location. room service. wifi. staff.

the room service staff and reception staff upon check in were very helpful in meeting our needs

the staff at breakfast were friendly and helpful especially izzy thank you

breakfast was good

overall happy, no kids facilities within the hotel

she blamed the wifi and didn't suggest i move rooms

a full 24 hr room service

very small bar area

a nice night away from the kids

the kids and i thoroughly enjoyed our stay and we will definitely be back

like the idea of the welcome pack which has hangers which can be used to order a room service breakfast and

hotel is allways run well, we especially like the service from the younge lady who runs the bar and other areas

room was spacious, we had a family room which had two separate rooms, really useful with kids

unable to get ant food after 9oc either at bar or room service

are rules sent to you regarding stains on laundry, towels or carpets

could do with having wifi codes in your room instead of being hidden

had trouble finding the wifi information as i thought it should be in the room

hotel in a leafy street location with parking bays right outside the door

parking also available on site

off street parking

very presently surprised the property was absolutely perfect the location, great parking right outside and was

the staff are friendly and parking is easy

excellent location, exceptionally clean, very friendly, parking, wifi.

fridge wifi netflix for kids lovely rom witg a beautiful sofa security

was no room service/ cleaning during our 4 night stay

got there no kids were on booking

pet charge was the most expensive we have ever encountered; but we were given a goody bag and a

people in the bar were a bit shoddy after all day sunday buffet lunch

the room service person was so kind the food was fresh and

it has a small gym

fabulous bedrooms, lovely bar and restaurant area.

breakfast first class

didn't serve evening meals in restaurant although did offer room service

1 hour between 8:30-9:30 to get breakfast

breakfast is quality produce

towels a little small, could maybe provide some 'hints' in the room eg re wifi, ordering taxis, local sights

easy parking with excellent facilities

charge meals or drinks to the room and have to pay for each and every order when you go to the bar instead of

early bar closure

lovely quiet location, very clean inside and outside , easy parking and private access to rooms

there was no breakfast and no one told me the wifi code

parking or wifi

wifi didn't work, towels weren't changed, room not fully clean, arrived and found hairs in bedding,

no soap in the bathroom. wifi signal was present but didn t seem to work.

there was no breakfast and no one told me the wifi code

plenty of parking

good parking very friendly staff, nothing a trouble to them, good food

bed was really comfortable, ample parking, good value for money

the bed was very comfortable and the kitchen fairly well equipped

brilliant location, everything clean good parking excellent will stay again

serious lack of wifi

wifi doesn't work consistently in

quick connection to wifi

wifi range to room 216 was non existent

wifi was not the greatest-couldn t connect my tablet but only a small niggle

the room bar and staff

when kids lost toy on roof was got down within mins, amazing staff

no continental breakfast was available . not everyone likes or wants an english breakfast

clean, good location with excellent parking facilities

wifi after 8pm

we ate in the restaurant on the first night and had breakfast both mornings, which all were delicious

staff was very friendly, enjoyed our chats at breakfast

lovely little kitchen which we used to provide our own breakfast on day 2

wifi isn't great and price quite high for the facilities (i did book late though)

we heard the conversations of those below us and staff working in the kitchen

beyond the excellent service and food, we also took advantage of the gym and sauna facilities, which were well

nice clean hotel. very comfy bed. plenty of parking spaces.

central to village and good off road parking

convenient location, clean, friendly staff, parking. relaxed. will return.

had a few drinks in the bar before we went r out and everyone was really friendly

good wifi, smart tv, comfy bed and pillows

really apart from the laundry trolleys out of one window but it didn't bother us in any

school kids running around everywhere and playing football on the lawn

loud cars and kids in car park at 2/3am

i would never recommend this hotel for any purpose, specially if you have kids

the location was perfect for my needs and the room service was very good

great for price, breakfast was good, although my poached egg was hard room was comfy

comfortable stay, staff very friendly and helpful, a good tv with lots of channels on it, free wifi and a lovely

very good value for money, made pet feel welcome

the bar lady saturday evening was brilliant, 1 july

worked such as the the hot and cold setting in shower, the fridge and the kettle, also the free wifi worked

the breakfast wasn't great either apparently and the wifi kept cutting out which isn't great it you're going

wifi was a decent speed, adequate for streaming

tend to stay in 'budget' hotels and i would rate the room better than travelodge and it has free wifi, unlike

had to pay extra for parking and if you want wifi it is quite expensive

excellent breakfast

gym was adequete but could be better.

plenty of parking open bar area

very clean rooms very relaxing enjoyed the gym very nice stuff will highly recommend

lorries and laundry staff waking s up at 4am

the wifi can be patchy.

due to covid-19 bar closed only down side

old world charm location free parking . the reception staff were excellent

breakfast was lovely.

we also used the bar and had breakfast which was great and recommended

wifi unreachable on 2nd floor (room 208)

wifi p was on the room key, very accessible

wifi was a little glitchy, but they moved me to another (and much bigger

at hotel and had no problem finding a space for parking around the back, staff was very upbeat & welcoming

great wifi enabled me to do some work online

couldn't get wifi in my room, but isn't really a big issue going without it

phone reception was really bad in the room and the wifi wouldn't connect

wifi

free wifi

nothing apart from no wifi, but not too bothered.

breakfast was delicious, and the location is great for a peaceful getaway

the staff were kind and helpful, and i appreciated the free wi-fi and parking

excellent breakfast. staff pleasant and helpful. parking convenience

the clean bedding and bathroom as well as the level of heating in the room i also appreciated the breakfast

breakfast was simple but well-prepared

wifi extremely poor

room was huge and spacious bathroom was really nice staff were friendly and room service was quick and efficient

car park has some trees that stop being able to park an average size car but there is plenty of parking so not

asked for a pet friendly room and where given a room the furthest away from reception and on the first floor so

never felt wanting for anything, and room service was always an option

lovely room and decent bar prices, lovely staff

facilities such a the very old pub, bar and restaurant

pub is a lovely old building by the river with a nice bar area and great food

the key fob entry system fully and then served me with a smile both in the restaurant and bar - note to employer

the staff were also very friendly and helpful as one of the bar staff helped me check into the car park opposite

info about faversham in the room or wifi details

continental breakfast was included in the price and it was above average

wifi in the rooms

totally excellent staff, room, location, bar and breakfast. can t say more!

bar with blazing fire, great selection of gins to try

good breakfast

in particular the service in the bar and restaurant for our evening meal was very good even though it was very

of choice for breakfast and we had the cooked breakfast which was hot and tasty

receptionist and breakfast staff super and so friendly and special thanks to bar man who had to put up with us

didn t do room service at night

wifi connection in the rooms was sporadic and standard tv channels were glitchy and pixelly making

shower in one bedroom didn t work and no cleaning product in the kitchen and no heating in the single

service was very slow, not the front of house staff, but the kitchen took a long while to prepare the food

the hotel s elevator was an awesome adventure for the kids

i didn t arrive until late (9pm) room service was still available but a limited choice

wifi was awful, a real let down

only problem is that the bar should have stocked a range of better quality whiskeys

the view was great and the hotel was directly opposite the west mersea oyster bar where we wished to eat

my room had no wifi and poor telephone reception

we were only going to stay for one drink in the bar but stayed until the end of the singer 4 drinks

wifi is always good and safe parking

to walk through the hotel and gym to get to the swimming pool and use the facilities

room service was also

location, clean pool facilities, friendly staff and great check in/check out timings

let's talk about the gym, ud83cudfca , sauna and steam rooms

by linda on reception friendly happy and helpful , saw another member of staff both pet friendly and welcoming

parking in service station

is a shame there isn't some designated parking for the hotel, as convenient parking is sometimes a little hit

no wifi!! not many plug sockets near the bed.

close to services close to parking seating outside and dogs allowed.

pool area could have been cleaner

65 inch tv in rooms. good fast wifi. decent pool and sauna.

table service in the afternoon was very slow, so i walked upto the bar to order

there was a family of young kids jumping in the pool and running through the corridor, should only be a adult

lower prices of restaurants and room service

our room at the end of the corridor wwas out of range of the house wifi.

clean and spacious, very easy to get to, plenty of parking

rather dubious when we pulled up outside as our car wouldn't fit on their parking space, but managed to park

great location immediately of the a12 lots of parking

was fine in all respects (room, food, staff etc) apart from the wifi - far too weak to connect except sitting

kids in the jacuzzi and sauna. the changing rooms are dated and not very clean

breakfast with very good pastry - the best we had in the uk free parking near to highway the room

24/7 assistance and bar, wifi was good everywhere, free parking, great breakfast and

had room service at night a light sandwich bought up on a tray with a cider which was very

breakfast staff were all so lovely as were the bar staff

lack of cleanliness, comfort and kitchen utensils

running water or kitchen facilities, toilet doors didn t lock, bed bugs, towels were dirty and the next day

we had the same table the 2nd night but there were very loud regulars at the bar ,who were saying how expensive

newness of the rooms, bar staff and owners were so friendly

we unfortunately we were going to be too late to order, but they said they would keep the kitchen open until

but total star of the show is josie, who works so hard running the bar and restaurant

a lovely welcome in the bar to enjoy the well kept ales followed by our walk to the accommodation

parking was easy and the staff were friendly, we had a good meal in the restaurant

wifi did not always work

location is excellent with plenty of parking

very welcoming ,friendly and knowledgeable, the room was well furnished tidy and comfortable the bar / restaurant

location and easy to find with off road parking

wifi was a pain - hardly any signal strength in the room and had to sign up for an account through

if i had to pick something not great wifi but to be fair the whole area wasn t good

nice clean comfortable and good parking

old inn with loads of history, some how ended up with a monster of a room with a great big fireplace in it

the car park is still full of passing trade - perhaps a charge for the non-resident bar/restaurant users would