wifi was poor.

doors in my room shut very quick which can be dangerous for little kids, they are also very loud

plenty of parking

parking good. location good all ok

room only had a functional snooker which the kids enjoyed all other gadget weren t

fab all round service and a superb pie and chips in the bar below

it’s got a fantastic restaurant and bar below , and the rooms upstairs are lovely in

the atmosphere in the bar and restaurant is fantastic

friendly staff, great bar & restaurant with fantastic food

the bloke behind the bar twice over charged for the same drinks

it was too expensive - nearly £50 for 2 adults and 2 kids was out of our budget with so many other options nearby

despite being full to the rafters there qwas plenty of car parking

forgot a gym clothes so we could not take advantage of the facilities

despite restrictions the hotel had a full room service menu and i had a very tasty evening meal

not enough disabled parking bays

convenient that there is bar at hotel

the availability of a spare toothbrush, hair dryer and iron. and breakfast is included.

prices in the bar were stupidly expensive

kids acknowledged and given gift bags

throughout our stay when we had a drink in the bar and at breakfast staff were first class

sky, free wifi, netflix, bbc iplayer and so much more

breakfast was delicious and we really enjoyed the room service

the wifi and tv worked well

parking a little difficult

had room service both nights and breakfast

free car parking and staff was great on reception

comfy bed, nice walk in shower, netflix available, fantastic buffet style breakfast, free wifi, friendly staff, great

lovely,clean room. room service was quick. food was lovely. great value for money.

bed, nice shower, great facilities, free parking

the staff were friendly. the room was clean. free parking was a bonus.

lovely and clean and great choice of breakfast. staff friendly and very helpful.

fantastic breakfast choices

lots of parking,easy to find and modern facilities

good value, i really like the kids bed is a proper comfortable bed, not a sofa bed.

the spa and swimming plus the garden was awesome

on the evening the flirts bar is really friendly

host was lovely, and opened a small and cosy bar for us even though the next door club was closed when i visited

would highly recommend this place to all adults

the best hotel to adults ud83dudc4c

we had arrived on a bank holiday and that evening the bar and other parts were not open, which was a shame, but was not a problem

welcome---early check in wasn't guaranteed but all 4 rooms were ready on arrival (12

an early check in time of 2pm was very handy, and self check out just as convenient

we were asked for early check in payments!!! first time i heard of this. no breakfast available

i was afforded an early check in for which i was extreemly grateful

huge bathrooms to boot which is great when bathing kids

great location, good facilities, free parking and substantial breakfast.

breakfast was fab, self service but still attentive staff

found the breakfast, the hotel, the staff and the gym/pool facilities really good

no entertainment and not alot to do for kids

kids swimming timing has to be same with adults thanx

we booked our breakfast for the following morning and when asked what kids wanted the kids shouted pancakes

missed tv & internet, although there was a tv in the bar of a night and internet access in the main building

i was in the car with 3 kids and i was booked for a dinner with a group of friends

the bar had a traditional pool table and catered to my thirst for a chilled pint of guinness

rooms need better soundproofing if staying with kids

the rooms were clean not ideal for kids though unless you request a room to the back

from around the wolverhampton earlier & i had to wait to check in, i was allowed to stay in the bar bit until my room was done so i could remain safe rather than wondering around the street

noisy due to other guests screaming kids and slamming doors i slept only 4 hours

kids enjoy the

fact that they have a bar and are able to cook food un till 4am

with lovely clean and fresh rooms, superb friendly

plenty of car parking, small bar adjacent to a lovely restaurant with a good range of well presented and well prepared food

the bar area . see above.

d helpful) staff, great food and generous parking

a gem , staff super , had lunch on arrival exceptional , large spotless room and breakfast was excellent one of the best one night stays i ve ever had

secure on site parking

claudia on reception and the bar was so friendly, chatty and helpful

ely was great comfortable room was nice and clean bed was good lounge really nice and the breakfast and evening meal was excellent bar good

shower head so you can shower if you don t want to wash hair no draught beers on tap in bar

little gem, staff were fantastic, nothing too much trouble and a lovely breakfast as well

secure car park, bar , clean spacious room, tea and coffee in room

also there’s a nice little bar next to reception that’s open til late

the welcome area and bar already look like they’re making big improvements

sports channel put on request to watch in the small bar

the lift wasn't the best either but worked ok bar the door not opening very well

good bed,lovely breakfast,clean room,excellent staff

great staff, great breakfast

the bar staff the bed was lovely and the breakfast was great

we felt it was nauseating to see staff behaviour, especially in regard to young kids

did not have breakfast as i left early as i had forgotten my medication

lovley hotel short walk from town centre,very clean ,staff welcoming, great breakfast x

breakfast was fabulous

great value for money with a top notch breakfast included (great fry-up, chef

hotel was really nice & very quirky, each room was different & the bar downstairs was fantastic with a nice open fire, the staff were all very helpful, the breakfast

great bar and dining room

convenient location for casino lots of parking great full english breakfast

the bed is small and the hotel policy of charging extra for late check out of guest that checked inn at 12:00 midnight is absurd

requested and got early check in for 4 rooms.

hotel is one of the best i've stayed in for a family spa experience

was nice wifi good nice to have the gym and pool very friendly and helpful staff who organised a late check

the pool & spa facilities were great, especially as the pool is actually warm which is a massive bonus as my

this hotel is very kids welcoming

to get to free parking and free breakfast included

room service was not good but the staff were apologetic and only charged us for one meal instead of

the breakfast choice was great and a cosy bar area too

we took the bedding off and the kids slept on the floor instead which was fine

very loud party going on wasn’t ideal with kids trying to sleep

piano in lobby with kids making a racket

a little bit of a walk to nearest amenities but the hotel had a bar and restaurant

early check in on christmas day fulfilled so i was able to return for the night later and get

the bar / restaurant area was nice and the food was definitely a bonus!

also i arrived a little late but there was still some service at the alcohol bar which was good

i wanted a cheap hotel a short distance from where i was playing golf the next day and the hotel provided that

honesty bar is a nice touch, breakfast was delicious

food and breakfast is served in the pub/restaurant next

at check-in , in restaurant and the bar were all lovely

the honesty bar was a nice touch and the room facilities (hot chocolate and home made biscuits) were a bonus

excellent breakfast

good location, spacious, well appointed safe car parking.

is stunning, it s in a quiet location yet has restaurants and bars in walking distance and the parking is

tidy room, plenty of car parking, excellent

of the rooms in the new space are not connected to the main venue making room service or going to reception trickier than expected, however staff and rooms were excellent

amazing room and secure parking

great room, great bar with roof terrace at the adjacent button factory

reception and bar staff lovely. room clean and bathroom new. good teamaking facilities

i prefer rooms with a view - room 9 has a view of the upstairs bar - but it’s just a quibble!

button factory bar and restaurant next door nice too

we were allowed early check in which wasn’t an issue for them to offer

restaurant food menu is room service with table at best

comfy bed and spacious room - plus my daughter delighted with her kids bag of activities

we got an early check in which was great as we arrived early for a funeral so we could rest and freshen up

staff were helpful and friendly. swimming pool was nice size for kids.

great breakfast and really comfy bed. perfect for staying with kids and facilities are great.

the room was very clean and we really enjoyed their breakfast

very friendly staff especially claudia, good with the kids

the kids loved the waffle makers! coffee was good

friendly, efficient staff; early check in was permitted. breakfast was plentiful, fresh and hot.

breakfast, had an early check in , lee receptionist is sooooooooooooooooooooo pleasant and goes above and beyond

the breakfast is good & i enjoyed the use of the gym

breakfast

the hotel did not have restaurant or breakfast facilities

no food / breakfast options but they do provide bottled water in the rooms.

there's no breakfast however there are cafes close

every member of staff was helpful and so kind to me and my kids

what a nice thought to give to kids

bed, close to all amenities, easy parking, good restaraunt, great staff and 24 hour room service menu

you should not have to register to access free wifi.

bar / restaurant looked very nice

candy cane for the kids

price of room service was a little high bur most places are

the hotel itself has a gym, bar and room service is available for food

ordered food and drinks from the menu, kids meal came with choice of two course, i ordered main and desert

you could order room service and the nespresso machine was an added bonus complete with pods

very clean and well equipped apartment. good facilities in reception also. bar and 24/7 pizza .

liked that there was a washing machine also so could do my own laundry

good to have laundry facilities

the reception area with small bar was bright and airy

the gym was a plus

only had a sandwhich via room service, but couldn't fault it

unit not operational and wifi code not correct)

thing that could have been imporved for me would be more vegetarian options in the restaurant/room service menu

the wifi worked, and we were comfortable during our stay

staff unexpectedly rude about where to stand to be served and no late night room service apart from fish finger sandwich

wifi was very good and the room was nice and warm

above

kids aren’t allowed in the pool

lovely little spa&gym area

gym and steam room

the wifi connection was terrible.

wifi password hard to find. pillows could have been better.

extra bed in the family room like the sofa bed was so uncomfortable my kids didnt settle well

sofa beds for the kids were really uncomfortable

had a small kids play area

good little gym, good staff

daughter loved the gym

lovely stay friendly staff breakfast great

breakfast was cold

couch bed was not comfortable. ok for kids but not for teenagers.

breakfast was really good, the room was clean and the room service was good

room service is very handy and breakfast in bed is fantastic

although i appreciate it may of been bank holiday was extortionate as admitted by a member of bar staff when mentioned during discussion

restaurant and bar was great

lovely clean hotel with ev charging

staff very helpful and friendly. excellent bar and food service way into the night.

was met by dean, a very pleasant member of staff on reception and was able to have a early check in very friendly staff and hotel room was spotless

my kids get treated like family

location and breakfast were nice.

staff, clean and the option of a free late check out

room service was quick,

the wifi, it was not easy to connect to.

breakfast and the services

the staff were super friendly; from reception staff to breakfast staff and cleaning staff

spacious with excellent service. enjoyed the gym.

room service was good and quick.

the wifi reception not that great had to use my mobile data

comfy bed & fabulous breakfast

wasn't very pleased with the bar upstairs closing so early, when brought 3 business colleagues back for a drink after dinner at

room service

i didn't like kids making noise in middle of night

i didn t call down to reception as i didn t want to wake or alarm the kids

hotel wifi is average, to quite slow at times -

definitely disappointed weekend break from the kids, got no sleep and i also do social media so was hoping for a fancy looking bedroom to make

we got early check in and complimentary cocktail each

location, staff, peaceful, good wifi, clean,

only room for improvement is that the ac is not the best, and there is a one-hour gap in room service where nothing seems to be

enjoyed a deep, hot bath (luxury when you have kids

the room , bathroom was amazing, and the staff , especially the two lady's on the bar was outstanding , polite, couldn't do enough for me

the spa was exellent the hotel is great thats why we will be back

breakfast items was very slow, however there were a lot of guest eating so a busy

all facilities in room breakfast location

at the bar for quite a while to order food in the evening, staff were busy on main reception

brilliant breakfast

pictures in the website and the room size werent matching, it was bit small but the kids enjoyed the

enough equipment in the gym

clean room, large comfortable bed. friendly, helpful staff. really nice breakfast.

good food at breakfast

location and bar area and breakfast and comfortable bed great hotel!

gym is open 24/7

late check out that was really good as we check in very late at night, so because of that we could

a late check out and then having to re do key activation again after 10am m

when i asked about late check out hony was really helpful and

but only £15 for a late check out till noon

they do offer late check out for 1pm for £10, but lets be realistic, nobody wants to pay just to sleep a little

pool tables and playstation for kids to play with. great breakfast with choice of hot food

breakfast was excellent - all the full english options as well as pastries and croissants, artisan

are amazing, late check out and tv has various movies to enjoy and the atmosphere and decor was very relaxing

atmosphere, great gym facility and loved the lounge bar type place wish i had more time to spend there will

brilliant breakfast, cheap accommodation, central location

the hotel also has 4 ev charging points available, all of which were free when i charged my car which was brilliant and

the bar was a good place to meet visitors

11 for a glass of wine. couldn't get wifi.

mum and i) to watch the world cup match at

the bar area is comfortable where you can relax and have a snack with your drinks

comfy bed!, central location, room service

there was a horrible smell in the toilets near the bar near reception

with 2 very tiring kids i really don t know what to do the hot water finally resume around 10 pm but this is

staff couldn t do enough for us great view very clean and fab breakfast

called room service at 18.15 to order a drink and after ringing for 5 mins gave up.

tired just needs revamp can get noisy and cramped for space in foyer and bar area with the conference s that are held there but thats a minor inconvenience

wardrobe up to find a used towel just tossed on the top shelf clearly visible to anyone, so the room service must be blind

no room service, no cleaning,

room service! said 24hr sandwiches but 'when we asked we're told 'none available'.

hotel looked nothing like the actual hotel,damp,lift not working,bar closed down,no restaurant or room service available

room service menu could be some better than the one in room.not any choice

location, it s your standard holiday inn so don t expect miracles, hotel was clean, room service pizza yummy ud83dude42 it has hair dryer, iron with ironing board, tea and coffee

room service for a fan and extra sheet was very fast.

the bar could have had a better selection of beers

ere is a paid laundry service but the prices are very unreasonable)

the wifi signal was poor, can't even use the search engine.

the breakfast is simple but it's enough to me to enjoy it

kids liked the bunk bed

we paid for late check out ontop of this but kept getting disturbed

at 630pm both mornings they delivered the laundry fir half hour with a tail lift wagon

too small for 1 adult and 2 kids . shower extremely small .

dimple breakfast all cold cereals, toast, yoghurt and ham

i was a bit concerned for the barman as he seemed to be on his own on a sunday afternoon, greeting and showing guests around as

location was brilliant, we would of preferred a cooked breakfast but what we had was fine

bar with a lovely atmosphere

having a cooked breakfast

i especially liked the 24hrs bar with food and alcoholic and non-alcoholic beverages, the breakfast and the option to leave my

there is a 24 hour bar and restaurant

late bar

staff we're lovely and 24 hour bar was a bonus!

staff were friendly and helpful. the room was clean & comfortable. decent well priced breakfast

wifi was poor

staff very friendly great location clean brilliant gym and pool

access to the swimming pool and sauna is an added bonus

i waited a long time for a pre-ordered room service meal

i ordered room service and they delivered the dessert at the same time as the main meal

bar comfortable, live music and reasonable priced drinks

the kids specifically said they dont like us here and that was painful to hear

no kids menu, extra bed was very uncomfortable and cost £15

we were walking distance from the bull pen which had kids of shopping and food

room, champagne, chocs and cake and fruit. night away from the kids.

the ability to stream films in the room was great especially when travelling with kids

we also had bar food and booked a very late check out which the guys helped us with so we're extremely grateful for that, we will

to supermarket, and 20 mins to city centre by walk -staff are friendly cons: -there is no self-laundry, otherwise will be perfect

i liked every part of the hotel especially that gym.

great vibe and nice gym