wifi bandwidth is

at the bar is dear rooms aren't luxurious but the price and staff are great; breakfast has a lovely

i really appreciated the people on the front desk, in the breakfast area and the two men on security

comfy bed and a good breakfast

pet friendly

breakfast was so good.

breakfast had every choice, free room upgrade to a junior suite as my room had not been serviced,

to stay only problem did not like being on 7th floor if stayed again would ask for a lower floor breakfast was

the hotel had great facilities including a good bar and ambient seating area to relax

great proximity to train station. breakfast was also good

lobby is so small for a big hotel that checking in and checking out with kids is not hassle

the hotel bar was lovely and the bar man was such a friendly pleasant man, the whole staff team where very

called room service at 18.15 to order a drink and after ringing for 5 mins gave up.

location, rooms, breakfast and staff hospitality

no info in the room about breakfast options . no one offered up the wifi code

and in particular the manager running the bar - extremely helpful and lovely

liked that breakfast was included

breakfast was good and location excellent

the breakfast was a nice touch but more vegitarian options could have been provided (for example, ham

the water pressure in the shower was amazing. it was warm and cozy. the bar was very nice too

the hotel also has 4 ev charging points available, all of which were free when i charged my car which was

bottles of water in the room wifi

i needed to work no wifi and no working tv to chill out later

toiletries available, hairdryer, wifi, coffee machine all included was able to leave the car to go off

wifi

was no hairdryer, no wifi in the rooms and no window - couldn t tell what time it was when i woke up as it

no remote for tv, had to ask, menu for room service, but no phone to

balcony doors did not lock and railings on the balcony were low so dangerous with kids.

room service menu could be some better than the one in room.not any choice

there is no internet in rooms..it wud be nice if u can put wifi in rooms

it was very modern, there were no windows meaning it was pitch black and silent and we paid for a late check

steven on the desk was particularly helpful when i arrived late at night and gave me a late check out which

any extra frills (late check out, bag storage, tv and wifi) cost extra, but it's super easy to add them on

they do offer late check out for 1pm for £10, but lets be realistic, nobody wants to pay just to sleep a little

when i asked about late check out hony was really helpful and

breakfast food didn't include many eggs/meat/protein sources

the breakfast is simple but it's enough to me to enjoy it

like the food and drink options (24hr pizza is genius), luggage storage, the fact it was pet-friendly, and also

no breakfast loc,good

40am sunday morning by the laundry van loading & unloading linen/towels etc

the drinks and room service is rather expensive when you could take a trip to many of the local bars where the

staff were really helpful with early check in

was good gave us late check out free :) staff are really nice & the hotel is very clean really good location 5

i enjoyed the mini gym

carpet in the bedroom, no room service despite the in room menu stating pizzas available 24hrs

he went ahead to blatantly lie to me that it was from the laundry

also beware in house bar prices

breakfast was great and room service was good

hotel is opposite new st station, the wifi is free and fast and the beds are very comfortable

we paid for early check in, and room upgrade to a suite

hotel wifi is average, to quite slow at times -

sauna and gym facilities not available made the stay less relaxing.

definitely disappointed weekend break from the kids, got no sleep and i also do social media so was hoping for

gym opening times didn't suit busy schedule

tea/coffee making)

to 12 so in the morning, i don't know who to ask or where to go to ask about essential stuff like wifi, food,

lovely bar and restaurant area and good food

the food in the bar was amazing

also, free wifi didn't work for me sadly

wifi didn't work

the patio in the bar area is worth enjoying when

was extremely professional and accommodating, the room was so spacious, amazing breakfast and gym

had to move to adjoining rooms on the second night of our stay which was very disruptive with 2 kids

comfortably and king size bed :-) air condition excellent, wifi very good

no kids menu, extra bed was very uncomfortable and cost £15

room and facilities were great. breakfast was excellent

is one of the best in birmingham amazing views from the room, spa very nice, breakfast

room service breakfast at no extra charge

is one of the best in birmingham amazing views from the room, spa very nice, breakfast

wasn't very pleased with the bar upstairs closing so early, when brought 3 business colleagues back for a drink

enough equipment in the gym

requested a slightly late check out and was shot down without even trying

wasn't open the evening we stayed and it was a bit difficult to get room service - all worked in the end though

room, excellent breakfast, and kind staff who went out of their way to honour requests

breakfast was really good, received room upgrade which was amazing, staff were lovely

wifi not good

easy to get to. was lucky to have early check in. breakfast was good

clean facilities, comfortable, rooms were lovely, bed was great, loved the dressing gowns, the breakfast and

the gym was very hot

everything was perfect my kids enjoyed the mother day activities in the hotel thanks alot

really enjoyed staying on level 16 kids enjoyed the view

wifi is free but slow

kids were very happy with the pancake machine, notable mention to andy for showing the kids the

breakfast was very good and included in the price

location, friendly & helpful staff, early check in

it goes without saying that it was so loud and noisy when it came to bedtime and with two young kids it made it

wifi was terrible and the food choice in the bar was poor

we especially loved the bubble lounge bar which is inside the building

good location. spacious room. free wifi. good bath/shower.

location is great, stuff friendlyand spa amazing!!!

free parking

the bar area the hotel is pet friendly which seems to be an oddity in birmingham

was wonderful, 24 hour bar yet the rooms were silent

close to pride good vale for money and free parking easy to come and go as you like x

the customers in the bar were very welcoming

i don’t feel that’s value for money reallyz i didn’t get to use the facilities but normally kids under 1

friendly cleaners. late check out.

musician with a mic and guitar amp) practiced all morning on the day i asked for a late check out so didn't

and rose petals on the bed and a happy 50th message in chocolate for my husband

friendly and very helpful staff from the concierge to the room service & bar staff

the breakfast was amazing just what we need to set us for our day ahead

my kids and i really enjoyed that bit

wifi was excellent, room clean, bed amazingly comfy, great sleep, tele decent with sky sports

wifi not so good.

kids would have liked a bath in the bathroom but we were only there a night at a time so it was no

free wifi and access to smart tv for kids

breakfast was really good and having free wifi was a bonus

no separate shampoo and conditioner ,slow wifi

very clean good location to city centre really nice staff late check out free till 1pm

good location clean helpful staff comfortable nice bar nice breakfast

room service excellent

staff facilitated early check in location clean breakfast self serving excellent choice

the staff were very helpful when i checked in i was told i had to get another room because i had kids

called to enquire about room service, was to

they made us sleep in basement next to loud laundry

the staff were very helpful when i checked in i was told i had to get another room because i had kids

breakfast was amazing

breakfast!ud83dude29

luxurious, good facilities including kitchen, it was basically a high end one bedroom flat

breakfast was included and couldn’t be faulted

most spots such as the mailbox and bullring) - very friendly team - lovely hotel with a great breakfast

slow room service late at night.

great friendly staff.great breakfast in a great location.

beds, lovely breakfast and the staff went that extra mile for my wife birthday by upgrading us and a lovely

issue with room service billing as a result

kids friendly and pet friendly.

-there was a laundry room on the premises, also a gym if you could go (i couldn't cause i had the kids)

a) kitchen area quite small b) have to pay for the usage of washing machine and dryer

staff was very friendly and very helpful, i had paid for early check in and there was no rooms ready but they

great for a family with two young kids. priced like a travelodge but with so much more.

kitchen two rooms bed n bedding gym laundry

great location kids loved it the breakfast was lovely

i love this place ,kids enjoyed every bit of it

gym has very basic stuff.

friendly, efficient staff; early check in was permitted. breakfast was plentiful, fresh and hot.

per hour per room early check in

bar could do with a better choice of spirits

i loved that i could choose from 3 pillows and the room service!

use of the university gym was very useful and appreciated

location, price , good bar in hotel & bars on campus

com that the spa and leisure facilities were in a completely different building a 5 minute walk away

helpful staff, friendly face upon arrival, breakfast staff were amazing with my kids, they were friendly and

a nice clean gym to start your day and a fresh buffet breakfast with a variety of drinks too

good rooms and had a gym

should offer free wifi without a membership

chose the hotel as they advised parking facilities, wifi and restaurant facilities

couldn't connect to wifi for whatever reason and the tea at breakfast was a weird brand that didn't taste good

only had a sandwhich via room service, but couldn't fault it

is when we returned from a music event at around 11pm we were unable to get any food as the kitchen was closed

i chose to eat out, rather than opt for room service

were moved to another room after the first night because the noise from the kitchen fan disturbed our sleep,

was a shortage of staff, so we were waiting for 5 minutes just for a cup to pour in tea, the kids didn't like

kids were in room 212 and there was a peeping sound that refused to stop

breakfast was a bit haphazard , ran out of hot food , took while to be replaced

the wifi wasn't working

i couldn t connect my devices to their wifi

was expecting room to be small but there was plenty of space! great to have a kitchen.

have a kitchen cloth handy to dry crockery and cups

kitchen facilities were minimal but useful for short stay

room didn t have many plug sockets nor a bin for the kitchen area but other than that very nice

lovely room, aircon, kitchen, sofa, bed everything was fantastic

and showers could have been warmer and the extraction fan in the bathroom and kitchen were

the fact that the hotel doesn't have breakfast.

comfy bed. wifi

in the living space, there was a tv sofa and a kitchenette

go up anf down the stairs even for the checkout there was nobody to help with the bags me and my kids who are

pool was an excellent treat for the children, great breakfast and dinners, leisure facilities, room

the attempt to make me pay for wifi

good wifi, just an overall good experience

excellent breakfast which kids enjoyed and clean room

the bar was not 24 hours

i prefer rooms with a view - room 9 has a view of the upstairs bar - but it s just a quibble!

we were allowed early check in which wasn’t an issue for them to offer

room was very clean and well furnished; there was everything i could possibly need (hairdryer, wifi, tea and

bedroom was lovely,bed comfortable,very clean, tv and wifi worked well

great room, great bar with roof terrace at the adjacent button factory

breakfast is next door in the bar, the food was delicious and the bar again very well presented

but we knew size of room this beforehand and had two kids with us so hardly surprising we were bit cramped

i did not meet any staff, and unfortunately the wifi was broken, but i was made aware of that.

you need - including a pub next door where they provide a great dinner option and a beautiful breakfast to set

the tv only showed bbc 1 and 2 other channels were distrupted and wifi was useless.

good location, spacious, well appointed safe car parking.

wifi was poor - most of the time not good enough to watch netflix

room service 10/10 for cocktails i told the receptionist

no room service for breakfast

was no room service & the tv didn t really work

beautiful property, very quirky, quiet location, onsite parking.

with the parking, because it s an older gateway, take it steady through the gate, it can be tight for

parking is fantastic and secure

were friendly, accommodating and made us feel welcome - it s also really handy having private parking during

the experience was great except the early check in fee

lots of kids running round in breakfast room

as if the kitchen staff was on holidays

piano in lobby with kids making a racket

location was great. staff were really friendly and helpful. they were lovely with the kids.

kitchen struggled to keep up with demand of breakfast buffet items at peak times

the second room i was assigned the tv didn't work and at no point was i given the wifi code

tv in the room was purely for decorative purposes, as wifi couldn't connect to operate

fast, free wifi throughout

good location, free wifi & hot shower

) wifi signal not good enough in rm 207 for tv as it only has wifi connection signal kept dropping

food from the kitchen was ok

room service is early

except for the speed which my gluten free toast arrived, i waited 10 minutes and had to return to kitchen twice

breakfast and had nice meal in the bar area of hotel the night before

they even offered me a drink at the bar on the house, which was such a thoughtful gesture after a very stressful

there's a really nice function room (for parties and events), and the regular locals at the bar made myself

to stay for good prize, close to city center (about 3 miles), very nice and friendly staff, big bar inside with

no wifi no check out before 8am

cheap and cheerful. there was a dj on sunday night if you felt like dancing ! wifi was ok

and little things like having tea and coffee in the room and having a smart guest free wifi

like a converted estate, room was dates, stank of cigarette, hair in shower, on towels wifi cut off, cups were

com for a pet friendly hotel as i was attending crufts, at the time of my booking the website wording stated

you may want to check the laundry washing service company because you could see oily stains on the duvet cover

the bed is small and the hotel policy of charging extra for late check out of guest that checked inn at 12:00

no wifi. connection was extremely poor

, came to fix heater too, i lost the hat so he helped me out alot , other guy helped me out with kids places to

location, rooms and facilities in the room, good in restaurant, parking

location, with good car parking on site and free

very noisy, kids was running loudly, screaming, ok they live there,council families, but what about the other

first room the wifi was very poor and intermittent, partly due to distance from router and also due to ongoing

good drink excellent breakfast,used this the last 4 years now,only downside is wifi doesn't reach the rooms,but

poor wifi connection.

room,staff,location, parking,breakfast

no tea facilities or wifi in the actual rooms

staff were excellent, and the bar and beer gardens were superb

ideally would have preferred one room as we have small kids

a family upstairs i think kids were jumping off the beds at 12/1 am but everything else

well priced hotel with parking included which was nice

wifi some times is takes a long time to connect or connexion could be lost or interrupted.

location was slightly noisey with kids walking past and the dual carriageway

the wifi code given didn't work.no instructions given on how to access the bar

was clean and location perfect for my needs as visiting people near selly oak, wifi good with no issues

pet friendly, spotlessly clean, excellent location (close to the orthopedic hospital) and the staff

lovely place and great bar below with decent food and range of beers - room was nice enough.

nothing to dislike. from the bar to the bedroom, it was very nice.

is clean no noice silent hotel silent location clean area i didnt ask about wifi and break fast because i dont

plenty of parking on a budget it is excellent value for money

good parking space, staff polite, rooms ok.

pleasant professional staff, good restaurant, secure parking, well decorated and very clean room

free on site car parking

parking at the avenue lodge was easy and free

much noise all hour till 4am there kids running around all hours and people shouting all hour and banging on

was handy for where we needed too get to, room was very good, bar and food where excellent, staff friendly,kind

quiet,next to the pub,free wifi,warm room

the really helpful guy on the front desk supplied us with plates, forks and even sauce ( for the kids)

was with my kids and the staff force me to book another room and ipaid 138 that is not fair m really

the rooms are comfortable, the staff welcoming and friendly and the parking/wifi are spot on

no beers, ales, or ciders on tap even though the bar has taps visible

l want to say that it is the staff that make this place special , front of house in bar and restaurant and the

no one at the bar area every time we went, with no one around, we had to pay at reception

shame to kitchen was being renovated as quo od have been good to have food at the venue.

no wifi. none at all.

clean friendly good access pet friendly

about having a breakfast to be advised no it doesn't look like anyone has turned up in the kitchen

wifi was a little hit and miss

a proper little kitchen with everything we needed, even a washing machine

great room, wasn't expecting a kitchen too

needed more kitchen supplies more pots and pan

cosy but stylish decor, very comfortable bed, excellent bathroom and great shower, fully equipped kitchen

could do with more kitchen cooking utensils really

free off-street parking and wifi

staff were friendly/ helpful breakfast was lovely too

there is also a bar available in the eve

great location for our visit to cadbury world with onsite parking

bar had limited days of the week, i did manage to get a drink from the receptionist, greatly

requests for no room service on a day that i could sleep in from work, were ignored by the reception

was more than adequate, check in was amazing as we required an early check in and this wasn’t a problem, room

plenty of parking early check in and decent breakfast with friendly hosts.

45pm only to be told that kids were not allowed into the pool after 6pm

and comfortable hotel with a good selection at breakfast

food was very good, the breakfast buffet had a lot of choice and the evening kids menu was great

evening meal was excellent in the restaurant, and staff in there and the bar were brilliant too

com i said i'd be bringing a pet and asked the price, nobody answered and without apologising and explaining

great with the kids, park across from kingstanding inn again great for kids

of a pub and the noise was terrible, from people shouting outside and underneath the window to kids running in

parking was abundant

big car park. good wifi. friendly staff. nice room. would defo stay again.

good wifi (just a normal password so you can easily connect a

wifi wasn't very good

excellent value. late check out.

was christmas so their wasn't room service

prompt room service, great location, style and room

were neglected with some garbage around and building materials left out as well as trolleys of laundry in the

on site parking, attentive staff and good covid precautions

would highly recommend this place to all adults

on arriving was let into the parking area, which is off the road

host was amazing, bar had a buzz about it you don't normally get without being full on

was local with secure parking

more parking and stronger wi fi in bedrooms

location for access to good hope hospital rooms very clean well appointed spa facilities available but we didn

the lady serving behind the bar was very pleased and kept making sure that i was alright during my stay, just

the spa was so nice and the massage service

spa is great, the hot tub is awesome, there's even a plunge pool after using the sauna

good to find family rooms with separate beds for kids

wifi was a little hit and miss but other than that, very good

only complaint was wifi not great

) asked for pet friendly nothing sent to us or that we read mentioned 15 charge for dog per night with lots

could do with being in a 6 inches lower in case you fall out forever reason finally the rooms are pet friendly

there was no room service. aftet a tiresome day, that would have been truly helpful.

size of the room was big bed comfy bathroom immaculate restaurant great also room service was good staff on

everywhere was clean, loads of parking, staff were great, bar was cheap

wifi password, breakfast times

breakfast i enjoyed and restaurant i too, room service was very helpful.

parking could have been better.

had room service both nights and breakfast

and the room service was excellent, all the staff very polite and helpful i was impressed with your own

parking appeared to be just on the road outside of the hotel which is very narrow and very limited

the staff were amazing, room service breakfast was so good

staff, excellent value for money, great breakfast and loved the activity packs for the kids

the free wifi and breakfast make it really

the availability of a spare toothbrush, hair dryer and iron. and breakfast is included.

convenient that there is bar at hotel

pet charges gone up

kids enjoyed the pool area.. plus s was easter and stuff done a little egg hunt for them

i wasn t pleased that they charged my card for room service despite paying cash for my food .

the free mini bar was a really nice touch

prefer separate beds for kids instead of a double pull out bed.

bed was spacious, comfortable, tv and wifi worked well and shower next morning was nice and hot

the room we had, which had everything we needed and more and the breakfast there were great throughout ours stay

service in the bar and restaurant were top notch

experience staff extremely friendly breakfast was amazing and not like your standard hotel breakfast

the pool, sauna, steam room, and gym were great

rapid and type 2 ev chargers in car park

i would suggest adding yoghurt to the breakfast menu as kids love this

bar and room service prices were reasonable for a hotel

kids wat free added bonus

lovely staff, great rooms, lovely breakfast. kids had a great swim

the gym was very basic but met my expectations as a hotel gym and the staff were helpful and polite,

superb spa pool and gym

property with onsite gym (cheaper day rate for hotel users), starbucks, bar and car park

the spa facilities were great to use after a long day spent on my feet at an exhibition

my husband took the kids for breakfast and swimming as i was having surgery and he said everyone was very kind

my husband took the kids for breakfast and swimming as i was having surgery and he said everyone was very kind

wifi signal was not strong in our room , (my grandson noticed this in particular)

a great location, just off the motorway, easy to find, and plenty of free parking the bar area is clean and

this as a base for the british masters golf at the belfry nearby

unfortunately didn't have a menu available for food, due to just having had a new kitchen fitted

very good value for money -plenty of parking