had a very good experience, the room was in the renovated building with free access to the pool and gym

the room (apartment with kitchen and sofa) quite big, with new furniture, very comfortable and cleaned every day

staff, breakfast, spacious room, ocean view

dinner and breakfast was good-nothing special, but for the price you pay it is an amazing value

taken care of, the facilities are nice and the swimming pool is beautiful we had a fully equipped kitchen in the apartment where we could cook some meals, the staff were very friendly and helpful,

breakfast was very good and also we liked dinner (we are vegans and we could find good quality

pool was cold so i didn't swim

clean hotel, very good breakfast

the breakfast was amazing, it had everything and all of it was very fresh and tasty

breakfast lots of choice and very fresh and hot

disappointed that the medium pool is not heated, as stated in the description, only the kids pool, which is half a metre deep

the pool area was beautiful with great views

the internet was good and the breakfast was great

the breakfast was plenty and diverse.

available at breakfast and dinner very good & enjoyed the cocktails & snacks available at the pool bar

was very good, hotel and swimming pool as well

nice small-size pool and relaxing facilities

pool area was lovely & relaxing, staff really helpful, easy to get to beach or town, near bus

pool area made our granddaughter very happy

the pool is rather cold as placed in the shade most of the day

great gym,gardens and heated pools available

hotel is located on the heel, which makes a perfect view, but might be hard if you travel with kids and have to walk

breakfast was very good and the staff was professional

we was able to enjoy the time in the gym when our son was in beat hands

were excited to check out the gym since the rest of the hotel was so lovely

i particularly enjoyed the lovely pool area, and the breakfast offered a great variety of delicious options that fueled my days

the breakfast was very diversed, with a lot of options

a lot on offer at the pool bar and a bit costly, vending machines expensive and although the breakfast was great on the first

food was average and lower quality (all inclusive) the pool bar is missing beverage menu for al (you have to ask what is included in the price) quite a lot od

the staff were lovely, the rooms were spacious, breakfast had loads of varieties and it was very clean

hotel bar was good with plenty of drinks to choose from plus they have 2f1 happy hours from 17-18:00

variety of outdoor games for kids ( badminton, table tennis

we might play table tennis, golf and go to the gym, i liked the evening program

loved the cleanliness, the quality staff, the pools and the garden, the breakfast, the bar and the lounge area

excellent staff, great breakfast well organized

gym does not open on weekends and during the week opens at 8am

cleanless, good food, quiet at night, nice staff, big cozy room, comfortable bed, large clean pool

not a lot of choises for kids

another hotel service is that there is a self service laundry wash & dry on the ground floor for 6

nice facilities, very diverse breakfast, and snack lounge bar for my favourite club guests was very good

pool so small and not enough umbrellas for all guests, also all drinks in dinner not included,

food for breakfast and dinner had very good options

wifi weak. at least one more english speaking tv channel

very good everything, good breakfast, big pool, good personnel

rate the services, bar is reasonable priced for those not staying all inclusive and but the breakfast is amazing

kind and available staff, nice pool, large bed, everything very clean.

the hotel has facilities and even a pool, though we didn’t have time to use them

clean and comfortable room for one person. nice pool available, very friendly and helpful staff

there is a swimming pool and you can use it for free

lovely hotel, good facilities, liked the options of pool, breakfast, microwave and fridge

when the construction workers away, the kids playing all day, horns, screaming, everything you can imagine until 10pm

also the breakfast is very good, there're many choices

location, easy walk to the beach + the original city center, buffet breakfast included in the affordable room price, the staff was always very helpful

lovely pool and clean pool area

everything at breakfast was really good except the bacon

no bar in the pool area. however it is a rooftop pool so probably safer that way.

no pool towels for hire

in the heart of puerto de la cruz. everything on the doorstep. two rooftop pools and loungers

loud drunks in the street culminating in a running screaming match between a bunch of spanish kids on the sat night which ended up with a couple of police cars driving up the plaza to tell them

basic but all you need central to everything- kitchenette was great and loved the roof top pool

close to city center and bus station hotel staff put an extra bed for my kids for no charge, very nice of

breakfast was exceptional

the bar in the evening was lovely to come back to after a meal out and enjoy a cocktail or hot

body answers the phone ever) and the service at the restaurants and bar was awful

otherwise very comfy and luxurious hotel, excellent room service and overall perfection

ead, prawn crackers, choros, waffles

breakfast was lovely plenty of choice.

friendly and helpful staff, great pool, tasty food, big adapted room. thank you

not sure if the aircon worked but it's quite mild in november. wifi is a bit hit and miss.

stayed for one night and loved it ,the room was probably newly refurbished and breakfast was served buffet style in the enormous dining room

very nice pool area

staff were very friendly and helpful, the location fantastic and ththe pool and garden area are wonderful

breakfast was exellant..very nice canarian food,

hotel, fantastic location, fabulous breakfast

the breakfast was fantastic, free towels for the beach and the pool, wifi was very good, rooms cleaned

perfect location and nice breakfast. the view from the room was perfect

a lot of the amenities you have to pay for including gym, heated pool

lacked in facilities, no tea or coffee facilities or mini bar fridge

is aditionnally charged, the spa

riends stayed and had did have them in

every evening in the bar interesting performances of guest artists

and floured swimming pool area, spacious and well equipped room (junior suite), staff very kind, rich buffet at the

the pools were lovely and it was great for kids

control of the children in the swimming pool

pool was very shaded

you want to workout in gym then here it is one room only with few things in it

breakfast was exquisite, so was dinner - a wide variety of dishes to choose from

the room service food options were very less

the breakfast is various and really tasty

unfortunately spa facilities were disappointing , not worth a discounted price ud83dude1e

major, the staying was really nice notice the family room isn't large also the kids + parents beds are all attached, so there is not a lot of privacy and all the rooms have

but it’s possible, just be careful :) equipment in the kitchen was ok (there was coffe machine for capsules and also for the filtered coffee) there was

there is an equipped kitchen if you want to use it

breakfast: exceptional, started with a smoothie

even get to try her home-grown bananas

breakfast was fantastic - loved the fresh banana smoothie & all the fresh items provided

nanas from the owner's farm), fruits & yoghurt,

breakfast & staff were amazing

restaurant, nice spacious room, good wifi

the path between the parking area and the hotel is cobblestone, which makes handling of luggage difficult, in addition

some facilities for kids

some facilities for kids

there is a parking in front of the house, and areas in the garden to sit and chill

excellent breakfast

breakfast needs more variety and the criossants need to be fresh

and helpful staff, lovely room and building, very complete breakfast, very good location, etc

beautiful building, great location, amazing breakfast and lovely staff

breakfast was good, have a variety of foods available nice courtyard to sit in we were allowed to

amazing location with a beautiful pool and a large garden to walk around - very friendly staff - delicious food (the dinner was

hotel with excellent dinner and breakfast as well as very nice and professional staff

lots of choice at breakfast

attentive staff and excellent food , both for breakfast and evening meal

even has a heated pool

didn˙t know in advance that we won`t be able to use the pool, leaking in the bathroom, we expected more variety from

we could not have time to spend in swimming pool or for breakfast, we had to leave early morning

the big swimming pool across the road, quiet location.

am giving 3 stars only for the big swimming pool you'll get access to just across the road and for the host being nice to us to refund us

were many photos of pool in the description of the place and room, but on the arrival we heard the pool is not used

are poor and cost extra even though you already pay high ( sauna ) , breakfast is very poor as well you get supermarket bought juice and once main you can choose out of

amazing room, amazing pool, tasty breakfast

is apart from hotel, so breakfast is poor, you have some options and that is it, most of them quite

location , nice vibes , beautiful rooms , stunning swimming pool , restaurabt is great to have a drink at sunset , very nice

it was a nice place in terms of rooms, pool and restaurant.

good breakfast

good location friendly clean quiet. nice breakfast.

nice canarian house, renovated, tranquil, great breakfast

good breakfast and perfect atmosphere

the breakfast is very complete and served in a nice room upstairs

teide; friendly staff - especially many thanks to angelo ud83dude4fud83dude4fud83dude4f, perfect spa for relaxing the nights are so silent, and the sunrise is so picturesque

spa could open a little later

breakfast nothing special

would have been nice to have more vegan options at breakfast

partner loved it), the peace & tranquility of the place, the hotel in general was fantastic

com platform - parking is on the same street in designated places, or just around the corner

she allowed an early check in for my father's room

my mom and my three kids, aged 11, 13 and 15, had a wonderful stay at rural vilaflor

big parking in the city, walking distance from hotel unless you have very much and heavy luggage

wifi?

noticed that we were using our laptop outside our room and asked if there was some issue with wifi in the room

lovely to have jacuzzi and outdoor hot pool after a days trek up the mountains

the hotel has an enjoyable spa and a great restaurant

clean- no concerns at all - breakfast was really good and filling - very generous portions - parking was really easy on the road just outside the hotel - we went in december and they had made

the spa is great, with a sauna and a jacuzzi

the kitchen is very well equipped for cooking

the kitchen was fully equipped (even with coffee capsules and wide selection of tea) and the roof

the kitchen there is a really low door so we hit our heads several times on that wooden door frame

you have a fully equipped kitchen with free coffee an tea and a fridge to use

kitchen is in common, the same with little saloon with board games and books and washing room

awesome digital tv & excellent high speed internet (finally - somebody has wifi done (+)good wifi (+) free wifi and netflix (although i didn't use (+) room was comfortable: crisp white bed linen, good wifi, good aircon, good shower (-) the wifi was awful, almost always disabled

being with 3 small kids we had at least one

overall, it's great property especially good space for kids to run around

in the kitchen, there is no hot running water, which has to be carried from the nearby bathroom

kitchen is equipped pretty well, apartment is designed neatly and traditionally, although a little

everything you need in the kitchen

we used the gym daily and had an amazing couples massage

no room service

the breakfast buffet was massive and had plenty of variety for everyone, including bottomless mimosas

hotel nice staff plenty of deckchairs in a lovely pool area overlooking the sea food was fantastic with plenty of

the swimming pool area was also very nice, with a view, and even though the hotel was probably fully booked, it

y by day) car parking very close by, well equipped apartment, comfortable, well stocked kitchen

apartment has equipped kitchen, that is nice

the kitchen has all needed equipments and induction stove top that is pure luxury

great stuff, rich breakfast and amazing roof pool

great location, comfortable beds, very nice cocktail bar on the roof.

pool times in the roof opend 11 closed 6

good lobby, nice bar area at the top

the only downside is the very small pool….