had a very good experience, the room was in the renovated building with free access to the pool and gym

but in general food and kitchen service is not too bad - there are enough good options

there is no wifi in the appartements.

if you are with kids,loro parque is 10 minutes driving

parking in nearby streets shouldn't be a problem

breakfast and dinner was delicious, we received wide range of local and continental food as well

the parking was small, and the wifi wasn't the best

the room was large, with a comfortable kitchen annex and a big balcony

clean, spacious apartment kitchen was fully equipped close to the sea calm and a peaceful place close to

there is a good pool, that is fun for kids

the kids loved the minigolf

views, delicious breakfasts and dinners, nice pool and area around the hotel (including a garden)

the kids loved the minigolf

the hotel were dominated with german grandpa and grandma and also lot's of kids

it was not a problem for me or kids, but my wife needed earplugs to sleep and sometimes i'll admit it felt very

good breakfast, the pool and public transport nearby really added up to an exceptional experience

rooms, very peaceful, has a lovely pool

the bar was non existent & there was no option to sit & have a coffee during the day

breakfast price is too high for the content offered

the staff was the best we could expect. very good sweeping pool. tasty breakfast. all good

the room hasn't wifi service

was very good, hotel and swimming pool as well

shoulde be wifi in whole hotel for everybody !

nice small-size pool and relaxing facilities

no bar to get a drink

the breakfast was very diversed, with a lot of options

the room was amazing. the pool and free breakfast were great too. had the best week of my life.

water pool with warm water and nice chill area at your disposal

furthermore, a lot of the advertised services were not available (a la carte restaurant and laundry service

breakfast perfect, room cozy and spaceous

it was a pity that heated swimming pool was only the tiny one for little kids

it had all the services, pools, bar and so on

is a nice large lounge area with a seating area and table, plus a large balcony overlooking the pool and puerta

room, beds, swimming pool

disappointed that the medium pool is not heated, as stated in the description, only the kids pool, which is half

cleanless, good food, quiet at night, nice staff, big cozy room, comfortable bed, large clean pool

wifi didn t work

i chose the my favorite club option which is worth it in my opinion as the kids enjoyed jellies, marshmallows

location, very stylish lobby, friendly staff, lovely features such as a waterfall, nice little kids facilities

has a laundry facility (washing machine and dryer) which is very useful and can be paid through an app if

very good breakfast, good gym, cleanservice every day

the limited area in which you could use wifi

chill atmosphere that comes with not having to listen to kids jumping in the pool or screaming

good comfortable and clean room good wifi and laundry everyday.

food for breakfast and dinner had very good options

great pool, view, and free mini golf

good wifi

nice relaxed evening experience at the bar with some light entertainment and dancing

large enough for all four of us with a balcony and perfect view on el teide, several pools that kids enjoyed

and activities for kids closed at 8 that was little disappointing and check out too was at 12 which is too

-very good breakfast and dinner, well done to the kitchen chefs

we ended up ordering coffee from the hotel bar after breakfast every day because, unlike some of our friends,

nice heated swimming pool good breakfest no problem with parking highly

only small downside was the coffee served at breakfast, which unfortunately wasn't very good

good location, very kind people, perfect breakfast and dinner luxury swimming pool and gardens

there is no 24 7 room service or a bar to eat something in late night

were super friendly, location was great and breakfast was excellent

my stay at the hotel, was a bit afraid about the breakfast because of the reviews, but everything was great,

i love the pool and the staff, always willing to help out.

pool bar closed and a small fridge would have been handy in room

staff and a great gym

is a few extra charges and deposits for things like using the room safe, towels for the pool

a proper gym which was usually empty, pretty standard but decent and tasty breakfast selection, quiet area,

very quiet place. helpful staff allowed me early check in. good place for my one night stay.

breakfast

complex, nicely maintained, very pretty garden and pool area

i like the swimming pool

the hotel has facilities and even a pool, though we didn’t have time to use them

there is a swimming pool and you can use it for free

clean and comfortable room for one person. nice pool available, very friendly and helpful staff

also has an incredible view of the ocean, there is where to walk on the hotel grounds and a good pool, i definitely

location is far from center by walk. kitchen was not well equipmed.

location is wonderful, stunning view from the balcony even from the 1st floor, amazing pool on the roof with

hotel offers excellent amenities, including a swimming pool, a well-equipped kitchen, a rooftop bar with a great

good wifi connection

close to city center and bus station hotel staff put an extra bed for my kids for no charge, very nice of

also bar snacks were not available (need sandwiches or chips) as no shop near by

pool quite deep in most part of it

also breakfast needs some extras like milk, ham, more fruits

service in restaurant and bar excellent

very loud excitable large groups of kids not great early in morning, trying to use a buffet restaurant and when

location, very friendly service, comfortable rooms, very nice view from the hotel pool - perfect for a business

little playground for little ones is very handy if you are with kids

a bit inconvenient wifi is very slow

loud drunks in the street culminating in a running screaming match between a bunch of spanish kids on the sat

unsure if any wifi as wasn't told about any and didn't think to ask as our phones already on spanish network

the wifi was not great (first floor)

the roof top bar and pool are very nice with great views over the city and the breakfasts are good

nice breakfast, view from terrace

the only problem was the wifi sometimes it disconnects from the room.

my kids wanted the pool to be open earlier and later.

spacious and clean room, lovely balcony,nice pool area.

location in the city with free parking in the street, close of everything and quiet at the same time

amazing breakfast (meaning the quality) with proper local artisan food

both pools were a nice tempreture, was easy to be in and around the pool

swimming pool area is very nice and the price of drinks and food at the bar is very reasonable

15 mins away from beach or the area with main bars and restaurants

asked for an iron for half a hour but they refused to give me and told that they have ironing and laundry services

size room, tv, wifi, great breakfast, dinner, newspapers

though there is no kids play area in the hotel, there is a nice kids park just across the street

would have liked longer hours for the gym

breakfast was exceptional

there's a fun pitch and putt mini golf course that's free for guests to use

everything was great ! people make this place amazing. the garden and spa make it unique.

pool area was also good, and the location excellent, right on the sea front in the centre of the

the breakfast was fantastic, free towels for the beach and the pool, wifi was very good, rooms cleaned

wifi connection at the pool and reception was good but at my room, the 11th floor, not or hardly

need more bar staff

great location, bar prices reasonable, good choice of breakfast plenty of loungers by the pool .

wifi was ok but not the fastest

the infinity pool was a highlight, providing a perfect spot to relax and unwind

in beginning of november it was a problem in the pool area when +25 degrees

would deffo receommend the gym we are sad we weren t able to use the massage and upstairs pool and jacuzzi

every evening in the bar interesting performances of guest artists

hotel is more suited to older people with no entertainment or pool activities for children / teenagers

you want to workout in gym then here it is one room only with few things in it

it was suggested that we order room service and pay 6 's extra

very good location. tasteful dinners, average breakfast. wifi access. room size.

the wifi in my room did not work well. i stayed in the third floor.

laundry price are ridiculous: 6 euro for a t-shit

the spa is top notch, the breakfast/dinner quality as well

both the pool & roof top club area were amazing to relax in & get a tan

- i used the gym daily and while it doesn t have a massive array of equipment it has enough to get the job

in a nice spa hotel like yours you could provide bathrobes free of charge, that would be really convenient

complimentary drinks in to fridge and little bags of candy left for the kids were nice touches

the heated swimming pool is really great and it nice to have a bar, restaurant, jacuzzi, spa, outdoor pool and

the heated pool was very warm and nice

arrived early

breakfast and dinner was always delicious, and the personnel of this hotel is amazing with all the

but it’s possible, just be careful :) equipment in the kitchen was ok (there was coffe machine for capsules

there is an equipped kitchen if you want to use it

there is laundry facility available at a charge which is great for longer travels like ours

wifi is slow.

small playground for kids, our son loved wandering around, the company of other kids and the cats :) the house

a larger frying pan in the kitchen would make things easier

the kitchen could have been a little better equipped.

reading corners within the peaceful and quiet courtyard of this estate, a lovely and personalized breakfast with

free parking in the parking house nearby

breakfast was served on the beautiful patio between the trees, plants and fountain

vintage/old spanish style, but at the same time modern and very cosy:) very good location, good wifi

reasonably good wifi in rooms but good wifi in the lounge area

excellent breakfast

delicious breakfast

would be useful to receive information in advance regarding parking

parking could be a bit tricky

private parking not far from the hotel.

in the room a fridge and a coffee machine, no kitchen and kitchenware, except for coffee cups and a spoon,

he provided very basic info re breakfast, wifi, the room and keys and the restaurant being closed for dinner

restaurant, nice spacious room, good wifi

is a small hotel with only 5 rooms, steep entrance, garden with pool and animals

the path between the parking area and the hotel is cobblestone, which makes handling of luggage difficult, in

big, convenient parking

is no bar and no wifi in the rooms

free parking within the park

there is also a pool but we couldn t enjoy cause it was

plenty of parking and has a clean non heated swimming pool which is in a area that is very drab

even has a heated pool

am giving 3 stars only for the big swimming pool you'll get access to just across the road and for the host

didn˙t know in advance that we won`t be able to use the pool, leaking in the bathroom, we expected more variety

the big swimming pool across the road, quiet location.

neighbourhood with use of a very good community pool just opposite the accommodation

we could not have time to spend in swimming pool or for breakfast, we had to leave early morning

breakfast is delicious and plentiful

gym is very small and cold and the maintenance staff have to let you in

no bar or cafeteria only lounge and restaurant

breakfast was ok, and half decent home style gym

no bar as such and unable to get dinner reservation breakfast good but a little

decorated spacious room, good breakfast options, plenty of private parking, tea making facilities in the room

the breakfast is excellent.

decorated spacious room, good breakfast options, plenty of private parking, tea making facilities in the room

also had a nice small gym

traditional yet modern and clean accomodation. would recommend.good selection for breakfast.

shared kitchen is very well equipped with oven, microwave, coffee machine, toaster and even a blender

the kitchen is very well equipped for cooking

the kitchen there is a really low door so we hit our heads several times on that wooden door frame

you have a fully equipped kitchen with free coffee an tea and a fridge to use

very well equipped kitchen, you can find everything to the smallest detail

nothing was too much trouble for them breakfast was lovely, lots of choice would recommend and we will be

nice canarian house, renovated, tranquil, great breakfast

i planned to leave early in the morning, before breakfast time, and he arranged few things so i could start my

good location friendly clean quiet. nice breakfast.

ease ot access, communication, breakfast, cleanliness. great setting.

fantastic location and very good vfm. nice pool and spa and good half board menu

the hotel is clean with a really nice spa and i recommend using at least one option of massage - they are

staff, beautiful location, spa facilities with swimming pool and complimentary tea, awesome huge room, comfortable

there is also no bar, which would have been nice to have a separate bar area to relax in the evening, there

plenty free parking right outside

wifi?

extremely nice host who made us feel welcome from the beginning and even found the perfect parking spot for

also didn't know that parking would be difficult

can only gently suggest improvement in wifi in my room, but i was told this was better in the communal area so

only could we wifi access in the common area wich i find quite

the pool was out of order - i was very disappointed on this

staff, beautiful ocean view, perfectly clean room, comfy bed, convenient parking, good breakfast

free, private parking

great hotel with great bar & restaurant

good parking

the spa was fantastic

clean- no concerns at all - breakfast was really good and filling - very generous portions - parking was really

there is parking on the street available, we had no problem finding a spot

it is better to have a car - you can't dry your clothes (no balconies), but ok-they have laundry

make sure you book the spa ahead

the bar was entertaining and the cafe latte fabulous

and elaine prepared a delicious breakfast for us every morning, with great care for special wishes

is apart from hotel, so breakfast is poor, you have some options and that is it, most of them quite

she told us we could drink everything however, we did not find any bar, kitchen or area where to grab

lastly, when looking into the kitchen it looked very dirty

free wifi and netflix (although i didn't use

the wifi was awful, almost always disabled

awesome digital tv & excellent high speed internet (finally - somebody has wifi done

good wifi

room was comfortable: crisp white bed linen, good wifi, good aircon, good shower

parking was easy, the apartment was very clean, and the welcome cake delicious

kitchen is equipped pretty well, apartment is designed neatly and traditionally, although a little

very near the town center, with a large free public parking on the next street

easy parking

in the kitchen, there is no hot running water, which has to be carried from the nearby bathroom

the wifi could be better. evening dinner in the restaurant could be better

great free wifi , great value for

being with 3 small kids we had at least one

overall, it's great property especially good space for kids to run around

wifi disconnected when not in use had to put password in every time we used it

room, good wifi, nice shared kitchen, friendly, super clean, great location in historic centre

super friendly staff. co-working room with good wifi. shared clean kitchen. the garden area.

on arrival, the wifi didn't work and was fixed the next day

of activities for kids and adults sports grounds for all ages friendly staff new a la carte restaurants organic

the restaurant for breakfast, lunch and dinner is just a very large, uncomfortable dining room, the staff is

perfect place for family with kids

went for a massage at the spa which was divine, and the spa was very relaxing, and the gym is better equipped

food was delicious and my little girl loved the mini disco and the swimming pool

also, the room service was not perfect

some of the equipment in the gym was out of order and some of the jets in the spa were not functioning

room service is good

quite a good breakfast and delicious dinners with everyday selection of fresh fish

a lot of older people there, like 80%, i think they should call it seniors only, not adults only, but i digress

heated pool was really good for kids and babies

very good thnx to all staff rooms cleaned every day kids entertained food very good to all tastes highly recommend

staff, helped us every time when it was needed - 1 heated pool and 2 big pools - nice snack bar and pool bar -

it has a gym, spa and evening shows

sofa beds are a bit bumpy and so if you have kids in your group

ok and it would have been nice to have some milk for a cup of tea in the morning, nothing that room service can

not a very extensive room service menu. could only eat at certain times.

room service food choices 4

breakfast buffet is marvellous

the breakfast was also tasty and so many options

the rooms are really nice and practical, there is a lot to do on site (beach, pool, restaurants, gym, spa, yoga

only pool and resturant, excellent wifi everywhere , very good choice of restaurants some michelin stared,very

every one of the staff were excellent, especially victor in the lobby bar , what a gentleman

the breakfast was lovely and the restaurants for evening meals were exceptional

a number of pools to use, excellent spa and gym

big bonus points for drinking water tap in the kitchen, spacious breakfast counter, a large selection of beach

good wifi

wifi was not good for video-calls and there is no kitchen or access to prepare food your self for

we couldn t catch the wifi in our shared room but didn t really need it !

the lift, the spa, size of room, quiet, location ... and breakfast was amazing

3 euros additional charge for night bar service

when we asked for mugs in the room, reception told us to call room service

breakfast was very nice, staff were ultra efficient,

there was a gym, sauna, and two jacuzzis on the ninth floor with amazing views of the city

restaurant phone not answered when trying to order room service

the kids’ scream and laughter woke us up by 8:00

is: ask for rooms on the opposite side from the school, otherwise you will wake up at 8h with kids screaming

the gym is very small ( 2-3 people max), and the cafe is only open some of the time - so limited eating

the swimming pool must be the best hotel pool in the city

y by day) car parking very close by, well equipped apartment, comfortable, well stocked kitchen

apartment has equipped kitchen, that is nice

the kitchen has all needed equipments and induction stove top that is pure luxury