the hotel was good value with free wifi on the room

the receptionist when i checked in was rude got no welcome ignored my questions when asked about room service

plenty of parking space

great location for kelpies and falkirk wheel good parking room

breakfast buffet was provided, offering both cooked

with complimentary kitchen

there is a bar downstairs in the house, so it was a bit louder until late evening, but nothing that would be

location, parking, cleanliness

kitchen open later

bar a restaurant were impeccable, great design and relaxing feel

no breakfast option available

location, excellent breakfast and evening meal

has off street parking and there is a bar and restaurant

every single one from the kitchen staff walking by to all the bar staff were so friendly and proactive in saying

wifi was very bad and no bath only a shower

great lot of parking and right outside the hotel

wifi was a little slow

free wifi with good connectivity

lovely warm, comfy clean room. friendly staff & ample parking which was a bonus

cleanliness, accessible parking, very quite

location and parking

also has a laundry service

shared kitchen which was packed a few times

also, the hotels accepts pets and the rooms have shared toilets and bathrooms

stayed at the hotel as went out every day but it was great, only thing i would change is the kitchen having to

also advertised as having free wifi but it didn t work

no wifi

the first floor corridor reeks of laundry smells and was very unpleasant to walk through

the wifi could have been better

wifi was very poor & lack of plug sockets in room. also no tooth paste in bathroom.

what we liked: * friendly and welcoming staff * good attention to cleanliness ( we even saw the kitchen through

there is a restaurant and well stocked bar within the hotel and the menu suited all tastes, there was a children

location was easy to find with easy access to motorways great restaurant at good prices free car parking friendly

also good fusion kitchen at the hotels restaurant

great all round, low price and clean! bed was comfortable. bar downstairs had football on.

they have to work out the issue of internet/wifi because sometimes the mobile signal is poor

was no wifi, which was promised, and we almost didn't go because nobody from the inn contacted us to

very friendly staff, easy parking, great local bar

the room was not above the bar but around the back, and it was really quiet

room without privat bathroom but clean and nice for one night stay - easily parking on the road

bar manager was amazing friendly and calm, he seemed to hold the place together very well

parking - conveniently available on property location - is decent, not on a very busy street so

about the room just made it seem a little sad and an afterthought compared to the restaurant and bar which have

great location and easy access with free parking

bar could of been open 24 hrs as we asked for a juice at midnight and was told no

very chatty and good with the kids

thing that let it down was the breakfast was cold, but they obviously had some problem in the kitchen, so i

no wifi -signal appeared too weak

everything was explained about breakfast (as in where to go), the wifi password, and if i had any questions,

wifi signal in the room was very

it lacked atmosphere and the bar wasn t attended well

wasn t big enough to have normal hotel guests as well as a wedding and sitting in the bar, i felt like i was

i booked this hotel as my usual glasgow hotel rates were really expensive because of the golf open so travelling

room and bar looks like a throwback from an eighties disco

great staff, very enjoyable food, decent sized room, great bath, plenty of parking space

was clean, covid secure, modern with good restaurant, bar, and pool complex

find, clean, room was excellent, bed very large, shower brilliant, cost excellent, parking safe, wifi good

homely, cosy, lovely interior, great spa and gym! the staff were great too

liked the pool, and watching the golf out of my window, i also loved the food, and the staff were so lovely

booked a queen room very spacious fabulous sized bathroom too bed waa very comfy breakfast was lovely plenty of

was perfect wifi great and the food was absolutely stunning can't wait to come again and plenty of

comfortable on suite bathroom large screen tv coffee and tea making facilities very good free wifi the restaurant

way above what i expected, clean, modern and very comfortable with a restaurant, bar and lots of parking

very clean, following covid-19 precautions, free parking in hotel grounds, outside beer garden, spacious clean

liked the motel style, spoiled by noisey guests and kids running past the room constantly

excellent food. nice bar area. friendly staff.

had issues with the booking process- due to wifi problems the booking seemed to not go through and a confirmation

the wifi strength in my room was quite weak but that is a minor issue.

friendly, helpful staff, great value, fab breakfast, easy parking, all great

property was a homely feeling with bar downstairs that served food didn t even need to leave to property unless

super clean room and modern bathroom, staff were amazing great freshly cooked breakfast nice bar and food menu

room service menu should be in your room

liked how friends the staff were and relaxed even though we had the kids with us.

however some more regular entertainment would suit especially if bringing kids along to keep them amused in

breakfast was poor, no staff and all the tables hadn t been cleared so had to sit in bar for breakfast no

was very centric in the town and there was a lot of parking available even though the hotel was rather full

great safe free parking

very comfortable and great to have the little kitchen

a real bonus that there was parking near the property

the room was exceptionaly clean, bed was comfy, the location was excelent, free parking

was a prom event on, on our second night stay, and the front door was constantly slamming as the kids were in

mmmmmm lovely) i used the gym too which was more than adequate and very clean

was excellent but it would have been nice to have a simple cooking facility, as the rest of the kitchen was

the wifi was actually better in the pod then the hotel

the tv wasn t great as the wifi was poor

wifi wasn't great

beautiful grounds with bar and restaurant

a welcoming bar and restaurant and the staff are very helpful, especially the lady serving us breakfast,

warm and friendly staff, breakfast and evening meals delicious. grounds were lovely.

spacious room, wifi, quiet location

location, pet friendly, people

the heating/aircon was noisy and blew air directly at the bed. the wifi was poor.

breakfast was brill, staff were great ,it was quiet with comfy beds the kids loved it ,will be back again

the bar and snack prices are extortionate.

wifi was very slow

the room service wasn t daily

wifi does not work that well as expected.

excellent stay in the downtown, with tasty breakfast and free parking

tricky to find parking lot

lovely bar area, friendly helpful staff and food served in resturant in the evening very nice if somewhat

breakfast was great, coffee not very good

and that's your lot), i had to walk through the back stairs where they openly store all the laundry bags to get

service had bags of dirty laundry left in the hallways all day

location to sterling castle. comfortable large king size bed. great full cooked breakfast.

also, you now have to pay for car parking which wasn't great

had difficulty logging into wifi

i will be back bar staff ask really friendly as well which helps a lot see you all

staff were rude upon on checking in, for it being a pet friendly hotel they didn t not make us feel welcome

the food (breakfast and dinners) were sensational, the potions were generous

the location is ideal for anyone travelling on or staying in the area with ample parking

hotel perfect staff wonderfull done everything we asked for in booking so accomadating bar staff lovely felt

lots of parking, big comfortable room, convenient store and food options closeby.

convenience of nearby parking

the bar downstairs was great and the locals really friendly

no wifi access in the room. the bathroom should be clean much more thoroughly.

no room service until the second day

it was very accessible parking was very good. the staff were excellent and facilities very clean

staff were great. room service was spot on. food was delicious!

have been good if we were notified of a wedding party however as it was noisy with families and kids running

to the swimming pool was fab and was well supplied with toys for my niece

however it was above the kitchen and the noise from the extractor fan was noisy and constant

to have the bar and restaurant inside is very convenient

kitchen - there is a noisy fan

the breakfast was, wow

i would highly recommend this hotel if you are looking for a pet friendly place

staff friendliness, easy parking

parking food decent . room okay . in the middle of getting refurbed.

plenty of parking and close to other aminiteys

really nice stay, close to train station, fantastic breakfast

very good.husband got 3poaced eggs myself had a cooked breakfast no complaints.

more light in the bar area and bedroom

food in the bar excellent and a good pint

good food and a nice bar area

collette on reception and later on bar work, was so warm, kind, friendly and helpful that we instantly felt

from the welcome on arrival to the catering and bar staff during my stay everyone i met had a smile and went

their gym was not accessible for some reason, so they gave me a keyfob to go use a gym in a nearby

lacks a spa or pool

the room service could have more choice.

during lockdown, had room service for both dinner and breakfast, both were excellent with great service - nothing

we ordered room service our order was wrong and it was sorted instantly

plenty of easy free parking

shame spa facilities were being refurbished but hoping next time we can use them

when travelling with kids, not very

superb leisure facilities with a friendly spa team

bar service was good and overall a nice relaxed environment with no screaming kids

staff seemed frightened of kids - they insisted that we sit furthest away from other people dining, though the

location, accessibility, wifi, connectivity. bedding clean. carpeting clean.

clean, comfortable, good wifi

room was perfect for my kids and i, and the situation by the cathedral is just lovely

of the room for a family of 5 - i didn't expect mum & dad to really get their own room with the kids in an

with 3 kids, our two rooms were a little far apart.

car parking is enormous situated in the most astonishing and well kept grounds (hats off to the

the staff were super accommodating, putting both a z-bed and travel cot in our room for our kids - and the room

$110 aus dollars for a small bag of laundry. really poor risotto

suggested we do this so they could make it extra special with complimentary prosecco, rose petals and chocolate

only downfall was that on saturday night the bar closed before 12 and we were told its at the porters discretion

the rooms are impressively spacious, offering guests a comfortable retreat, and the parking area adds to the

the room above has kids running around after midnight and early in the morning

window in my room didn't close completely wifi signal was also very weak in my room, it may help to add more

restaurant and bar staff are very comical in a good way

free golf and good food

parking, reception , staff , breakfast , bathroom , almost everythin

great friendly staff. top notch dinner. breakfast was very good. best omelette in a long time.

ample parking, and an excellent choice of breakfast which was faultlessly cooked in my opinion

i didn't have my golf clubs with me.

excellent value - lovely for walking dog round .free newspaper daily -wifi was excellent

not a lot of relaxing seating at the bar only tables for eating food .

happy to return, great friendly staff, great rooms and facilities, decent car park and excellent breakfast

room service

that was very helpful for kids meals

the beer garden and the inside of the bar were really welcoming

we didnt have any kids with us but there were lots of board games and books in the bar area

staff went out of their way to accommodate our early check in for a wedding and the breakfast was superb

they allowed us an early check in and welcomed our dog, even offering to let him out in their yard in our

great bar and beer garden

great staff, great food, free parking, close to train station.

superb location , lots of parking

poor wifi signal. poor tv signal.

friendly staff, lovely room and free parking

wifi was poor, kept coming & going.

wifi wasn t secure so i didn t use it

wifi worked downstairs, but didn t work in my room

be honest i can't think of anything, parking, service, hospitality, cleanliness and value where all superb ud8

great location. plenty of parking and the rooms were lovely.

really nice food, nice place, good location, free wifi.

the kids had such a great time

a family friendly area, there's so much fun we could not find enough time to explore with the kids on our 2 days

also as it was easter the staff had placed easter eggs in the room for the kids such a lovely

cleanliness was top notch nice friendly reception and bar staff

breakfast and room we re both great

very clean. great parking. good sized rooms

very friendly welcome, pet friendly with nearby country park to explore

where a credit to the management, got an early check in and asked if we wanted breakfast front desk staff couldn

free parking

had a good time, very clean , good breakfast, games and colouring for kids at the restaurant, nice people