there is a big parking space nearby

parking was easy, the apartment was very clean, and the welcome cake delicious

kitchen is equipped pretty well, apartment is designed neatly and traditionally, although a little

in the kitchen, there is no hot running water, which has to be carried from the nearby bathroom

very near the town center, with a large free public parking on the next street

room, good wifi, nice shared kitchen, friendly, super clean, great location in historic centre

super friendly staff. co-working room with good wifi. shared clean kitchen. the garden area.

on arrival, the wifi didn't work and was fixed the next day

being with 3 small kids we had at least one

overall, it's great property especially good space for kids to run around

being with 3 small kids we had at least one

overall, it's great property especially good space for kids to run around

great free wifi , great value for

the wifi was awful, almost always disabled

room was comfortable: crisp white bed linen, good wifi, good aircon, good shower

good wifi

free wifi and netflix (although i didn't use

awesome digital tv & excellent high speed internet (finally - somebody has wifi done

are poor and cost extra even though you already pay high ( sauna ) , breakfast is very poor as well you get

is apart from hotel, so breakfast is poor, you have some options and that is it, most of them quite

the hotel has a beautifully designed pool with a real infinity pool

the pool and jacuzzi were such a fantastic bonus, adding to the overall relaxation

she told us we could drink everything however, we did not find any bar, kitchen or area where to grab

wifi was not good for video-calls and there is no kitchen or access to prepare food your self for

we couldn t catch the wifi in our shared room but didn t really need it !

good wifi

didn't know that there is a restriction of 2 devices per wifi code and we're wondering if this was necessary

the room was very spacious and comfortable. the location is exelent and the pool area nice.

is: ask for rooms on the opposite side from the school, otherwise you will wake up at 8h with kids screaming

id a small surcharge for this) attractive pool area and garden, useful tv channels and good wifi

the hotel offers room service but the service was poor, it took 3 phone calls to order and the food, when it

the kitchen has all needed equipments and induction stove top that is pure luxury

y by day) car parking very close by, well equipped apartment, comfortable, well stocked kitchen

apartment has equipped kitchen, that is nice

room spacious and silent, equipped with all you need

fantastic bonus to have a rooftop gym with jacuzzi and sauna!! bliss!!

same price for kids so would have been 64 euro for breakfast

clean and nice . worth of money. good breakfast) parking is available for 12 p/d

they also have room service but we didn't use this on our visit the terrace has a gym and two jacuzzis as well

rooftop bar service was unfortunately not good

the swimming pool works just 5 hours a day, from 12 to 5pm

pool times in the roof opend 11 closed 6

price for laundry services was very high compared to alternatives outside, but because of carnival i had to

we also liked the infinity glass bottom pool along with the rooftop bar, the location was very good being quite

central location, free wifi.

the receptionist should tell guests on checking in that there is a bar / coffe/ tea service on ist 1st floor

wifi is bad, slow and frequently disconnects

bar area round the corner has comfy seats and a nice view over the park

this hotel, very central location, clean rooms, great wifi, great breakfast, friendly staff

wifi works well in the room you have to ask for the password for the reception's wifi

the safe is better up in the bedroom than in the kitchen (we discovered it on our last day)

i loved: room was spotless clean bed was super comfortable sheets and towels fresh and clean kitchen useful and

was really nice, very well isolated (no noises to disturb you) with a comfortable bed; you have a kitchen nicely

the staff is very friendly and room offers besides a small kitchen also a tv with netflix

the furniture is really old, wifi is slow

wifi is connected without password

no wifi except on the roof top

central locotion, fast check in, fast wifi, will stay again.

wifi was very poor

no air-conditioning, no wifi

location, fast wifi

wifi barely worked inside the room

rked from the room)

the wifi only worked if i sat right next to the door using a chair that was not quite comfortable

not private (staff came in before check-out when we were still in bed), wifi didn t work, lots of hair in

wifi in the room was excellent

need to download an app which serves as a key and which is challenging if you don t have wifi around

another issue was that on the rooftop terrace, there was no or only a very week wifi signal

the walls are very thin - the highest windows need a fence, it's a safety hazard - perhaps the wifi password

good wifi comfortable bed and pillows modern room and shower, fully equipped exceptional staff

room service, tv didn t work, humming noise in the room, taxi organised by hotel to airport was

great place with an amazing bar downstairs

the listing said there is a roof bar and a gym but it s not the hotels property but run by an other company

the property don t have pool and the spa was closed gym very little

is not run by the hotel but mojito at the bar was not good

roof top bar is a must visit

free wifi was limited to a certain speed which is quite surprising nowadays but it was usable even for

is missing a gym and pool, which would be expected from an nh in the downtown

room service breakfast was served without cutlery

were many photos of pool in the description of the place and room, but on the arrival we heard the pool is not

didn˙t know in advance that we won`t be able to use the pool, leaking in the bathroom, we expected more variety

neighbourhood with use of a very good community pool just opposite the accommodation

the big swimming pool across the road, quiet location.

am giving 3 stars only for the big swimming pool you'll get access to just across the road and for the host

were struggling a bit with a parking space as hotel doesn't have their own parking and it was kids holiday as

wifi limited access in some rooms and down in the pool.

swimming pools schedule was 10-18 every day

unfortunately spa facilities were disappointing , not worth a discounted price ud83dude1e

the breakfast is various and really tasty

staff, great bars and pool/jacuzzi areas

noise early in the morning before 7am, furniture dragging, have to pay for indoor pool use

- i used the gym daily and while it doesn t have a massive array of equipment it has enough to get the job

wifi wasn't that good in the room but outside the room was good

the rooftop area was really nice and the food and cocktails at the bar were all very good and reasonably priced

great spa facilities for relaxing and quieter swimming pool by the spa

though there is no kids play area in the hotel, there is a nice kids park just across the street

breakfast was exceptional

the sea view room means that in a good weather you can see some sea somewhere behind the golf field, city houses

ensure you are having a good stay, real smiles, real concern, there was an issue with the inside pool while we

hotel is more suited to older people with no entertainment or pool activities for children / teenagers

the location, breakfast and staff were all brilliant. a lovely stay.

the wifi worked very well

location is very good, just opposite of lago martianes, one of most beautiful swimming pool in the world

wifi was terrible

there is a hotel parking foe 15 euro per day the room with view to the sea is amazing the breakfast is very

balcony and pool towel provided

food, not much options especially for kids limited selection

i didnt like the food of the bar in the pool

the wifi worked, and was quite fast

wifi was randomly connecting and disconnecting

breakfast and dinner were excellent

wifi was terrible

the pool bar staff were excellent as were the reception staff, who always went out of their way to help you

perfect like always new owners but still the best. the breakfast try the omlett

big, convenient parking

location in the city with free parking in the street, close of everything and quiet at the same time

amazing breakfast (meaning the quality) with proper local artisan food

the pool was chilled and had plenty of sun beds

pool needs a little bit of talc as it is looking a little neglected and they need to be firmer with

to get swimming pool towels from the main hotel reception rather than poolside was a nuisance

breakfast was exellant..very nice canarian food,

nice bar area

small negative was the wifi only available in the hotel lounge

nice heated pool

the restuarant was superb. plenty of parking. the rooms were huge. very quiet and relaxing.

small issue with wifi.

there is also a pool but we couldn t enjoy cause it was

spacious and clean room, lovely balcony,nice pool area.

location, super kitchen, nice and friendly hosts

we noticed a strong smell of cooking food in the room (the kitchen was on the floor below).

restaurant, nice spacious room, good wifi

car parking was adequate for the number of rooms although this didn't concern me personally

room (aguacate) was over the kitchen and dining room and probably the noisiest one, but we don't sleep late so

service in restaurant and bar excellent

a lovely place with great staff, great breakfast

the swimming pool is really small, can't even spread your arms properly cause you're already at the other side

inclusive finishes at 11pm which is fine, but the bar is meant to stay open after 12

also breakfast needs some extras like milk, ham, more fruits

put a free spong in the kitchen for cleaning and easier access to wifi

great views, clean rooms, regular laundry cleaning

hotel offers excellent amenities, including a swimming pool, a well-equipped kitchen, a rooftop bar with a great

the rooftop pool and bar is great.

friendly and helpful staff, beautiful view from the balcony, fast wifi for working, roof terrace was perfect

the pool is beautiful, there is a great hanging spot and a roof

complex, nicely maintained, very pretty garden and pool area

clean and comfortable room for one person. nice pool available, very friendly and helpful staff

the hotel has facilities and even a pool, though we didn’t have time to use them

there is a swimming pool and you can use it for free

breakfast with a very wide variety of choices and a terasse looking to the ocean and the teide, pool so great,

breakfast had lots of options with amazing views

good wifi connection

breakfast was also very good

inside rooms done have balcony so is not much to do if you with kids

no pool towels for hire

room had a small kitchen

a bit inconvenient wifi is very slow

wifi was not working for all 3 days i was there

great kitchen, fast wifi, amazing views from the roof. very clean, large bathroom, good price.

close to city center and bus station hotel staff put an extra bed for my kids for no charge, very nice of

pool is clean and large

was a lovely hotel very well kept grass and garden expect for the pond the pool area was nice and bar was cheap

bar at night with some live music are very nice

the place was really comfy, apartment was tidy and nice and we've spent some time by the pool, reading books

the rooms was nice and spacious and the breakfast was really good great variety of food

the breakfast is great, it is a place for relax

and activities for kids closed at 8 that was little disappointing and check out too was at 12 which is too

is allowed at the pool area which is very disturbing

his show would have been great for kids, but unfortunately he didn't cover the event at 8 pm but 9

siam park in south and kids did quad biking

for our weekend stay we read many of the previous reviews and noted negative about waiting and bar staff

staff is super friendly and very welcoming especially isachis who always looks after kids during mini disco

the hotel is doing activities for kids every night and shows for adults every night as well

nothing during the day, kids disco in the evening followed by short singing or dancing performances

wifi signal could improve, and the parking lot was always full, if you arrive after 6 pm, you may

flawless wifi, excellent gym

had a big room with huge bed and two balconies with nice view to the pool

the hotel had all the facilities we needed including a decent pool

little bit more hot food at breakfast

nice breakfast included, very polite and helpful staff

i love the pool and the staff, always willing to help out.

the wifi you had to keep reconnecting too daily

happening right on the front busting the view , the futebol camp just in front of the view having kids playing

wifi was mainly ok but connection was not always possible.

wifi everywhere

was very good, hotel and swimming pool as well

nice little pool and places to sunbathe

shoulde be wifi in whole hotel for everybody !

unfortunately wi-fi only in 'wifi zone' where also was very low

wifi useless

pool bar

very good breakfast, good gym, cleanservice every day

quality of food lack of entertainment opening hours of bar lack of heating in room

breakfast - good choice buffet style

food for breakfast and dinner had very good options

the reception staff are very helpful the kids club staff seemed very sweet and not rude or aggressive

was perfect everything usually when you go on holidays it’s full of kids but it wasn’t and the few kids that

the pool was great and the room was absolutely perfect for a summer holiday

the pool area is very nice too, the days we went it wasn t busy at all so the sun chairs were always

we also really loved the gym, we only went twice but we appreciated being able to use the gym and as we were

the swimming pool is big enough and has a nice view, it is heated

furthermore, a lot of the advertised services were not available (a la carte restaurant and laundry service

the breakfast was great, a lot of variety and a cook was making different types of eggs in real time,

wifi was very good

the room was amazing. the pool and free breakfast were great too. had the best week of my life.

we love kids club

bathing facilities are old fashion and the room service (cleaning and arrangement) can definitely be improved

it might be possible to add some fish and seefood in the buffet, but my kids love it and i found a good variety

we spent a week with my family ( 3 kids), we enjoyed the stay so much

resort has nice facility on it's territory including big tennis, golf and other sports

parking at the end of july was quite ok

great location. roomy and great views. breakfast was great. garden and pool were lovely

wifi is poor in the room. works mainly on the balcony or pool.

large rooms with lots of kitchen equipment

there is a good pool, that is fun for kids

not many parking spaces and no heating in the winter.

staff and best breakfast ever

if you are with kids,loro parque is 10 minutes driving

in general very quiet place, breakfast was really tasty and fresh

the wifi signal was low in our apartment but great in the lobby.

pool is heated and we got a great breakfast with freshly made omelet

plenty of parking

- wifi is only in the lobby, mobile signal only outside

not so many restaurants around the hotel the wifi don't cover the whole

especially if you want to taste different kitchen

but it’s possible, just be careful :) equipment in the kitchen was ok (there was coffe machine for capsules

there is an equipped kitchen if you want to use it

bar always closes at 9

staff are amazing , the building is so well maintained and a really calm atmosphere great wifi if you need to

lovely room overlooking the sea, great breakfast so much choice

could not get the wifi to connect on our phones

also that the bar stayed opened later than 9pm & why was the swimming pool taken away

location and views. car parking.

stuff was helpfull, they have private parking

few minutes drive away from the south airport, in between small fish villages and offers free parking (therefore

free parking is provided and good-quality wifi is in the room

it would be nice to find some more vegan food at the breakfast buffet next time