but it’s possible, just be careful :) equipment in the kitchen was ok (there was coffe machine for capsules and also for the filtered coffee) there was

there is an equipped kitchen if you want to use it

breakfast & staff were amazing

nanas from the owner's farm), fruits & yoghurt,

reading corners within the peaceful and quiet courtyard of this estate, a lovely and personalized breakfast with fresh banana juice from the family owned plantage or very beautifully restored

breakfast was fantastic - loved the fresh banana smoothie & all the fresh items provided

we got our breakfast, which was delicious and plently

excellent breakfast

traditional canarian hotel with antiques,hidden rooms and polished floors we arrived by bus early ,check in is 2pm but our room was ready and we were allowed an early check in which was great

breakfast was good, have a variety of foods available nice courtyard to sit in we were allowed to

a delicious breakfast with a good variety of food

breakfast is amazing

would be nice to have a kettle in the kitchen.

good value for money specially with kids

pleasant breakfast with fresh fruits and smoothies

if you are with kids,loro parque is 10 minutes driving

cleanliness, friendliness of all the staff, rich and varied breakfast, swimming pool and gym beautiful, very large common areas, bright, functional apartments with the minimum necessary to

great location. roomy and great views. breakfast was great. garden and pool were lovely

right from providing a sea view room on request to over all cleanliness, buffet (both breakfast and dinner), helpful reception and ability to do reservation with them (like loro parque)

walking distance was the local town with a number of shops and cafes/bars

the breakfast and dinner was delicious.

we’re pleasantly surprised with room upgrade and an early check in

were excited to check out the gym since the rest of the hotel was so lovely

breakfast was very good and the staff was professional

they have kept up with the tennis courts and mini golf as well as the gardens

we love kids club

great gym,gardens and heated pools available

cleanless, good food, quiet at night, nice staff, big cozy room, comfortable bed, large clean pool

staff really nice always had time for you, the animation team was brilliant with all the kids

access this pool if you purchased a daily or weekly pass for the combined pool, sauna, spa and gym

couple of the bar staff members appeared as if we were a burden

was perfect everything usually when you go on holidays it’s full of kids but it wasn’t and the few kids that was there was very quiet

poolside had awesome panoramic view and also to enjoy most magical sunset ;o) bar also had amazing ambience with views over puerto de la cruz

multivitamin tap was not working at the breakfast

heated pool

dinner and breakfast are both with a wide variety of excellent dishes

the breakfast was great, a lot of variety and a cook was making different types of eggs in real time,

value for money. breakfast.

the wifi could be better and no option to change the tv language

breakfast - good choice buffet style

heated pool comfort good service

the food, the pool, the activities organized at the premisses.

swimming pool is available from 10am to 6pm only, so you cannot swim before breakfast or at the evening

10 star breakfast since they have a great selection of bread, eggs, cheese, meat, milk, sweets, fruits and

self service laundry was a

lovely pool and clean pool area

everything at breakfast was really good except the bacon

pool was great and the staff food wasnt that good as expected just plain and simple just the same

nice small-size pool and relaxing facilities

small swimming pool on the roof to relax

the pool is rather cold as placed in the shade most of the day

pool area made our granddaughter very happy

close to city center and bus station hotel staff put an extra bed for my kids for no charge, very nice of

pot of tea for breakfast. rather than a cup. children taking over the dance floor on the night.

good breakfast

you have to pay if you want to use the gym

gym on the hotel, it is next door and requires an extra payment to use - this wasn't very clear

would’ve loved if the hot tub was open later at night as well and the gym free for all guests

they show a pool bar in the photos but it is not open, that was

loud drunks in the street culminating in a running screaming match between a bunch of spanish kids on the sat night which ended up with a couple of police cars driving up the plaza to tell them

there is music from a bar (a live person singing), this stops at 12

location, very friendly service, comfortable rooms, very nice view from the hotel pool - perfect for a business trip or

rooftop pool was beautiful, with plenty of sunbeds

superb views, clean and spacious room, good breakfast.

we had breakfast and dinner included which did not disappoint

the grounds offer a good variety of activities - baby (heated) and kids pool in one area, adult only pool with a waterfall further away to provide peace and calmness

the internet was good and the breakfast was great

the dinner and breakfast buffets were great, with lots of choice and fresh food

the pool is beautiful, there is a great hanging spot and a roof

complex, nicely maintained, very pretty garden and pool area

there is a swimming pool and you can use it for free

entire island with ease from this hotel, television had netflix and youtube which was a bonus, pool was secluded and quiet, would recommend and definitely stay

lovely hotel, good facilities, liked the options of pool, breakfast, microwave and fridge

perfect location and nice breakfast. the view from the room was perfect

great breakfast with lots of choice and nice sea views, staff were very helpful, rooms were spacious and

friendliness and helpfulness of staff. view from pool side rooms. hotel location on seafront

choice of preferred seating

the gym was great to work off those calories

the breakfast and supper are served in buffet style

no wifi ! or didnt work.

spent 3 nights here for bed and breakfast

we went half board and we're very happy with the buffet both at dinner and breakfast, great choice

facilities are extremely clean, and pool and bars really taken care of

ich kids are not allowed - so that was disappointing), you even have to pay to use the safe

fresh made pancakes or eggs or omelette were really good at breakfast

there is a hotel parking foe 15 euro per day the room with view to the sea is amazing the breakfast is very

ception, room service, spa reception

wifi internet (almost unusable, except for early mornings or very late evenings), expensive private (-)wifi tripped out on the final day but remained accessible in the foyer. (+) comfortable bed, wifi was ok (3rd floor) (+) the wifi worked, and was quite fast (-) wifi was not always working (-)wifi was ok but not the fastest (-)slow wifi (-) the wifi and chromecast in the bedroom wasn't working and nobody bothered to come fix it during our (-)no wifi for 3 days. rooms not updated.

receive the luggage and give me some indications to buy few clothes), the garden and the swimming pool, the sea view for

who likes massages, i can recommend the aroma spa nearby

the spa area was closed due to covid even if it was advertised as open before booking

you want to workout in gym then here it is one room only with few things in it

location is very good, just opposite of lago martianes, one of most beautiful swimming pool in the world

spa, but the rest of the hotel is not adult only, therefore at times we felt a little touch for kids would be welcome

though there is no kids play area in the hotel, there is a nice kids park just across the street

everything was great ! people make this place amazing. the garden and spa make it unique.

free spa access zone is quiet and cost

the staff are really great..the spa facilities were excellent.

good breakfast, cosy apartment with beautiful view, nice swimming pool with lots of entertainments

10+ - very comfortable beds - very very clean

in the complex were outstanding, my room was cleaned every morning when i went for breakfast, plus the views are stunning, it is more of a couples holiday than anything

son's burger was raw

spa could be better but we still had a nice time there

comfortable bed, spacious room big, fully equipped kitchen, laundry, central location

the kitchen was fully equipped (even with coffee capsules and wide selection of tea) and the roof

the kitchen is very well equipped for cooking

kitchen is in common, the same with little saloon with board games and books and washing room

very well equipped kitchen, you can find everything to the smallest detail

the breakfast buffet was massive and had plenty of variety for everyone, including bottomless mimosas

quality food, friendly and caring staff, proper cleaning, swimming pool zone

i would say that the breakfast could be more diverse.

and spectacular scenery, adults only, comfort, convenience

was also surprised to see room service is only offered monday to friday

all of them were very kind, helpful especially kids club staff

there is no area for kids

no spa treatments booked , again too much hassle with the app qr codes for everything, not even a room service menu - prob due to covid restrictions but not user friendly

not free as in-room tea coffee top-up is free however mini bar in the room is not part of the room service

e of the most stunning pools i have seen), bedrooms were spacious and well decorated and kids entertainment and entertainers were super fun - bouncy castle

the gym was impressive

awesome spa wellness sauna gym and restaurant

no bar bit cold in the evening at this time of year

there were veggie options for dinner and a ready soya latte with my breakfast

partner loved it), the peace & tranquility of the place, the hotel in general was fantastic

nothing was too much trouble for them breakfast was lovely, lots of choice would recommend and we will be

the breakfast is very complete and served in a nice room upstairs

good location friendly clean quiet. nice breakfast.

good continental breakfast was served every morning

ease ot access, communication, breakfast, cleanliness. great setting.

big bonus points for drinking water tap in the kitchen, spacious breakfast counter, a large selection of beach toys, and parking space in garage

she allowed an early check in for my father's room

only could we wifi access in the common area wich i find quite

wifi?

maybe just one thing, i thought the hotel had a parking space but it hasn't

free street parking nearby

the spa was stunning and the beautician who did my facial was excellent

the kids club is also excellent

another bottle and they said you ve had your allowance for the day so i had to pay 18 euros for room service to bring 2 bottles of water, disappointing for a 5 star

kids club people perfect for single parents

when i called to have our room service tray picked up after we were done with it, no one arrived

fantastic food & spa facilities which was great after a long day hiking

lovely to have jacuzzi and outdoor hot pool after a days trek up the mountains

the spa was fantastic

parking is free, in front of the hotel

parking on street.

we are a family with 2 kids

gym was from the 90’s and seriously a let down

the receptionist was lovely, the bar staff great

pools, food, room bars, staff all spot on

a very smoker friendly hotel no smoking areas apart from out the front not allowed by the pool or at bar

room service menu after 12am was poor

all the kids running around

room was spacious and stylish with great views

good wifi

we loved our room & had a brilliant view of the pool & sea from our balcony

one of the best breakfast selections i have seen

didn't get a sea view room, but i got nice views of the hard rock hotel pool across the road

breakfast and dinner were amazing, good food and a large variety to choose from

location and breakfast

excelent wifi

dated rooms, poor wifi connection.

spacious bedroom, with a comfortable bed and a large bathroom

enjoyed very much the pool which is overlooking the ocean & as well the sky bar offered a fantastic view as special when

pool, lots if loungers, piano bar entertainment was excellent, aqua aerobics classes great choice

the breakfast is amazing

super interactive with the kids

the spa is missing a trick as we would have stayed all day but felt there was no drinks service

perfect location,beach , fresh water kids pool, nice breakfast.

breakfast was great, and the breakfast room felt like a movie-set, just gorgeous

location, territory, breakfast - all great

gym is really small with not much options for trainings

a vip area they put us in room 1106 which had free drinks a private buffett ‘a butler ‘a pool outside our room exclusively for only

super clean, rooms are perfect, staff is amazing, breakfast is great, pool area is very relaxing, and night entertainment (9-11) is enjoyable

breakfast was amazing

super clean, rooms are perfect, staff is amazing, breakfast is great, pool area is very relaxing, and night entertainment (9-11) is enjoyable

location and very quiet and private setting, excellent breakfast and some nice treats served throughout the day, the butler service was useful although

everything was amazing the breakfast, the room, the view and the staff

the pool was clean and all services were done very discreetly

the staff was vigilant and very responsive and the breakfast was absolutely

breakfast was lovely

room service food quality, again not really 5*

then the drinks in the lounge eg cocktails you have to go down to reception or the main pool bar on level -2

room service should be less invasive. cleaning should also be more precise and less forgetful.

swimming pool area is spacious and has enough sun beds and nice restaurant for afternoon snacks/drinks

wifi slowly, noisy, room size not comfortable