the swimming pool area was also very nice, with a view, and even though the hotel was probably fully booked,

bar with delicious cocktails

wifi.

very poor wifi

breakfast was great. location was nice and romantic

choice of pools so we had the option of a quiet pool

for all ages majority as part of all inclusive package (eg assault course, tennis, mini golf

activities ended too early, even gym also closed 18

cleanliness and facilities for kids

a lot of activities for kids

comfortable bed, spacious room big, fully equipped kitchen, laundry, central location

with a lovely shower (even though it was stated as a shared bathroom), very well equipped kitchen, perfect

shared kitchen is very well equipped with oven, microwave, coffee machine, toaster and even a blender

house is really great, the rooms, the garden and the kitchen are made so stylish and nice

very well equipped kitchen, you can find everything to the smallest detail

staff, helped us every time when it was needed - 1 heated pool and 2 big pools - nice snack bar and pool bar -

sofa beds are a bit bumpy and so if you have kids in your group

need a less sterile bar area for pre evening meal drinks, it’s there…just needs to feel less school dinner

well designed - kind and super friendly staff, helped us every time when it was needed - 1 heated pool and 2

the only thing i would mention is to make the kids club more friendly/appealing so children would want to stay

the breakfast is excellent.

tasty breakfast

breakfast was good and varied.

the breakfast wasn t fresh, all cooked meals felt precooked

breakfast was delicious and varied enough each day

no bar and nowhere comfortable to sit that was warm enough

excellent breakfast with fresh ingredients and home made food

no bar or cafeteria only lounge and restaurant

there doesn't seem to be a bar or cafeteria (even though this is advertised to the street), which also confused

no bar as such and unable to get dinner reservation breakfast good but a little

all of them were very kind, helpful… especially kids club staff

joyful staff, different restaurants, tasty breakfast buffet, possibility to rent a car, spacious gym and large

staff at the kids club is fantastic and really take care of the kids

room service options were limited given how many restaurants there are at the resort.

mini bar service in the room was confusing, it was not been informed that it's not free as in-room tea

big bonus points for drinking water tap in the kitchen, spacious breakfast counter, a large selection of beach

a number of pools to use, excellent spa and gym

items in your room like mini fridge and shampoo not restocked so you keep having to call room service

gym and spa are great and the food can't be faulted

pool side menu not as nice as some of the other restaurants.

the kids club is also excellent

a larger frying pan in the kitchen would make things easier

pool was cold but still great for a dip on a hot day

the swimming pool was great

everything even whispers so not do cool with small kids od you want some quiet time for sleep no wifi insider

rooms comfortable and kitchen well equipped

traditional canarian hotel with antiques,hidden rooms and polished floors we arrived by bus early ,check in is

beautiful building, great location, amazing breakfast and lovely staff

would be useful to receive information in advance regarding parking

private parking not far from the hotel.

was unique, it was full of interesting art and antiques but with modern facilities like good wifi and comfortable

breakfast was great as well

we still can t believe we paid so little when you consider the extensive breakfast and the parking in the

free parking in the parking house nearby

the hotel accommodated my dietary needs with gluten-free bread at breakfast

located center of the city, walking distance to many good restaurants and parking -which provided for free

in the gym are missings

the entertainment, the food and drinks, the pools and pool area

bar staff

how spacious it was & that there was more then one pool to chose from if one was very busy

only one device can logon to the wifi

pool scene the vibe

all the kids running around

kids club was stunning, my kid (5 years old) didn’t want to leave it

amazing pools to choose from

at breakfast was always delicious

kids pool was off to often, staff explained it with a wind

wifi was good for work, stunning surroundings to walk about

the general information was that the use of the spa facilities was included in the prestige rooms but this is

the staff was amazingly helpful,food was great, infinity pool even more amazing

the wifi was absolutely terrible and the fitness centre was a joke

are 2 pools (and an infinity pool only for members), 3 restaurants, a bar, a solarium area and a gym with

in buffet was good selection but always stone cold, pool bar snacks very limited and basic and sporadic what

aqua gym is fun in the pool every day

the wifi simply didn't work. at all.

were so friendly and helpful, loved the help yourself during the day at the pool bar for food/ drinks

and that you can swim in a river from your pool, perfect

the hotel facilities are fantastic: 2 main pools, a jacuzzi, the spa was great (with the lovely marina) the

room service was very nice and had really good food with good selections

gym was far too small

the food, be it breakfast, lunch, dinner or room service was first class

it was good all round the bar was excellent staff amazing

spacious room very clean room good diversity of food at restaurant very nice swimming pools kids swimming pool

also plenty for kids, plan to return with them at a later date

must realize that all inclusive can lead to poor service to those not in receipt of all inclusive(pool bar

kids club staff was a1 - special thanks to them

the adult only pool bar was delightful to sit in and enjoy the

friendly, helpful staff, very good restaurant, clean, nice environment, well maintaned garden and pool areas

the multiple pool area with the fantastic infinity pool looking out to the sea is truly breathtaking and a

spa closed people booking sunbeds from 7am so limited availability when you tried to get a bed

breakfast was wonderful

views and a great pool - overall appearance and upkeep of hotel very good - pool area and pool bar very nice -

love having a private pool. staff are lovely and it s very spacious and clean.

kids found big cockroaches in our apartment,twice

helpful friendly staff, great facilities spa gym

we were 4 adults + 2 kids and stayed in a 3 bedroom suite with our own swimming pool

breakfast was great. staff were great. loved the pool and gym. great burger by the pool...

pool beds were surprisingly comfy, and spa treatments were

it s not for children,the kids zone is very dark,basement.too many steps.

deep pool for kids but lots of activities

parking is difficult to find in the area, so we left our car in the resort's parking lot most of

evenings were lovely ,great food and service and the bar situation and service were second to non

liked every thing, friendly stuff, nice music in a bar, very good breakfast, very nice garden area, see view in

it was perfect in every way - adults only hotel that we ll definitely be going back to

you can leave the rented car in the parking of the hotel for free

the tv and mini bar section furniture is beautiful

they had upgraded the gym since we last stayed here, which was also accommodating, pool and sports facilities

perfect location,beach , fresh water kids pool, nice breakfast.

gym should be available for 14 years and up not 16

floor tiles literally falling to pieces and maybe that was offered to us because we came with a pet

food in decent we had room service a few times and tried 2 of the hotels restaurants

excellent buffet breakfast and dinner

staff are amazing, rooms lovely and very comfortable, great breakfast buffet - i counted 8 different types of

pools for swimming, relaxing, and some are heated, jacuzzi and also a small round pool for small kids (1-3y

good wifi connectivity

kids club wasn't good

the hotel offers lots of activities for families (mini golf, mini water park, surfing, tennis, football, table

i had problems with wifi bad connection

very spacious suite and an excellent, adult only breakfast. good car parking.

were great - many pools, spa, mini golf, lots of places around to eat and shop, very clean and spacious rooms

wifi on my room wasn t the best sometimes but the hotel is extremely big so it s expected

the view was amazing and so was the pool and the hot tub

breakfast was lovely

night; when staff clean adjoining rooms they let doors slam coming and going; breakfast area for adults only is

shares most facilities (spa gym evening restaurants) with a massive child friendly iberostar anthelia

is fabulous and the pool a la carte food and drinks outstanding s309 is the best room i have stayed in and over

but it’s possible, just be careful :) equipment in the kitchen was ok (there was coffe machine for capsules

there is an equipped kitchen if you want to use it

spacios pool area and good wifi

the roof top bar and pool was a bonus attraction too

although basic it did have most things needed (kettle, toaster, iron, all kitchen utensils, soap, shower gel)

good room size and amenities (silver apartment) kids pool and normal pool were good size with lifeguard and

2 ensuite bedrooms so we had 2 showers, fab rooftop, balconys, lovely pools, gym

fire alarm went off in the night with no explanations, and the wifi didn t work for 30% of the trip

plenty free parking right outside

beautiful and calm place, relaxing spa area, very friendly staff

lovely spa with refreshing swimming pool, jacuzzi, two saunas, steam room, cold plunge pool and ice

location was impressive. plenty of parking.

hotel was in a great location and the fact that it was adults only was a massive bonus and worth the money on

i used the spa and that was lovely i had a massage and it s been one of the best i ve had

there are a few iberostar hotels in town - this one is for adults only

the star prestige bar was constantly stocked and snacks provided

breakfast was amazing and huge choice

it was disappointing that the pool was closed during our three night stay.

kettle, no water ( as advertised ) would be nice if the bar was open beyond 7pm, to give the chance to interact

reception was barely ever open the entire time, so we couldn't use the onsite bar or chat with other guests

there was reserved parking available right out front

free, private parking

i planned to leave early in the morning, before breakfast time, and he arranged few things so i could start my

good continental breakfast was served every morning

location, very clean facilities, breakfast included, very welcoming and warmhearted host

there's a nice living room with a fireplace, plenty of board games and a guitar, open for everyone to use

nice canarian house, renovated, tranquil, great breakfast

wifi signal did not reach to our room (but did work in other rooms).

only could we wifi access in the common area wich i find quite

she allowed an early check in for my father's room

free street parking nearby

my mom and my three kids, aged 11, 13 and 15, had a wonderful stay at rural vilaflor

friendly personnel, spacious hotel, perfect location close to the coast and boat activities, nice pool

would definitely recommend to couples and families as the kids club looked amazing, we didn't have any kids

would only suggest that they change the fitness activities hours, i would do them before breakfast (around 9

hotel is beautiful, more for adults than family with kids, perfect for couples and single travellers

gym super poor, no machine nor weights :( there is no parking a bit uncomfortable but there is a

we liked the gym

gym could be better but i really can t think of anyting i didn t like about this hotel except for

the main pool should be heated and they could do with some kitchen roll and tea towels in the apartments

location, complex is very nice with heated pool and kids pool

the accommodation was spotless, the pool area was never busy and the restaurant/pool bar had a great variety

the spa was fantastic

authentic mountain hotel with free parking facilities in front of the hotel

very convenient being a short drive to both the airport and the teide national park, with free parking on the

there was a seating area at the reception, but not really a bar where you could have some drinks during the

enjoyed the relaxing spa facilities

the spa was not available during our stay, which was a bit disappointing

the wifi doesn t work properly and i was unable to get mobile signal at that exact spot too, no

nice rural location, with nice views and a pool

city life and the nearby national park for hiking, and it was a big plus that the hotel offered parking

great breakfast

we booked a club suite in order to accommodate 2 adults and 2 kids

of good size with a balcony and seperate bathroom, all of which were very well maintained by the room service

breakfast buffet so i had something different every day

the heated pool is really nice and great for toddlers and kids

also a special mention to luicana in the kids club for being so good with our son

wine list could include more canarian wines in the spa no chance to relax: too loud , bellow average quality

breakfast choices are excellent, could not have better quality, choice, standards or service.

the wifi was extremely poor and kept slipping off, so you had to constantly re-connect

breakfast was very nice lots of choice and food cooked fresh by chef in front of you

the gym is pretty well kitted for what one would expect

breakfast: lot of choices

very quiet for adults only

bar stools at the bar would also be a plus

honestly guys, it would make everybody happy if everyone could enjoy the time around the swimming pool while

gym and pool

have liked the option of kettle rental actually purchased one as couldn't justify 16 euro bar was a bit drab

also there are only few activities for little children, the kids pool is pretty basic

the bar/ swimming pool area is lovely with gated access to the beach front

loads of differant fresh breads for breakfast lunch was also good spag bol

the wifi did not work

it could have done with having more for kids- a pool with a slide maybe

it could have done with having more for kids- a pool with a slide maybe

hotel is not a very good fit for kids in the age of 1-3

breakfast was great and everyday there were new things and plenty of choices for everyone

outside area very spacious , very comfortable beds , food was good, staff great and bar prices very reasonable

we appreciated the early breakfast (7:30) at other hotels we stayed in, it was at 8:30

excellent value for money. great variety and quality buffet, specially breakfast.

clean, very good breakfast, nice pool area and pool bar

there is a hookah lounge, smoke cafe , supermarkets , japanese restaurant , water park and much more very close

matched exactly to the description - view to the golf-course

view from our window, pool area,breaktasts,late check out

gym was not good

there was a wide range of delicious food for breakfast and dinner

staff, deluxe lounge, food, everything. the spa was lovely too

amazing breakfast and dinner

wifi didn't reach to rooms, only pool and living room

to reach it not in an amazing condition, dinner too expensive for what you get and wifi not existant

plenty of parking

especially if you want to taste different kitchen

place with great view 20 minutes from puerto de la cruz warm indoor pool heater and warm blanket in the

breakfast was good with plenty of choice

breakfast was worth the money

a day for some minutes otherwise some sewage smell would come out, the trash bin underneath the kitchen sink is

the pool area is just serenity itself

is very quiet which is perfect if you need some rest and thanks to the fact that the hotel is adults only, you

big swimming pool family friendly great for the kids to play and have fun every one can bring pool toys in to

the mini golf facility was unusually beautifully landscaped with a stream along the lanes

gym was nice to have

mini golf, playground, and many games for kids

5) serene hotel, yet with plenty to do - a small kids arcade room, badminton, table tennis, mini golf, pool,

the room service came in while i slept but i assume thats not their fold.

when we called the reception for water they said there's no room service, that we were welcome to buy it

pool side bar but nothing said regarding bring your own drinks in

could do with a decent bar not as i'm an alcoholic but sometimes you don't want to go far

stated adults only hotel ,this was not the case as 13 year old were staying with parents

gym/spa didn't open until 10am and closed for lunch

this means there are not a lot of people at the pool, which is very relaxing

there s nothing like an indoor pool or extensive facilities

pool area is really nice

the breakfast buffet catered for your every need with waiter service bringing your eggs of choice and

room was big and well equipped kitchen

place staff were brilliant especially tom in the pool bar lovely friendly helpful guy food was amazing and so

very clean both in the room and around the swimming pool

friendly staff - spotless property with nice pool breakfast bar - highly recommend

the kids were not aloud anything in the pool no balls or floats which made it very boring for them

location and amazing pool oh and breakfast

location, parking facility

wifi hit and miss in bedroom

wifi not great (same in most hotels) food good (we have breakfast

isn't great for a 5 star hotel we ordered room service dinner one night n had to return it

the spa is lovely and again, the staff are great

there was plenty of families with kids but because of spacious facilities they never disturbed us

spacious quiet great breakfast helpful staff

smoking rules were

beautiful views fron the roof top bar

air conditioning in room and the swimming pool was closed as it was being updated to a new design and will be

it was excellent enjoyed the two weeks and wifi good

unstable wifi

pool bar man ruben , was dreadfully rude , told me to go home , was arrogant and a real shame as all

breakfast was buffet style and had everything you could imagine

location was perfect and if you like crazy golf then it s right outside the back of hotel

both the restaurant and the bar had a good variety of food and drinks, well prepared and well served

the coffee on the breakfast was poor, limited parking space.

good selection for breakfast

gym equipment old needs updating

this hotel has the best hotel gym i have ever seen (i work as a trainer in a gym so i have high

2 lovely swimming pools and a spa pool

breakfast and dinner were exceptional, the staff was really friendly and helpful

main bar and every night between 6pm to 8pm a pianist was dominating the place

noisy bar next to the hotel which was annoying but we appreciate that is nothing to do with the hotel