breakfast was good, but portions were very small, as was the case with porridge - need to address

also had to go to the kitchen to request butter and salt on the table

cooked breakfast was wonderful

everything, room was great. staff were superb and friendly. breakfast and service was very good.

lovely breakfast lots of choice

nice bit of green space behind the hotel and services for dog walking and for kids to play

tidy, easy parking, friendly helpful staff and my request for a downstairs room was

ample parking available, and nice room with comfortable bed and ensuite bathroom

easy accessible and good parking

access off / on the motorway free parking and next to a number of amenities that sold food /

breakfast was plentiful and delicious

great stay and an amazing breakfast

comfortable room and the choice of breakfast was great

no complaints at all . parking may be tight if you arrive late but we found a space ok .

st) wifi required logging in to facebook and then being granted wifi access from there

bar excellent, good friendly locals and staff and really cheap - nice guinness for £3

great location great staff. very friendly bar area.

we stayed here after a wedding, when we got back just before 10 there was a band playing in the bar below but it finished at a reasonable time and actually didn't bother us

not much choice of beer in the bar but the hotel had just been taken over this week so lots of things to be sorted

good value ,lovely village , bar in hotel

the staff was really helpful in providing the free standing fan which helped kids sleep

wifi signal was very intermittent in our room - it would lose signal for 5-10 minutes

location and building, plenty parking, excellent views and gardens, great for dog owners

the kids loved staying in an elegant manor

room good size,free wifi,breakfast excellent.staff great.location great.

breakfast was one of the nicest hotel breakfasts we have ever had and the bar area was amazing especially the dome bar

by the avon and town centre, lovely courtyard and tea room, big car park and easily available ev chargers, good welcome at reception

they are refurbishing some areas and the bar and eating place for evenings was unavailable during our stay which was inconvenient

the staff especially the lady in the bar and restaurant was fab couldnt do enough for us

red hot bath cozy rooms,great bar connected called jacksons,top food and sports bar

and plentiful breakfast

lovely breakfast

also proper fresh orange juice at breakfast

extensive parking, easy access

well stocked bar superb menu and scrumptious breakfast

breakfast was lovely and one of the best , if not the best we have ever had when we have been away

breakfast was nice too, range of cereals, yoghurt, granola, seeds and fruit, and toast, plus cooked

hotel was fabulous, and the bar was outstanding, 1/2 bottles of chablis and sancerre was a great touch

breakfast was also very good together with a great view from the conservatory

breakfast was excellent with a good choice of cereal including delicious home made granola & fresh

it was also very much appreciated that the hotel sorted us a simple separate breakfast after everyone else as i was running a race early in the morning

very good breakfast served by friendly and efficient staff

comfy bed, very welcoming. great breakfast.

very inviting, friendly helpful staff. evening meal and breakfast both excellent

amazing breakfast !!

breakfast was excellent.

i think the price of a pot of breakfast tea for 2 at £11, was expensive.

breakfast on both days of our visit

the staff were very friendly and hospitable the dining for breakfast and dinner was amazing the gardens in particular were stunning, will definitely come back

we did find the restaurant service at breakfast to be a little slow - but a very minor quibble!

is good for places to eat and drink and we enjoyed the crazy golf (different to what you expect) breakfast was super for variety and

website implied that swimming pool was on site

quiet room, comfortable bed, good a/c,large shower quick check in and out. good bar service

pool was a little far away

price of drinks at the bar were quite high, so lower prices would be much better

the option for a late check

you can pay for early check in if it’s available, although my case it wasn’t, it was fine as the person

wifi was good

e pantry app was a non-starter) made it feel less like a

they provide everything you need and make you and your pet feel very welcome

location, a few issues with the card connection to the electricity and smart tv connectivity to wifi but helpful front desk staff addressed this promptly

wifi in the room was super quick

large comfy bed. large tv with smart tv facilities and free wifi.

there was free wifi and netflix on large screen tv

the gym is not maintained and most of the equipment is broken or not working properly

nice big quiet room. great parking

on the 21st and there was an electric fault which cancelled everything from food to drinks at the bar ud83cudf7b

honesty bar and a fabulous breakfast

i couldn’t make breakfast as i had to leave early but room was clean and comfortable

and the breakfast was wonderful

in the bathroom were excellent, nice comfortable bed & great tea & coffee making facilities breakfast was lovely, was a shame we didn’t have time to have the continental option as well as

was able to accommodate our request for early check in as we had a wedding to attend nearby

room was cute and had a mini-kitchen, including granola breakfast which was a nice surprise

could have used a table since there was a kitchenette

wi-fi good kitchen nook a cute bonus nice decor comfy bed

lovely little kitchenette area in the room with kettle, toaster, microwave and fridge

nicely decorated and with helpful kitchenette (this is not a hotel!)

we had a very welcoming young lady at reception and another at the bar who was a great mixologist

the bar is awesome

the hotel managed to totally mess the room selection and upgraded up so the kids rooms were substantially better than ours and although charged for the upgrades i am pretty

were amazing,very helpful, early check in organised for me on arrival,great service,nice food,great location, top class all

the kids bed was way too soft so my son ended up sleeping on the sofa

we were greeted by a very friendly member of staff and given early check in (always a plus

the bar was excellent

we were not able to do this, even though we we told we had wifi in the room

the rooms are nicely designed with a decent tv and good wifi signal throughout

room service glasses and dirty dishes had not been collected

loved the bar area and bar menu

allowed an early check in

we chose the continental breakfast. good variety.

impressive restaurant and room service

told us the dinner menu was in the room which we found disappointing only to find out it was the room service menu, she just wasn't helpful at all, no smile on her face either, the receptionist

bed was extremely comfy and surprise picnic hamper breakfast was a lovely touch!

room 100% perfection with both bar snacks and breakfast hamper

the staff are lovely. breakfast was great and the location was perfect

excellent staff and breakfast. full english was an extra £5/person. beds were very comfortable

small bar area, no residents room for a nightcap, but nothing we could not do without

nice room quiet location plenty of free parking. lovely breakfast. good value for money.

of parking lots of places to chill out rooms was really warm and clean the peppered steak was amazing

breakfast team excellent reception welcoming

when i mentioned about the noise and that kids had been woken up i was told that there was nothing they could do about it, phoned down at 11

good parking good reception area good lounge area

breakfast included which was delicious

breakfast

staff were very friendly and breakfast extremely satisfying

2) generally picked up a signal.

the room and bathroom were warm and cosy, with everything in good working order; they have free wifi too

the only niggling thing was the wifi.

the quality of the food on room service was poor.

room service and breakfast facilities. rather poor.

free access to the gym was also a bonus to our stay

great location and breakfast was very good.

were on the line to room service for forty minutes before anyone picked up

we had a truly scrumptious meal and breakfast at the hook

breakfast was very good

would love a small pool/jacuzzi and other spa facilities

better room service

great bar as well

love the bar area and outside seating

the friendly bar and cooking staff x

breakfast facilities, but i understand the hotel is undergoing renovation and a bar and dining area are being built

we booked last minute with my husband night out from the kids on valentine's day and hoped that will enjoyour evening

room, lovely decor, great amenities

room and fitness centre is great. also next to lovely golf course.

ruggled to get a signal)

they should advise of kids swimming times on the website as we only found this out upon check in (the only reason we

very big room, great staff, good parking, late check out was great!

no wifi available

the downstairs bar lounge was cold

location, great parking, impressive building, parrot in the bar/ restaurant area (behind the coffee machine, if (+) lots of parking available (+)plenty of car parking and brilliant (+)food was good, staff were friendly, very good parking facilities the grounds have potential to look spectacular especially around the pond area (+) plenty of parking, the staff were nice (+)of parking, countryside location (+) free parking is also an advantage with plenty of space (+) great parking (+) a big event took place and staff saved a parking spot for us by (+)location close to the m5, with adequate car parking space

i didnt use the bar or restaurant so unable to comment on that i would stay there again if i'm in the

wifi superfast which is vital for work

just here on a one night stay had a pint in the bar and headed to worcester via taxi

wifi was not great but the staff were helpful about this and breakfast although included in the

breakfast was super and an evening meal with family members most enjoyable

the bar was also very nice

was clean and had everything we needed, could even help ourself for more hot chocolate for the kids

cooked breakfast was the best ever i had at any hotel , dinner meals where ok but not mush choice the

parking was a bit tricky as the entrance arch is very narrow and the entrance - different postcode

car parking

carpark and car parking entrance and exit,

parking is a little tricky however we managed well

bar area great with log fire and food was great too

please be aware about the noise from the bar below but nothing major.

the food was excellent and although we asked for a negroni and they didn't have campari, the bar manager made an excellent alternative with another bitter

the bar and restaurant were great and the staff really friendly.

courtesy staff, clean room with all the facilities. choice of eating in bar or restaurant.

really handy to in station, and easy to extend for a late check out

clubs nearby so could get loud at night but that wasnt much of a bother for me personally, £15 late check out is a bit pricey, no step free access

the parking was easy, we chose late check out and it only costs £10

we weren't allowed to pay extra to have late check out

wifi not great.

wifi did not work on my ipad but worked on my phone.

wifi was poor

cleaning and room service providing free tea, coffee and biscuits

wifi a bit hit and miss. but other than that all good

nice small bar area too

early check in and free parking helpful.

great with the kids

bar area was a bit cluttered so i wasn't tempted to use it, so i wandered down to the nearby docks

there is a small bar and an area downstairs for guests to relax in so that you don't have to sit in your room on

very beautiful, spacious and comfortable room; excellent staff in receptions, spa, bar and restaurant

i had room service only but the steak was decent, the vegetable plate lovely, the tuna and grapefruit

nice place, the room, spa and dinner were the highlights

building, tastefully and respectfully decorated; lovely room, great location, excellent spa facilities and friendly staff

excellent breakfast, good location