wifi was terrible and not offered an alternative

heating was excellent inside the bedroom, comfortable bed, and very accommodating for my small pet dog

plus free parking

light clean and very easy to get too, parking on site. dog friendly, great staff.

window open as it was a warm night, got woken early in the morning with laundry coming/going through the door

also as it was easter the staff had placed easter eggs in the room for the kids such a lovely

for 10, i had booked the adventure package for m&ds but nothing was open there was no one at the golf stand,

car parking very good

noise went on until 2am then woken up again at 6am by the laundry lorry smashing around outside our window

easy to get to and plenty of parking

got early check in we asked for and got a room at the end of the hotel away from the night club a

parking was down a flight of stairs. tricky with bags!

if i have a small criticism it would be i m a bit disappointed in the bar food choice

very clean, staff very friendly and helpful, breakfast v good too

room was clean and spacious, with sofa bed big enough for our two kids

breakfast was an all you can eat buffet

a ticket for parking ( but it was resolved because you need to notify reception your car details

staff, great breakfast for price, nice addition of books and games for kids, my daughter enjoyed looking at

where a credit to the management, got an early check in and asked if we wanted breakfast front desk staff couldn

super friendly staff, early check in after a long journey, great facilities, nice breakfast

wifi worked well

lack of parking,

bay horse is a pub with rooms on a main road and without parking, so i wasn't really expecting too much

big room with a big bathroom. good wifi. a private parking for the car.

there was an issue, like an alarm beeping, the bar staff couldn't do anything about it as the bedrooms are owned

the pet-friendly focus

the gym was out of order

wifi was good at all places

for guests to eat race track view was not as excpeted say dirt path that's all tv doesn't have wifi and unable

the evening bar staff were excellent, very chatty and engaging, which made our stay a very enjoyable one

great location, great staff, plenty parking, so good we stayed an extra night!

nice clean room, very pleasant staff, nice bar and restaurant.

location and restuarant. room service available.comfy bed. room was heated.

bar milano staff are very professional and fico restaurant steaks age excellent

handy for visiting our friends and also using bar milano which is part of the hotel

the breakfast was great and the dining either at the bar or in the restaurant was lovely .

full scottish breakfast was very tasty and plenty of it

onto a family of kids in a tree house not great tbh, also had to endure a party central of neds in the entrance

couldn t use the golf course because of storm ciara but otherwise amazing

the room was located across the parking lot (free parking) - stairs only to the room but easy

very easy to find, lots of ev charging and great location for my meetings around the area

orange juice was delicious and being able to get room service for drinks just after 10pm was perfection

staff are great, great location for commuting, food is amazing in the restaurant & it has a gym

great customer service at reception, very helpful. pair of robes, slippers and laundry bag

gym closed

all okay, maybe would say the bar was a little cold, but the rooms are always very

the nightclub music lol wouldn t reccomd with kids

bathroom exceeded expectations, breakfast was good, nice pub below, free parking at back

staff in hotel and bar were very helpful and friendly

wifi was non in existent in one of our rooms but worked no problem in the other.

stayed on a saturday night so it’s to be expected but the bar / function rooms were very loud and rowdy until

from the welcome on arrival to the catering and bar staff during my stay everyone i met had a smile and went

collette on reception and later on bar work, was so warm, kind, friendly and helpful that we instantly felt

the bar area could be heard from bed which wasn't the best although it wasn't too drastic

more light in the bar area and bedroom

gave me extra early breakfast to help me

thankfully there was a reserved handicap parking spot, as there was not many total parking spots for the business

breakfast was excellent location was ideal for me

location on my route perfect, parking facilities, very polite staff friendly very clean excellent price 5 stars

free parking, great restaurant and tidy rooms.

amazing garden with lots of space for kids to

wifi could be better.

it didn't say that breakfast was included, but a really nice little simple breakfast was included

liked that we had kitchen facilities and allowed dogs .

amazing garden with lots of space for kids to

not much of a welcime in the bar area at night time or at breakfast in the morning

was amazing, staff were really friendly and the room service was amazing would definitely stay again

loved the spa bath and just so relaxing. meal and cocktail deal was amazing

location, plenty of parking, lovely staff, great breakfast choice

breakfast amazing

parking validation was easy. short drive to restaurants and laundry facilities.

next to the main shopping centre plenty of free car parking the room was quite spacious free wifi worked well

gym very under equipped

very good hotel, friendly staff, good gym and good location next to shopping mall

night ordering room service was like i had ordered from a fast food place

the food in the bar next door was absolutely fantastic

good sized car park. wifi reasonable. food good and reasonably priced.

monday to thursday the bar closes surprisingly early (9pm), would nave preferred an extra hour.

the staff bent over backwards to help, from housekeeping to bar staff to reception and the food was absolutely

wifi worked well and there is a reasonable size car park

the breakfast and evening meals were freshly cooked and hot, the service was friendly.

good location. plenty parking

gary was amazing in the breakfast area, setting us all up for the day with his funny and happy attitude

room service menu limited for children

when visiting glasgow staff are always pleasant and the breakfast is a huge hit with the kids

5 miles to a pet friendly pub to have our evening meal

drinks at bar where a bit pricey but a suppose that's expected when in a hotel

rooms are larger room 35 is a great room breakfast was cooked to order and a full scottish style bar staff polite

staff (special mention for iain), free parking, location (away from crowded street), good wifi, good breakfast

no bin outside for pet pooh bags near access door.

swimming pool was great for kids

lovely swimming pool

was more than big enough, don't normally take breakfast but did on this occasion because it was included and it

gym was superb as was the pool and spa area

pool gym and facilities very good

the place is - warm, clean, nice decor, good wifi, friendly and helpful staff, good food, nice beer and great

so i couldn't phone room service from the privacy of my room

overall a very great overnight stay with the kids, thanks

is wifi there, but i couldn't connect to it, my husband could but a weak signal

tasty breakfast

crew member that checked us in also served us at the bar was very polite and professional.

bit of a walk from the city centre if you have kids , especially if they don't like walking

the location was great for me the staff were excellent especially the young girl behind the bar who s from

good bar area and comfy public areas

next to a cheap ( 6/24hr) car parking garage (don t bother with their ev chargers though-no wifi) and walking

food was excellent,so much so we opted to dine in both evenings lovely spa bath and very helpful polite staff

room service was efficient and quick - nothing was too much trouble

the food and service were amazing dinner was delicious and so was the buffet breakfast

the kelvin suite is perfect for a get away , with comfy bed and enjoyable spa bath

clean and comfortable. really nice bar and restaurant. great breakfast. friendly team

there is good wifi and parking

great for convenience but you’ll have to arrange a late check out if you want a shower afterwards

tv, and wifi

like the excellent, large, free onsite parking area

there is good wifi and parking

extra £25 for late check out 4 times someone chapped door for us to leave twice door was opened and wee were

wifi works well and you have a workspace downtsairs if needed

everything about this place, laundry included, ac, very clean, nice staff, perfect

in their coworking space in the ground floor (free) and it was superb - loads of space, quick wifi, not noisy

wifi coverage was excellent

comfy beds. good choice of food for breakfast.

the size of the room, the bed, and the pet friendly welcome

location perfect for us, facilities great - ice in corridor, bar on site etc

and happy to serve i was also late for breakfast bit the maid went into back of kitchen to get my kids some

my pet hate of any hotel stay....cheap toilet paper !!

enjoyed the prosecco handed out while waiting for check in time the whatsapp service to order room service was

atmosphere and the decor is amazing, the room service, cleanliness, staff members very helpful and accommodating

room service to be available

beautiful comfortable room, roof top bar lovely

feel to the hotel, very unique experience lovely bar on the rooftop where in late september we got to enjoy a

the wifi did not work on the upper floors at all, and there is no kitchen on the property

laundry service is just 5-9pm and i wanted a quick wash of my clothes in the morning- not good

very reasonable price to use the laundry

the laundry was the cheapest i've found in europe - 2 for a wash or dry

no breakfast available as kitchen out of action ud83dude15 location was good

is in a perfect location short walk from the train station and residing within the hub of the bars and restaurants

room bar was empty

the bar area was very relaxing and comfortable for enjoying a small refreshment

room service available also which we didn't use

wasn't any information pack in the room about wifi or times for breakfast etc

the wifi and television remote didn't work.

wifi

good breakfast and phoned for early check in and not a issue at all

no wifi in rooms, very poor signal. mattress and pillows too firm (personal preference)

conveniently situated. staff were very helpful and friendly. comfortable bed, fast wifi.

the 24 hr bar service, friendly staff and although small room was cosey.

appreciated the early check in

arrived way too early and said i'd chance asking if i could get an early check in and it was arranged within

bed was very comfy,the free wine and cheese bar was a great bonus and the breakfast was excellent at extra cost

everything about this stay was perfect and so was the 12 hour bar :)

room service would be a great addition for when you arrive late and just want to climb into your

order to room service, location, everything very high quality

breakfast, staff, wifi, bed comfort, shower all perfect - can't complain about a thing

location great room service, for food/drink using the ibis app

great price and loads of character an optional late check out and staff the friendliest

the room was quiet with good free wifi and plenty of sockets with usb charging points and the bed was very

breakfast was absolutely gorgeous, the staff were incredibly helpful and the room was one of the

check in staff didn t bother explaining anything wifi, breakfast times or even how to head to our rooms

breakfast was perfect 10/10

lovely and clean, comfortable room and bed. lovely breakfast . good location

location, kitchen facilities, 9n first floor, quiet

was a brilliant stay - perfect location, excellent breakfast, friendly and available staff

clean room with kitchen facilities. central location

kitchen facilities, good gym, down stairs the assortment of games to play , the front desk staff were very nice

a thank you to the reception lad who was welcoming late at night and sorted me an early takeaway breakfast for

got an early check in which was great after travelling overnight

10 charge for early check in 2pm rip off stay twice a year don't think i will be back

at the restaurant, kitchen closes at 20.30 sharp!!! too early when business trip

the air conditioning units outside the window very distracting, plus we could not get very good wifi reception

the wifi was slow.

we had an executive room so early check in and late check out with access to the executive lounge

really disappointed to arrive with 2 kids to realise the waffle machine was not working the 2 nights we stayed

amazing staff, superb location, excellent room service, restaurant, and breakfast.

i ordered breakfast room service it arrived on time and was delicious.

beautiful room, lovely gym, lovely overall

wellness spa a bit small

early check in

downfall was my kettle didn t work :( still got help from the staff and tea from the bar so not a

food and drinks at the bar are great as well and topped off with a cracking breakfast

i asked for an early check in and they gave me my room at 9

wifi reception was very good

bar was open till after 3am for guests

in the roof with a bed in it, the only ventilation was a skylight that was about six foot from a kitchen extract

location, cleaningness, late check out friendly staff

the wifi was awful, none of my devices could keep connected. couldn't even use facebook

our room was way too small for two. we had no option for an early check in.

bags and takeaway cups, i hadn’t even thought to ask but appreciated her attentiveness as with kids it saved

being broken was slight pain since on 3rd floor and kids with bags

reasonably priced great location friendly staff free breakfast and wifi

were rudely awakened just before 5am to the ridiculously loud banging and crashing noises from laundry vans and

a laundry bag was left on a saturday to be picked up the next day and when we stopped to pick it up,

was no kids selection on the menu

sofa bed for kids was small..

room service was closing early

wifi is unfortunately down on my last day of stay as well as the lift condition is kind of old

wifi is open, not secured, unusable for business travellers.

the wifi was disappointingly slow, i didn't use it in the end as it was too frustrating.

the room was very quiet, delighted with the early check in as we arrived from the us early and didn t sleep

the room was a small one which was perfectly comfortable for one evening's stay, and the free wifi was easy to

excellent hotel. staff were really professional and friendly. champagne bar a highlight

excellent breakfast. lovely rooms and very central

quick efficient & early check in

comfortable quiet room. very safe and secure. room service for breakfast was a treat.

room was amazing and great layout to accommodate children my kids loved the bunk beds will definitely be back

the kids hanging around the reception area waiting for a pop star and we couldn't get a seat to sit

24hr gym available which was great

the format of the room with the bunk beds, breakfast was great and the shower was good

modern room which the kids loved (we had a triple room with bunkbed and double)

clean at all times. nice gym too

were at the back of hotel and there was a laundry pick up at 2am and we heard the vans getting loaded

bigger selection of pastries at breakfast for those who don’t want cooked option but that’s being really

a good selection of food to have in your room and it wasn't room service you had to collect

big buffet breakfast with many options

beautiful decor, very spacious, bar and lounge area excellent

portion sizes for room service.

and i couldn't watch sky news on it - i just defaulted to my tablet and connected to the free wifi though, which

we didn't use wifi so can't comment

clean and convenient and good staff and early check in

fire door between the kitchen and breakfast room was wedged open

had plenty of space everthing clean and tidy and table available for you to have something to eat wifi fast

love that you get free wifi all the time and also films are all free

we got told on the night to come to bar area and collect a flask with hot water and couple cups

the hotel wifi was great and noticed alot of people using it for work on the week day mornings in the quiet

wifi was much better than on my last stay

breakfast beautiful choice and quality of food, gorgeous display of the breakfast bar, very attentive staff

we ordered room service late at night and it was still delicious

beds, well located, parking in big ncp next door, gym selling day passes next door, fast free wifi, pretty

helpful staff and kids eat free at breakfast which was a bonus

booked a room for myself, my husband and our two kids

i was staying in a family room with two kids which made this discovery all the worse

great location, staff and breakfast

the room and breakfast great to be back staff well manered and friendly

breakfast excellent

breakfast was amazing and you had a choice of about 8 options from a menu

staff helpful and allowed early check in

no room service or evening restaurant, however, lots of restaurants around the hotel.

free wifi

bar downstairs

the air conditioning was very loud and the wifi (wlan) was very very slow.

very nice allowing early check in

breakfast options were wide and filling

have liked a better breakfast selection for room service - fry up or fruit and yoghurt were the

early check in very helpful staff jan lovely wee lassie £10 burger and chips the chips were

shower was great. bed comfy. good room service

room, lovely decor and a really comfortable bed, lovely staff, nice gym and a nice breakfast menu

rooms and beds are comfy with decent wifi

wifi good

-great size room -fast wifi -great complimentary buffet breakfast -friendly staff

loved the complimentary late check out at 1pm.

friendly and helpful staff. fairly spacious, comfortable large bed. late check out.

even when it was brought straight from the kitchen

also accommodated is to allow an early check in

breakfast was amazing - ask for a teapot if you want more tea than just one mug full

the free wifi facilites were easy to connect to. additionally it was in a good central location.

of tea/coffee for breakfast was poor

spa could have been open until later in the evening

only did breakfast on one day, room service, worked perfectly

e a bottle of prosecco and a petal shower and both were amazing

the spa was truly amazing with different steam jacuzzi and snow rooms as well as the full length pool and

spa / room service

also liked the voucher of a free drink for not using room service

excellent breakfast and late check out 12pm

i especially like the bar area

very clean and new. breakfast was good. staff were helpful.

to little food menu and a lot of kids about

the blind was black out which helped keep the sun out in the morning concidering we had late check out

things like the tv remote and wifi cost extra, but we didn't need either so i'm quite happy with that money

also got late check out for 10£ fee

very friendly :) place was very clean :) modern but basic you have to pay extra for wifi or for a remote for

you have to pay extra for wifi access, having your room cleaned and remote control

staff where gr8 the food was excellent and the 24hr bar magnificent, and paul is a very good manager

wifi signal very poor, tv and internet

all the staff i dealt with from reception to bar were great

wifi dropped out from time to time.

were excellent, room was a good size, bed comfortable, wifi was good, tv was good and breakfast was lovely

working wifi in our original room

thought the price of the room service was a bit expensive for what we ordered

why can t guests without kids open the windows

we got an early check in

wifi code was not in the room, no menu for room service and online app did'nt work

no room service available through the week

tea making facilities, tv and wifi

we like the location, the parking, quality of room abs very friendly courteous staff.

no phones in room, so you have to go downstairs to restaurant order room service

good was excellent and bar staff were very courteous

from the spa to the gym, food, car parking ; staff they are all a1

i travelled with young kids and this hotel was a good choice for our family

wide ranging choice and everything was well cooked room service was excellent and we never waited too long for

walked to the ovo hydro centre in 20 mins to attend the pet shop boys concert on 29/5

a few weeks ahead of visit and could not get the spa treatment requested , fully booked up which was disappointing

in time was not until 3pm, i had emailed prior to arriving to try and arrange an early check in and the response

room service seemed to be later than usual in the day but that may have only been that one

the room service didn't work

we also used the laundry service which was so so easy and efficient

spain missed our train/bus home and were stuck just all round fantastic and were amazing with the kids cannot

fantastic stay. great kitchen.

amazing receptionists and denis in the bar was great

there s gym and pool table

food was amazing room service staff where

clean, lovely staff, good room service options

to the train station and 5 minutes to charing cross scotrail station - comfortable beds - good wifi signal in

brilliant breakfast

the short walk to sauchiehall st we didn't mind, the 24hr bar and pool table were handy and utilised by us

breakfast was lovely and we ordered room service from the restaurant and it was really tasty

room service had to be collected at reception

kids loved the pool, my wife and i loved everything about the hotel,the breakfast was fantastic

no free wifi in room

very nice gym and spa in the basement

for 318 per night one would have expected free wifi as well as a laundry service on a sunday

superb breakfast wonderful staff. nothing was too much trouble. highly recommend.

located near numerous bars and restaurants and a casino

offers a series of games for kids in the lobby

easy and pet friendly

offers a series of games for kids in the lobby

room, breakfast, wifi, free parking

the wifi didn t work in my room

a laundry room or a place to dry wet clothes would be nice.

laundry - none onsite, but on street laundry available next to the gas station and cash only - min

great location where everything interesting is close, an outdoor laundry, parking and charing cross railway

the only two down notes were the weak wifi signal and the absence of an iron board.

nice clean room faclites good free wifi comfy bed

the bar closed early

laundry wagons left beside the lifts (level 1)

the attraction places no free parking but they offer discounted rate for the parking fees allow early check in

receptionist and helped with early check in