location in the city with free parking in the street, close of everything and quiet at the same time

amazing breakfast (meaning the quality) with proper local artisan food

is a nice large lounge area with a seating area and table, plus a large balcony overlooking the pool and puerta

it had all the services, pools, bar and so on

rooms are big, amazing view, comfortabel beds, big bathroom, wifi ok, breakfast good, rooms are cleaned every

disappointed that the medium pool is not heated, as stated in the description, only the kids pool, which is half

parking is very convenient

pool area made our granddaughter very happy

at reception (check-in and paying restaurant and bar bills) were slow, possibly due to a slow computer system

the room hasn't wifi service

wifi useless

shoulde be wifi in whole hotel for everybody !

very loud excitable large groups of kids not great early in morning, trying to use a buffet restaurant and when

most of the staff were very friendly, good facilities, pool table etc

the rooftop bar which was open till 11pm is lovely

of you have kids and would like a bit of entertainment this place isn't for you

the pool could have been heated more spoiled the stay

loved my room- top floor with balcony, view with pool and trees, quiet and private, 2 desks for working and

bad wifi connection

good location, very kind people, perfect breakfast and dinner luxury swimming pool and gardens

we ended up ordering coffee from the hotel bar after breakfast every day because, unlike some of our friends,

i am not sure if the pool is suitable for kids, it was very cold

tennis, mini golf and gym room are given, and are in full use all day practically

variety of outdoor games for kids ( badminton, table tennis

siam park in south and kids did quad biking

nice relaxed evening experience at the bar with some light entertainment and dancing

pay extra for gym

a bit of a small kitchen space, but better than nothing

we had a huge bed, small kitchen, but very well equipped, bathroom with hair dryer and amazing views from the

hotel offers excellent amenities, including a swimming pool, a well-equipped kitchen, a rooftop bar with a great

great views, clean rooms, regular laundry cleaning

pool bar does not have a regular timetable for opening.

the hotel has facilities and even a pool, though we didn’t have time to use them

kind and available staff, nice pool, large bed, everything very clean.

complex, nicely maintained, very pretty garden and pool area

the pool is beautiful, there is a great hanging spot and a roof

entire island with ease from this hotel, television had netflix and youtube which was a bonus, pool was secluded

the hotel is for adults only but the choice of cereals is the cheapest and for young children

poolside had awesome panoramic view and also to enjoy most magical sunset ;o) bar also had amazing ambience

the breakfast was great, a lot of variety and a cook was making different types of eggs in real time,

big cleen room with nice view. breakfast is really good.

it was two adults and two kids

gardens were gorgeous, and the pool area was clean and spacious

pool and garden are outside

we arrived late due to the flight issue and she was very kind to let kids have dinner and then check in, thinking

but in general food and kitchen service is not too bad - there are enough good options

in general very quiet place, breakfast was really tasty and fresh

wifi and satellite tv reception was patchy

breakfast buffet was generous and very tasty

it had a therapeutic thermal circuit, many pools (no kids), and spa packages( did not use)

breakfasts are first class the spa is exceptional the gardens are spacious and beautiful the staff are particularly

new year dinner was extremely expensive and compulsary even for people on a bed and breakfast tarrif

we’re pleasantly surprised with room upgrade and an early check in

breakfast lots of choice and very fresh and hot

parking spaces are limited, when i usually arrived back to the hotel all of them were taken, but

clean hotel, very good breakfast

the parking is free.

spacious and clean room, lovely balcony,nice pool area.

location, very stylish lobby, friendly staff, lovely features such as a waterfall, nice little kids facilities

the pool area is very nice too, the days we went it wasn t busy at all so the sun chairs were always

i chose the my favorite club option which is worth it in my opinion as the kids enjoyed jellies, marshmallows

not a lot of choises for kids

wifi didn t work

sauna not working and a spa area would have enhanced the hotel

the wifi could be better and no option to change the tv language

breakfast could ve been better

chill atmosphere that comes with not having to listen to kids jumping in the pool or screaming

good location and plenty of choice for breakfast

also the entertainment guy did a great job, my kids loved the kids disco in the evening

asked for an iron for half a hour but they refused to give me and told that they have ironing and laundry services

spent 3 nights here for bed and breakfast

size room, tv, wifi, great breakfast, dinner, newspapers

wifi wasn't great at times

the wifi connection was really bad, almost never had strong signal and the speed was really low - the

my kids never wanted to leave the pool

the only thing that i found a bit lagging behind other amenities was the wifi connection.

it was not a problem for me or kids, but my wife needed earplugs to sleep and sometimes i'll admit it felt very

fun mini golf course, padel courts, basketball courts and mini football pitch - plenty of things to do, it

the heated pool was very warm and nice

dining room service very good, and alexi and all the waiters wear extremely kind

the atmosphere was fun but not overwhelming, and the gym was excellent

the buffet for breakfast and dinner was very diversified with a lot of choices, making impossible to avoid

swimming pools schedule was 10-18 every day

cocktail bar, clean and comfortable pool area, no kids but sometimes busy as attracts fun loving adults

cosmetics also big mirrors everywhere, spa was briliant especially with the floating pool, strong wifi, iron

no water, bad wifi, cold jacuzzi.

spa, beauty treatments and gym were all perfect

wifi signal in the room was very weak

but it s more suited for couples as the pool is more of a relaxing space so not much fun for kids if staying

terrace, where we enjoyed great breakfast with the view of teide (upstairs there is also a bar and a swimming

very comfortable beds; great facilities, very helpful staff, great location; fabulous rooftop pool and bar,

in the evenings the rooftop bar is open and you can enjoy a nice drink in a calming atmosphere

good wifi connection

food, both breakfast and dinner (half board)

food, not much options especially for kids limited selection

poeple smoking on their balcony blowing into out room.

spa on the top floor has a surcharge and should (in our opinion) just be included in the room price

breakfast and dinner were very good with plenty of choice, and we especially loved the fitness room

safety box was a wwii period, a lot of scratches all around the room, plaster falling down, no room service ,

10 star breakfast since they have a great selection of bread, eggs, cheese, meat, milk, sweets, fruits and

when the construction workers away, the kids playing all day, horns, screaming, everything you can imagine

there is no 24 7 room service or a bar to eat something in late night

location, easy walk to the beach + the original city center, buffet breakfast included in the affordable room

little playground for little ones is very handy if you are with kids

the rooftop solarium and pool has spectacular views across the north coast of tenerife

the room was basic and clean and came with a small pantry kitchen and fridge - perfect

friendly staff, spotlessly clean room, handy kitchen facilities, safe storage and decent

great kitchen, fast wifi, amazing views from the roof. very clean, large bathroom, good price.

was an extra charge for a 7 year old child, the gym opens after 8am and there wasn t coffee available before

best possible location, nice rooms, generous breakfast buffet

internet wifi

hotel, fantastic location, fabulous breakfast

great location, nice pool area. bar area nice.

little bit more hot food at breakfast

nice breakfast included, very polite and helpful staff

but fix it only on another day - bad cocktails in bar - very loud

wifi in the room but only in the reception

staff and a great gym

close to city center and bus station hotel staff put an extra bed for my kids for no charge, very nice of

wifi was terrible

great and unique location! great service and staff. small but well equipped gym with great view.

the location, breakfast and staff were all brilliant. a lovely stay.

breakfast was amazing, to many options to choose

pool and daily activities are great

swimming pool with cover - even late night when outside was cool was nice and warm around pool

the bar was non existent & there was no option to sit & have a coffee during the day

parking, rural setting

pool is heated and we got a great breakfast with freshly made omelet

the place where the breakfast has place, is open 24/7 and is provided with microwave, you cannot order food

he provided very basic info re breakfast, wifi, the room and keys and the restaurant being closed for dinner

location, super kitchen, nice and friendly hosts

some facilities for kids

the path between the parking area and the hotel is cobblestone, which makes handling of luggage difficult, in

the room with a private terrace and a small pool provided us with the peace, quiet and privacy we were looking

big, convenient parking

but it’s possible, just be careful :) equipment in the kitchen was ok (there was coffe machine for capsules

there is an equipped kitchen if you want to use it

also working there in the wifi room was perfect

plenty of parking and has a clean non heated swimming pool which is in a area that is very drab

laundry service very reasonably priced

free parking within the park

there was no bar area in the hotel to use their wifi, just one windowless room where wifi was available

am giving 3 stars only for the big swimming pool you'll get access to just across the road and for the host

we could not have time to spend in swimming pool or for breakfast, we had to leave early morning

didn˙t know in advance that we won`t be able to use the pool, leaking in the bathroom, we expected more variety

there is no pool available, but it’s not actually in the list of amenities included

the big swimming pool across the road, quiet location.

there are a lot of parking

the swimming pool was great

location in a very, very nice property with a great swimming pool

beautiful canarian house split into several apartments, with lots of outside space for kids to explore or to

fridge was noisy and because there s no door between the bedroom and kitchen i turned it down when trying to

tv has only spanish channels and wifi is slow.

the parking is not a problem, as you can come with the car right to the hotel to leave the luggage and

breakfast was great as well

wifi was very slow, on occasions did not work at all

also, free parking nearby is convenient

traditional canarian hotel with antiques,hidden rooms and polished floors we arrived by bus early ,check in is

breakfast was good, have a variety of foods available nice courtyard to sit in we were allowed to

delicious breakfast

street parking available nearby

the wifi connection is pretty bad, very very slow to load anything - or maybe that was the tv itself

there's a nice living room with a fireplace, plenty of board games and a guitar, open for everyone to use

good breakfast and perfect atmosphere

i planned to leave early in the morning, before breakfast time, and he arranged few things so i could start my

location, very clean facilities, breakfast included, very welcoming and warmhearted host

ease ot access, communication, breakfast, cleanliness. great setting.

big parking in the city, walking distance from hotel unless you have very much and heavy luggage

wifi?

also didn't know that parking would be difficult

free street parking nearby

wifi worked well

atmosphere, helpful staff, star gazing event, spa, parking was easy,

breakfast selection was decent, but the a la carte dinner was a bit overpriced for what is was

little bar in the lounge where you could enjoy an after-dinner drink would have completed the evening

the spa and gym are part of the package and are a very nice treat

great spa food catered well for vegetarians staff were really nice good breakfasts

free, private parking

bar and restaurant have not yet opened - essential if you trekk long as there are not so many

wifi signal in rooms terrible. breakfast a little basic (croissants very small and hard).

liked the silence, the landscape, the room (comfortable, good wifi, heating), the staff and especially the

great location with free parking

noticed that we were using our laptop outside our room and asked if there was some issue with wifi in the room

haven't tried the hotel restaurant but bar service is open all day between 7am-9pm and coffee is really nice

lovely garden by a small pool

is only street parking, but it was never a problem to find a close spot

everyday and we got plenty of sunshine (which we did not expect in january beside the little pool)

kitchen was very dirty on the floor and the door always open

the bar was entertaining and the cafe latte fabulous

amazing room, amazing pool, tasty breakfast

did not use other facilities but they looked amazing like the pool and yoga and wellness rooms and spa

we had bad weather, so we really needed a car, and tenerife is known for traffic and little parking options

room was comfortable: crisp white bed linen, good wifi, good aircon, good shower

the wifi was awful, almost always disabled

awesome digital tv & excellent high speed internet (finally - somebody has wifi done

free wifi and netflix (although i didn't use

good wifi

the wifi could be better. evening dinner in the restaurant could be better

being with 3 small kids we had at least one

overall, it's great property especially good space for kids to run around

overall, it's great property especially good space for kids to run around

wifi disconnected when not in use had to put password in every time we used it

room, good wifi, nice shared kitchen, friendly, super clean, great location in historic centre

super friendly staff. co-working room with good wifi. shared clean kitchen. the garden area.

on arrival, the wifi didn't work and was fixed the next day

kitchen is equipped pretty well, apartment is designed neatly and traditionally, although a little

in the kitchen, there is no hot running water, which has to be carried from the nearby bathroom

easy parking

the free public parking lot is very close

everything you need in the kitchen

nice owner, outstanding breakfast and best cafe con leche

a free parking is available very close

good breakfast. very nice staff.

wifi not working

wifi didn't work for my computer (it did work for my mobile phone

breakfast is good and they serve local foods

the spa and restaurant will open in a couple of weeks and i wish i could have tried that

we wanted to visit the spa or gym but could never get in as they are available from 10am to 6pm

we wanted to visit the spa or gym but could never get in as they are available from 10am to 6pm

& rice was overly salty and too dry like it overstayed it's welcome in the oven) dirty swimming pool (maybe just

we had free access to the spa which included sauna, jacuzzi and gym

no selection of cider at the bar /restaurant

amenities suitable for business travelers: no fast laundry service, no kettle in the room, no iron, old phones

wifi is good

breakfast was very good and they gave a lot of time to have it

pool was cold, but we were told heating was being planned, and it was november

the wifi doesn t work properly and i was unable to get mobile signal at that exact spot too, no

during the day the bar was open to buy drinks whilst sitting round the pool, and in the evenings the restaurant

there was no spa and there was no info about it on the website

nice swimming pool

the kitchen has all needed equipments and induction stove top that is pure luxury

y by day) car parking very close by, well equipped apartment, comfortable, well stocked kitchen

apartment has equipped kitchen, that is nice

wifi connection isn't bad, but the system to connect to the wifi is not really friendly

restaurant phone not answered when trying to order room service

room overlooked the playground of an adjoining school, so we were awoken by the sound of the kids playing at 8

perhaps bar could open later than 11:00.

pleasant bar and reasonably priced room service

safe use - extra daily payment, wifi - extra daily payment, toilet roll - go buy yer own rolls if ye run short

the room smelled of cigarette. shame they make you pay for the wifi ...

the breakfast was sufficient but nothing special

there is no wifi in the rooms, only in the lobby downstairs

wifi only in lobby

good and clean room, , strong wifi signal.

another issue was that on the rooftop terrace, there was no or only a very week wifi signal

wifi in the room was excellent

the walls are very thin - the highest windows need a fence, it's a safety hazard - perhaps the wifi password

need to download an app which serves as a key and which is challenging if you don t have wifi around

location is central, the rooms are clean, the swimming pool on the roof top is a little bit unusual

amazing hotel stunning clean and modern . the pool was amazing . staff were very friendly

pool closes too early in the afternoon

restaurant wasn t open in the evening, and pool opening times not ideal.

and an amazing pool

was also surprised that there is no room service available (despite 3 restaurants on premise), however easy to

the hotel offers a lot of services like restaurants, gym and a rooftop

great place with an amazing bar downstairs

also they have a gym and breakfast

location, clean, spacious, modern rooms, good cocktail bar on the roof, friendly staff, made our stay memorable

walking distance to lots of lovely restaurants and bars

very friendly employees! very central! very fast internet via wifi. nice balcony.

wifi is bad, slow and frequently disconnects

internet wifi was really bad.

the receptionist should tell guests on checking in that there is a bar / coffe/ tea service on ist 1st floor

central locotion, fast check in, fast wifi, will stay again.

room service

the furniture is really old, wifi is slow

hated the fact that i had to go on the 8th floor for wifi

no wifi except on the roof top

wifi barely worked inside the room

wifi didn't work

location, fast wifi

no air-conditioning, no wifi

rked from the room)