room, good wifi, nice shared kitchen, friendly, super clean, great location in historic centre

super friendly staff. co-working room with good wifi. shared clean kitchen. the garden area.

on arrival, the wifi didn't work and was fixed the next day

being with 3 small kids we had at least one

overall, it's great property especially good space for kids to run around

wifi disconnected when not in use had to put password in every time we used it

being with 3 small kids we had at least one

the wifi could be better. evening dinner in the restaurant could be better

room was comfortable: crisp white bed linen, good wifi, good aircon, good shower

the wifi was awful, almost always disabled

awesome digital tv & excellent high speed internet (finally - somebody has wifi done

free wifi and netflix (although i didn't use

good wifi

there is a big parking space nearby

not relaxing if you have small kids

very near the town center, with a large free public parking on the next street

parking was easy, the apartment was very clean, and the welcome cake delicious

the free public parking lot is very close

the kids scream and laughter woke us up by 8:00

room overlooked the playground of an adjoining school, so we were awoken by the sound of the kids playing at 8

room overlooked the playground of an adjoining school, so we were awoken by the sound of the kids playing at 8

we arrived and didnt have the change to order from room service as it opened 8 pm

small outdoor pool is not heated, no gym facilities.

y by day) car parking very close by, well equipped apartment, comfortable, well stocked kitchen

apartment has equipped kitchen, that is nice

the kitchen has all needed equipments and induction stove top that is pure luxury

two devices possible for wifi and once connected couldn t swap

tea/coffee making facilities in the room and not on room service list either

breakfast was very good and they gave a lot of time to have it

laundry item should have been charged at the 20 per cent discount rate appropriate to the grade of

it was good to have the spa area also available for kids but it would need some renovations

rooftop bar service was unfortunately not good

the pool bar was very expensive. the bar in restaurant was rarely open

great location, comfortable beds, very nice cocktail bar on the roof.

the restaurant wasn t open mon & tues when we stayed? only the roof top bar open until 10.00pm

location is central, the rooms are clean, the swimming pool on the roof top is a little bit unusual

this hotel, very central location, clean rooms, great wifi, great breakfast, friendly staff

very friendly employees! very central! very fast internet via wifi. nice balcony.

no laundry services.

central location, free wifi.

good free wifi

the room: very nice, clean and spacious wifi was very good. the breakfast in the room.

sheets and towels fresh and clean kitchen useful and modern with some free coffee, and water laundry on site is

was really nice, very well isolated (no noises to disturb you) with a comfortable bed; you have a kitchen nicely

wifi works well in the room you have to ask for the password for the reception's wifi

i loved: room was spotless clean bed was super comfortable sheets and towels fresh and clean kitchen useful and

hated the fact that i had to go on the 8th floor for wifi

wifi only seemed to work on the top 8th floor

no wifi except on the roof top

was some troubles with the internet/wifi

room service

wifi didn't work

the wifi only worked if i sat right next to the door using a chair that was not quite comfortable

location, fast wifi

the free wifi did not work in the room.

was no wifi in my room as the signal simply didn't reach the 4th floor

another issue was that on the rooftop terrace, there was no or only a very week wifi signal

good and clean room, , strong wifi signal.

the walls are very thin - the highest windows need a fence, it's a safety hazard - perhaps the wifi password

not private (staff came in before check-out when we were still in bed), wifi didn t work, lots of hair in

wifi in the room was excellent

great wifi, big room, really nice bathroom, looovely bed and big tv. everything was great

nice rooms with little kitchen.

at the hotel during the epiphany festivities and our room was on the 6th floor, so the rooftop bar was just on

the hotel offers a lot of services like restaurants, gym and a rooftop

great place with an amazing bar downstairs

5 star service roif top bar added bonus

the terrace bar is very nice with great views of the city and good prices, but be aware you have to make a

not a spa hotel and no swimming pool but great for shopping and siteseeing

roof top bar is a must visit

not a spa hotel and no swimming pool but great for shopping and siteseeing

wifi was not good for video-calls and there is no kitchen or access to prepare food your self for

we couldn t catch the wifi in our shared room but didn t really need it !

good wifi

did not use other facilities but they looked amazing like the pool and yoga and wellness rooms and spa

no pool - the pool and restaurant are under construction, the parking lot is also under construction

breakfast was delicious every morning, and the staff were extremely lovely

unprepared to serve in such a high quality hotel (except from the lady serving drinks during breakfast) and the

they have room services (burger, ceaser salad and sandwich which you can buy at a surcharge

were many photos of pool in the description of the place and room, but on the arrival we heard the pool is not

didn˙t know in advance that we won`t be able to use the pool, leaking in the bathroom, we expected more variety

neighbourhood with use of a very good community pool just opposite the accommodation

the big swimming pool across the road, quiet location.

am giving 3 stars only for the big swimming pool you'll get access to just across the road and for the host

the restuarant was superb. plenty of parking. the rooms were huge. very quiet and relaxing.

breakfast was delicious too and we loved the pool - you have distant sea views here as well

no wifi in the rooms but not a problem for us as we had 5g on our mobile phones.

beautiful garden, friendly staff fantastic breakfast lovely restaurant in lovely setting

the swimming pool was nice and there were loads of parking spaces in the parking lot

big, convenient parking

parking was free, ample and easy (after a slightly tricky arrival)

in the room a fridge and a coffee machine, no kitchen and kitchenware, except for coffee cups and a spoon,

room (aguacate) was over the kitchen and dining room and probably the noisiest one, but we don't sleep late so

some facilities for kids

car parking was adequate for the number of rooms although this didn't concern me personally

and dirty, rusty, very old building, quite cold pool (both) spa area occupied by a lot of kids (jacuzzi) should

the tv was a waste of time, everything foreign, mini bar could be improved.

year's eve my wife wanted to iron the rightly crumpled dress, the reception's answer we have the laundry service

spa and the gym should slightly improve, just because it looks a bit outdated

breakfast was exquisite, so was dinner - a wide variety of dishes to choose from

was perfect, wonderful location, amazing room view, the rooftop bar with the jacuzzi is excellent

door to the gym facilities got stuck and took forever to open

the spa is just the best - high quality equipment, bubble beds, jacuzzi, massaging jets, hammam, sauna

the rooftop area was really nice and the food and cocktails at the bar were all very good and reasonably priced

nothing at all the only downside is it's adults only so i can't come back with my daughter.

lovely outdoor pool with very comfortable sunbeds and endless supply of pool towels

service at the bar is extremely friendly and drinks are mixed to perfection, but could be faster

would have liked longer hours for the gym

we had a bottle of cava, cake and chocolates awaiting us and the bed was scattered with rose petals

was very mixed, some nice things - fish, sushi, pasta, kids food - but lots of stale things (bread, prawn crackers

location in the city with free parking in the street, close of everything and quiet at the same time

amazing breakfast (meaning the quality) with proper local artisan food

the wifi in my room did not work well. i stayed in the third floor.

location, friendly staff, clean room and fantastic food selection for breakfast and dinner

wifi not functioning in our room

very good location. tasteful dinners, average breakfast. wifi access. room size.

and floured swimming pool area, spacious and well equipped room (junior suite), staff very kind, rich buffet at

the prices of the drinks at the outside bar are far too expensive

also come for breakfast early, as it is not filling up for those who come

really enjoyed swimming in the excellent 25 metre pool everyday, one of the main reasons we chose this hotel

breakfast and dinner were very good with plenty of choice, and we especially loved the fitness room

shows for kids there was no variety in the evening at the bar toilets were not completely

we traveled with two small kids and really enjoyed our 1 night stay at the hotel

asked for an iron for half a hour but they refused to give me and told that they have ironing and laundry services

also the entertainment guy did a great job, my kids loved the kids disco in the evening

air conditioner did no work, the wifi in the room is no working so you can not connect your divises to the tv,

friendly and helpful staff, great pool, tasty food, big adapted room. thank you

great location, bar prices reasonable, good choice of breakfast plenty of loungers by the pool .

staff were very friendly and helpful, the location fantastic and ththe pool and garden area are wonderful

pool area was also good, and the location excellent, right on the sea front in the centre of the

the gym was great to work off those calories

need more bar staff

spacious and clean room, lovely balcony,nice pool area.

service in restaurant and bar excellent

a lovely place with great staff, great breakfast

the swimming pool is really small, can't even spread your arms properly cause you're already at the other side

inclusive finishes at 11pm which is fine, but the bar is meant to stay open after 12

also breakfast needs some extras like milk, ham, more fruits

put a free spong in the kitchen for cleaning and easier access to wifi

great views, clean rooms, regular laundry cleaning

hotel offers excellent amenities, including a swimming pool, a well-equipped kitchen, a rooftop bar with a great

the rooftop pool and bar is great.

friendly and helpful staff, beautiful view from the balcony, fast wifi for working, roof terrace was perfect

the pool is beautiful, there is a great hanging spot and a roof

complex, nicely maintained, very pretty garden and pool area

clean and comfortable room for one person. nice pool available, very friendly and helpful staff

the hotel has facilities and even a pool, though we didn’t have time to use them

there is a swimming pool and you can use it for free

breakfast with a very wide variety of choices and a terasse looking to the ocean and the teide, pool so great,

breakfast had lots of options with amazing views

good wifi connection

breakfast was also very good

inside rooms done have balcony so is not much to do if you with kids

no pool towels for hire

room had a small kitchen

a bit inconvenient wifi is very slow

wifi was not working for all 3 days i was there

great kitchen, fast wifi, amazing views from the roof. very clean, large bathroom, good price.

pool is clean and large

was a lovely hotel very well kept grass and garden expect for the pond the pool area was nice and bar was cheap

bar at night with some live music are very nice

the place was really comfy, apartment was tidy and nice and we've spent some time by the pool, reading books

the rooms was nice and spacious and the breakfast was really good great variety of food

close to city center and bus station hotel staff put an extra bed for my kids for no charge, very nice of

location, a lot of parking space ( in front and behind the hotel) , pools, food, etc

very friendly staff, exelent location, delicious breakfast with view to el teide ud83dude0d

good looking swimming pool area with a nice bar

bed was quite hard. you have free wifi only in some public areas.

kids liked the pool, breakfast was great, rooms very specious

excellent staff, great breakfast well organized

how beautiful the place was, how well it was maintained and the pool area is just perfect for kids

there is also a tennis court and golf on the territory - you will definitely not get bored

wifi worked well

siam park in south and kids did quad biking

flawless wifi, excellent gym

had a big room with huge bed and two balconies with nice view to the pool

the hotel had all the facilities we needed including a decent pool

little bit more hot food at breakfast

nice breakfast included, very polite and helpful staff

i love the pool and the staff, always willing to help out.

the wifi you had to keep reconnecting too daily

happening right on the front busting the view , the futebol camp just in front of the view having kids playing

wifi was mainly ok but connection was not always possible.

wifi everywhere

was very good, hotel and swimming pool as well

nice little pool and places to sunbathe

shoulde be wifi in whole hotel for everybody !

unfortunately wi-fi only in 'wifi zone' where also was very low

wifi useless

pool bar

very good breakfast, good gym, cleanservice every day

quality of food lack of entertainment opening hours of bar lack of heating in room

breakfast - good choice buffet style

food for breakfast and dinner had very good options

i particularly enjoyed the lovely pool area, and the breakfast offered a great variety of delicious options

the swimming pool is big enough and has a nice view, it is heated

the room was amazing. the pool and free breakfast were great too. had the best week of my life.

a deposit must be given for the towels at the swimming pool which is a little bit cumbersome

the breakfast was very diversed, with a lot of options

additional fee for gym

the indoor pool is not suitable for children. always used by aqua

breakfast is reach and with good variety

another hotel service is that there is a self service laundry wash & dry on the ground floor for 6

cleanless, good food, quiet at night, nice staff, big cozy room, comfortable bed, large clean pool

we love kids club

bathing facilities are old fashion and the room service (cleaning and arrangement) can definitely be improved

it might be possible to add some fish and seefood in the buffet, but my kids love it and i found a good variety

we spent a week with my family ( 3 kids), we enjoyed the stay so much

resort has nice facility on it's territory including big tennis, golf and other sports

parking at the end of july was quite ok

great location. roomy and great views. breakfast was great. garden and pool were lovely

wifi is poor in the room. works mainly on the balcony or pool.

large rooms with lots of kitchen equipment

there is a good pool, that is fun for kids

not many parking spaces and no heating in the winter.

staff and best breakfast ever

if you are with kids,loro parque is 10 minutes driving

in general very quiet place, breakfast was really tasty and fresh

the wifi signal was low in our apartment but great in the lobby.

pool is heated and we got a great breakfast with freshly made omelet

plenty of parking

- wifi is only in the lobby, mobile signal only outside

not so many restaurants around the hotel the wifi don't cover the whole

especially if you want to taste different kitchen

but it’s possible, just be careful :) equipment in the kitchen was ok (there was coffe machine for capsules

there is an equipped kitchen if you want to use it

bar always closes at 9

staff are amazing , the building is so well maintained and a really calm atmosphere great wifi if you need to

lovely room overlooking the sea, great breakfast so much choice

could not get the wifi to connect on our phones

also that the bar stayed opened later than 9pm & why was the swimming pool taken away

location and views. car parking.

stuff was helpfull, they have private parking

few minutes drive away from the south airport, in between small fish villages and offers free parking (therefore

free parking is provided and good-quality wifi is in the room

it would be nice to find some more vegan food at the breakfast buffet next time