i really like the bar area it was nice to spend the evening there playing uno with kids and watching football

food items at breakfast were a bit slow coming out of the kitchen

free wifi, free parking and excellent facilities

great spa/gym with jacuzzi, sauna, pool and steam room

everything. pool, free wifi, easy parking, lots of surrounding pubs. 10/10 stay

friendly and helpful staff. very easy parking, easy to find and a good sized room.

onsite parking. property full of character. friendly & helpful staff.

breakfast was very tasty and a great choice

thought the bar was a bit vibeless, it felt a bit like a waiting room

the history of the building is so rich and the decor really fits the property. ample parking.

free parking on site

pub is fab - old-fashioned ale pub with great selection of beers, friendly people and good basic bar food (fresh

the bar area was nicely laid out, welcoming with a great choice of beers and snacks etc

gary and sandra were very hospitable and the bar staff lauren and helen were very friendly

car parking is a little

free wifi only in the lobby areas with only the first 20 minutes in the bedroom.

bed comfy, pool lovely, staff friendly

everything with the exception of the wifi!

breakfast was good but expensive - bought voucher but still £10 is expensive for someone who can't

breakfast hot

had everything we needed including a double sofa bed that was ready made up for us for the kids and the bathroom

were great, also lovely walk through woods 2 minutes from hotel to a wonderful park if you have kids and mcdonalds

friendly staff, got early check in at no extra cost. all was clean and great pillows

were great, also lovely walk through woods 2 minutes from hotel to a wonderful park if you have kids and mcdonalds

car parking facilities will look to stay at other holiday inn express in future

breakfast was amazing rooms were lovelybeds were comfy rooms were clean absoloutly

lovely bed( fussy with beds), pillows, sofa bed for kids all good

was brilliant the facilities were good bar open till 2am brilliant for a night cap

great sized room. lovely bathroom.good breakfast. excellent parking.

5 minutes from town centre good parking very helpful staff

stairs and intermittent wifi

couldn t connect to wifi

it was a saturday evening when we stayed, the venue had a dj in the bar downstairs so we enjoyed an evening of

late bar until 11-30 cheap prices

no wifi was a big disappointment and restricted access also was not ideal

comfortable stay with free wifi and parking

wifi very good, shower was brilliant

couldn't use free wifi as no code witch was very enoying as said it was free and no staff around to

parking is great and convenient

very friendly asked if we needed anything like iron or hairdryer sent wifi code via text without asking room

great, clean & comfortable and the spa was amazing with a bookable hot tub and free access to gym / sauna room

i could not get the wifi to work in my room

a pool with loungers would be a very good idea

a spa which i had 2 treatments and the beautician was excellent

i wish there was a swimming pool

beautiful setting, lovely big comfortable rooms, nice staff, plenty of parking.

only thing which is not the hotels fault, was the noisy young kids running around and shouting at 2am in the

room service , cleanliness, spacious room

jack who was working on the bar was lovely and the general manager was very helpful regarding the car charging

property is aesthetically pleasing, gorgeous grounds and plenty of parking

hotel is under renovation so some of the car park is currently closed off but their was enough parking for the

we ordered pizzas as room service as we arrived late and these were brought up hot and were decent

wifi worked very well in the room and in the communal areas of the hotel

very nice lady on reception, bar, room service bless her

big room, free parking

great staff with a quick check in kitchen is a geat bonus i booked a twin by mistake and they moved me to a

good parking safe comfy great for overnight stay help yourself breakfast in the kitchen/dinner

pole was hanging off, only 1 light worked, the 2 room, wasn't much better, tried to run my kids a bath no hot

wish the bar was open but i think you are renovating i presumed.

the kitchen is a great touch

wifi was a bit hit and miss when i was there, as i start away from home a lot, access to netflix

lots of parking available

of parking, countryside location

bar staff were

free parking is also an advantage with plenty of space

little pet stop in the bar, with blankets and dog treats for your pets

i had a room with view on the parking.

outside view was lovely & spa was great. staff were also brilliant couldn t do enough for us.

staff where lovely when we found them, but there was quite a wait to find the pool and gym staff and the info

only get 1 pillow per bed and room service was abit slow other than that excellent value for money had great

staff brilliant and very helpful. breakfast ace

the hotel was also very clean and breakfast was

there was no wifi in the room and poor reception elsewhere in the hotel

the breakfast was lovely and delicious however we expected buffet style like other hotels.

wifi, but got by without.

wifi was a little patchy throughout the hotel

a quaint property with an onsite bar and restaurant

wifi code nowhere to be found, except on a very small sign on reception

plenty of parking, lovely grounds, peaceful, and also a delicious

cobwebs in room small, quality playground would be nice for the kids

we stayed only one night as we were with kids and tired after long travels

much noise all hour till 4am there kids running around all hours and people shouting all hour and banging on

the bar lady was so kind she even rang an uber for me to save me money getting into the town

wifi not strong

beds were awful, noisy people run up and down corridor till 2am loud music till 12 so kids couldn't sleep

value, very clean, car park (with spaces), decent bed, morrisons next door, tv and wifi

i could see that the carpet in the room has not been properly cleaned for months which was really disgusting

fast wifi

pet friendly, spotlessly clean, excellent location (close to the orthopedic hospital) and the staff

pet friendly with park on the doorstep

great staff good food and bar great location

not safe fot kids

the bar area is fabulous to sit and relax so so friendly

we booked our breakfast for the following morning and when asked what kids wanted the kids shouted pancakes

we booked our breakfast for the following morning and when asked what kids wanted the kids shouted pancakes

as well as the restaurant they could have done bar food.

was also very good, good value for the money we payed would not have changed anything except at breakfast there

was in a great location to the town had ample parking

was comfortable but a lot of noise from kids running about upstairs and doors slamming

excellent breakfast included in price

there was plenty of parking behind and the bell has a lovely setting on the village green

the bar staff and local were extremely friendly

building which kept its old features of wooden beams and sloping ceilings plenty of off road parking at the rear

not great phone signal here (of course not the pubs fault) so relying on the property wifi

staff both serving meals and behind the bar professional and polite

two night stay, nothing was too much trouble, nice breakfast and good choice of meals in restaurant

nice big clean comfotable and well-appointed room, friendly staff, nice bar and great food in the restaurant

we had a very good nights sleep and breakfast the following morning was perfect

very friendly helpful staff, lovely breakfast

the evening meal and the breakfast, both of high quality, were well cooked and well presented by professional

room service is early

staff excellent, parking and ev charging right outside front door

was good - buffet style, with a good selection; but limited options to order fresh from the kitchen

from a delivery lorry parked outside our window for approximately 30 minutes loading/unloading laundry

breakfast and had nice meal in the bar area of hotel the night before

great cooked breakfast, some of the best cod and chips i have had in years and two pints of doom bar

staff that couldn’t do enough for you, bar and restaurant full of character, been there three times and will

both the desk and the wifi were good

our room was continually banged by other residents when passing through to go down stairs to the bar area

nice and simple check in and bar staff nice a chatty

location. reception desk staff. breakfast. late check out.

the gym facilities and swimming pool

children are friendly hotel kids love the swimming and we love the spa

and all wonderful reception staff as usual and amazing cleaning staff for so spotless clean , the bar and amazing

room service food was poor.

no breakfast or room service was a shame

very noisy, kids was running loudly, screaming, ok they live there,council families, but what about the other

no matter the time you will hear kids running up and down, the ground floor is the worst you got a kitchen

no room service was on offer

very noisy, kids was running loudly, screaming, ok they live there,council families, but what about the other

no wifi which didn't please my 10yr old

noisy late at night as bar below and next door

excellent location, great evening meal, close to cocktail bar with live music, friendly staff

facilities good and bar and staff pleasant polite and on the ball

v would not work with or without wifi

ground floor. free wifi. large screen tv.

one person on duty who had to run the bar and there were lots of people trying to check in

we had no room service on the second day so the bins were not emptied

listing falsely stated that pets are not allowed, which was critical due to my eczema

poor range of beer in the bar. bar staff had never heard of a gin & tonic before

for late check out which was granted until 12pm but had house keeking knocking at my door from 11am

good wifi, cheap beer and food comfy bed

clean, economical,good location,good quality room service food

everywhere was clean, loads of parking, staff were great, bar was cheap

on collection of the keys. please tell guests about the breakfast times, wifi code.

to connect to wifi

wifi was not very good, but given all else, no real problem at all

wifi was fast enough for

wifi is not very good, and doesn't reach to the top floor where our room was

lovely friendly staff very helpful cracking bar and food very enjoyable stay

car park at the back making it very easy to just drive down and park without hassle of finding parking

private parking available at the back to top it off makes it absolutely convenient to drive down and park

beautiful property, very quirky, quiet location, onsite parking.

there s a bar downstairs in the hotel and as a solo female traveller, i just didn t feel safe

beautiful room and excellent staff. parking onsite. perfect stay.

the breakfast, bar, room service described in the website do not in fact exist any more

poor wifi

amazing room and secure parking

phone didn't work so we were unable to get room service, but it really didn't bother us and we just went and

wifi needs improvement. interrupted frequently

easy check-in. easy to find. onsite free parking. comfortable bed.

i didn t use their wifi

we arrived early and i enquired at the high field pub about parking and they gave me a free pass

free parking

finding the property was very easy and there was ample parking

parking was slightly difficult to find but the staff was helpful in helping me find it when i rang

it wasn't connected to wifi so i couldn't watch regular tv or netflix/hulu etc

loads of parking and was very convenient for edgbaston cricket ground

missing (i connected the mains cable myself, put the batteries in the remote and connected to the wifi)

was clean, easy to find, convenient free parking, spacious room, powerful radiator to warm up, quality shower

nice pool nice gym nice rooms nice staff

they gave us complimentary late check out till 12pm because we weren't ready for 11!

very modern and clean - nice bar with good food

2 days of a fried breakfast was kind of pushing it for me

we ordered room service and it was very reasonably priced and quick

they charge you for parking

wifi was exceptional

the back window was smashed and my golf clubs were stolen

most hotels cover room service orders whilst in transit

hotel accommodated us with our child who is 5 years old but there was no kids menu available for us to dine in

pet charges gone up

pet friendly hotels who charge a fee can t tell a guest to keep a dog from barking

couldn t get the full breakfast menu due to co i d so it s understandable price for alcohol is expensive

i was with two kids so she helped us getting cereal and everything she possibly could to help kids have breakfast

we were able to check in early and every effort was made to ensure the kids were happy

no parking apart from on street

location , ease of parking, nice welcome, comfortable bed

lounge area of suite had nice kitchen

breakfast was included and couldn’t be faulted

most spots such as the mailbox and bullring) - very friendly team - lovely hotel with a great breakfast

pool was very warm for kids also

the room was abit cold for us especially the kids

comfy bed and spacious room - plus my daughter delighted with her kids bag of activities

i used the gym, which was really nice. lots of different machines to use and not busy at all.

also excellent room

perfect staff excellent room comfortable and warm free parking food close by great

the property was quiet, well maintained and clean. i loved the fact it was pet friendly too.

location, next door to a pub but didnt hear any noise and had a great nights sleep, plenty of parking and

it was quiet, with free parking at the rear, and you can eat at the next door hotel saracens head, or at a

kids and teenagers in the carpark drinking being noisy you need to keep an eye on that

late check out early check in couldn’t fault it would definitely stay again

literally nothing bad to say about this hotel it even has a gym

staff were very helpful and kids loved the choices at breakfast.

per hour per room early check in

breakfast, had an early check in , lee receptionist is sooooooooooooooooooooo pleasant and goes above and beyond

the gym was not really well equipped, for me i would have liked barbells

it was concluded that the hotel had miscommunicated information to me and their room service menu is

i tried many times to call room service to order a snack but the call didn't get answered, this was rather

issue with room service billing as a result

what a nice thought to give to kids

while we never dined there, we have friends in worcester who are members of the gym and they recommended it

room service big bedroom comfortable bed

we had to book the pool, the restaurant wasn t open, no room service

they didn t have room service for food or meals other than breakfast

at least there was a 24 hour sandwich option on room service

we paid for late check out ontop of this but kept getting disturbed

there was dirty laundry in the corridor, i assume the price reflects more on the location as appose to the

friendly staff, breakfast, free wifi

good wifi reception in room

blocked in on exit in the morning by a laundry vehicle

the spa faculties; superb large room with fabulous views; staff were super friendly and nothing too

the location, the room, the spa and the breakfast.

room and facilities were great. breakfast was excellent

great room. great breakfast and really convenient

have been a mini bar really at that price to

kids- how about a children s play area - this could be great for bored kiddies

and a bit boring it would have been nice to have a chefs special like omelette or pancakes for kids

wifi was fast and was great for streaming iplayer and youtube on personal devices

watching monster trucks live which was only a 5min walk, breakfast was good and at check out the kids were given

perks such as fresh fruit and some chocolates and candy floss really went down well with the kids

the water pressure in the shower was amazing. it was warm and cozy. the bar was very nice too

no wifi name or code was written down so had to ask and signal was poor which could be improved

lovely bar

collar place, interesting people at the bar and staff that is quirky in the right way

good but they don’t have early check in you have to come at 15:00 you might need to wander outside till the

clean and modern, with super friendly staff and a great bar area with a pool table

wifi is not very convenient.

the wifi super slow but good for saving data

late check out, great bar and lounge

great location. very clean. great breakfast

toiletries available, hairdryer, wifi, coffee machine all included was able to leave the car to go off

wifi

i needed to work no wifi and no working tv to chill out later

the hotel also has 4 ev charging points available, all of which were free when i charged my car which was

bottles of water in the room wifi

the wifi and tv worked well

room service menu was expensive and there weren't many restaurants nearby.

sky, free wifi, netflix, bbc iplayer and so much more

pulling up outside i was made to feel welcome, james was the perfect host saving me a parking space and assisting

we were called in the morning to ask if we wanted room service or going down for breakfast

wifi wasn t great

staff friendly and accomodating with early check in

really enjoyed staying on level 16 kids enjoyed the view

hit and miss not great on checking in but excdllent service checking out and arranging late check out

staff, clean and the option of a free late check out

the room was great, nice bar area and the facilities were fantastic

kids aren t allowed in the pool

i was pleasantly surprise on the decoration of rose petal and a swan on the bed, bathroom and happy birthday

this is not kids friendly or even adult friendly for those who can’t swim

room service was quick, staff was friendly

is great for an evening walk round worcester and relaxing in the bar for a couple of pints before a short walk

building, the staff are great and so friendly excellent choice of beers in the bar with lovely cosy rooms to

the staff are lovely. breakfast was great and the location was perfect

really nice friendly staff. delicious breakfast.

small bar area, no residents room for a nightcap, but nothing we could not do without

everything was fantastic... kids loved it and breakfast was exceptional- 5 star service

lobby is so small for a big hotel that checking in and checking out with kids is not hassle

the hotel bar was lovely and the bar man was such a friendly pleasant man, the whole staff team where very

clean hotel with really friendly staff couldnt fault it at all,breakfast was really good with plenty of choice

with 2 very tiring kids i really don t know what to do the hot water finally resume around 10 pm but

wifi no faster

tried calling room service twice at 10

the gym is empty and too old

i was in the bar area & dropped my purse under the table - didn t realise until i came to pay the bill in

friendly welcome, spacious room, relaxing atmosphere in the bar and the huge selection of fresh breakfast options

everything about it & the bar staff being so amazing!

i didn t call down to reception as i didn t want to wake or alarm the kids

rooms, great bar and restaurant, staff brilliant

had not requested an early check in but the receptionist went out of her way to organise early check in and a

we felt a pet had been in the room before us

although i put on the search that i needed to hotel to be pet friendly i don't feel its very fair for the hotel

free wifi excellent

room was perfect with a pet and very clean, ali our cleaner was exceptional, she was attentive and her customer

the bar meals too were very good

was unable to connect to the wifi.

breakfast had every choice, free room upgrade to a junior suite as my room had not been serviced,

the hotel had great facilities including a good bar and ambient seating area to relax

the wifi was not very efficient, not letting me see all my favourite sites, so i reverted to 4g

the bar could have had a better selection of beers

great proximity to train station. breakfast was also good

steven on the desk was particularly helpful when i arrived late at night and gave me a late check out which

in the room,except 2 hangers where you can hang a jacket and a pent or shirt ud83eudd14 no free wifi

any extra frills (late check out, bag storage, tv and wifi) cost extra, but it's super easy to add them on

especially steven who was able to sort out the issues i was experiencing and explained the late checkout

to pay for wifi :( and no window which isn't a major issue for the price but everyone likes a window

they also let us have a late check out at 5pm the day of leaving also only £10

very engaging and were very good with the kids

pet friendly

parking £15 rip off and £10 extra late check out 5pm excellent

late bar

i hope they will introduced a new family rooms for small kids

and hot chocolate was a lovely touch and £9 for a lovely breakfast was really reasonable (kids eat free too,

wifi was excellent, room clean, bed amazingly comfy, great sleep, tele decent with sky sports

breakfast for kids

it was no toiletries in the rooms we asked for toothpaste, shower gel, room service refused to give us and