breakfast was good, but portions were very small, as was the case with porridge - need to address

also had to go to the kitchen to request butter and salt on the table

cooked breakfast was wonderful

everything, room was great. staff were superb and friendly. breakfast and service was very good.

lovely breakfast lots of choice

nice bit of green space behind the hotel and services for dog walking and for kids to play

tidy, easy parking, friendly helpful staff and my request for a downstairs room was

ample parking available, and nice room with comfortable bed and ensuite bathroom

easy accessible and good parking

access off / on the motorway free parking and next to a number of amenities that sold food /

not much choice of beer in the bar but the hotel had just been taken over this week so lots of things to be sorted

the local drinkers and bar staff were the friendliest and kindest people will definitely come

good value ,lovely village , bar in hotel

lovely central location , fab bar in garden

a warm and welcoming bar downstairs too

meals we had was cooked to perfection and it was lovely to eat in the atmospheric restaurant bar without loud music

parking was limited.

breakfast was plentiful and delicious

the lounge bar was comfortable and well stocked

historic hotel. off road parking. great shower. wifi.

the staff was really helpful in providing the free standing fan which helped kids sleep

wifi signal was very intermittent in our room - it would lose signal for 5-10 minutes

location and building, plenty parking, excellent views and gardens, great for dog owners

the kids loved staying in an elegant manor

room good size,free wifi,breakfast excellent.staff great.location great.

breakfast was one of the nicest hotel breakfasts we have ever had and the bar area was amazing especially the dome bar

by the avon and town centre, lovely courtyard and tea room, big car park and easily available ev chargers, good welcome at reception

they are refurbishing some areas and the bar and eating place for evenings was unavailable during our stay which was inconvenient

the staff especially the lady in the bar and restaurant was fab couldnt do enough for us

red hot bath cozy rooms,great bar connected called jacksons,top food and sports bar

and plentiful breakfast

lovely breakfast

also proper fresh orange juice at breakfast

extensive parking, easy access

well stocked bar superb menu and scrumptious breakfast

had an honesty system for drinks at the bar lovely room with aircon

lovely room and great breakfast

bar service at night but no big deal

was able to accommodate our request for early check in as we had a wedding to attend nearby

early check in with a morning call to confirm that we were still going that day

wecpaid a little extra for an excellent cooked breakfast

cooked breakfast would have been nice not very keen on the continental breakfast that was offered

room 100% perfection with both bar snacks and breakfast hamper

made to feel welcome on arrival by very friendly, helpful staff despite the bar being busy

everything & fantastic atmosphere in bar in evening, very relaxed.

i didn't get a chance to explore the gym facilities but by the sheer number of people using them, i'd say they were very good indeed

lovely gym and swimming pool, good value for money

room service

wifi worked perfectly which was great

pool windows covered with something not really sure what but looked tatty

fantastic breakfast

hotel was fabulous, and the bar was outstanding, 1/2 bottles of chablis and sancerre was a great touch

is amazing, helpful, friendly, breakfast is amazing, rooms are clean comfortable and your a close distance to local areas and

the honest box bar was a lovey touch too

nice hotel bar 5 mins walk down the road for a good dinner

excellent service, very clean, fabulous breakfast

it was also very much appreciated that the hotel sorted us a simple separate breakfast after everyone else as i was running a race early in the morning

amazing breakfast !!

cosy inn - beautiful boutique styling and wonderful food (breakfast and dinner)

breakfast by the log fire and dinner too

we did find the restaurant service at breakfast to be a little slow - but a very minor quibble!

had a wonderful stay at the hotel, very comfortable beds, afternoon tea was amazing as was the breakfast, we didn't have dinner but we have dined at the restaurant before and we can't fault the

i think the price of a pot of breakfast tea for 2 at £11, was expensive.

staff and very friendly and helpful lovely service at breakfast and evening meal and the evening meal was delicious and a delightful experience and the

the staff were very friendly and hospitable the dining for breakfast and dinner was amazing the gardens in particular were stunning, will definitely come back

the wifi didn t work very well

bar staff were

we arrived late after sitting in a traffic jam after an accident on the m5, even to keeping the bar open for us to have a very welcome drink

the downstairs bar lounge was cold

notified about the 3 charge for room service until the second night using it which was slightly annoying but sorted it out

location in the heart of the village lots of parking

wifi was poor in bedroom.

and finally, they have an amazing kids play area with slides swings, sand out and bouncy castles

8) room very nice and clean, we had the family room which

breakfast was super and an evening meal with family members most enjoyable

awesome croissant. good bear hunting game for kids

very quick check in but informed of various local offers including free gym use across the road

appreciated the use of the free swimming pool (plus sauna and steam room) at the nearby everlast gym, and that the kids could make the most of it

the age of our kids we probably needed to book two rooms, a little small for teenagers as

room was small for 2 adults and kids, but staff was very kind to offer a bigger room.

the option for a late check

parking and parking lot a bit shabby

really comfy, modern room. plenty of parking and handy access for motorway and local amenities.

my phone did not find the hotel wifi at all in my room but my laptop connected just fine.

portions were large, staff were always prompt and helpful and friendly, the car park is huge, the bar well-stocked, dining area large and you can sit drink and dine on the terrace and even a lawn

wifi was a bit hit and miss

you can pay for early check in if it’s available, although my case it wasn’t, it was fine as the person

no restaurant, no room service, but minor issues from my opinion.

the information about the hotel including the wifi password were in an envelope in the room that i didn t even look at

wifi was good

would have had dinner at hotel or room service if was option

tastefully decorated, comfy, very nice bathroom, smart tv and wifi

so your room has to cram the shower-toilet, kitchenette, desk, bed etc all into the space which was originally a single room

kitchenette was thoughtfully equipped

stunning room (room 1) 3 large windows and balcony, really spacious and loved the small kitchen facilities

nicely decorated and with helpful kitchenette (this is not a hotel!)

lovely little kitchenette area in the room with kettle, toaster, microwave and fridge

easy check in and they allowed early check in

us & they were super accommodating & even set up a little table for us just to the side of the bar area so we could dine in for dinner & breakfast & have our pup sit with us

were amazing,very helpful, early check in organised for me on arrival,great service,nice food,great location, top class all

the bar is lovely with cozy lounges

the bar is awesome

brilliant breakfast

food at the hook restaurant is fantastic and the the lounge and bar areas are both very nice places to be for a drink, or some food too

great free ev charging

convenient parking rounded out a truly exceptional stay

and the wifi is not the best but i do understand were it is i am sure it s the best there going to get it

had a little bit of a wait for room service but it was completely rectified by the staff with a generous discount, a great way to

we had room service in the evening and the food was excellent followed by an amazing breakfast in the

we were not able to do this, even though we we told we had wifi in the room

spa never answered the phone. never got to use steam room as fully booked every time we went.

we had a room where the wifi didn t work so we were offered another room which was very small!

hotel is comfortable and staircase was amazing staff and breakfast was

impressive restaurant and room service

breakfast was freshly cooked to order

location was excellent and breakfast delicious

excellent location. excellent room service and breakfast.

excellent hotel ,spa superb,rooms clean and modern

room service

beautiful place, nice area, really nice breakfast

spa and gym facilities

great gym and spa

breakfast, easy to park roadside, great location for cheltenham

staff were very friendly and breakfast extremely satisfying

find a wifi code listed anywhere when i tried to connect at 11pm

amazing value for money, spotlessly clean room and friendly staff but the best bit was the breakfast it was perfect

didn't affect me but just tiny suggestion... perhaps can improve wifi signal in rooms :)

prices in the bar were on the expensive side.

great bar as well

the kitchen was closed but on the plus side the bar was open.

love the bar area and outside seating

the tipple bar was very welcoming and the staff are very freindly felt very welcome

the food was excellent and although we asked for a negroni and they didn't have campari, the bar manager made an excellent alternative with another bitter

the bar and restaurant were great and the staff really friendly.

courtesy staff, clean room with all the facilities. choice of eating in bar or restaurant.

easy access after the bar was closed (a pin pad on the gate)

bar area great with log fire and food was great too

parking is a little tricky however we managed well

from all members of staff was brilliant, room was lovely with lots of extra touches, free parking was a bonus

easy parking. beautiful hotel, comfy stay. looking forward to returning one day.

the menus at the bar and restaurant were very good and our meals and drinks were excellent

parking was a bit tricky as the entrance arch is very narrow and the entrance - different postcode

room service was good

wifi was not brilliant, but apparently

room, lovely decor, great amenities

pool is for residents and gym members and members dont like kids in pool

wifi didn t work

double bed was dreadful tho & kids adjoining twins weren’t much better

location. breakfast. friendly staff.

the hotel and rooms were very clean, breakfast was brilliant with a great selection and plenty of food

nice hot breakfast in morning so much better than travelodge the night before all staff spot on a++++++

had everything we needed including a double sofa bed that was ready made up for us for the kids and the bathroom was

clubs nearby so could get loud at night but that wasnt much of a bother for me personally, £15 late check out is a bit pricey, no step free access

the parking was easy, we chose late check out and it only costs £10

really handy to in station, and easy to extend for a late check out

we weren't allowed to pay extra to have late check out

wifi was poor

wifi wasn't the best, quite poor really but i wasn't needing it for business purposes

room was way too hot wifi didn't work

room service and having to ask for fresh towels and was given a plastic bag to put used towels in

reamed movie via plex) bed was comfortable

early check in and free parking helpful.

great with the kids

nice small bar area too

bar area was a bit cluttered so i wasn't tempted to use it, so i wandered down to the nearby docks

there is a small bar and an area downstairs for guests to relax in so that you don't have to sit in your room on