the view. the swimming pool was perfect to rest after a long hike. the mood.

the breakfast was poor. there were ants in the room and a 'old furniture' smell in the room.

wifi worked only on the common area (which was cozy)

terrace view, parking lot, garden, traditional facade, atmosphere, silent, big rooms, big terrace, excellent

the staff was the best we could expect. very good sweeping pool. tasty breakfast. all good

but it’s possible, just be careful :) equipment in the kitchen was ok (there was coffe machine for capsules

there is an equipped kitchen if you want to use it

good sized pool and gym, while the food was great for the price

parking nearby is free

we arrived late due to the flight issue and she was very kind to let kids have dinner and then check in, thinking

the food was excellent; both breakfast and dinner offered a wide variety, with the menu changing every day

the food for breakfast and dinner was delicious, vibrant, fresh and interesting

would need a bigger car parking area

wifi available only on balcony :)

wifi has weak signal, even in central lobby area.

there is a good pool, that is fun for kids

the breakfast as well as dinner was better than expected. the staff were more than friendly.

were excited to check out the gym since the rest of the hotel was so lovely

the kids loved the minigolf

hotel is located on the heel, which makes a perfect view, but might be hard if you travel with kids and have to

gym at the hotel was amazing very raw and old skool

it was not a problem for me or kids, but my wife needed earplugs to sleep and sometimes i'll admit it felt very

juice from a machine !!! wifi in the room very poor reception !

dinner and breakfast are both with a wide variety of excellent dishes

the buffet for breakfast and dinner (we were half board) was excellent

heated pool

furthermore, a lot of the advertised services were not available (a la carte restaurant and laundry service

indoor pool (separate business) not open during weekends

the price the breakfast is very good with a varied choice

kids animation was extraordinary nice

has a laundry facility (washing machine and dryer) which is very useful and can be paid through an app if

access this pool if you purchased a daily or weekly pass for the combined pool, sauna, spa and gym

small swimming pool on the roof to relax

pool was great and the staff food wasnt that good as expected just plain and simple just the same

far out of main town up hill . poor wifi

the room hasn't wifi service

breakfast was very good, hotel and swimming pool as well. unfortunately wi-fi only in

a larger frying pan in the kitchen would make things easier

pool was cold but still great for a dip on a hot day

the swimming pool was great

everything even whispers so not do cool with small kids od you want some quiet time for sleep no wifi insider

rooms comfortable and kitchen well equipped

rate the services, bar is reasonable priced for those not staying all inclusive and but the breakfast is amazing

comfortable bed. well stocked dining room at breakfast. pleasant staff.

the wifi could be better and no option to change the tv language

very good breakfast, good gym, cleanservice every day

good comfortable and clean room good wifi and laundry everyday.

wifi signal could improve, and the parking lot was always full, if you arrive after 6 pm, you may

bed was quite hard. you have free wifi only in some public areas.

great view, close to centre, parking.

were traveling with kids and the location wouldn't be convenient without a car - it's a good 30min walk to the

rooms are big, amazing view, comfortabel beds, big bathroom, wifi ok, breakfast good, rooms are cleaned every

good breakfast

our children loved the free sports facilities - basketball, table tennis, badminton and crazy golf, all perfect

loved the cleanliness, the quality staff, the pools and the garden, the breakfast, the bar and the lounge area

pot of tea for breakfast. rather than a cup. children taking over the dance floor on the night.

mini golf is free

pool restaurant is great

the laundry service left our clothes dirtker then they were before with and unpleasant smell

my stay at the hotel, was a bit afraid about the breakfast because of the reviews, but everything was great,

nice balcony with view of teide. they were very helpful in allowing me an early check in.

breakfast-very good lots of chose quiet place which i really enjoyed with my partner,nice pool area,very near

i enjoyed the gym activities in the morning such as pilates, aqua gym

wifi was ok

loved my room- top floor with balcony, view with pool and trees, quiet and private, 2 desks for working and

no room service, no parking

aimed at the german & french market if there was entertainment we were not told about it and the bar area was

was usually empty, pretty standard but decent and tasty breakfast selection, quiet area, and pool in the backyard

the same every day, bad coffee and juice, and the gym equipment was very outdated

loved the hotel gym, it's large, well equipped and air conditioned

the balcony had zero privacy and wifi was awful.

was really tasty and good the breakfast was one of the best i ever ate, and you have also the pool and the bar

close to city center and bus station hotel staff put an extra bed for my kids for no charge, very nice of

entire island with ease from this hotel, television had netflix and youtube which was a bonus, pool was secluded

the pool is beautiful, there is a great hanging spot and a roof

the hotel has facilities and even a pool, though we didn’t have time to use them

kind and available staff, nice pool, large bed, everything very clean.

lovely hotel, good facilities, liked the options of pool, breakfast, microwave and fridge

beautiful rooftop and pool

there is a solarium and a good roof top pool with great views

there is music from a bar (a live person singing), this stops at 12

little playground for little ones is very handy if you are with kids

the pool is in full sun all day with an area below with shade and a bar, showers and toilets

good wifi connection

beautiful view, swimming pool next to the room, nice staff

a bit of a small kitchen space, but better than nothing

great views, clean rooms, regular laundry cleaning

location, wifi, balcony, swimming pool, super nice staff, the views

the wifi was not great (first floor)

wifi not really strong

breakfast with a very wide variety of choices and a terasse looking to the ocean and the teide, pool so great,

great location, clean room, helpful stuff, tasty breakfast!

breakfast was also very good

also breakfast needs some extras like milk, ham, more fruits

the swimming pool is really small, can't even spread your arms properly cause you're already at the other side

service in restaurant and bar excellent

also bar snacks were not available (need sandwiches or chips) as no shop near by

the pool could have been heated more spoiled the stay

spacious and clean room, lovely balcony,nice pool area.

breakfast was great as well

we still can t believe we paid so little when you consider the extensive breakfast and the parking in the

breakfast: exceptional, started with a smoothie

wifi is also available

reading corners within the peaceful and quiet courtyard of this estate, a lovely and personalized breakfast with

sand beach - hotel staff was so nice and accommodating we had a great room with a view to the pool and a lovely

friendliness and helpfulness of staff. view from pool side rooms. hotel location on seafront

perfect location and nice breakfast. the view from the room was perfect

wifi connection at the pool and reception was good but at my room, the 11th floor, not or hardly

the gym was small but well equipt

the wifi wasn't effective

so pleasant, helpful and involved in the wonderful stay for me and my children, from the pool bar staff, to the

very nice pool area

facilities are extremely clean, and pool and bars really taken care of

great location, nice pool, good food, it s worthing the price

location in the city with free parking in the street, close of everything and quiet at the same time

amazing breakfast (meaning the quality) with proper local artisan food

attentive and pleasant staff, great view from the balcony, free parking, easy to find

attentive staff, great pools, spa and kids club

we had a bottle of cava, cake and chocolates awaiting us and the bed was scattered with rose petals

breakfast

was very mixed, some nice things - fish, sushi, pasta, kids food - but lots of stale things (bread, prawn crackers

the pool is also very good for the days with rough seas

the pool area was lovely with 2 x pools, one for kids and one for adults

a lot of the amenities you have to pay for including gym, heated pool (which kids are not allowed - so that

there was a great choice for breakfast. the pool area was excellent and very relaxing.

the spa was

delicious breakfast

street parking available nearby

would be useful to receive information in advance regarding parking

parking outside to load luggage was difficult, but that is a function of the street, not the hotel

however, it would be wrong to suggest that it's all old-fashioned: the tv was hi-spec and the wifi functioned

setting pool was a good size as the sun deck area, not on top of each other , breakfast and evening meal

wifi was terrible

it has a great location, it was spotless, comfortable and the breakfast was amazing

wifi not functioning in our room

the breakfast is amazing and the staff is super friendly

the jacuzzi and bar upper level were so fun to hang out at and the views were breathtaking

the hotel is very well equipped, featuring a gym, spa, swimming pools, bars, and more

we paid the 15 each for the spa, and pretty much had it to ourselves

cosmetics also big mirrors everywhere, spa was briliant especially with the floating pool, strong wifi, iron

30am spa - one of the best i have been in

were struggling a bit with a parking space as hotel doesn't have their own parking and it was kids holiday as

arrived early

beautiful view from our room, nice breakfast, friendly staff, big and clean room.

10+ - very comfortable beds - very very clean (except children zone) - nice heated pool - small gym

good breakfast, cosy apartment with beautiful view, nice swimming pool with lots of entertainments

no bar or cafeteria only lounge and restaurant

good breakfast and warm, nice, helpful staff

staff, close to all shops and restaurants but set back from main road, plenty of parking, nice breakfast

great breakfast, great restaurant with super nice terrace

breakfast was not good, the only nice bits were the pastries but those were small and gone after 10

perfect location for exploring teide. breakfast is superb

decorated spacious room, good breakfast options, plenty of private parking, tea making facilities in the room

the hotel is really well set up, and breakfast is very good

the breakfast is excellent.

traditional yet modern and clean accomodation. would recommend.good selection for breakfast.

very well equipped kitchen, you can find everything to the smallest detail

with a lovely shower (even though it was stated as a shared bathroom), very well equipped kitchen, perfect

the kitchen there is a really low door so we hit our heads several times on that wooden door frame

the kitchen was fully equipped (even with coffee capsules and wide selection of tea) and the roof

kitchen is in common, the same with little saloon with board games and books and washing room

was reasonably clean and room service satisfactory

is a small hotel with only 5 rooms, steep entrance, garden with pool and animals

we noticed a strong smell of cooking food in the room (the kitchen was on the floor below).

he provided very basic info re breakfast, wifi, the room and keys and the restaurant being closed for dinner

some facilities for kids

big, convenient parking

no wifi in rooms. no designated bar area to have drinks before dinner.

wifi is not working in the room, and actually not very stable even in the reception area, that's a

breakfast was delicious too and we loved the pool - you have distant sea views here as well

wifi only available in lounge

especially breakfast and dinner exceeded our expectations

the spa was amazing with turkish bath, plunge pool, sauna , steam room, jacuzzi and pool

there is also no bar, which would have been nice to have a separate bar area to relax in the evening, there

beautiful and calm place, relaxing spa area, very friendly staff

wifi is very slow

fire alarm went off in the night with no explanations, and the wifi didn t work for 30% of the trip

nothing was too much trouble for them breakfast was lovely, lots of choice would recommend and we will be

good breakfast and perfect atmosphere

nice canarian house, renovated, tranquil, great breakfast

good location friendly clean quiet. nice breakfast.

good continental breakfast was served every morning

com platform - parking is on the same street in designated places, or just around the corner

wifi is good and the add on breakfast is excellent value

wifi signal did not reach to our room (but did work in other rooms).

big parking in the city, walking distance from hotel unless you have very much and heavy luggage

can only gently suggest improvement in wifi in my room, but i was told this was better in the communal area so

wifi signal in rooms terrible. breakfast a little basic (croissants very small and hard).

the pool was out of order - i was very disappointed on this

the hotel has parking and it is an ideal location if you have a car and want to explore the island - about 30

free, private parking

tea/coffee etc); all new; very quiet although close to the road; nice lounge zone instead of pool, with a

clean hotel, great breakfast, very polite staff. comfortable bed, very good wifi.

that was sad to wander around the little town with almost all but one bar open

there is parking on the street available, we had no problem finding a spot

enjoyed the relaxing spa facilities

the large parking behind the churches is also ok by day

were many photos of pool in the description of the place and room, but on the arrival we heard the pool is not

the big swimming pool across the road, quiet location.

neighbourhood with use of a very good community pool just opposite the accommodation

there is no pool available, but it’s not actually in the list of amenities included

am giving 3 stars only for the big swimming pool you'll get access to just across the road and for the host

kids are entertained and happy

the snack bar outside is constantly stocked with pizza, chips, hot dogs and a bbq cooking burgers and chicken

breakfast, lunch, dinner were excellent

of any alcoholic drinks except beer next to the smaller swimming pool ,i had to walk to the main bar every time

cleanliness and facilities for kids

only criticism is that we wanted to use the spa on the last day before coming home

also wifi quality could be improved, i could barely use it while in the room

sometimes the music round the pool was too loud. spoilt the peaceful ambience.

the view from the pool and is fantastic, look our for whales and dolphins from the balcony

gym is a plus

breakfast, great pool areas for kids, comfortable beds and everything was great

hotel with pools, restaurants, gym, kids area

snack bar exceeded expectations with hot foods

* warm pool * free parking spots

the only thing i would mention is to make the kids club more friendly/appealing so children would want to stay

mini bar service in the room was confusing, it was not been informed that it's not free as in-room tea

e of the most stunning pools i have seen), bedrooms were spacious and well decorated and kids entertainment and

the room service meal was very good

staff at the kids club is fantastic and really take care of the kids

the gym was new and clean, very good

food was a little over priced and the 25 access fee per person to the spa was a spoiler to an otherwise

the view on the parking but still fine.

wifi was atrocious

breakfast each morning was excellent with plenty of options, and we appreciated the calm,

pool villa schedule could be prolonged for an hour or more, at least at the adult-only areas

big bonus points for drinking water tap in the kitchen, spacious breakfast counter, a large selection of beach

the breakfast and dinner were great as well

puddles to get to the bed, there s no views outside it s just a tree and where they hang laundry

great breakfast

breakfast very simple

i would suggest to improve the parking because i was always scared to ruin the rented car.

they have room services (burger, ceaser salad and sandwich which you can buy at a surcharge

we had bad weather, so we really needed a car, and tenerife is known for traffic and little parking options

the restaurant was good, personnel very kind, we didnt try the breakfast because it was quite expensive

did not use other facilities but they looked amazing like the pool and yoga and wellness rooms and spa

we couldn t manage to enjoy pool because of bad weather

heated pool, great for kids

kids club and swimming pool

kids loved the entertainment and claudia & gary were so good getting them involved

kids club and staff great

also wifi is very poor and sometime stop working altogether

lacking room service poor ie asked 3 times for ice on one afternoon gave up in the end mini bar wasnt

the common areas - the rivers, pool areas, restaurants, rooftop bar etc were beautifully furnished and comfortable

having your own terrace and pool was the best part and totally worth the cost

we had an issue with booking golf which caused a lot of stress and the concierge were not particularly helpful

staff is super helpful and responsive, great room service as well as pool

a very smoker friendly hotel no smoking areas apart from out the front not allowed by the pool or at bar

there is no small pillow. the gym is underequipped, no dumbells

the entertainment, the food and drinks, the pools and pool area

they have great animations all day long, which is good to keep adults as well as kids busy

how spacious it was & that there was more then one pool to chose from if one was very busy

and the pool was not heated unlike it was last year

pool scene the vibe

we got a courtesy upgrade at check in to a gold deluxe room with a pool view and it was complete luxury

room service for breakfast was expensive and food not upto standard toast was like rock and beans

sometimes at noon the music at lagoon pool was too loud .

no room service in between, so if you are not hungry during the lunch and dinner hours - there is no

the wifi was absolutely terrible and the fitness centre was a joke

kids pool was off to often, staff explained it with a wind

choice of music in the lounge bar is excellent

great activities for the kids, lovely pools (many to choose from)

have been great if pool bar (bb seaview) served dinner in the evenings complimentary transport - very hilly

room service choices were a little lacking, however what we did eat from there was lovely

we were 4 adults + 2 kids and stayed in a 3 bedroom suite with our own swimming pool

did not like the breakfast, i like hot food and this was luke warm everyday, i even tried going early in the

when covid restrictions are over, the bar will be available for evening dining again

use some digitalization for booking tables at the restaurants, haircuts and massages at the spa center

the lobby was impressive, the rooms and room service system was old and outdated, safe would not lock, clunky

also plenty for kids, plan to return with them at a later date

must realize that all inclusive can lead to poor service to those not in receipt of all inclusive(pool bar

the breakfast was

we also enjoyed the spa and tennis court

attentive and friendly staff , hotel restaurants and bar facilities

more kids activities didn’t like the no inflatable rule in the pools

super interactive with the kids

with the spa area