awesome digital tv & excellent high speed internet (finally - somebody has wifi done

the wifi was awful, almost always disabled

good wifi

free wifi and netflix (although i didn't use

room was comfortable: crisp white bed linen, good wifi, good aircon, good shower

jacuzzi, small gym and open space with deckchairs to rest and chill available

room with no view, uncomfortable bed and no room service when requested and no tea or coffee facility in room

breakfast was very nice, staff were ultra efficient,

clean and nice . worth of money. good breakfast) parking is available for 12 p/d

a kilometre walk into town centre. spa area towels not always there

especially the bar staff, they are very hardworking and nice people

magnificent in all aspects. lovely decor and astonishing pool!

very nice stay, friendly staff, cosy, good wifi.

room overlooked the playground of an adjoining school, so we were awoken by the sound of the kids playing at 8

is: ask for rooms on the opposite side from the school, otherwise you will wake up at 8h with kids screaming

y by day) car parking very close by, well equipped apartment, comfortable, well stocked kitchen

apartment has equipped kitchen, that is nice

the kitchen has all needed equipments and induction stove top that is pure luxury

the hotel s restaurant is michelin star quality and the infinity pool and rooftop bar are top-notch

the pool on top-roof could hahve been heated.

amazing pool on the roof, great location, nice bright and good size room

great location, comfortable beds, very nice cocktail bar on the roof.

great stuff, rich breakfast and amazing roof pool

faced into a block of rooms ,noisy with the lifts but the hotel location could not be better the bar staff and

central location, free wifi.

good free wifi

wifi is bad, slow and frequently disconnects

bar area round the corner has comfy seats and a nice view over the park

need to download an app which serves as a key and which is challenging if you don t have wifi around

good and clean room, , strong wifi signal.

wifi in the room was excellent

not private (staff came in before check-out when we were still in bed), wifi didn t work, lots of hair in

the walls are very thin - the highest windows need a fence, it's a safety hazard - perhaps the wifi password

pet are allowed and i could stay with my pet

the furniture is really old, wifi is slow

wifi only seemed to work on the top 8th floor

room service denied finding it, that means either they didn't clean the room properly (it was left

wifi is very fast and stable

i chose this hotel because it had a gym

the room had a small kitchen (sink, stove, fridge) that i didnt expect, and was very useful with little kids

very nice bar upstairs with fabulous roof terrace overlooking the harbour

there was no wifi in the guest rooms, only in the lobby

was also surprised that there is no room service available (despite 3 restaurants on premise), however easy to

rked from the room)

no air-conditioning, no wifi

location, fast wifi

the wifi only worked if i sat right next to the door using a chair that was not quite comfortable

the staff was very helpful regarding my queries on the wifi

sheets and towels fresh and clean kitchen useful and modern with some free coffee, and water laundry on site is

the safe is better up in the bedroom than in the kitchen (we discovered it on our last day)

there are a/cs in both the bedroom and the living/kitchen area

was really nice, very well isolated (no noises to disturb you) with a comfortable bed; you have a kitchen nicely

we have no complaints but a kitchen roll would have been useful.

not a spa hotel and no swimming pool but great for shopping and siteseeing

location excellent,staff very helpful didn t do breakfast, rooftop bar an added bonus

room service breakfast was served without cutlery

location, pet friendly, loved that they were very welcoming to all of us

is missing a gym and pool, which would be expected from an nh in the downtown

being with 3 small kids we had at least one

great free wifi , great value for

being with 3 small kids we had at least one

overall, it's great property especially good space for kids to run around

wifi disconnected when not in use had to put password in every time we used it

super friendly staff. co-working room with good wifi. shared clean kitchen. the garden area.

on arrival, the wifi didn't work and was fixed the next day

room, good wifi, nice shared kitchen, friendly, super clean, great location in historic centre

not relaxing if you have small kids

parking was easy, the apartment was very clean, and the welcome cake delicious

in the kitchen, there is no hot running water, which has to be carried from the nearby bathroom

kitchen is equipped pretty well, apartment is designed neatly and traditionally, although a little

everything you need in the kitchen

wifi was not good for video-calls and there is no kitchen or access to prepare food your self for

we couldn t catch the wifi in our shared room but didn t really need it !

good wifi

did not use other facilities but they looked amazing like the pool and yoga and wellness rooms and spa

no pool - the pool and restaurant are under construction, the parking lot is also under construction

breakfast was delicious every morning, and the staff were extremely lovely

unprepared to serve in such a high quality hotel (except from the lady serving drinks during breakfast) and the

they have room services (burger, ceaser salad and sandwich which you can buy at a surcharge

were many photos of pool in the description of the place and room, but on the arrival we heard the pool is not

didn˙t know in advance that we won`t be able to use the pool, leaking in the bathroom, we expected more variety

neighbourhood with use of a very good community pool just opposite the accommodation

the big swimming pool across the road, quiet location.

am giving 3 stars only for the big swimming pool you'll get access to just across the road and for the host

the restuarant was superb. plenty of parking. the rooms were huge. very quiet and relaxing.

breakfast was delicious too and we loved the pool - you have distant sea views here as well

no wifi in the rooms but not a problem for us as we had 5g on our mobile phones.

beautiful garden, friendly staff fantastic breakfast lovely restaurant in lovely setting

the swimming pool was nice and there were loads of parking spaces in the parking lot

big, convenient parking

parking was free, ample and easy (after a slightly tricky arrival)

in the room a fridge and a coffee machine, no kitchen and kitchenware, except for coffee cups and a spoon,

room (aguacate) was over the kitchen and dining room and probably the noisiest one, but we don't sleep late so

some facilities for kids

car parking was adequate for the number of rooms although this didn't concern me personally

location in the city with free parking in the street, close of everything and quiet at the same time

amazing breakfast (meaning the quality) with proper local artisan food

and dirty, rusty, very old building, quite cold pool (both) spa area occupied by a lot of kids (jacuzzi) should

the tv was a waste of time, everything foreign, mini bar could be improved.

year's eve my wife wanted to iron the rightly crumpled dress, the reception's answer we have the laundry service

spa and the gym should slightly improve, just because it looks a bit outdated

breakfast was exquisite, so was dinner - a wide variety of dishes to choose from

was perfect, wonderful location, amazing room view, the rooftop bar with the jacuzzi is excellent

door to the gym facilities got stuck and took forever to open

the spa is just the best - high quality equipment, bubble beds, jacuzzi, massaging jets, hammam, sauna

the rooftop area was really nice and the food and cocktails at the bar were all very good and reasonably priced

nothing at all the only downside is it's adults only so i can't come back with my daughter.

lovely outdoor pool with very comfortable sunbeds and endless supply of pool towels

service at the bar is extremely friendly and drinks are mixed to perfection, but could be faster

would have liked longer hours for the gym

we had a bottle of cava, cake and chocolates awaiting us and the bed was scattered with rose petals

was very mixed, some nice things - fish, sushi, pasta, kids food - but lots of stale things (bread, prawn crackers

wifi in the room

- the wifi connection barely worked

size room, tv, wifi, great breakfast, dinner, newspapers

the wifi wasn't effective

we traveled with two small kids and really enjoyed our 1 night stay at the hotel

also no laundry service

a lot of the amenities you have to pay for including gym, heated pool (which kids are not allowed - so that

also come for breakfast early, as it is not filling up for those who come

poeple smoking on their balcony blowing into out room.

we required a non-smoking room, we found out that the room is smoking after our arrival, the staff did not

receive the luggage and give me some indications to buy few clothes), the garden and the swimming pool, the sea

wifi access was hard and the reception employees were not eager to help with it.

location, friendly staff, clean room and fantastic food selection for breakfast and dinner

room service

the location, breakfast and staff were all brilliant. a lovely stay.

the pool could have been heated more spoiled the stay

poor quality of cereal choice at breakfast (only 2, neither of which were tasty)

a lovely place with great staff, great breakfast

service in restaurant and bar excellent

food choice, food quality, pool dirty, sauna closed, jacuzzi doesnt work, rooms dated

spacious and clean room, lovely balcony,nice pool area.

great location, bar prices reasonable, good choice of breakfast plenty of loungers by the pool .

front of the seat; white net curtains, though clean, were grey with age; appalling, barely usable wifi - the

internet wifi

hotel lobby could be a bit 'warmer', lobby bar feels like a canteen

there is also a pool and a gym available - despite the central location, the pool area is quiet and it is great

put a free spong in the kitchen for cleaning and easier access to wifi

great views, clean rooms, regular laundry cleaning

hotel offers excellent amenities, including a swimming pool, a well-equipped kitchen, a rooftop bar with a great

the rooftop pool and bar is great.

friendly and helpful staff, beautiful view from the balcony, fast wifi for working, roof terrace was perfect

the pool is beautiful, there is a great hanging spot and a roof

complex, nicely maintained, very pretty garden and pool area

clean and comfortable room for one person. nice pool available, very friendly and helpful staff

the hotel has facilities and even a pool, though we didn’t have time to use them

there is a swimming pool and you can use it for free

breakfast with a very wide variety of choices and a terasse looking to the ocean and the teide, pool so great,

breakfast had lots of options with amazing views

good wifi connection

breakfast was also very good

inside rooms done have balcony so is not much to do if you with kids

is a nice large lounge area with a seating area and table, plus a large balcony overlooking the pool and puerta

enough space for parking

the variety and quality of food at breakfast and dinner is absolutely superb

rooms are big, amazing view, comfortabel beds, big bathroom, wifi ok, breakfast good, rooms are cleaned every

some staffs were not friendly at the pool side restaurants and the bar counter.

they show a pool bar in the photos but it is not open, that was

friendly staff, spotlessly clean room, handy kitchen facilities, safe storage and decent

basic but all you need central to everything- kitchenette was great and loved the roof top pool

little playground for little ones is very handy if you are with kids

wifi was awful

a bit too far from city centre and sea front. also kids area no available.

so ask for a room more far away from the bar where it takes place if you want to sleep earlier

perfect breakfast, nice rooms, fast wifi, friendly staff.

wifi connection no parking available

-very good breakfast and dinner, well done to the kitchen chefs

excellent staff, great breakfast well organized

how beautiful the place was, how well it was maintained and the pool area is just perfect for kids

there is also a tennis court and golf on the territory - you will definitely not get bored

wifi worked well

siam park in south and kids did quad biking

close to city center and bus station hotel staff put an extra bed for my kids for no charge, very nice of

price amaizing good for this property !, breakfast excellent, swimming pool, reception friendly

nice little pool and places to sunbathe

was very good, hotel and swimming pool as well

at reception (check-in and paying restaurant and bar bills) were slow, possibly due to a slow computer system

shoulde be wifi in whole hotel for everybody !

wifi in the room but only in the reception

gym was excellent and whole place very clean.

the same every day, bad coffee and juice, and the gym equipment was very outdated

everything was perfect breakfast stuff ud83dudc4d

gym for a hotel, more like a fitness centre

were super friendly, location was great and breakfast was excellent

if i could change something it would be the pool temps and some games and entertainment for the kids

wifi was free, tv could be set in english, although only a couple of channels i found

wifi everywhere

10 star breakfast since they have a great selection of bread, eggs, cheese, meat, milk, sweets, fruits and

pool bar

very good breakfast, good gym, cleanservice every day

quality of food lack of entertainment opening hours of bar lack of heating in room

breakfast - good choice buffet style

food for breakfast and dinner had very good options

i particularly enjoyed the lovely pool area, and the breakfast offered a great variety of delicious options

the swimming pool is big enough and has a nice view, it is heated

the room was amazing. the pool and free breakfast were great too. had the best week of my life.

a deposit must be given for the towels at the swimming pool which is a little bit cumbersome

the breakfast was very diversed, with a lot of options

additional fee for gym

the indoor pool is not suitable for children. always used by aqua

breakfast is reach and with good variety

another hotel service is that there is a self service laundry wash & dry on the ground floor for 6

cleanless, good food, quiet at night, nice staff, big cozy room, comfortable bed, large clean pool

we love kids club

bathing facilities are old fashion and the room service (cleaning and arrangement) can definitely be improved

it might be possible to add some fish and seefood in the buffet, but my kids love it and i found a good variety

we spent a week with my family ( 3 kids), we enjoyed the stay so much

resort has nice facility on it's territory including big tennis, golf and other sports

parking at the end of july was quite ok

great location. roomy and great views. breakfast was great. garden and pool were lovely

wifi is poor in the room. works mainly on the balcony or pool.

large rooms with lots of kitchen equipment

there is a good pool, that is fun for kids

not many parking spaces and no heating in the winter.

staff and best breakfast ever

if you are with kids,loro parque is 10 minutes driving

in general very quiet place, breakfast was really tasty and fresh

the wifi signal was low in our apartment but great in the lobby.

pool is heated and we got a great breakfast with freshly made omelet

plenty of parking

- wifi is only in the lobby, mobile signal only outside

not so many restaurants around the hotel the wifi don't cover the whole

especially if you want to taste different kitchen

but it’s possible, just be careful :) equipment in the kitchen was ok (there was coffe machine for capsules

there is an equipped kitchen if you want to use it

bar always closes at 9

staff are amazing , the building is so well maintained and a really calm atmosphere great wifi if you need to

lovely room overlooking the sea, great breakfast so much choice

could not get the wifi to connect on our phones

also that the bar stayed opened later than 9pm & why was the swimming pool taken away

location and views. car parking.

stuff was helpfull, they have private parking

few minutes drive away from the south airport, in between small fish villages and offers free parking (therefore

free parking is provided and good-quality wifi is in the room

it would be nice to find some more vegan food at the breakfast buffet next time