there is plenty of free parking for guests

the bar area was a little small and too close to the dining area

a very comfortable night and enjoyed a great breakfast

s a gem , staff super , had lunch on arrival exceptional , large spotless room and breakfast was excellent

lovely bar area and restaurant

free parking and good wifi

little gem, staff were fantastic, nothing too much trouble and a lovely breakfast as well

had a very warm welcome from the loveliest receptionist who also served us in the bar and at breakfast

nice and clean bed was good lounge really nice and the breakfast and evening meal was excellent bar good

the wifi is a bit glitchy.

room was clean and tidy, good wifi staff friendly. comfortable mattress

not clear where the car-parking is when you arrive.

here anytime we are working in the area ideal for workmen with free parking rooms are always clean and tidy and

i appreciated that the tv had netflix and the wifi worked.

free parking and easy check in process

good breakfast more than enough

fact that they have a bar and are able to cook food un till 4am

breakfast was good

didnt have breakfast

wifi didn't work for phones not bought in the uk

welcome---early check in wasn't guaranteed but all 4 rooms were ready on arrival (12

huge bathrooms to boot which is great when bathing kids

wifi codes on door old/not updated

plenty to choose and location great for getting to most places ud83dude00 we were playing in golf tournament

even their wifi is superior to the usual hotel quality

spa a gym facilities were very good

welcome, spacious luxurious suite, excellent room service, cosy bar area, splendid dining/breakfast room, ample

spa facilities food to die for staff that couldn't do enough for you although large indian wedding

gym is great

staff were a little patronising, felt targeted as were told “need help kids” as grown women and as we look

excellent breakfast

poor wifi quality

noise from the gymnasium coming through into the bedroom

are good, gym is small but has most of what you need, nice restaurant and good out door space, staff very

room service breakfast for a small price

plenty free parking

fab all round service and a superb pie and chips in the bar below

parking was a problem as there was no reserved parking for hotel guests or staff

almost everything. great parking.

the carpark is small for the amount of patrons and again is not well lit making parking in the tight spaces in

just need to get wifi done as was keep going off on off in the family room

had to spend a night out without kids

breakfast was superb,hot and plentyfull, staff were friendly and very helpful, plenty of car parking spaces

the location is convenient, with easy access and available parking, which makes the stay practical and stress

info sheet in room said there was a menu in the room for 24hr room service but there was no menu

amazing and funny receptionist mani, clean and spacious room, very cosy and welcoming bar area, good parking

new decor and breakfast was fab!

complicated instructions to using wifi

great staff, great breakfast

breakfast was fantastic with plenty of

ample parking, convenient for dudley

wifi was spotty/slow

hotel also has a gym and laundry / lounge but didnt use these

room had it own kitchen and was fully equipped, with tea and coffee

parking good. location good all ok

wifi was strong in the bar/restaurant but very poor on the top floor.

and there was some paint peeling to the left of the fireplace

breakfast was fantastic, plenty of choice nothing was too much trouble, we ate in the restaurant in

dogs are allowed at this hotel but, it would be nice to know which rooms are allocated for pets as some people

wifi is rubbish in the rooms

for my purpose was excellent, having var parking was great

parking can be tricky but not a problem

i couldn't get the wifi to work but didn't folliw this up with staff as my stay was so short.

hotel was really nice & very quirky, each room was different & the bar downstairs was fantastic with a nice open

large period room with a comfortable bed, plenty of pillows and a whirl pool bath

confortable bed large room great ensuite use of pool and hot tub included in price

the spa facilities were excellent

the breakfast was beautiful

the pool area was inadequely staffed, hen party group taking photos and acting hostile towards other

i went with 2 kids and we could use the pool etc after 8

wifi didn't seem to work.

very pleasant staff and professional,very secure and plenty of parking.

towelling ones are much better, but was told people use them to mop floor with, laundry services can sort that

easy to access and love the private free parking

free parking. comfort and cleanliness of room.

great wifi connection

great value and very clean and sky bar gives good views of the city below

fantastic facilities including free wifi and use of the gym

had room service in the evening and the food was very good, the service was quick and efficient and the

clean, good facilities, location and parking

had room service both nights and breakfast

pulling up outside i was made to feel welcome, james was the perfect host saving me a parking space and assisting

we had room service dinner and it was delicious, so was the breakfast

the staff were amazing, room service breakfast was so good

be great if there was parking, but completely understand why it is difficult in that location

it was easy to get to. parking was good. room was great. if you need anything you just asked.

on arriving was let into the parking area, which is off the road

i brought a friend who stayed in the room for a few days working online with their good wifi

was local with secure parking

the parking was a bit tricky.

was quiet, clean and tidy. nice breakfast and stuff. strong wifi

very good wifi. ac in the room was great. breakfast was excellent loved the blue berry muffins.

pet friendly hotels who charge a fee can t tell a guest to keep a dog from barking

tv seems outdated, should be smart tv offering now considering wifi is free.

was great, my pet got a treat pack including a ball, on arrival, i was given toothbrush and toothpaste as this

wifi was slow

wifi was a bit temperament

everywhere was clean, loads of parking, staff were great, bar was cheap

was excellent, easy to find and plenty of parking

free car parking and staff was great on reception

the breakfast is quite basic and kids shouting and running was sometimes disturbing

and comfortable hotel with a good selection at breakfast

the room was very clean and comfortable, the swimming pool and spa were very nice all in all we would like to

hotel, a little dirty in the main corridor but that was where alot of families were staying and kids running

reception is a bit dark and not particularly welcoming, long walk to room, wifi not working

i was alone with my 2 kids so felt alarmed at first sight of the place

free wifi. friendly staff. nice food

was only needed for a late check in and early check out, friendly staff, breakfast was spot on, pet friendly

could provide wifi sooner, rather than needing to contact reception

breakfast is decent for the price

choice of breakfast, comfy bed, good sized towels, easy check in and out, good gym,didn t try the other leisure

pet prices not displayed on booking

2m, staff are great, car parking space is enough for everyone, rooms are renovated in modern style and they are

free parking is fantastic and make this hotel stand out from others closer to the city centre

lovely quiet area, the pool was a bonus and the kids loved it in there

we booked our breakfast for the following morning and when asked what kids wanted the kids shouted pancakes

checked out early,should of asked for refund,but didnt want to come in contact,with any of the kids running this

wifi was very poor didn't work in the room & intermittent in public area's.

no room service

wifi was so slow it was almost unusable

the property is pet friendly but we were a little surprised to see so many dogs allowed into the dining room

wifi dropped in abc out.

the wifi wasn't great and dropped off several times.

the house and garden are both well presented with good parking facilities

ere were a few of is staying in rooms due to a wedding nearby) perfect location, fantastic breakfast, highly

you might be tempted to pop down to the bar for a few pints

the bed was very comfy too and a great selection of beers in the bar

plenty of free parking and very close to the station to get into birmingham

the check in process with the lady behind the bar was easy and she showed me to the room, giving me all the

some wifi related issues but a mobile mast is close so mobile signal was 5g and excellent.

we had a bar 178 meal and a breakfast and both were excellent with rapid and pleasant service

didn t use any spa facilities but pool looked lovely and there was always something going on

to use wifi as no service from mobile networks that we used- it's just off the beaten track which is its

stop it raining or offer valet parking! other than that, it s spot on.

are attentive and professional my room was immaculately clean and the bed super comfy lots of parking

the room was really nice, a reasonable sized bedroom, good shower room and a small kitchen and seating area

could do with more kitchen cooking utensils really

a proper little kitchen with everything we needed, even a washing machine

falt was so clean and nice, kitchen equipment, bathroom etc was greatly organised to make us as comfortable as

i had asked for a last minute early check in and staff were really happy to help

there was free wifi and it was within easy driving distance of the city

good wifi (just a normal password so you can easily connect a

all over though we requested non smoking room the establishment is not for kids even for n overnight which this

advance to ask if we could leave our car in the car park early in the day to save having trouble parking to

venue for functions,great general bar area and amenities

they asking me for work permit which i had no problem but have little kids running around the hotel

they could have the tv connected to the wifi as i wanted to watch netflix but did not connect so i had to use

i am very upset that i had to put my kids through this which was supposed to be a holiday

is very comfy room is very clean and tidy also room service is very friendly would definitely go again

parking n room facilities

one person on duty who had to run the bar and there were lots of people trying to check in

to move us pictures are of hotel room you get put in a prison block out back with refugees kids banging on door

plenty parking friendly staff nice and clean very happy, i stayed 15 nights

parking, free wifi, ease of journey to work from this base

no wifi. connection was extremely poor

no room service

the spa facilities were free to use and decent

parking

swimming pool and changing facilities were great the kids were able to use the pool

very good bar food

it wasn't connected to wifi so i couldn't watch regular tv or netflix/hulu etc

modern and rooms were lovely and clean & free secure parking

make a cuppa, 3 teabags not wrapped, 1 milk, socket with exposed earth wire, no hair dryer, no wifi in the room

was clean, easy to find, convenient free parking, spacious room, powerful radiator to warm up, quality shower

the tv had wifi with netflix, disney, youtube etc

reception and bar staff lovely. room clean and bathroom new. good teamaking facilities

wifi was terrible

great interior ,bedroom was gorgeous with great character, pub adjoining to it was lovely and the bar man couldn

button factory bar and restaurant next door nice too

bedroom was lovely,bed comfortable,very clean, tv and wifi worked well

lots of kids running round in breakfast room

little dated and we was quite a walk through the hotel with 2 young kids but wasn t a huge issue really

was excellent and delicious, the chef came out of the kitchen to ask us personally about our experiences which

location was great. staff were really friendly and helpful. they were lovely with the kids.

the bar has a decent pint to drink too

delicious breakfast and free parking

on site parking

back in time this was a reunion stay over for my elderly brothers and sisters the lady behind the bar was so

garden and the breakfast

cleanliness welcoming staff smooth check in dog friendly bar on site free parking

go up anf down the stairs even for the checkout there was nobody to help with the bags me and my kids who are

had issues with wifi which the staff tried to fix but it still wasn't perfect.

have been good if there were tea available, even in the tea machine in the lobby, there was no breakfast

wifi dropped constantly which isn t good when your room key is on your phone and you can t open

the kitchen and lounge area, in particular, really impressed me

our room was fab. we upgraded so we had a kitchen and sitting area.

crisps, water, juice, pastries-all you d need for a short stay as well as the well appointed kitchen facilities

was expecting room to be small but there was plenty of space! great to have a kitchen.

i had to pay £20 for early check in

had a kitchenette, sofa, bedroom, and shower room

was excellent- the reception staff were particularly helpful and pleasant so we're the bar staff

nice bar and restaurant

staff, early check in to help with birthday night away for my boyfriends special day

lovely room with all needed for a great stay. bar fantastic atmosphere and lovely time.

were friendly and quick to resolve the few issues we had on arrival (ac unit not operational and wifi code not

kids were in room 212 and there was a peeping sound that refused to stop

good little gym, good staff

i really enjoyed the stay and my kids loved it, we would definitely come again

breakfast and the bar area

was a shortage of staff, so we were waiting for 5 minutes just for a cup to pour in tea, the kids didn't like

the gym could be bigger

a guest laundry, staff available 24/7 and a bar were all appreciated

easy location, nice to have kitchen facilities

very clean and well equipped apartment. good facilities in reception also. bar and 24/7 pizza .

great for a family with two young kids. priced like a travelodge but with so much more.

nice pool and gym

good wifi

the front desk staff, bar staff and cleaners were fab; friendly, attentive, efficient service from all concerned

time to ever have room service and as it was a special birthday ,opted for this treat-attentive and lovely member

as pet-friendly however your policies don t live up to this

and hot chocolate was a lovely touch and 9 for a lovely breakfast was really reasonable (kids eat free too,

probably the breakfast but we just didn't buy it.

wifi connected but was so slow was unable to download photos on facebook etc.

could not get food any other time of day as restaurant closed and no room service

and hot chocolate was a lovely touch and £9 for a lovely breakfast was really reasonable (kids eat free too,

but we knew size of room this beforehand and had two kids with us so hardly surprising we were bit cramped

breakfast was a lovely bonus

although we did not use it, the honesty bar was good

the car park ticket and free drink voucher left on the bed is a nice touch, the honesty bar and the highfield

parking good

beautifully presented. secure parking. close to transport connections.

no wifi

wifi

tidy room, plenty of car parking, excellent

was no room service & the tv didn t really work

great friendly staff.great breakfast in a great location.

kids area in

staff were so friendly and welcoming and even had an easter hunt for the kids to enjoy

until late at night and a snack menu for any late night munchies, which can be ordered through room service for

hotel in ideal location, clean tidy, friendly staff, breakfast on offer was very good, good

the experience was great except the early check in fee

beautiful room and excellent staff. parking onsite. perfect stay.

beautiful property, very quirky, quiet location, onsite parking.

the mini bar is complementary great size tv

is a beautiful property , opulently decorated with fabulous facilities including free parking

top tier no fault attentive and kind to my kids

i also requested an early check in however this had to be requested on the day which i found pointless as anyone

the reception staff are very helpful and worked very hard to accomadate our early check in request, we really

ordered food and drinks from the menu, kids meal came with choice of two course, i ordered main and desert

very comfortable beds, great quality room service, very central location

for the babies bottle, lovely breakfast and family friendly restaurant with crayons for the kids and very nice

as a family we liked the bar area and staff where very friendly.

the gym access came as part of the stay and was very good

great location kids loved it the breakfast was lovely

location early check in on arrival with no extra charge

the room and the gym facilities were very clean and

the spa is a nice, relaxing area (except when there are kids in)

room a little too hot, my wifi didn t work very well

kids has no pool access hopefully you will get one in the future

hotel facilities are really good, the spa, gym and pool are all well equipped and a nice way to chill out after

room had an air conditioner or kitchen cooling plant that switched on and off throughout the night and was rather

the staff are friendly, lovely room and very good breakfast.

breakfast was superb

were friendly, personable and offered early check in so we could change for a wedding

a double room above a pub and got an entire self contained apartment with a living room and kitchen

good location clean helpful staff comfortable nice bar nice breakfast

kids especially loved the pancake machine

sofa bed in family room was a little uncomfortable for larger kids

no separate shampoo and conditioner ,slow wifi

kids running around late at night

location close to m6 en route to lake district cheap, clean, adequate breakfast, free wifi & parking - does what

very pet friendly - our dog was even given some sausages for his breakfast

very friendly good with the dog too. great breakfast

stafford were very pleasant and i'm grateful for the early check in and late check out

all good but no bath for kids they wouldn't go in the shower

room service excellent

hit and miss not great on checking in but excdllent service checking out and arranging late check out

selection at breakfast,staff very friendly and helpful

breakfast was very good and included in the price

breakfast included hot options

there was an issue with my tv, the night manager took the time out to come and take a look, the wifi had dropped

great little perks for the kids and the breakfast choice the following moening was exceptional with the most

train station - large room size with all the facilities - excellent breakfast - good wifi connection in the

room service and dinner was

restaurant and bar area was good, we had evening meal and drinks which were reasonably priced

they gave us a free kids welcome pack, checked up on one of our children when he was crying at breakfast and

it goes without saying that it was so loud and noisy when it came to bedtime and with two young kids it made it

lovely bar and the room was perfect

no breakfast room service

attended a concert and returned to the hotel at eleven and the room service selection was very poor

was excellent, breakfast was excellent, the bar area downstairs was really good too