the free parking available is not much but not a big deal.

this was after driving around for 10/15 mins looking for parking

parking a little difficult

had room service both nights and breakfast

my stay was so enjoyable that i chose to stay in, ordered room service instead of going out for food as i

the room was fresh and clean, and the kids loved how the towels were arranged as animals on the bed

throughout our stay when we had a drink in the bar and at breakfast staff were first class

location, friendly staff, very clean and comfortable. fabulous breakfast.

pet friendly hotels who charge a fee can t tell a guest to keep a dog from barking

nothing really as i felt that it was a nice experience and sort of kids / family friendly

comfy bed, nice walk in shower, netflix available, fantastic buffet style breakfast, free wifi, friendly staff

size of the room was big bed comfy bathroom immaculate restaurant great also room service was good staff on

also no prices up at the bar and was charged 5

wifi could be faster, but can t complain for the price we paid

don't have rooms big enough for kids with parents, so we had to book 2 rooms so the price was double, but if

no wifi signal in the rooms on upper floor.

excellent hotel in a great location and brilliant value for money. secure parking too.

i brought a friend who stayed in the room for a few days working online with their good wifi

parking for guests and awesome pub in hotel is what you will love

was local with secure parking

having the swimming pool and gym included was a good pass time in the evening too

ve loved the facilities, the spa and gym

great team on desk, helpful and friendly. gym great for cardio

wifi was poor.

cosy rooms and beds nice pool and spa very good lovely hotel best if you can get a good deal on room

no leaflet to explain facilities or explained how to use room service.

location and free parking very helpful staff

wifi was very good but after changing rooms to move away from back of hotel

breakfast was not available due to covid room service, bed sheet not changed everyday telephone in the room was

very quiet. good, free parking. pleasant staff.

plenty parking friendly staff nice and clean very happy, i stayed 15 nights

clean rooms excellent staff comfy beds free parking

was clean comfortable and value for money and a good breakfast as well also excellent parking

room very functional, nice bar area and very good value. staff friendly and helpful

lots of free parking. half hour walk into city centre.

( laundry room or main reception

location was ideal for the black country museum and the peaky blinders bar was excellent

big rooms with a small kitchen and microwave which is very good if you want anything to eat later

parking was free and very near the zoo

the laundry facilities and games room

tv in the room was purely for decorative purposes, as wifi couldn't connect to operate

comfy bed, free parking

modern and rooms were lovely and clean & free secure parking

the second room i was assigned the tv didn't work and at no point was i given the wifi code

the parking is an absolute god send also

hotel accommodated us with our child who is 5 years old but there was no kids menu available for us to dine in

big plus is the secure parking

kitchen struggled to keep up with demand of breakfast buffet items at peak times

was abit dated needed a refurb and the tv signal wasn't the best but we just used the wifi and our

the breakfast choice was great and a cosy bar area too

the poor wifi would prevent me booking here again, i had a considerable amount of work to do and was unable

breakfast was a lovely bonus

wifi good

at check-in , in restaurant and the bar were all lovely

we stayed for our wedding night and it didn't disappoint, with a bottle of fizz waiting and petals and love

the breakfast, bar, room service described in the website do not in fact exist any more

bath in the room with a big tv was amazing, very comfy bed and plenty of private parking

good location, spacious, well appointed safe car parking.

nice beds. the wifi was really bad which was disappointing from a work perspective.

no breakfast, room service, lounge etc

were friendly, accommodating and made us feel welcome - it s also really handy having private parking during

the mini bar is complementary great size tv

the experience was great except the early check in fee

was no room service as standard but the staff made an exception as i d arrived slightly late

beautiful room and excellent staff. parking onsite. perfect stay.

it s got a fantastic restaurant and bar below , and the rooms upstairs are lovely in

no disabled parking

the bloke behind the bar twice over charged for the same drinks

plenty free parking

fab all round service and a superb pie and chips in the bar below

great gym, great breakfast

we ordered room service and food was good value for money as large portions and very tasty

no free wifi !

spacious, comfortable rooms. kids loved the pool. great buffet breakfast with lots of choice.

the attempt to make me pay for wifi

check in was quick and they serve a good continental breakfast at the bar next door on weekends

button factory bar and restaurant next door nice too

room was very clean and well furnished; there was everything i could possibly need (hairdryer, wifi, tea and

check in was easy with liv in the bar next door

wifi was terrible

the gym was good

breakfast was also great and went on to a decent time- 11am

free wifi food available until very late

except the bar didn't serve my favourite nightcap of southern comfort

bar prices were not ridiculous and the location was superb

breakfast at the restaurant was excellent

location was fabulous, but expensive room and breakfast was not included.

staff for the morning breakfast buffet were excellent and helpful

the bar was a bit impersonal.

staff were so friendly and welcoming and even had an easter hunt for the kids to enjoy

and a bit boring it would have been nice to have a chefs special like omelette or pancakes for kids

you could order room service and the nespresso machine was an added bonus complete with pods

walk from birmingham new street, right by sainsbury’s local and breakfast was fantastic and kids ate free

watching monster trucks live which was only a 5min walk, breakfast was good and at check out the kids were given

top tier no fault attentive and kind to my kids

our room was fab. we upgraded so we had a kitchen and sitting area.

the rooms are a fantastic size. the separate lounge area with a small kitchen was great.

was expecting room to be small but there was plenty of space! great to have a kitchen.

lovely room, aircon, kitchen, sofa, bed everything was fantastic

had a kitchenette, sofa, bedroom, and shower room

room was lovely, nice and roomy with a great kitchen area

i'm not sure if this is a connection issue, but even connected to the hotel's wifi, i wasn't able to utilize

we stayed in an apartment, so having a little kitchen was a really nice addition

mobile phone link to get into the room, lags alot, poor wifi

the breakfast is just a picnic in a bag , not what i was expecting really .

kids friendly-they have additional on request if needed the location is about a 10-15 minute walk

large room, gym, location was easy walk from train station. laundry available.

great for a family with two young kids. priced like a travelodge but with so much more.

-there was a laundry room on the premises, also a gym if you could go (i couldn't cause i had the kids)

loved having 2 tvs and kitchen area

lovely clean hotel. very comfortable. lovely food in bar and room service. staff were excellent.

view was excellent, and the room service was delightful.

i loved the spa in the basement it was my favorite place to be in the hotel

no paddle pool for small kids

pool , comfy bed good wifi

only had a sandwhich via room service, but couldn't fault it

room in partucular had a view of the kitchen extractor, a dirty flat roof and a set of derelict

the wifi didn t work.

room service price was expensive as well as the hotel parking but there was complimentary drinks so

com states room service but there isn't we ordered deliveroo but we wanted the food from the restaurant there

probably the breakfast but we just didn't buy it.

kids would have liked a bath in the bathroom but we were only there a night at a time so it was no

i hope they will introduced a new family rooms for small kids

hotel s very clean, the breakfast included was great and the wifi speed was great

unlimited juice bar good location

spacious room, excellent breakfast and nice chilled out bar area

couch bed was not comfortable. ok for kids but not for teenagers.

my kids enjoyed the breakfast

problem and that they couldn't try and and get them cleaned, even though the web site mentions laundry service

this hotel was clean and value for money me and my kids enjoyed staying here.

staff great used bar for food lovely! local s lovely

wifi good in bar but no signal in room. very helpful and friendly staff.

free parking and wifi

parking was good staff were very helpful rooms clean and tidy food very good and prices very

window was opened because it was hot and there were warps rushing in from 3am the kids were so scared that they

breakfast was great

i also did some work on the 1st floor (near reception and the dining space) and wifi was good

little masks left on the bed for kids and towels made into an elephant delighted them

kept knocking on my door when i had done a late check out already

staff who took the time to tell me where everything in the hotel was, breakfast/check-out/late check out etc

staff were so kind and undestanding of kids needs which made our trip more enjoyable

on reception were outstanding enabling me to check in with my ihg membership and even enabling an early check

slight altercation with our early check in but it was sorted in minutes

tas on the bar was so bubbly and chatty

breakfast and the services

the spa faculties; superb large room with fabulous views; staff were super friendly and nothing too

lifts were out of order (not the hotels fault) so had to share the service elevator with the laundry

the tv did not work as advertised, we did not have access to usual channels and the rooms wifi did not work so

great to relax & swim without having to put up with kids everywhere

lovely efficient staff, wifi good. excellent location and facilities.

room service food was epic

the wifi was also slower than i'd expect from eduroam, but that's a nitpick at best and it was at least

breakfast and had nice meal in the bar area of hotel the night before

location was great, and there was plenty of parking spaces available

i asked for an early check in as we were part of a wedding party. this did not happen.

had not requested an early check in but the receptionist went out of her way to organise early check in and a

gym was great. room was massive! staff very friendly

gym was on the smaller side but had everything i needed

the restaurant and bar downstairs is so convenient

although this features as pet friendly - no staff knew where they could go, ours must have been a first

was excellent, breakfast was excellent, the bar area downstairs was really good too

the bar was a lovely space to relax in, and the food was delicious

lovely bar and the room was perfect

we ordered room service a number of times and the food was delicious and delivery was very efficient

didn't sleep until the last residents were back )just like home with the kids

no early check in

breakfast was really good and having free wifi was a bonus

very comfortable bed, very good shower and bathroom, good tv and excellent wifi

free wifi and access to smart tv for kids

drinks at bar could have more choice

pounds a night for wifi is expensive

i could have and it's minimum were that they put one towel out for 2 of us and we asked for late check out and

when i asked about late check out hony was really helpful and

it was very modern, there were no windows meaning it was pitch black and silent and we paid for a late check

especially steven who was able to sort out the issues i was experiencing and explained the late checkout

room service ends at 10pm so again missed out on dining in the hotel

on level six and it was perfect … loved the little touches that you’d expect at the price and breakfast was

room service no bath no shoe shine no valet parking limited restaurant menu, but excellent

the reception staff, waiting staff & bar staff were professional, helpful and very friendly

gym could be a little larger but just nit picking

requested a room for 1 adults and 2 kids room was tiny with just the 1 double bed, bathroom wasn't very clean

atmosphere, great gym facility and loved the lounge bar type place wish i had more time to spend there will

confortabile good breakfast and gym aswell the bed confortabile and the person from reception very helpful many

the wifi connection

24 hour bar and late check out at 3

room service excellent

the hotel also has 4 ev charging points available, all of which were free when i charged my car which was

i needed to work no wifi and no working tv to chill out later

toiletries available, hairdryer, wifi, coffee machine all included was able to leave the car to go off

bottles of water in the room wifi

wifi

the standard 'leave laundry in bath if replacement necessary' is a

room was elegant and spacious, the staff were helpful and welcoming and the room service breakfast was delivered

comfy beds, provided ice and fresh milk on request via room service

bonus for my fiance was the pillows were feather filled and not synthetic ( a pet hate of his )

perfect situated in the centre of birmingham good working wifi , with also airco in the room

the worse night with the kids i ve

the worse night with the kids i’ve

staff couldn t do enough for us great view very clean and fab breakfast

we had kids with us

it took 2 hours to order room service via one touch!

late check out time (12 o'clock) overall a very enjoyable stay and i would happily stay here again (+)great

of little extras for children (explorers pack with puzzles and games and a cookie as they left breakfast)

were welcomed amazingly by every staff member, from reception, to bar staff and breakfast staff

the cost for a pet was near as much as i pay for 4 nights

excellent breakfast with plenty of choice

no breakfast loc,good

too small for 1 adult and 2 kids . shower extremely small .

breakfast food didn't include many eggs/meat/protein sources

4)strong and reliable wifi

budget hotel and all the staff were great and my 3 year old loved the table football and the kids corner in the

less people using the wifi ud83eudd23

room service! said 24hr sandwiches but 'when we asked we're told 'none available'.

no remote for tv, had to ask, menu for room service, but no phone to

balcony doors did not lock and railings on the balcony were low so dangerous with kids.

wardrobe up to find a used towel just tossed on the top shelf clearly visible to anyone, so the room service

falt was so clean and nice, kitchen equipment, bathroom etc was greatly organised to make us as comfortable as

the bed was supremely comfortable and the small kitchen was well-equipped

needed more kitchen supplies more pots and pan

it was comfy , airy, bright, fully equipped kitchen, would definitely stay again.

cosy but stylish decor, very comfortable bed, excellent bathroom and great shower, fully equipped kitchen

breakfast was good and location excellent

strong wifi

liked that breakfast was included

rooms are nice but somewhat small; wifi works most of the time but isn't perfect.

fan was on in the room with curtains closed room was very cool a pleasant surprise in this heat breakfast was

the breakfast was beautiful

parking did look tight by the end of the evening, but no one seemed to worry about the inventive

staff were helpful, swimming pool was great with kids, lovely food and a fan for the heat

parking can be difficult if there seminars

very nice staff, great spa and very good food

wifi could be better

i really appreciated the people on the front desk, in the breakfast area and the two men on security

comfy bed and a good breakfast

free wifi

5pm late check out

breakfast!ud83dude29

the kitchen and seating area were also generous in size

luxurious, good facilities including kitchen, it was basically a high end one bedroom flat

we also decided to go for room service for breakfast but the waitress was not informed in what room we were

spacious rooms beautifully decorated, we had 2 suites for our family and there was a huge kitchen/ living area

only downside was the parking was a walk away, otherwise a superb hotel and very good gym

nice smart comfortable hotel with excellent staff even aloud me an early check in to fit around my meeting in

didn't use the gym but the option was nice

the restuarant/room service was really delicious, i'm big on food so this was great for me

had to move to adjoining rooms on the second night of our stay which was very disruptive with 2 kids

i loved that i could choose from 3 pillows and the room service!

wifi within room goes slower!

staff very friendly great location clean brilliant gym and pool

no spa or swimming pool

ich needs to be pre booked so make sure you do) and secondly, shane sorted my laptop with wifi as it wasn't

located and provides quality services from hotel restaurant food quality to the outstanding breakfast

breakfast was lovely, maybe next time we will try the restaurant meals

breakfast was good, plenty of choice

i had a great night's sleep and a good breakfast selection in the morning

was halloween weekend we stayed and the lobby was decorated and had treats for the kids

pool was cloudy and the chlorine strong

pool and gym were free (for residents), family friendly, clean and tidy

swimming pool and the gym

pool great . staff fantastic. rooms clean. delicious food . fab breakfast

easy to find, easy to park, great facilities and lots of freebies for kids!

the food in the bar was amazing

no wifi

no visible free wifi

we were also not given any wifi details (in the listing wifi was included), this was disappointing as we could

outside bar vas very welcome

free parking

tea and coffee free wifi breakfast good, evening meals great value for money staff friendly and helpful

wasn t far from the city centre and ghetto golf which was our planned weekend

member provided me with an ironing board and iron, and was able to tell me that there were no laundry facilities

friendly staff, free wifi, free onsite parking, very good value for money, very clean

parking was superb too

i love the bar also, they didn t charge for the tea or coffee because we were staying

was a 5 minute walk, with cheap onsite parking

room,staff,location, parking,breakfast

location and parking excellent.

free parking

the hotel was also very clean and breakfast was

parking on site and easy to find

very friendly staff. good location with parking and close to the railway station. lovely room.

the wifi signal at my room is weak.

lovely place and great bar below with decent food and range of beers - room was nice enough.

i needed a late check out and that was no problem which really helped me out as i had a young child with me

plenty parking, good wifi

we was even allowed to take our drinks from the bar to our room in the evening

better being on ground floor when you have pets

clean and quiet nice bar area and the manager pauline was brilliant we enjoyed our stay here very much don t

the room was clean,comfortable, excellent wifi & shower had a nice water temperature

staff was really nice, we were allowed an early check in and we were assisted immediately when we reported an

cheap and cheerful. there was a dj on sunday night if you felt like dancing ! wifi was ok

to stay for good prize, close to city center (about 3 miles), very nice and friendly staff, big bar inside with

new decor and breakfast was fab!

wifi

it was more like a kids meal

extremely helpful even printed up a map so we could do our laundry, food was good morning & evening

bar opened 24hrs

plenty of well lite parking

there was kids running and jumping and screaming in room above or next door with pare ts yelling at them all

nice bar and restaurant downstairs

great with the kids, park across from kingstanding inn again great for kids

was clean and the shower egrets, didn t eat or have a drink in the bar as i wanted to get an early night

difficult parking for a larger vehicle on the premises but there was an over spill carpark

the staff were friendly and welcoming, the room comfortable and the breakfast outstanding

all in all its clean and good equipped, wifi and everything whats needed

breakfast was fabulous

was clean tidy , nice staff , parking onsite but not very spacious.

low staff number on breakfast

location was slightly noisey with kids walking past and the dual carriageway

breakfast very good

great to have star city across the road to keep kids entertained and some good dining options there also

unsecured wifi network meant i was unable to work easily

not safe fot kids

in the hotel as it kept the hertage intact but also including its modern comodities such as free wifi

i was in the car with 3 kids and i was booked for a dinner with a group of friends

no wifi

location . breakfast and price. free parking. free wifi

clean, comfortable, friendly staff, great location and free parking.

free wifi, not the best connection though

reception and wifi in my room was very bad and there are no tea and coffee making facilities in the room

two parties a 21st and a wedding plus main bar open has normal yet we never heard a sound from our room

great music great hotel room brill bar staff very helpfull

lots of parking,easy to find and modern facilities

s a real shame the tv did not work on wifi even after connected to our own hotspot

t have a lift, lots of stairs very awkward to take luggage especially if your with the kids

the swimming pool is the smallest one i have ever seen but it was well kept

no kids allowed to be using swimming pool that was a bit disappointing

requests for no room service on a day that i could sleep in from work, were ignored by the reception

was more than adequate, check in was amazing as we required an early check in and this wasn’t a problem, room

plenty of parking early check in and decent breakfast with friendly hosts.

very pleasant staff and professional,very secure and plenty of parking.

free parking. comfort and cleanliness of room.

on site parking

wifi didn't seem to work.

a little bit of a walk to nearest amenities but the hotel had a bar and restaurant