and layout of the room as awesome, huge bay window over looking the river, high ceilings, fireplace

location friendly & helpful staff good evening meal choices & superb full english breakfast

historic hotel. off road parking. great shower. wifi.

fault of the hotel or staff but i failed to log on to the wifi would suggest an information pack or card in the

parking at times may be a little difficult depending at what time you arrive.

ample parking available, and nice room with comfortable bed and ensuite bathroom

pet friendly

family room with comfy beds, really pet friendly (just make sure you request a ground floor room when booking)

convenient location off motorway and friendly staff. late check-in and late check out available.

this is the negative we had kids jumping on the floor at 5am being woke up by their parents

great breakfast and loads of parking and very quiet

free parking

breakfast times weren't quite early enough for our workers but that is not a problem for everyone

anything it would have been nice to have had a bar type snack available

facilities are good. honesty bar a nice touch but could be individual in each room?

hot water, no wifi, beds didn't have duvets and we had to take them from another room

the local drinkers and bar staff were the friendliest and kindest people will definitely come

lovely central location , fab bar in garden

wifi to be boosted to make it available in all rooms especially on the top floor. thanks

we stayed here after a wedding, when we got back just before 10 there was a band playing in the bar below but

difficult to work due to poor wifi

the grounds were lovely too and loads of parking

parking space

countryside period hotel, convenient location with good access and plenty of parking

dog friendly but eating in the snug bar meant we lacked attention from waiting staff as they were busy on the

parking was brilliant

wifi/internet connection was very disappointing; the only location we could access the internet was

not a place for families with kids

there was a wedding on and we felt uncomfortable in the bar area so had room service

breakfast was a little underwhelming- small portions and the continental was limited - also saw the

parking is a little tricky

plenty of parking and the outlook from the hotel is well worth the few steps to get there, and they are in

is amazing, helpful, friendly, breakfast is amazing, rooms are clean comfortable and your a close distance to

the honest box bar was a lovey touch too

hotel was fabulous, and the bar was outstanding, 1/2 bottles of chablis and sancerre was a great touch

as i'm gluten intolerant i found the breakfast easy to navigate

we found coconut body oil, a cigarette filter and paper rose petals from a previous customer and in the hallway

breakfast was very good considering it was free location is really close to the bars and entertainment and the

is good for places to eat and drink and we enjoyed the crazy golf (different to what you expect) breakfast was

breakfast was great! gym was fantastic! would stay again if i'm ever in town

parking, attractive reception area, bar, terraces, great staff - particularly callum at the bar

was lovely, bed comfortable, clean, bar area, menu was really good we had the steaks really nicely cooked

booked for family room because we have 2 small kids then we find they don t have a family room

the promise of gym, restaurant and bar but all been closed or a really low quality

also the free parking made the difference between staying here as opposed to elsewhere nearby

only the poor wifi quality in the room, everything else was excellent

room was above the bar area, so there was a bit of noise (music)

there was a roaring fire in the bar and a great sunday roast in the afternoon

warm and welcoming bar area

wifi in room and quite expensive for what it was (room)

wifi is very intermittent

location was spot on, secluded parking, microwave in the room.

complete with flimsy mattress which i didn t dare look at under the sheets, a chipped painted fireplace, and

free parking at the rear which was a bonus

nothing really, parking could have been an issue but it wasnt busy so was fine

was pet friendly

to deal with some minor problems with the computer and to talk to when i wanted to find out the wifi password

no extras like bars/restaurants/ kids stuff but again we did not need or want that on this trip so perfect for

the smart tv didn t connect to the wifi so the regular netflix, prime, tv apps did not work.

location was excellent/ excellent for pet owners with a dog bed/ bowl and treats in the room/ toiletries in

great to have tea and coffee making facilities, tv, microwave, free wifi and be provided with hand towels

the staff. the room itself quite nice, the big tv and the wifi.

wifi signal is decent

in the room, along with tea / coffee making and plates / glasses, cutlery etc a desk and fast wifi

wifi didn't reach my room on the second floor, meaning i couldn't use it 80% of the time

the hotel managed to totally mess the room selection and upgraded up so the kids rooms were substantially better

room service divine & bed sooo comfortable

the kids bed was way too soft so my son ended up sleeping on the sofa

breakfast slightly expensive ( room service was less expensive it seems , think that was odd) though still very

free wifi that was very easy to connect to with great wireless connection

could have used a table since there was a kitchenette

poor wifi, tv reception. poor maid service. ok breakfast.

room size, kitchenette and location

very nicely appointed, a neat apartment! kitchen addition great!

wifi wasn't great & the shower could be a bit hit & miss with the pressure

we were greeted by a very friendly member of staff and given early check in (always a plus

reception staff very helpful and accommodated a late check out for us

we also only couldn't get the bath water hotter than lukewarm and sadly our spa treatments were cancelled last

good wifi

enough tea and coffee and milk in the room no free mineral water in the room service in restaurant last night

t aware that is was pet friendly

staff had left a bottle of wine in an ice cooler and had put some swans made of towels with some petals on the

we stayed in a pet friendly room and it exceeded our expectations

bar closes early, before 11, room service has no spirits and the mini bar only stocks water and milk

period style decor, rooms large, clean and warm, comfortable bed too, great tasty breakfast with good selection

its a bit trucky to find a parking spot if there is an event on the day you arrive

rose petals and chocolates on arrival, was charged for this when i arrived but had not been done

excellent room service & beautiful grounds! very dog friendly too

the hotel is pet friendly, they even gifted us with dog treats

everything else especially the pool and spa facilities

wifi in my room wasn't the strongest

friendly staff and excellent breakfast

amazing value for money, spotlessly clean room and friendly staff but the best bit was the breakfast it was

friendly staff...great breakfast...thanks guys ud83dudc4dud83dude00

venue wifi in rooms was patchy, but not an issue as mobile signal ok.

wifi very slow.

allowed us an early check in to change for a wedding and lovely location for a walk into town in the morning

smell of kitchen extract in bathroom.

breakfast room service available

room was spacious and very clean, recently refurbished to a very high standard, the bar was well stocked and

great bar as well

the tipple bar was very welcoming and the staff are very freindly felt very welcome

clean rooms and huge parking

we booked last minute with my husband night out from the kids on valentine's day and hoped that will enjoyour

great parking and lots of excellent eating options close by

nothing, bar service restricted by covid 19 but no fault of hotel or staff.

our room, everything great except wifi, not great, kept dropping out

carpet in the room. skipped by room service. average cleanliness

the manager / bar staff were engaging and courteous

we arrived very late so had room service dinner which was delicious

the prices at the bar were extortionate!!

distance from room to reception. what happend to my laundry!

kids also kept running up and down the corridor

plenty of parking

a room towards the golf course, but the normal room are facing the road, the suites are with a better view

excellent breakfast fine room location.

i think the price of a pot of breakfast tea for 2 at 11, was expensive.

we did find the restaurant service at breakfast to be a little slow - but a very minor quibble!

a real hideaway dream. very welcoming staff, wonderful location, excellent breakfast.

very dissatisfied with no wifi whatsoever. didn t like no locks on bedroom door.

though i didn t have time to use it, unfortunately) and

food from room service was excellent

super helpful and welcoming, reception, bar and breakfast, pool and cleaners

pool facilities were excellent food was good

good location off the m5 and good ev charge facilities

the pool is also very unexpected given the village location but is great

will definitely do the spa next time though

full of unruly kids with large inflatables

was minimal, but there was some noise at 8am from the laundry service being dropped off at the hotel right next

very helpful and friendly great parking facilities , food is fab rooms are lovely especially overlooking the

A la carte breakfast was delicious

breakfast excellent

cracking breakfast too

breakfast was excellent but i would have preferred a choice of fruit and yogurt that i could serve

parking is a big plus

lots of thoughtful touches...great breakfast

no room service. wasn't well and needed food. restaurant closed at 9pm too which isn't ideal.

great rooms, very spacious and modern, with all the amenities and a beautiful rooftop bar and terrace overlooking

notice a younger member of staff getting feedback from another member of staff while we were at breakfast- i'd

billing,instructions to arrive, parking ,room service were all poor

room had everything you would need, good wifi and friendly staff

couldn't connect to wifi for long

plenty of power sockets provided , good tv service and information, free wifi

free wifi

clubs nearby so could get loud at night but that wasnt much of a bother for me personally, £15 late check out

the road, it seemed a sharp turn into the car park but there was actually two entrances to the parking area

breakfast was lovely fresh coffee and toast and a great fry up set us up for the day ahead great

had an honesty system for drinks at the bar lovely room with aircon

and the breakfast was wonderful

bed, quietness from road traffic, size of shower room, helpfulness of staff and food quality :-) wifi was of a

wifi a bit hit and miss. but other than that all good

wifi did not work on my ipad but worked on my phone.

the kitchen area had a microwave and a fridge as well as a kettle

better wifi

wifi wasn't the best, quite poor really but i wasn't needing it for business purposes

spa too busy with children and club members. was usually busy until 6

staff on reception were so friendly and helpful, easy parking, clean and spacious room

time when i needed to join a meeting the manager was great hit me a room straight away with good wifi

big selection of food for breakfast

rooms, swimming pool facilities, happy staff

spencer was the one who checked us in and he was lovely to chat with, the wifi is also quite fast

reliable wifi

tv is huge, the wifi strong

great wifi coverage

great with the kids

stylish bar and restaurant, good food, great service

our room was continually banged by other residents when passing through to go down stairs to the bar area

both the desk and the wifi were good

great cooked breakfast, some of the best cod and chips i have had in years and two pints of doom bar

nice and simple check in and bar staff nice a chatty

the bar staff were engaging and accommodating

due to being allergic to dogs i requested a pet free room

room - only 1 pool cue and that had no tip on it

we slept like babies loved the temple spa toiletries too-smelt divine

better room service

lovely warm and cozy rooms, beautifully decorated, very generous space as we stay with our pets

history tour guide said bar area of this pub is the oldest in worcestershire

was unable to connect to the wifi.

didn't seem to be any wifi available and the bathroom although clean needs a little updating, the fixtures are

excellent choice for breakfast. comfortable bed good location nice late check out time

the wifi signal was not strong enough - keeps disconnecting

bed was extremely comfy and surprise picnic hamper breakfast was a lovely touch!

the wifi was terrible and not good enough to work

walls so had to crawl in over other person, most tv channels had interference, no details of wifi in room or

building, the staff are great and so friendly excellent choice of beers in the bar with lovely cosy rooms to

the restaurant and bar are close but still the room service was good enough (because the room was spacious)

was also asked if we wanted the kids ice creams served at the same time as their mains

rooms great on site parking brasserie really good food

the lady with the short blond hair at reception was such a lovely person and alberto at the bar was a real gent

we wracked our brains on this and the only thing it could have been was the kids spaghetti bolognase as she

breakfast was great, although we didn t get offered toast

room service was very fast and the food was amazing

parking is a little tricky however we managed well (you need to be good driver) in the 'cottage'

also loved that there was free parking on site

beautiful breakfast and ate in the restaurant on the first evening where food was of a really good

wifi didn't reach the room at all

the food was excellent and although we asked for a negroni and they didn't have campari, the bar manager made

i'm curious how room service could work - no internal phone

wifi was non existent in my room, nor cellular signal (o2)

wifi was quite weak in my room and hot water took a very long time to heat up (i hate wasting water

i'm being picky, no parking on site, but there is free parking close by so not really a problem

our car is parked in the public parking space in the village next to the house, which is convenient and safe

so many little extra touches including an array of toiletries, mini bar with a variety of soft drinks, huge

place was very easy to find, and there was parking less than 1 min walk

parking is not on the property, but there is plenty in the village, or you can use the pub next

bar was

nice and comfortable hotel at a reasonable price in a pretty village, plenty of free parking, friendly staff,

the wifi / remote data internet coverage was very poor. probably due to the location.

poor wifi in our room.

very helpful and pleasant, bar meals good and value for money and we enjoyed the quiz in the bar , room comfy

two night stay, nothing was too much trouble, nice breakfast and good choice of meals in restaurant

busy little bar saturday evening

nice big clean comfotable and well-appointed room, friendly staff, nice bar and great food in the restaurant

the room was bright and really spacious friendly staff and a nice breakfast

nice wine in bar

the staff, spa facilities and room were excellent.

unprepared/ unexperienced: i ve been told the gym open at 7am i arrived at the location but it was closed

breakfast and overall accommodation was amazing. the spa was lovely.

don't the parents want a break/rest from their kids

parking lot

nice rooms and swimming pool and gym had everything i needed. good value for money

friendly staff , good location , great facilities with pool etc , rooms very nice and comfortable definitely

the pool area was lovely for adults and kids

the evening bar lady was very welcoming and genuinely a nice lady

jacuzzi and spa , felt so good afterwards and ready for the long journey back home after a lovely breakfast too

although i didn't take advantage of it on this occasion there is i believe a gym

the food was great , value for money, the gym was good ,

bed, free spa/gym access for guests, in a quiet area, staff very welcoming/accommodating (brought us a fan to

great gym which is free, great size room and lovely staff

everyting, nice gym and pool, nice bar, good food

fabulous location with parking and a pool

location, great for parking, staff were friendly, especially the young lad working behind the bar saturday night

clean and comfortable rooms with good heating as it was cold for a couple of days fabulous breakfast staff polite

kids run around the pool, jumping in the jacuzzi, opening steam room doors constantly and jumping

the spa was not working correctly which was one of the reasons we picked this hotel so we were a little

the carpet was sticky to walk on, the red

hot water tv wifi, room size ok. so at least ticks boxes of budget hotel (not all do)

location was excellent. good wifi,good staff,eatings options around great. parking was easy.

wifi was free

wifi didn't work tv didn't work

also very pet friendly and easy parking

of hotel bedroom and en suite very nice friendly bar staff and good service full of locals and tourists all

the kids loved it and so did we

the kids loved it and so did we

i was with my family, two kids, 2 and 8 years old, and my wife, and we were very comfortable