wifi poor mattress too soft

the sofa bed was made up for the kids and very comfortable

not a huge amount of parking.

pulling into the car park the parking arrangements were not clear

the breakfast had a lot of choice

friendly staff, great location and very clean. free parking also

the check in process with the lady behind the bar was easy and she showed me to the room, giving me all the

parking was easy

free parking

live loud music that didn t stop till midnight constant booming beat sound kept us awake and in bar we had to

wifi in room did not work too far from reception so couldn t work in the room

was great staff were polite the rooms were very clean the bar was nice and the overall feel of the hotel was

not appropriate for kids

kids running around at 3am bed was uncomfortable unsightly stain in bath customers where cancelling

free wifi. friendly staff. nice food

clean fresh and very comfortable and the breakfast!!

value for money; comfortable well designed room; delicious full breakfast; quiet despite proximity to m6; helpful

excellent breakfast. very efficient check in and nice late check out time.

breakfast, bar, cleanliness, hot water, body wash and hand lotion, all linen.

enough for kids to do at the hotel with the space around the ground they could fit a decent park on

breakfast was fantastic, plenty of choice nothing was too much trouble, we ate in the restaurant in

no wifi or signal in bedroom but wasn t an issue really.

it s so nice to stay somewhere that s nice when you have a dog, although we had to sit in the bar or lounge

no car parking at the hotel as such but public car park 2 minutes walk at the rear of the hotel

lovely pub across the road and cocktail bar opposite

the breakfast was also excellent

parking by entrance

beautiful cosy bed, little added extras, amazing breakfast, deer in the garden, peaceful nights sleep, beautiful

plenty of parking

the breakfast is exceptional

early check in on christmas day fulfilled so i was able to return for the night later and get

on site parking

temporary wifi with low signal little bit old furniture and damaged

price - location- parking - convenience

very pleasant staff and professional,very secure and plenty of parking.

bar opened 24hrs

complicated instructions to using wifi

nothing was too much trouble, there was a lovely friendly atmosphere, the wifi was free and fast

poor wifi

the breakfast bar (especially because it was included in the price) the jotel had every little thing u can thing

great bar and dining room

double beds the second room was to much the same standard but with a king size bed as ther were 3 adults so 2

nights sleep really comfortable lovely staff all excellent will fully recommend to others breakfast good and

hotel was really nice & very quirky, each room was different & the bar downstairs was fantastic with a nice open

the free parking facility was easy to use

allowed an unscheduled early check in despite being extremely busy with a group function that was about to

location with free wifi and parking

staff were very welcoming, allowing an early check in

good wifi we were very happy with our stay, would stay again and very highly

the rooms was to a good standard & free wifi too

the ev charging provision was excellent

room, we had an exceptional meal, the staff where brilliant and the spa/gym where very nice

there is a great spa and gym

no access to pool

staff, welcoming at reception when i checked in, breakfast service was good as well as room service

everything the service, staff, room, breakfast all top notch

excellent location to town centre. the staff are vert helpful the bar is open 24hours a day

from around the wolverhampton earlier & i had to wait to check in, i was allowed to stay in the bar bit until

wifi did not work, but i did not complain to the staff and did not ask for help.

breakfast which was free

breakfast ok staff pet in reception and kitchen

was nothing we didn't like although parking area sometimes bit jammed, some people cant keep within the lines

easy parking early check in breakfast

had breakfast, check out time is just right you did not have to rush and bar was open till late

our room was very comfy, break fast was delicious the reception and bar staff were surprisingly young but very

breakfast was delicious ud83dude0b staff were all so lovely and helpful

breakfast is amazing

we had a beautiful meal in the restaurant and breakfast was amazing, lots of fresh fruit to help yourself too

bar area was excellent as was the food for dinner and breakfast

there was good parking on site

here anytime we are working in the area ideal for workmen with free parking rooms are always clean and tidy and

wifi poor , windows wouldn't open and then the air con started leaking and dripping

the welcome area and bar already look like they re making big improvements

the staff make sure that uf anything they can help you with they will good support right through parking facilities

i appreciated that the tv had netflix and the wifi worked.

thin walls, no free wifi in the room.

upgraded room for our wedding anniversary, the bar was opened for a nightcap at the end of the evening and the

comfy and clean breakfast, was excellent

room is well set out & comfortable & though we didn t have chance to use it there is a cozy bar area which

good wifi signal 5g & all freeview tv channels

very much room for parking, first come first served basis, though the landlord was very helpful and let us park

bed very comfy! so close to theatre. free parking behind the hotel.

people drinking and making noise late woke kids and then they couldn't sleep

kids ate free for breakfast

food was delicious. considering they didn't have much of the kids meal sides.

wifi codes on door old/not updated

value, but the wifi signal was too low, and a lack of phone signal made working very difficult

wifi was a bit iffy

there was on site parking and quick wifi

was to be expected some of the bedside table lights didn't work but it was no bother really the wifi also wasnt

charged for room service delivery

gym was a bit rubbish; machines didn't work properly.

great facilities, gym, marvellous historic building with an interesting back-story

great room service, very helpful staff, great breakfasts

room was excellent value for money, we had a lovely meal after returning quite late but the young bar staff that

welcome, spacious luxurious suite, excellent room service, cosy bar area, splendid dining/breakfast room, ample

nice bar good rooms helpful staff

just if there was maybe a window of time for kids to swim gor example

when we arrived later than expected with tired kids the staff were very hospitable and allowed us to order in

i would have stayed for a couple of days if kids were allowed in the pool

lovely quiet area, the pool was a bonus and the kids loved it in there

pool great . staff fantastic. rooms clean. delicious food . fab breakfast

the beds were great to sleep on and the gym, spa and steam room were very enjoyable.

choice of breakfast, comfy bed, good sized towels, easy check in and out, good gym,didn t try the other leisure

s a bit tired on the outside and view from my room included overflowing wheelie bins ( laundry

parking was tight when we arrived as the restaurant was really busy but managed to get a space

parking area, clean modern rooms, bathroom small but good shower, friendly staff overall was very

fabulous hotel. lovely clean room. food was great. plenty of parking.

clean room friendly helpful staff cleaners and bar staff were great

rooms faded. poor to non existent wifi. dated tv. no shaving socket.

of a pub and the noise was terrible, from people shouting outside and underneath the window to kids running in

venue for functions,great general bar area and amenities

no kettle/tea/coffee, couldn't find wifi password anywhere, otherwise fine.

shower and wifi were both good

nicely maintained bar can t fault the place stayed twice now and will stay a lot

was local with secure parking

on arriving was let into the parking area, which is off the road

staff were super friendly, food was amazing, bar was cosy and friendly.

great parking, very secure, and great value for money. good shower.

no wifi signal in the rooms on upper floor.

no entertainment and not alot to do for kids

great location, good facilities, free parking and substantial breakfast.

lots of doirs slamming and kids playing in the corridors making lots of noise.

good facilities such as pool, steam room and sauna

nice place with gym, swimming pool. big rooms and nice breakfast.

window in the kitchen was shattered completely

i had asked for a last minute early check in and staff were really happy to help

needed more kitchen supplies more pots and pan

the bed was supremely comfortable and the small kitchen was well-equipped

falt was so clean and nice, kitchen equipment, bathroom etc was greatly organised to make us as comfortable as

kitchen work top was stained or faded

easy to find, good parking, easy walking distance to black country living museum

hotel also has a gym and laundry / lounge but didnt use these

women booked us in very kind and helpful parking straight foward big carpark room was great size comfy beds the

wifi very poor. noisy water heater in the night.

my stay was so enjoyable that i chose to stay in, ordered room service instead of going out for food as i

wifi was breaking

also, no parking available, so please look to update your page to state that parking is limited

parking a little difficult

the wifi and tv worked well

big room for me my wife and the kids we were at a family party and it was the ideal size room for us to stay at

just need to get wifi done as was keep going off on off in the family room

room service for a start no body has been in to empty the bin or resupply the tea coffee milk or

friendly staff very friendly helpful and polite good parking

the location is convenient, with easy access and available parking, which makes the stay practical and stress

a strange problem with wifi

ice machine, microwave any plates, cups, cutlery etc you need is provided and of course free parking

kids acknowledged and given gift bags

the breakfast service was outstanding, the complimentary parking was convenient, the rooms were spotless, and

pet friendly at a reasonable price

breakfast, staff, grounds, room, spa, bed

the spa has to offer you can just come and use the spa without having to be a guest of the hotel breakfast was

the missing facility, in my opinion, is a swimming pool. covered and heated!

breakfast was also spot on and freshly made infront of me which is far from normal these days

should have booked direct to get the breakfast free!

bed, nice shower, great facilities, free parking

don't have rooms big enough for kids with parents, so we had to book 2 rooms so the price was double, but if

little thing was wifi, because i was there for a course and wifi was very much needed but was non existent

no info in the room of bar facilities or room service

poor wifi

parking was good but as such popular pub and hotel got very busy and sometimes wasn't space to park

not always guaranteed a parking space as the pub is very busy, but so far so good.

the bar has well priced drinks and some gorgeous food

parking was good as we had golf equipment with us

very friendly , good food especially the curries yum ud83dude0b. lovely staff. good breakfast.

was a 5 minute walk, with cheap onsite parking

close to villa park, staff were beyond obliging and friendly, was a good atmosphere in the bar and the rooms

bar on match days is brilliant

great food, free parking, great

easily found with free parking, check inn staff friendly and helpful

excellent play area outside with option of mini golf included

enjoyed the facilities of the hotel such as mini golf,arcade room, restaurant and gift shop ud83dude42 we loved

that was pretty uncomfortable in which i could only describe as hole in the bottom and a big iron bar on the

excellent for golf course next door

had a fantastic stay the kids really enjoyed the park

plenty of parking early check in and decent breakfast with friendly hosts.

requests for no room service on a day that i could sleep in from work, were ignored by the reception

was more than adequate, check in was amazing as we required an early check in and this wasn’t a problem, room

com both said the hotel could serve breakfast in the room with room service

was excellent, staff were very friendly and allowed early check in for my husband who was on night shift so he

warm cosy rooms and pet friendly

nice locatin , clean, bar staff excellent, good breakfast, already booked for next year

ideal having the bar area downstairs if you are travelling alone and want some space from the room

you check-in in the main bar area and then go back to the lobby and use a key to enter the hotel area - only

overnight free parking next door from 16:30 until 09:30. fast free wifi. bar in same building.

really minor but the wifi didn t connect

no swans/geese or ducks in river for kids and something to do

despite restrictions the hotel had a full room service menu and i had a very tasty evening meal

location. reception desk staff. breakfast. late check out.

beds, easy parking and as we had a club room we got wifi included

room service food was below average

ideally would have preferred one room as we have small kids

a family upstairs i think kids were jumping off the beds at 12/1 am but everything else

the food at the bar was really good and fantastic choise looking fotward to my next

wifi very good

will impose a parking fee of 100 pounds if you dont register visitors vehicles, i think that needs to be

the tv didn't work or the wifi. i was there on business so not good.

check in was easy with liv in the bar next door

great interior ,bedroom was gorgeous with great character, pub adjoining to it was lovely and the bar man couldn

reception and bar staff lovely. room clean and bathroom new. good teamaking facilities

button factory bar and restaurant next door nice too

well stocked bar with lively atmosphere

we were there for just the day for an event, and the bar staff were incredibly accommodating with parking and

good parking & outdoor seating

free parking, walk to restaurants and bars, good vibe

we were there for just the day for an event, and the bar staff were incredibly accommodating with parking and

brakfast choice, thie kids loved making their own waffles with whiped cream and chocolate sauce and sprinkles

staff were exceptional, nothing was to much trouble and the breakfast was lovely plenty of choice kids were

helpful staff, clean, plentiful breakfast, newspapers, free wifi which worked really well, can walk into the

late check out at 12 and breakfast till 11 is perfect for me

the breakfast which was included was great as it was continental, english and lots of extras from very

was terribly small, so i will base my rating on the larger room with the sofa and small kitchenette from here

room was lovely, nice and roomy with a great kitchen area

go up anf down the stairs even for the checkout there was nobody to help with the bags me and my kids who are

it would be a plus if this was complimentary especially for the price paid, there is no hotel breakfast and

with basically a mini kitchen, sink, fridge and coffee machine

lovely room, aircon, kitchen, sofa, bed everything was fantastic

have a kitchen cloth handy to dry crockery and cups

lounge and kitchenette perfect with a fridge

kitchen facilities were minimal but useful for short stay

crisps, water, juice, pastries-all you d need for a short stay as well as the well appointed kitchen facilities

i chose to eat out, rather than opt for room service

room next to kitchen ventilation which came on at 6 am

staff, early check in to help with birthday night away for my boyfriends special day

were friendly and quick to resolve the few issues we had on arrival (ac unit not operational and wifi code not

when we reported this to the waitress and she took the meal back to the kitchen the chef stated that we shouldn

room service excellent

drinks at bar could have more choice

sofa bed in family room was a little uncomfortable for larger kids

the christmas decorations ud83dude0d the friendly staff, the offer of a high floor, which the kids loved, and

staff are very helpful as we arrived midnight, we had given a favour for late check out with no fee

kids enjoyed the breakfast menu

the gym was rather small.

it's very convenient and easy no matter for connecting the wifi or chrome casting

spotless, plenty of space with a family bathroom and a bathroom off the bedroom, fully kitted out kitchen, loads

liked the well equipped gym, i liked the location, how tidy it was , i liked the sofa bed , i liked the kitchen

easy location, nice to have kitchen facilities

i can t comment on the restaurants or bar as all these facilities are currently closed due to the restrictions

wifi within room goes slower!

the car parking is 15 for 24hrs, also drinks at the bar pricey, 2 champagne cocktails 30

beautiful hotel - room was lovely and comfy, the bar and restaurant area also looked beautiful walking past -

wifi was poor

clean, comfortable, good facilities, decent breakfast, very helpful staff, perfect location and onsite parking

unlimited juice bar good location

the breakfast was amazing just what we need to set us for our day ahead

the wifi connection was terrible.

extra bed for kids wasn't comfortable