staff were very helpful and friendly plenty of entertainment in the main bar and food and drink very cheap

a big thank you to brook who was so kind in facilitating a late check out,much appreciated

everything the food the staff elisabeth was great the rooms the spa bath mmm lovely

kids eat free at weekends staff were great, really friendly and helpful

not suitable on weekends for families travelling with kids due to pub and club.

young boy on bar at wedding bit rude to couple friends but rest of staff amazing.

a pleasure to stay at this hotel staff on reception and in the restuarant and bar are so

and i was i'd of known that a complimentary round of golf could be included, i'd of brought my clubs

breakfast was huge & very tasty

room was spotless and very comfortable with a lovely view over the golf course.

can be tricky to find a parking place sometimes, while the parking is shared with shopping centre

free wifi tio notch

evening kids was running about corridors sunday am about 6

very good location, access to parking, welcoming staff, big and clean rooms.

kids running up and down hallways

the bay horse was a nice pub, and the bar man was very

a bar with karaoke under rooms, which works at least until midnight, so it seems that the party is in

there was an issue, like an alarm beeping, the bar staff couldn't do anything about it as the bedrooms are owned by the store across the

noise from the bar downstairs wham trying to sleep, wasn’t really an issue as that’s what you should expect if

wifi code had to be asked for and was wrongly written down by under-pressure bar staff - only found out after staff had gone home

great quality breakfast, welcoming staff and a large car park directly outside hotel

breakfast wasn't as hot as it should be

plenty of room, lovely bathroom with a big shower, breakfast was lovely

generous and varied breakfast choices

and the waffle makers are such a great touch and extremely exciting for both kids and adults

we were also towing a large trailer and they sorted us an excellent secure parking location

partner, 2 kids and i enjoyed a lovely stay at the alona hotel

waiting to be served at the bar on sunday i stood for 15minutes and nobody acknowledged i was there so i left without ordering

there's a theme park right next to the hotel which is an added advantage for families with kids

a family friendly area, there's so much fun we could not find enough time to explore with the kids on our 2 days visit

ideal location, superb breakfast with limited dining offers during the rest of the day.

great, close to theme park for kids

staff were all very friendly and we had both our evening meal & breakfast in the restaurant / bar area

had a good time, very clean , good breakfast, games and colouring for kids at the restaurant, nice people

very clean well located and tremendous staff. lovely open plan reception bar restaurant area.

early check in - room was great

the room is big, very clean with room service every day, conformable large bed, good pressure in the shower with very hot water and

the gym was closed

shame we weren t over for longer as we could have taken advantage of the facilities, gym, pool etc

breakfast was good plenty of choices could probably do with more choice of cereals as i thought

ideal location with parking. the staff are very friendly and attentive

free car parking

during lockdown, had room service for both dinner and breakfast, both were excellent with great service - nothing was a

i would like a little more brightness and colour in the reception, bar and grill areas

hotel has a good central location between edinburgh and glasgow, and parking

stayed on a saturday night so it’s to be expected but the bar / function rooms were very loud and rowdy until about midnight

from the welcome on arrival to the catering and bar staff during my stay everyone i met had a smile and went out of their way to check i was bei g

good food and a nice bar area

food in the bar excellent and a good pint

more light in the bar area and bedroom

air conditioning and the gym

the room service and food was above eny thing i've paid for in the past will come again

next to the main shopping centre plenty of free car parking the room was quite spacious free wifi worked well friendly and knowledgeable staff good value for

food was great, room service was fast

gym, family room, good prices, location

hotel, bar and restaurant

parking is on-site, plentiful and free

loved our room and the location of the room, and the entertainment in the bar was amazing dj played the best music and my partner loved being able to watch the

was amazing, staff were really friendly and the room service was amazing would definitely stay again

breakfast was lovely but i preferred it when they used to do breakfast cooked to order as it was a

towels and also a hairdryer, in room kettle with tea, coffee, access to restaurant menus and also room service

wifi, spacious room and bathroom, very nice bath tub

downstairs bar is not really in keeping with the comfort level of the rest of the hotel

quite nice location breakfast wasnt up to scratch more like a kids packed lunch to be honest

place with private parking, reception, room service, bar and restaurant

nice bar area and dining room, all meals very good.

parking onsite in a beautiful location. great food and service here! everything was perfect

sympathetic and helpful and went above and beyond d to offer things like a drink and food from room service as the restaurant was closed

decorated lovely, good location for glasgow, free parking. quant village!

very nice hotel, room service was good aswell and food very hot on arrival

ached eggs on toast) - spoke to the chef who

the day of arrival we had problems with our water and the hotel organised early check in for

comfy the staff extra accommodating the breakfast was fabulous the dinner was delicious the spa bath with tv out of this world

great room

fantastic property.. value for money. ample of free parking available at hotel

nice and quiet lovely breakfast excellent

very nice staff and cozy bar which also served breakfast

loved the wide choice on offer for breakfast and everything was very tasty.

bar was beautiful and room perfect

the staff were amazing. high standard of breakfast and rooms.

great for convenience but you’ll have to arrange a late check out if you want a shower afterwards

wifi in room

wifi signal was not as strong as i would have liked

we like the location, the parking, quality of room abs very friendly courteous staff.

close to everything but with the easy parking, fabulous breakfast and amazing rooms

poor wifi connection, but not that much of a problem to me

the hotel was clean and fresh and the breakfast was great, self serve hot and cereal etc and the staff were all helpful and friendly

excellent, clean room, gluten free breakfast options, user the little gym which was great

fantastic foyer with games and pool table, small gym and shop and

the location was great for me the staff were excellent especially the young girl behind the bar who’s from inverness

quietness, cleanliness of entire area and the rooms, friendliness of staff, the gym facility( small and basic, but we did not expect to find it at all), the location( very close

extra £25 for late check out 4 times someone chapped door for us to leave twice door was opened and wee were

breakfast, vegan/vegetarian friendly easy check in/out early check in was possible comfotable bed coffee, tea refilled every day - even cookies

love the common access areas with gym, table tennis and snooker

complimentary chocolate bar and a sweet note in room, was a sweet extra touch

welcoming staff, wonderful facilities including work space at the lounge area, pool table, gym, laundry etc

arrived super early and the staff were so so helpful, let us enjoy a breakfast and early check in, more than we

breakfast was lovely and filling, set us up for the day

the price of alcohol at the bar was a little expensive.

location early check in space ish room for family and breakfast friendly staff

nice to have the bar available once returning from walking/touring the city

the rooftop bar was excellent

the room had its own wifi connection

room service gadget didnt work

the room service and theme was brilliant

wish they had room service for food

money, extremely clean, private bathroom in room as well as showers near room, spacious area with kitchen facilities, great check out time, reasonable parking prices 2 minute walk away, beds were

facilities was limited and was only fleshed out once we arrived, which complicated some matters (laundry room available but only for certain hours, no kitchen space or access to boiling water for

the kitchen is missed !

laundry is only open from 5pm and can be long queues

no breakfast available as kitchen out of action ud83dude15 location was good

clean, comfortable and modern rooms, nice ambiance in the bar area

wifi was bad

is in a perfect location short walk from the train station and residing within the hub of the bars and restaurants

absolutely loved our stay at the ac mariott in glasgow we had requested an early check in which we got

the amenities are fantastic offering an outstanding gym with a lovely chill out area to do one s work

prices were clearly increased because of the dates it was booked on

rsonal preference)

our room did have a drainage problem which was a little unpleasant, and room service said 24/7 but when we tried to order late on it said it wasn t taking orders, but

gilly the bar guy was brilliant

good breakfast and phoned for early check in and not a issue at all

beds were very comfortable. 24/7 room service/ bar/restaurant. great location. pleasant staff.

gave us late check out

the city centre over the weekend ) the hotel bar was quiet too, we didn t eat at the hotel but breakfast looked good

no early check in.

and drinks as it was our anniversary, free tea and coffee and fruit all day and free pool table, wifi was

i forgot my work out clothes, so i didn t have an opportunity to utilise the gym!

early check in / had confirmation email day before - so travelled up 4 hours and stayed over night

breakfast was perfect 10/10

no bath, but very good shower. gym facilities were quite limited.

only thing i'd suggest is for the room service menu - after 10pm the choices are a bit limited, i think to either curry or pizza, and

small gym

the only thing i would suggest is a frying pan. useful for making breakfast.

having the kitchen was a definite plus

clean room with kitchen facilities. central location

the kitchen was really useful to have

staff were great and allowed an early check in and late check out- which was massively appreciated

we had an executive room so early check in and late check out with access to the executive lounge

which was facing the railway, you could hear the trains and you could hear the neighbours and kids crying

the free wifi was a great benefit

a bit noisy from the room upstairs. kids running about a lot.

absolutely everything! it's a beautiful hotel. lovely room staff very helpful breakfast was fab

the complimentary mini bar is

wifi, location, lounge, drinks

complimentary mini bar and snacks were a lovely touch

breakfast was excellent, an abundance of well cooked food with eggs of your choice

had requested an early check in but this did not although i appreciate the previous night was very busy in

we ate twice in the cafe bar and the food was excellent both times

late check out

staff alllowed slightly early check in which was appreciated due to long train journey

location. 24hr service bar in lobby

tbh the staff was so helpful could'nt do enough for us breakfast was amazing too so much

fault a thing apart from booked in for a late check out at 2pm and obviously was a mix up and called our room at 12 and awaked us

he was great with the kids and definitely made our stay memorable for them

arranged an early check in which was really appreciated

would have loved to experience the hotel facilities, the bar , restaurants, atmosphere under normal circumstances so there was nothing i didn’t like that

great breakfast. very comfortable room. excellent location

the location. so clean. friendly staff. i liked that i can use the gym 24/7

i found myself having to stay here with my 2 kids under very difficult circumstances and i couldn't have been made to feel any more at ease

that i paid £20 for early check in when the room was ready anyway

the open space room was perfect for young kids with more room to move around and the immunities within the hotel were perfect for families

location, bags held for us as we arrived early in the morning

really made my single girl valentines treat extra special ud83eudd70 the spa is great

the reception staff were so friendly, the bar staff in the afternoon were lovely.

the spa although small is so relaxing and an extra special touch when having a night away

clean & modern with friendly staff - i even used the gym which was small but they have

breakfast and stay staff were excellent and even gave a goodie bag for the journey home we arrived

breakfast great so many choices

the room was very quiet, delighted with the early check in as we arrived from the us early and didn t sleep on the flight

out how to order room service was a pain

in-room wifi can be a bit temperamental

down for breakfast but said it was closed but all the food was still out the kids were up set so they let us take some back to the room but was not the same as we were all

location room was ideal and clean breakfast in the morning was good plenty of choice… excellent value for money would definitely

the breakfast is an added bonus, good selection of

is great and they were very accommodating (asked for late check out) and helpful with questions

lovely little bar downstairs and pretty good breakfast too

cot sheets rather than using a normal sheet, beds are too soft, maybe some better options for kids in the breakfast menu our booking in the restaurant meant we were in the middle of the room

everything is perfect. only the breakfast is very limited in serving food.

big room , comfy, high speed wifi

you only get one hour of free wifi so i had to use my 4g.

preferred a decent sausage for breakfast

early check in

clean and convenient and good staff and early check in

the staff were lovely and accommodated our early check in and also authorised a late check out (gary on

early check in was quick and efficient very clean and good sized rooms, with iron and ironing

great location , good price and liked the gym and was a decent breakfast

early check in no problem upon arrival

kids pizza drowned

bar staff made the best ever irish coffee

loved the interiors and design furniture (vitra) and the bar and common areas were great to hang out in/work

breakfast beautiful choice and quality of food, gorgeous display of the breakfast bar, very attentive staff behind the bar making your favourite cup of tea or coffee which is

food and bar both met our needs late evening after nights at sporting events

would have enjoyed hot drink facilities in our room and the prices of the drinks from the bar were extremely expensive

we got told on the night to come to bar area and collect a flask with hot water and couple cups

breakfast was too expensive so we ate elsewhere

the bed was super comfy and room service was quick and food quality was great.

booked a room for myself, my husband and our two kids

everything, the hotel had what i need: clean rooms, nice staff, great breakfast, hot shower, and wifi

booked a room for myself, my husband and our two kids

very comfortable room and bed. pleasant lounge and bar staff.

a great size and were fab with adjoining doors, this helped us have the best stay with 3 young kids

everything was fantastic, such lovely staff especially at breakfast, which was lovely.

was lovely, clean and bed comfortable breakfast very good and freshly made staff very friendly and

staff very friendly & helpful. amazing breakfast!!

bar is slightly limited in what drinks are available and is the higher price end of the scale but

wifi in my room was spotty.

no room service!

room service, no restaurant no bed and breakfast

were working very late so were disappointed to be woken up by room service even with a do not disturb sign on the door but that was the only little thing

were excellent and very friendly x hotel was extremely comfortable and in a good location x breakfast was of a high standard

well furnished, modern, good breakfast, late departure, great location

45 by a laundry van that took ages to unload etc

for and when we said it was our anniversary she kindly gifted us some free drinks at the bar to kick off our stay ud83eudd70 the room was immaculate, so fresh and stocked with fluffy

location brilliant, nice staff, room, bar area, all very good standard.

the room was very comfy with adjustable ac/heating, a chrome cast on the tv, free and very fast wifi and a bathroom with loads of handy spaces for all your stuff, not to mention the brilliant

very clean and new. breakfast was good. staff were helpful.

also the late check out, could add breakfast on on the morning of and staff were so

they were also able to accommodate a late check out for us which was super

everything was clean, the breakfast was yummy and there was a nice bar downstairs

the breakfast was excellent

wifi kept dropping out intermittently which was a real issue giving i was attempting to watch shows

staff at reception very friendly and we were able to get a late check out too which was handy after a few wines the night before

breakfast was excellent and delicious

sauna needs to be hotter needs a cold plunge pool (repurpose hot hydro pool) working lockers in spa snow machine is fun but wasn t working (-)swimming pool was being refurbished (+) we used the pool and spa facilities all spotless and relaxing (+) the pools were so warm and relaxing, especially the dark pool (coll), with jets of water being blasted (-)unfortunately the pool was closed during our visit but we were kindly booked into their (-) and the swimming pool area could do with a bit of tlc - there was quite a bit of chipped paint (-)shame the pool was closed for works (-) we wish the pool was open more often but we were happy with the service (-) we didn t have breakfast on the day we left as we wereonly allowed into the pool between 8-10am so we went there (+) the spa was truly amazing with different steam jacuzzi and snow rooms as well as the full length pool and overhead water jets

the location was ideal for where we needed to be, check-in was easy and friendly, bar staff and restaurant staff were great and food even better

so the macaroni cheese for dinner on the kids options wasn't suitable for her

arrival was organised well in advance very polite and helpful staff from front desk bar spa even room service everything was amazing

hotel was in good location excellent food and staff brilliant. swimming pool was great

excellent gym and swimming pool

here on multiple occasions with the kids, staff are always friendly and helpful, room immaculate, facilities excellent and breakfast

however i did get more milk from the bar with no problems

the staff are very friendly and the bar was open till 2am

that when we got up to our room there were dirty plates and glasses from the previous occupants room service

the pool was lovely, could be used as single, couple or family

the late check out option (£10 extra) was easy to book and well worth

the blind was black out which helped keep the sun out in the morning concidering we had late check out

also got late check out for 10£ fee

we also took advantage of late check out which allowed us to ease into the next day

also was very happy with the option for late check out as our flight home was very

hotel was within walking distance of my work with parking facilities and a good standard gym, pool and

the spa x

but the food and service in the bar was excellent

hot chocolate, pizza & cookies on arrival in the foyer which the kids loved

no swimming pool open