being with 3 small kids we had at least one

overall, it's great property especially good space for kids to run around

awesome digital tv & excellent high speed internet (finally - somebody has wifi done (+)good wifi (+) free wifi and netflix (although i didn't use (+) room was comfortable: crisp white bed linen, good wifi, good aircon, good shower (-) the wifi was awful, almost always disabled

everything you need in the kitchen

in the kitchen, there is no hot running water, which has to be carried from the nearby bathroom

kitchen is equipped pretty well, apartment is designed neatly and traditionally, although a little

y by day) car parking very close by, well equipped apartment, comfortable, well stocked kitchen

apartment has equipped kitchen, that is nice

the kitchen has all needed equipments and induction stove top that is pure luxury

and an amazing pool…

the pool bar was very expensive. the bar in restaurant was rarely open

rooftop bar is a nice place to chill

location is central, the rooms are clean, the swimming pool on the roof top is a little bit unusual

the hotel’s restaurant is michelin star quality and the infinity pool and rooftop bar are top-notch

good wifi

very friendly employees! very central! very fast internet via wifi. nice balcony.

this hotel, very central location, clean rooms, great wifi, great breakfast, friendly staff

wifi set up a bit strange, make sure you book their paid parking well in advance

internet wifi was really bad.

wifi didn't work

wifi barely worked inside the room

no air-conditioning, no wifi

wifi not bad as well

the staff was very helpful regarding my queries on the wifi

the gym is laughably small and dark.

the hotel offers a lot of services like restaurants, gym and a rooftop

gym is a joke and difficult to access

great place with an amazing bar downstairs

at the hotel during the epiphany festivities and our room was on the 6th floor, so the rooftop bar was just on top of us

roof top bar is a must visit

5 star service roif top bar added bonus

is not run by the hotel but mojito at the bar was not good

location excellent,staff very helpful didn’t do breakfast, rooftop bar an added bonus

patrons from the rooftop bar was disruptive on a saturday night (3am)

amazing room, amazing pool, tasty breakfast

the property itself was perfect for relaxation, featuring a beautiful pool and a soothing jacuzzi that added a luxurious touch to our vacation

the hotel has a beautifully designed pool with a real infinity pool

location , nice vibes , beautiful rooms , stunning swimming pool , restaurabt is great to have a drink at sunset , very nice

and elaine prepared a delicious breakfast for us every morning, with great care for special wishes

the big swimming pool across the road, quiet location.

we could not have time to spend in swimming pool or for breakfast, we had to leave early morning

am giving 3 stars only for the big swimming pool you'll get access to just across the road and for the host being nice to us to refund us

there is no pool available, but it’s not actually in the list of amenities included

neighbourhood with use of a very good community pool just opposite the accommodation

breakfast was delicious too and we loved the pool - you have distant sea views here as well

was not very friendly, restaurant needs to be booked in advance or you will not get a table, pool was very

even has a heated pool

rather than complaining about anything, some more fruits or a bit more variety in fruits for breakfast would have been welcome; although the fruit salads were already nice enough, among the

especially breakfast and dinner exceeded our expectations

parking was free, ample and easy

the path between the parking area and the hotel is cobblestone, which makes handling of luggage difficult, in addition

he provided very basic info re breakfast, wifi, the room and keys and the restaurant being closed for dinner

ter a slightly tricky arrival)

car parking was adequate for the number of rooms although this didn't concern me personally

in the complex were outstanding, my room was cleaned every morning when i went for breakfast, plus the views are stunning, it is more of a couples holiday than anything

the sea view was a bonus and first class room service

spa pool should only be for spa guests only or at least adults only not have noisy kids running and jumping in

customer service provided by the staff at the hotel from reception, room service, etc

ocean view, heated pool, lots of food choices

though there is no kids play area in the hotel, there is a nice kids park just across the street

breakfasts are first class the spa is exceptional the gardens are spacious and beautiful the staff are particularly friendly and

i used the gym and spa and loved the services

room was very well appointed with plenty of wardrobe space and drawers - not always the case in hotels

cluding well equipped gym) with the tranquillity of the far east

receive the luggage and give me some indications to buy few clothes), the garden and the swimming pool, the sea view for

the spa area was closed due to covid even if it was advertised as open before booking

the restaurant is lots choice during breakfast and dinner

who likes massages, i can recommend the aroma spa nearby

loved the location and the fabulous, leisurely breakfast

we are vegan and we found very good options every morning for breakfast

food, both breakfast and dinner

asked for a knife and they told me that it was a surcharge)

every evening in the bar interesting performances of guest artists

there is a hotel parking foe 15 euro per day the room with view to the sea is amazing the breakfast is very

not sure if the aircon worked but it's quite mild in november. wifi is a bit hit and miss.

also the entertainment guy did a great job, my kids loved the kids disco in the evening

stayed for one night and loved it ,the room was probably newly refurbished and breakfast was served buffet style in the enormous dining room

we traveled with two small kids and really enjoyed our 1 night stay at the hotel

wifi was terrible

great location, nice pool area. bar area nice.

was an extra charge for a 7 year old child, the gym opens after 8am and there wasn t coffee available before breakfast is served

great location, bar prices reasonable, good choice of breakfast plenty of loungers by the pool .

wifi is excruciatingly slow - like dial up speeds

great breakfast with lots of choice and nice sea views, staff were very helpful, rooms were spacious and

clean and comfortable room for one person. nice pool available, very friendly and helpful staff

lovely hotel, good facilities, liked the options of pool, breakfast, microwave and fridge

entire island with ease from this hotel, television had netflix and youtube which was a bonus, pool was secluded and quiet, would recommend and definitely stay

there is a swimming pool and you can use it for free

kind and available staff, nice pool, large bed, everything very clean.

no pool towels for hire

no bar in the pool area. however it is a rooftop pool so probably safer that way.

in the heart of puerto de la cruz. everything on the doorstep. two rooftop pools and loungers

the pool is in full sun all day with an area below with shade and a bar, showers and toilets

rooftop pool was beautiful, with plenty of sunbeds

good variety of food, a lot of things to do with kids, very big rooms (around 50m2, for the same price in other place you gonna get like 25m2 only),

daily night events at the bar place were fantastic

we upgraded to a pool/sea view

it had all the services, pools, bar and so on

warm swimming pool

close to city center and bus station hotel staff put an extra bed for my kids for no charge, very nice of

we might play table tennis, golf and go to the gym, i liked the evening program

good buffet breakfast and dinner

tennis, mini golf and gym room are given, and are in full use all day practically

great pool, view, and free mini golf

breakfast was excellent

nice little pool and places to sunbathe

pool was great and the staff food wasnt that good as expected just plain and simple just the same

was very good, hotel and swimming pool as well

the pool is rather cold as placed in the shade most of the day

small swimming pool on the roof to relax

have a small problem with the lifts, there is only one working, breakfast and dinner time don’t bother taking the lift, just take the

everything at breakfast was really good except the bacon

very very happy with this hotel,very friendly staff,amazing breakfast,short distance to town centre and beach as well

also the breakfast is very good, there're many choices

my stay at the hotel, was a bit afraid about the breakfast because of the reviews, but everything was great, very kind staff, always available,

didn't like as all normally complimentary services were priced, such as wifi, safety box and no electric kettle in the room

don t really stay in a hotel so couldn t rate the services, bar is reasonable priced for those not staying all inclusive and but the breakfast is amazing

but when i wanted to book one at reception i was told they don t have that, but i can use the gym instead

food for breakfast and dinner had very good options

the entertainment with marcos, that guy was bursting with good energy the whole time from aqua gym in the morning to dj and dancing late at night

the staff were lovely, the rooms were spacious, breakfast had loads of varieties and it was very clean

dinner and breakfast are both with a wide variety of excellent dishes

food was average and lower quality (all inclusive) the pool bar is missing beverage menu for al (you have to ask what is included in the price) quite a lot od

the breakfast is very good, not an extremely wide selection but you could find your choice during your

poolside had awesome panoramic view and also to enjoy most magical sunset ;o) bar also had amazing ambience with views over puerto de la cruz

the pool area is very nice too, the days we went it wasn’t busy at all so the sun chairs were always

location with a great friendly bar chirripa opposite

staff really nice always had time for you, the animation team was brilliant with all the kids

setting area and a marble walk way to the next landing where the swimming pool and dining room bar lounge area was

not a lot of choises for kids

the breakfast was quite good

the pools, gardens, mini golf and gym were all there, easily accessible

the breakfast is really good (pancakes, waffels, fresh banana milkshake, freashly made omlettes for

lots of thanks to them for helping me through my travelling alone with 3 kids

we spent a week with my family ( 3 kids), we enjoyed the stay so much

place to stay in tenerife with very accessible prices regarding breakfast and evening buffet

we’re pleasantly surprised with room upgrade and an early check in

the bar was nice to have a drink during the day as you could sit inside or outside

right from providing a sea view room on request to over all cleanliness, buffet (both breakfast and dinner), helpful reception and ability to do reservation with them (like loro parque)

amazing sea-view, nice pool. spacious room with well-equipped kitchen.

dinner and breakfast was good-nothing special, but for the price you pay it is an amazing value

a very good experience, the room was in the renovated building with free access to the pool and gym

the room (apartment with kitchen and sofa) quite big, with new furniture, very comfortable and cleaned every day

staff and best breakfast ever

spacious room with kitchen, balcony and ocean view

but it’s possible, just be careful :) equipment in the kitchen was ok (there was coffe machine for capsules and also for the filtered coffee) there was

there is an equipped kitchen if you want to use it

its only a small village but it has a good vibe and the kids will love the

lovely room overlooking the sea, great breakfast so much choice

convenient location good breakfast

i and my kids lived on the fifth floor in a room overlooking the busy square and the ocean

direct access into sea, amazing sun rise views having breakfast on balcony

free parking is provided and good-quality wifi is in the room

location and views. car parking.

breakfast was included and was plenty of options

few minutes drive away from the south airport, in between small fish villages and offers free parking

very friendly and helpful staff, good breakfast