pool on roof

nice breakfast, view from terrace

wifi did not always work, and when it did, it was a bit slow

the wifi was not great (first floor)

great location, clean room, helpful stuff, tasty breakfast!

great room with balcony. equipped kitchen, with fridge and freezer. hard bed, but may suit some.

be quick to get a sun bed, no chance of any sleep before 12:30 am due to live music coming from bar opposite

there is music from a bar (a live person singing), this stops at 12

kitchen!!

little playground for little ones is very handy if you are with kids

complex, nicely maintained, very pretty garden and pool area

lovely hotel, good facilities, liked the options of pool, breakfast, microwave and fridge

the pool is beautiful, there is a great hanging spot and a roof

kind and available staff, nice pool, large bed, everything very clean.

entire island with ease from this hotel, television had netflix and youtube which was a bonus, pool was secluded

the rooftop pool and bar is great.

nice pool with bar and lots of sun loungers available

room comfortable and a small kitchen is included

location, wifi, balcony, swimming pool, super nice staff, the views

friendly and helpful staff, beautiful view from the balcony, fast wifi for working, roof terrace was perfect

spacious and clean room, lovely balcony,nice pool area.

internet wifi

breakfast was nice your typical buffet but there was plenty of choice and plenty of places to sit

the breakfast was fantastic, free towels for the beach and the pool, wifi was very good, rooms cleaned

that not suitable for english irish families who wanted to have a few drinks and enjoy holiday no kids aloud to

great breakfast with lots of choice and nice sea views, staff were very helpful, rooms were spacious and

close to city center and bus station hotel staff put an extra bed for my kids for no charge, very nice of

tennis, mini golf and gym room are given, and are in full use all day practically

variety of outdoor games for kids ( badminton, table tennis

siam park in south and kids did quad biking

nice relaxed evening experience at the bar with some light entertainment and dancing

pay extra for gym

the rooms was nice and spacious and the breakfast was really good great variety of food

the breakfast was great

i enjoyed the gym activities in the morning such as pilates, aqua gym and yoga

i am not sure if the pool is suitable for kids, it was very cold

loved my room- top floor with balcony, view with pool and trees, quiet and private, 2 desks for working and

we traveled with two small kids and really enjoyed our 1 night stay at the hotel

- swimming pool was great , we barely used the swimming by the bar since it was always busy but the upper

so pleasant, helpful and involved in the wonderful stay for me and my children, from the pool bar staff, to the

the pool bar staff were excellent as were the reception staff, who always went out of their way to help you

spent 3 nights here for bed and breakfast

is a few extra charges and deposits for things like using the room safe, towels for the pool

customer service at reception, breakfast was great value for money, very good location and vibe

but fix it only on another day - bad cocktails in bar - very loud

wifi was working only partially

gym for a hotel, more like a fitness centre

gym had poor equipped - many type of machines but some of them didn't work well

the pool area was lovely with 2 x pools, one for kids and one for adults

delicious breakfast, friendly customer service, desk staff

there was a great choice for breakfast. the pool area was excellent and very relaxing.

lacked in facilities, no tea or coffee facilities or mini bar fridge ( friends stayed and had did have them in

breakfast - good choice buffet style

so small and not enough umbrellas for all guests, also all drinks in dinner not included, laundry prices

bed was lumpy and needs replacing bar did not stock port!

sauna not working and a spa area would have enhanced the hotel

the limited area in which you could use wifi

breakfast-very good lots of chose quiet place which i really enjoyed with my partner,nice pool area,very near

if i could change something it would be the pool temps and some games and entertainment for the kids

great location, excellent staff, very good breakfast!

nice pool area with service as well

when the construction workers away, the kids playing all day, horns, screaming, everything you can imagine

pool was very shaded

it was suggested that we order room service and pay 6 's extra

breakfast buffet and restaurant with a view at the sea

location is very good, just opposite of lago martianes, one of most beautiful swimming pool in the world

food choices for breakfast and dinner, excellent food, cleanliness is at high level, location is excellent

kids animation was extraordinary nice

location, very stylish lobby, friendly staff, lovely features such as a waterfall, nice little kids facilities

not a lot of choises for kids

the only complaint is about the gym, you have to pay if you want to use it.

no free wifi. poor parking plot.

poor quality of cereal choice at breakfast (only 2, neither of which were tasty)

additionally, the kitchenette was completely lacking basic utensils

breakfast was good

of you have kids and would like a bit of entertainment this place isn't for you

the pool could have been heated more spoiled the stay

no room service, no tea pot or coffe machine in rooms

lobby bar wasn t to a resort s standard; friendly staff, however, the level of service wasn t as

water pool with warm water and nice chill area at your disposal

small pool and sad pool bar

wifi was very good

evening buffet meal is okay but could be better and poolside bar not open

far out of main town up hill . poor wifi

pool was great and the staff food wasnt that good as expected just plain and simple just the same

limit on free wifi, the seafront windows didn't close tightly, so the cold february wind blew in

price amaizing good for this property !, breakfast excellent, swimming pool, reception friendly

fashioned gym needs modernising oriental curry disappointing and vaste helping with no

the wifi has ups and downs

poor service, food was dire, room service ceased at 11pm

beautiful garden, many facilities (pools, saunas, gym, restaurants, tenis, golf etc) and very

service at the bar is extremely friendly and drinks are mixed to perfection, but could be faster

lovely staff welcoming with a drink ud83dude04 comfortable bed, cool pool club upstairs, nice gym

wifi/internet was horrible there, a lot of the time it wasn't working even for normal website

both the pool & roof top club area were amazing to relax in & get a tan

noise early in the morning before 7am, furniture dragging, have to pay for indoor pool use

beds and tables and chairs to eat out side complex has very good facilities swimming pools mini golf etc good

breakfast and dinners had so much to offer

spa facilities not great and small and very dated

arrived early

the tv was a waste of time, everything foreign, mini bar could be improved.

complimentary drinks in to fridge and little bags of candy left for the kids were nice touches

some staffs were not friendly at the pool side restaurants and the bar counter.

wifi in the rooms was not free, but free wifi was available in the lobby.

hotel was great for little kids - lots of space to expore and run around, friendly staff, great breakfast and

staff were friendly and helpful, breakfast was plentiful, will be returning on our next trip

good looking swimming pool area with a nice bar

it was not a problem for me or kids, but my wife needed earplugs to sleep and sometimes i'll admit it felt very

bathing facilities are old fashion and the room service (cleaning and arrangement) can definitely be improved

most of the staff are very nice people, kids animation guy - superman

we was able to enjoy the time in the gym when our son was in beat hands

excellent pool, facilities and really helpful staff

location in the city with free parking in the street, close of everything and quiet at the same time

amazing breakfast (meaning the quality) with proper local artisan food

the parking is free.

breakfast was very good and also we liked dinner (we are vegans and we could find good quality

basic kitchen, only 3 glasses in a 4 bed-room

parking spaces are limited, when i usually arrived back to the hotel all of them were taken, but

i had quiet nights of sleep, a beautiful view, good swimming pool time, all the staff was super friendly

the room was big with a small kitchen (refrigerator), tabel and even a nice couch

would be nice to have a kettle in the kitchen.

parking on the first night due to a football match, but after that it was easy, loads of spaces

the staff was very pleasant, garden-like pool area pretty and breakfast was better quality than elsewhere we

the gym is well-equipped and clean

swimming pool with cover - even late night when outside was cool was nice and warm around pool

the bar was non existent & there was no option to sit & have a coffee during the day

parking, rural setting

pool is heated and we got a great breakfast with freshly made omelet

the place where the breakfast has place, is open 24/7 and is provided with microwave, you cannot order food

but it’s possible, just be careful :) equipment in the kitchen was ok (there was coffe machine for capsules

there is an equipped kitchen if you want to use it

big, convenient parking

he provided very basic info re breakfast, wifi, the room and keys and the restaurant being closed for dinner

location, super kitchen, nice and friendly hosts

some facilities for kids

the path between the parking area and the hotel is cobblestone, which makes handling of luggage difficult, in

the room with a private terrace and a small pool provided us with the peace, quiet and privacy we were looking

plenty of parking

rooms comfortable and kitchen well equipped

beautiful canarian house split into several apartments, with lots of outside space for kids to explore or to

kitchen well equipped

pool was cold but still great for a dip on a hot day

breakfast was fantastic - loved the fresh banana smoothie & all the fresh items provided

the parking is not a problem, as you can come with the car right to the hotel to leave the luggage and

wifi not available in the room.

breakfast was great as well

- little bit noisy from kitchen and other rooms - wifi was not very stable

excellent breakfast

parking outside to load luggage was difficult, but that is a function of the street, not the hotel

parking on the very steep hill that the hotel is on

breakfast was excellent

parking could be a bit tricky

the big swimming pool across the road, quiet location.

we could not have time to spend in swimming pool or for breakfast, we had to leave early morning

neighbourhood with use of a very good community pool just opposite the accommodation

there is no pool available, but it’s not actually in the list of amenities included

am giving 3 stars only for the big swimming pool you'll get access to just across the road and for the host

excellent restaurant , easy parking

charming peaceful hotel in the countryside with a heated swimming pool and a very good restaurant

nice heated pool

wifi is available only in the common room area

excellent quality breakfast with daily variations

so they advertice with spa, but the spa was not possible to use brcause of the cold

it was a nice place in terms of rooms, pool and restaurant.

unprepared to serve in such a high quality hotel (except from the lady serving drinks during breakfast) and the

we were unable to use the sitting area around the bar

she told us we could drink everything however, we did not find any bar, kitchen or area where to grab

kitchen is equipped pretty well, apartment is designed neatly and traditionally, although a little

parking was easy, the apartment was very clean, and the welcome cake delicious

in the kitchen, there is no hot running water, which has to be carried from the nearby bathroom

everything you need in the kitchen

place to stay host desita so warm and welcoming, great location and parking very close, beds comfortable and a

the wifi was awful, almost always disabled

free wifi and netflix (although i didn't use

good wifi

awesome digital tv & excellent high speed internet (finally - somebody has wifi done

room was comfortable: crisp white bed linen, good wifi, good aircon, good shower

overall, it's great property especially good space for kids to run around

the wifi could be better. evening dinner in the restaurant could be better

being with 3 small kids we had at least one

overall, it's great property especially good space for kids to run around

being with 3 small kids we had at least one

room, good wifi, nice shared kitchen, friendly, super clean, great location in historic centre

super friendly staff. co-working room with good wifi. shared clean kitchen. the garden area.

on arrival, the wifi didn't work and was fixed the next day

wifi was not good for video-calls and there is no kitchen or access to prepare food your self for

we couldn t catch the wifi in our shared room but didn t really need it !

good wifi

fantastic bonus to have a rooftop gym with jacuzzi and sauna!! bliss!!

it was all perfect even the bar staff

no pool.

it was a busy weekend the upstarts gym had no towels and was not checked in the 2 hrs we were three chilling so

the lift, the spa, size of room, quiet, location ... and breakfast was amazing

it was like the hotel was 'abandoned' and some of the services like spa, gym, horse back riding were no longer

is the perfect place to sleep the night before because it is 3 minutes from the bus station good breakfast

breakfast was ok, and half decent home style gym

no bar or cafeteria only lounge and restaurant

the coffee was not good and bread a bit sad for breakfast. mostly white bread available.

breakfast was good and varied.

tasty breakfast

decorated spacious room, good breakfast options, plenty of private parking, tea making facilities in the room

the hotel is really well set up, and breakfast is very good

perfect location for exploring teide. breakfast is superb

the kitchen there is a really low door so we hit our heads several times on that wooden door frame

house is really great, the rooms, the garden and the kitchen are made so stylish and nice

shared kitchen is very well equipped with oven, microwave, coffee machine, toaster and even a blender

comfortable bed, spacious room big, fully equipped kitchen, laundry, central location

kitchen is in common, the same with little saloon with board games and books and washing room

in the suite was extremely well priced the staff are lovely and the room service was very fast indeed had a

location trim size and layout, balcony overlooking the pool

pleasant bar and reasonably priced room service

spacious room with nice view to the pool and close mountain, location excellent, everything accessible by foot

room overlooked the playground of an adjoining school, so we were awoken by the sound of the kids playing at 8

y by day) car parking very close by, well equipped apartment, comfortable, well stocked kitchen

apartment has equipped kitchen, that is nice

the kitchen has all needed equipments and induction stove top that is pure luxury

we also liked the infinity glass bottom pool along with the rooftop bar, the location was very good being quite

location is central, the rooms are clean, the swimming pool on the roof top is a little bit unusual

price for laundry services was very high compared to alternatives outside, but because of carnival i had to

restaurant wasn t open in the evening, and pool opening times not ideal.

amazing hotel stunning clean and modern . the pool was amazing . staff were very friendly

the walls are very thin - the highest windows need a fence, it's a safety hazard - perhaps the wifi password

wifi in the room was excellent

need to download an app which serves as a key and which is challenging if you don t have wifi around

not private (staff came in before check-out when we were still in bed), wifi didn t work, lots of hair in

another issue was that on the rooftop terrace, there was no or only a very week wifi signal

bar area round the corner has comfy seats and a nice view over the park

very friendly employees! very central! very fast internet via wifi. nice balcony.

wifi set up a bit strange, make sure you book their paid parking well in advance

internet wifi was really bad.

wifi is bad, slow and frequently disconnects

the furniture is really old, wifi is slow

room service

no wifi except on the roof top

room service denied finding it, that means either they didn't clean the room properly (it was left

wifi is very fast and stable

great wifi, big room, really nice bathroom, looovely bed and big tv. everything was great

very nice bar upstairs with fabulous roof terrace overlooking the harbour

they are working on the gym and terrace so in the future it will be surely a place to return to

a great urban escape when visiting santa cruz:) and pet friendly

great place with an amazing bar downstairs

the free wifi did not work in the room.

location, fast wifi

wifi barely worked inside the room

wifi not bad as well

was no wifi in my room as the signal simply didn't reach the 4th floor

was really nice, very well isolated (no noises to disturb you) with a comfortable bed; you have a kitchen nicely

there are a/cs in both the bedroom and the living/kitchen area

the safe is better up in the bedroom than in the kitchen (we discovered it on our last day)

we did not plan on cooking or anything, but ended up using the kitchen to make some snacks

the room was quite spacious and the kitchenette supplied the basics

not a spa hotel and no swimming pool but great for shopping and siteseeing

roof top bar is a must visit

the terrace bar is very nice with great views of the city and good prices, but be aware you have to make a

the free wifi could be better.

not a spa hotel and no swimming pool but great for shopping and siteseeing