we loved the pool facilities and were delighted to find that kids over 8 could use the steam room and sauna

gym and pool could do with an upgrade

didnt have to pay for the wifi as i had volunteered my email address

had dinner in the cocktail bar and it was really good

was very difficult to find parking, also had to go outside for spa and pool.

lovely, helpful staff and comfy rooms swell stocked with little tea cakes and biscuits for the kids

staff seemed frightened of kids - they insisted that we sit furthest away from other people dining, though the

had a fantastic choice which catered perfectly for a family of 4 and breakfast delicious - the kids

wifi could have been better

you should improve wifi connectivity in the chimes house rooms

complimentary spacious parking and bus routes just a few meters away

couldn`t connect to wifi but was probably my fault.

staff in the bar really friendly and helpful

only wee down was that we thought the gym and pool were in the premises, we missed out on that.

restaurant is convenient for breakfast, lunch and dinner , as well as room service

the breakfast was hot and there was plenty

had its own car park, more parking around the back

coming back with my kids and dog very

there's a very well stocked bar in a friendly comfortable lounge which was perfect after a busy day out

was excellent with very efficient staff, bar staff where brilliant and we re more than happy to make cocktails

excellent english breakfast.great room service.

wifi in all rooms not just public places

location, had an elevator, which is a huge plus for us (traveling with 94 year-old father) has parking is space

were very helpful in helping me to try to resolve a laundry crisis i was having

the room service wasn t daily

big room with everything u need ,wifi iron and board , hairdryer , the bed was huge , described as double ,more

nice helpful staff. very welcoming to our pet dog. close to the kelpies and the falkirk wheel.

no guest laundry facilities

first visited in december enjoyed it that much we came back in march for my kids birthday s

perfect location excellent room and facilities easy parking very helpful staff very safe

the kids said they slept well and that was the most important thing

liked how friends the staff were and relaxed even though we had the kids with us.

- small sink - poor shower and waterflow - no elevator for heavy luggage and kids - lots of email

bathroom, staff were amazing great freshly cooked breakfast nice bar and food menu loads of parking

only negative is that i booked a room for 4 people (2 adults, 2 kids) and there was only room for 3 people to

dinner and breakfast are tasty with good portions

very friendly staff, good breakfast and fairly clean. wifi was also quite good.

there were kids playing everywhere and parents having a lovely evening together

quiet area, plenty of parking, comfortable bed, huge room and bathroom, and a nice breakfast.

breakfast was very good

wifi connection in the 'out-door appartments' had some problems

the tv wasn t great as the wifi was poor

room service was bang on.... and the staff could not do enough for you.

the staff kindly arranged an early check in and nothing was to much trouble

was a prom event on, on our second night stay, and the front door was constantly slamming as the kids were in

staff and a brilliant restaurant and bar with the best locals you could meet

clean, great location .ample parking .great restaurant and great bar

wifi is non-existent in my room

parking no problem adjacent to the property

there's no dedicated parking but we found street parking ok

staff went out of their way to accommodate our early check in for a wedding and the breakfast was superb

room was lovely but they don t provide room service so if you are there a few nights it s nice to get dirty

we requested early check in & they were able to oblige

quirky old building with lovely bar and restaurant. lovely bedrooms.

) staff wonderfully friendly, as were the locals at the bar ud83dude0a bed really comfy, room had everything we

i think the manager at the bar could be more pleasant for the guests

relaxed, friendly atmosphere, ample parking

our stay & because we had our dog with us so weren't able to take advantage of sitting by the fireplace

parking was a bit limited. wifi was nearly non-existent.

breakfast was elegant and delicious

signage for rear parking.

room was amazing so much room the kids loved how they had there own room and the bathroom was beautiful, from

no wifi access in room.

we came back and had a drink in the bar and the staff were so friendly

the kids room had a double sofa bed and a single bed

nicely furnished, comfortable, free parking great food

very clean, friendly staff and on-site parking.

it looked terrific but once in room we realised couldn t use lift because it was always full of laundry and

about the room just made it seem a little sad and an afterthought compared to the restaurant and bar which have

cleanliness, flexibility of staff, restaurant in place, easy parking.

the parking is big and easy to find

and although we didn't want a meal the chef made a couple of light bites for us to eat in the bar area

room and bar looks like a throwback from an eighties disco

great staff, very enjoyable food, decent sized room, great bath, plenty of parking space

very nice room and setting. the parking and location were ideal for my work trip.

staff servicing the rooms very noisy early in the morning and left doors to laundry room and store cupboards

great location, plenty parking, food cheap and brilliant staff very friendly

wifi was non existent, not working in the room or reception

bedroom very spacious, parking on site all very clean

breakfast buffet was provided, offering both cooked

the shower was great, and the wifi was good

staff, spacious parking and quiet area

to be a little bit creative when parking with a large trailer

great lot of parking and right outside the hotel

great beds, pristinely clean room and bathroom, very powerful shower, great tv and excellent fast wifi

spacious chalet style rooms,great food in the restaurant, lots of free parking ,very nice staff ,clean

room service would be nice as got there too late for food

no food or room service

room 294/5 noisy at night due to what seemed the kitchen refrigerator unit though they moved me

bed was super cosy hot water for the bath was fast and plentiful location food in the grill car parking covid

room and bed were a bit small. wifi was a bit spotty being at the far end of the premises.

every single one from the kitchen staff walking by to all the bar staff were so friendly and proactive in saying

no breakfast option available

instead of usual tea/ coffee in room there was a fully stocked kitchen for use of guests

there is limited car parking available for free at the back of the property

free secure parking across the street

location, parking, cleanliness

we would definitely recommend the courtyard bar kitchen rooms to anyone looking for accommodation in falkirk

music in bar great atmosphere staff & locals in bar all friendly and could not do enough for you

i wanted a cocktail, but the bar didn't stock some of the ingredients needed for the cocktail menu

the wifi strength

the wifi could have been better

with a friendly receptionist and he helped me with my case to my room explained everything about wifi and what

wifi throughout with no problems

no breakfast no bar no wifi unruly foreign residents and children running around the landing very early in

a lot of noise at evening time due to rooms being located over bar area and main road.

great if travelling with a pet and our dog was treated like royalty by the waitress at breakfast

a bit noisy at front of hotel but disco in bar finished promptly at 1am!

plenty of parking

welcome staff first class food first class location great as traveling on next day plenty of parking

easy to get to plenty parking good facilities

hotel in a beautiful area lots of parking nice bar/restaurant area staff all very helpful & pleasant to speak

breakfast and dinner choice was great and i cannot fault the food at all or the service provided

convenience. parking and pet friendly. good parking close to room.

a night celebrating our year wedding anniversary and lady put complimentary free drink behind bar for

right next to the restaurant and bar area which allowed dogs

plenty car parking

comfortable, basic rooms, easy check in and out and on-site parking

great pub/kitchen for food and drink

good wifi

wifi wasn't great and room wasn't quite as clean as i'd hoped-found stale crisps under bed and

easy and free parking

room was lovely, the wifi was very fast and breakfast was nice

great facilities (gym & pool, spa area)

was easy to find, clean, room was excellent, bed very large, shower brilliant, cost excellent, parking safe,

wifi was poor but not imply

this didn't bother me that much but the wifi didn't work in the room either (it did work in the adjacent coffee

mattress was uncomfortable at one side and wifi wasn't good

shower was hard too work and very slow, room was small and noisy next to the laundry

wifi was terrible

the large kitchen; the absolutely fabulous staff and the general location.

time booking here, very clean place, self catering kitchen loads of fridge & cupboard storage

the shared bathroom and toilet facilities were fine and there was a kitchen for guests to use

we took the time to talk with other guests in the kitchen and it's so interesting to hear their stories

stayed at the hotel as went out every day but it was great, only thing i would change is the kitchen having to

they have to work out the issue of internet/wifi because sometimes the mobile signal is poor

easy for parking, car was right outside our window

wifi wasn t working

need to update information page regarding food. bar snacks/ meals were not available.

we chose the blackball for our last night in scotland for the great price, free parking and proximity to the

a great b&b - very friendly kind owners. warm, comfortable room and superb breakfast.

good location nice staff. comfortable beds good breakfast

we enjoyed a lot the breakfast and the location - few steps from the clachan, oldest pub in whole scotland

very clean and comfortable. nice breakfast suitable for during this time.

first class accommodation, friendly host, excellent breakfast

wifi didnt really work

we decompressed with a drink at the bar where jody continued to be an excellent host

friendly, helpful staff. wonderful bar and restaurant. great location.

staff is very nice, even that the bar was busy, they took care of our check-in quickly

wifi, at all

request for early check in accepted good cooperation from reception staff.. excellent breakfast.

location, room, good shower, wifi, outdoor spaces, garden

parking is around the foreground of the property, but never had to struggle for that

our pet friendly room

the wifi connection in my room could have been better

plenty of parking

wifi connection wasn t very strong but not overly

wifi became unusable one day but they had a backup at reception though it was pretty slow also not

needed vacuumed, laundry sacks were left in corridors all day and night, trip hazards, cupboards left open with

large, well-equipped room and great to have the spa, bar and restaurant as well.

room service was quick and food was delicious

staff (special mention for iain), free parking, location (away from crowded street), good wifi, good breakfast

woken early by cleaner's and then room service for wrong room.

the rooms are impressively spacious, offering guests a comfortable retreat, and the parking area adds to the

very comfortable room. liked the room service for breakfast.

a family room thought we were in the main hotel but we had a lovely little cottage with stone fireplace and

the room was above the bar

rooms in a quiet setting with close parking

the kitchen and staff are very mindful of food allergies, so dining was stress free

only £10 for a late check out too

some trouble with wifi (our phone plan limited to wifi) which was resolved by connecting closer to the front

staff were great. excellent breakfast. comfortable bed.

the wifi was very fast and stable, which allowed me to do work while i was there

was super helpful letting us store bikes in a spare room it was good to be placed next door to kids this doesn

was super helpful letting us store bikes in a spare room it was good to be placed next door to kids this doesn

the young lady in the bar was also a clear asset to the hotel

the gym. very poor equipment .either bits missing or old equipment.

female in the bar controls the whole place

second night to add to noise, they put a family with young kids above us running around and jumping at 5

staff were friendly, food and room service was great and felt really safe staying there as a solo female

a net in the window as im sure the opposite house could see in when i pulled the curtain wifi code didn't work

the wifi was very slow.

only criticism i have is that the wifi stopped working repeatedly, for long intervals

has a nice receptionist, there were tea, coffee, hairdryer, clean towels, wifi, privacy

wifi connects is superb, there are several hotspot, at least one on every floor

shower curtain is a pet hate

rooms were stylish the wifi was good the location is superb for the university and the access to the city centre

the maid banging the door every half hour before check-out shouting room service

location was great. very comfy bed.24hr room service.

the staff in the bar especially thomas and his boss they made us laugh all night

wifi wasn't great.

nice bar and restaurant

did superior room just that website says u can check in early and check out late i didnt checked in early - did

we would have cancelled sooner but our kids were exhausted by the time we got to the room

the staff , all staff, front desk, cleaner's and bar staff were , above and beyond helpful

staff helpful and allowed early check in

no elevator. lots of stairs. no laundry service.

breakfast was amazing and you had a choice of about 8 options from a menu

the bar was shut early.

wifi needed to be continually signed into (it would kick you out often), which led to some of us

being broken was slight pain since on 3rd floor and kids with bags

the staff were great and allowed us to have an early check in

reasonably priced great location friendly staff free breakfast and wifi

the wifi was very sporadic and unstable

kitchen & servers also very friendly

were unfortunately next door to a couple with screaming kids but that was not the hotels fault

enough tea/coffee & milk in the room but was immediate room service to replenish with a phone call to reception

wifi connection was not really good in my room

should have micro oven available in room or either at room service

were unfortunately next door to a couple with screaming kids but that was not the hotels fault

good breakfast

busy and lovely bar area

room was good sized, bed was comfy, room service was great

the gym is nice but very

no room service

very friendly :) place was very clean :) modern but basic you have to pay extra for wifi or for a remote for

also got late check out for 10£ fee

need free wifi

we also took advantage of late check out which allowed us to ease into the next day

paid wifi

my 3rd day, my phone was not able to connect to the hotel wifi here were no issues with my phone as i could

everything - great room, wonderful staff and 24/7 bar and food facilities

we got told on the night to come to bar area and collect a flask with hot water and couple cups

wifi was an issue

of a miss without the bar and restaurant however cannot be helped and did not massively affect our visit

well equipped kitchen with required items

the breakfast was nice however the queue was very big on sunday and when we eventually got in there was

here on multiple occasions with the kids, staff are always friendly and helpful, room immaculate, facilities

here on multiple occasions with the kids, staff are always friendly and helpful, room immaculate, facilities

great there was a swimming pool and a gym