more light in the bar area and bedroom

stayed on a saturday night so it’s to be expected but the bar / function rooms were very loud and rowdy until about midnight

food in the bar excellent and a good pint

from the welcome on arrival to the catering and bar staff during my stay everyone i met had a smile and went out of their way to check i was bei g

good food and a nice bar area

great wifi quiet room very clean

parking is no issue with plenty of spaces available

great location with free parking

staff were all very friendly and helpful and the restaurant was fantastic, the selection at the bar was also excellent

a pool and a spa would be great, also perhaps a loyalty scheme, for returning customers.

other thing would be a few guests got quite shouty in the night and were swearing which woke our kids up but i understand the staff couldn't do anything to prevent this

excellent breakfast

had a good time, very clean , good breakfast, games and colouring for kids at the restaurant, nice people

are very spacious and spotlessly clean, the beds are so comfy including the sofa beds which the kids always claim

where a credit to the management, got an early check in and asked if we wanted breakfast front desk staff couldn’t of been anymore helpful

hotel was amazing and breakfast had a great choice for kids and adults

if prices had been cheaper i would have stayed two nights instead of the one with the kids.

also as it was easter the staff had placed easter eggs in the room for the kids such a lovely

parking, used by other people not staying at the hotel

there's a theme park right next to the hotel which is an added advantage for families with kids

disabled had to wait 2 hours for my room even though i asked for early check in

plenty to choose from and the waffles were a hit with the kids

breakfast options were really good, kids loved the waffel machine

and friendly reception, spacious room, lovely outlook to the racecourse, good choices for breakfast (included), spotless room and bathroom, great towels, beautiful bed

to the motorway, very friendly and helpful staff, good breakfast (my kids loved the waffle machine)

loud music in bar below

wifi code had to be asked for and was wrongly written down by under-pressure bar staff - only found out after staff had gone home

the only thing was the noise from the bar late into the night.

the rooms were comfortable and the staff in the bar were lovely

the bay horse was a nice pub, and the bar man was very

had one night stay with kids and the room had everything we needed

the rooms are clean and spacious, breakfast is great and there is a nice bar if you want to escape the room for a while

we ve stayed a few time s now and have been offered early check in and late departure at no cost

wifi was working best in main hall but not so well in guestrooms.

sofa bed was not the most comfortable, but for kids it did the job.

value for money, room and bathroom were cleaner than some other more expensive accommodations, room service was really fast, food was better than expected and staff friendly and helpful

near on a week, and the dog could sleep over, great little bar and staff were great front the maids to bar staff and front desk

easy parking

you have a beautiful park to take a walk and can watch the kids run around

superb breakfast - only had the continental but was great selection

fantastic foyer with games and pool table, small gym and shop and

children with us and although the staff were friendly enough we felt a bit out of place with the kids

and the card machine malfunctioned quite often at the bar which wasn't convenient without another form of payment being accepted

the breakfast was delicious and complete — the classic english breakfast, but they also had options

has a small gym, aldi and spar near by

there for my cousin’s wedding rooms were lovely bed very comfortable and breakfast was good in the morning

room was spotless and very comfortable with a lovely view over the golf course.

buzzing bar and delicious food

couldn’t use the golf course because of storm ciara but otherwise amazing

free golf and good food

great location and vibe in the bar /social space

loved the bar at the top, didn’t get to use the gym

complimentary chocolate bar and a sweet note in room, was a sweet extra touch

we got an early check in which was greatly appreciated

welcoming staff, wonderful facilities including work space at the lounge area, pool table, gym, laundry etc

really nice restaurant & bar area

the breakfast was exceptional

lovely smart modern bar area

our installation in the town to return to the hotel where we both had a lovely cooked scottish breakfast

the interior bar / restaurant area is very modern and pleasant

friendly and professional staff and added bonus was that an early check in was facilitated

on 4* hotel and for wifi you require that we need to sign up to the benefit program

i found the early check in and late check out really useful as it allowed me to tailor my stay around my travel

gym facilities available

the bar area was very relaxing and comfortable for enjoying a small refreshment

the staff were very friendly and the the room service was amazing.

room service gadget didnt work

beautiful comfortable room, roof top bar lovely

the rooftop bar was excellent

enjoyed the prosecco handed out while waiting for check in time the whatsapp service to order room service was great too

no kitchen

laundry system was a bit fiddly - you had to download an app and load money onto it as the tablet

had thought there would be a kitchen but went over the street to el paso for entertainment and a lovely steak

no breakfast available as kitchen out of action ud83dude15

if there was a kitchen i didn’t see it. but clean large bathrooms

the laundry service was good

didn't use the bar or restaurant on this visit

ran out of food for the 24hr room service.

the wifi connection was terrible

good breakfast and phoned for early check in and not a issue at all

location perfect for us, facilities great - ice in corridor, bar on site etc

friendly staff. central and late check out was great.

all the facilities we needed was right behind st enoch shopping centre which was excellent so my kids didn’t have to walk far the breakfast was 10/10 and quality food was used servers were so

central location friendly staff good breakfast

location early check in space ish room for family and breakfast friendly staff

stayed 3 nights, breakfast was really good value, great choice, freshly cooked and restaurant/reception area where

staff were friendly and gave us an early check in.

nice mixed breakfast various items including cooked food to a decent standard

friendly staff, excellent location, late check out.

the lift the corridors and the room staff were very pleasant and helpful there was a small bar for refreshments and snacks breakfast was great and plenty of

the breakfast was very good.and staff very helpfull

that rangers fans were celebrating but this didn t bother us much being up out the way but room service was stopped due to issues from people which i completely understand but slightly

bed was comfy, large room, complimentary mini bar and felt very luxurious

excellent room service meal

wifi

room had a sofa bed which kids said was ok

was fab, and the 2 girls in reception went above and beyond to make my 2 kids feel cared for and so happy, nothing was too much trouble, even let me store luggage the next

lovely little bar downstairs and pretty good breakfast too

our room was way too small for two. we had no option for an early check in.

the breakfast is an added bonus, good selection of

preferred a decent sausage for breakfast

clean, quiet, friendly personal, good breakfast and wifi.

nice breakfast with variety of choices even can order omelettes

cot sheets rather than using a normal sheet, beds are too soft, maybe some better options for kids in the breakfast menu our booking in the restaurant meant we were in the middle of the room

clean and very comfortable girl at reception was so friendly and welcoming as was the girl at breakfast in the morning all staff we came across always had a smile and said hello

breakfast fantastic

i was unable to order room service without having to go to the bar/reception first, which defeats the purpose of room

refrigerator in room laundry is 21 which is extremely expensive, it came back soaking wet and they lied and said

perfect location, lovely river view, clean and comfortable, good breakfast ud83dude03

staff coming to the room for room service looked miserable when i answered the door when ordering food at night

apartment is decent size, suitable for families with kids, kitchen is well equipped

included a gym and laundry options

staff were helpful and breakfast was tasty

theres a gym room

the apartment was well-equipped with lots of thoughtful touches: a fully stocked kitchen with a fridge, kettle, dishwasher, microwave, cooker, and coffee machine

breakfast staff could be better organised, allocated one duty and one duty only

good breakfast

breakfast was very poor not enough choice especially for kids and far to busy

lifts fast enough, rooms clean and kids totally love the deluxe double double and the bathtub

was my first time in glasgow, i took my two kids for sight seeing in glasgow, booked an hotel before the trip

lovely, inviting bar area

really made my single girl valentines treat extra special ud83eudd70 the spa is great

staff were fantastic got an early check in and were so helpful with any requests

staff were amazing jamie at the bar couldn’t do enough for you excellent member of staff

downfall was my kettle didn’t work :( still got help from the staff and tea from the bar so not a

also the gym is well-equipped and the view is nice from there

reception and bar area classy. breakfast was amazing and omelette chef so happy in the morning.

wifi could be better

the room service menu is lacking and limited and that's a pity.

bar service was great

early check in

clean and convenient and good staff and early check in

the staff were lovely and accommodated our early check in and also authorised a late check out (gary on

breakfast beautiful choice and quality of food, gorgeous display of the breakfast bar, very attentive staff behind the bar making your favourite cup of tea or coffee which is

loved the interiors and design furniture (vitra) and the bar and common areas were great to hang out in/work

would have enjoyed hot drink facilities in our room and the prices of the drinks from the bar were extremely expensive

we got told on the night to come to bar area and collect a flask with hot water and couple cups

food and bar both met our needs late evening after nights at sporting events

if anything, it could do with another bar area as it's very popular due to the tasty drinks and lovely location

early check in would have been helpful but was not avaiable

room service and my breakfast were perfect

we arrived early from a red eye flight from washington dc and they offered us an early check in with no extra

room service ran out of pizza

breakfast amazing

wifi rubbish teabags never replenished by room service receptionist just did not seem to exist

and disgraceful terms+conditions for the wifi

all food including room service was of a very good standard and i will definitely stay here again

was amazing, staff were really friendly and the room service was amazing would definitely stay again

and great breakfast

wouldn't stay there with kids

they weren't able to accommodate my request for an early check in, when i got back from wandering the bags were waiting in my room

free wifi with good signal

great location, excellent room, wifi/tv superior to any other hotel and a free rubber duck!!

bar was open till after 3am for guests

location central to great bars restaurants train station great value for money bonus it's a late check out will deffo stay

the only negative is that the wifi did not function, neither in the room nor in the lobby.

nice staff, early check in allowed

wifi only available in public area, not in bedrooms.

the late check out, the bar and the room size.

a free complimentary upgrade into the junior suite and a complimentary late check out

breakfast and, although we stay local and were at an evening function, we'll return with the kids once the leisure facilities are completed

great staff and great tie in with local gym. fab breakfast

the kids hanging around the reception area waiting for a pop star and we couldn't get a seat to sit

room service menu states until 11pm but when you go to order at 10:30 you re told it ended 9:45pm

wifi in my room was spotty.

i requested an early check in and this was

the boutique size, restoration of historic building, location, staff, bar room service and general vibe

wifi was quite poor. no minibar for cold drinks etc.

e the 7th floor bar and bowling as we simply booked for a night without the kids and listening to mum/dad on repeat, so once we got inside the room we didn’t leave until

water cups in gym or water in room in bottles and cafe option or better vending machines for quick grab and

early check in not permitted

clean at all times. nice gym too

breakfast offered

also accommodated is to allow an early check in

lovely bar area and friendly staff throughout.

breakfast was amazing - ask for a teapot if you want more tea than just one mug full

welcome at the gym when we went to look around was not so good .

lobby, restaurant and bar were outstanding

noisy cleaners when i had paid for late check out

also was very happy with the option for late check out as our flight home was very

option for 1pm late check out

the blind was black out which helped keep the sun out in the morning concidering we had late check out

staff did not agree for late check out even for 11am without paying £12 extra

the breakfast was nice in the morning

45 by a laundry van that took ages to unload etc

breakfast was

nice clean room and hotel. breakfast was nice and relaxed. staff were friendly :)

limited bar menu served to your room, but understandable during lockdown and good options for breakfast

fabulous spa friendly staff

room service was outstanding

room service

the spa was a particular highlight

laundry service, no door between the lavatory and the bathroom, shower gel and shampoo made in

overall a very great overnight stay with the kids, thanks

very nice staff and cozy bar which also served breakfast

staff room bar location all fab fir our needs

loved the wide choice on offer for breakfast and everything was very tasty.

the hotel was lovely and breakfast was amazing.

early check in very helpful staff jan lovely wee lassie £10 burger and chips the chips were

kids loved the pancake machine

the music by the bar in the evening could be mixed.

comfortable, beautiful décor, free mini bar (non-alcoholic), room fully equipped, nice bar area to

gym small but ok

if you decline a room service you get a complimentary drink - great

ng bed with sofa bed for kids) was tiny. barely enough room to pass the bed/ sofa.

excellent central location. great bar and beer.

and although due to the restrictions we couldn't access all the facilities the option of the room service was superb , the breakfast was good and the location is excellent , george square to

very clean hotel! and early check in didn t cost anything extra which we appreciated.

great for convenience but you’ll have to arrange a late check out if you want a shower afterwards

this hotel several times over last 19 years so a bit disappointed with this stay and floor , also late check out on a saturday and cleaner decided to hoover our floor outside room at 8:30am

accommodated an early check in - thank you.

the girl who served us in the bar and brought our room service up was so lovely and chatty

was loud poor nights sleep for me and my 11 year old wouldn t recommend room 151 when you have kids

the girl who served us in the bar and brought our room service up was so lovely and chatty

friendly staff..pool table and play area for kids.

eeded instructions on how to use ) staff all happy and helpful lovely view from room and gym would highly

the man in the hotel bar

wifi wasn t working or very very slow

and great to sleep in very comfy especially with the extra pillows in the cupboard, with great room service

also the cost of the stay was excessive due entirely of the golf in troon being on

comfortable bed and quiet so we got a good sleep, good size tele in the room and clean bathroom, room service was quiet but punctual, good in-room facilities, also close to plenty of shops,

lovely hotel lovely staff. arrived early and got an early check in . breakfast was lovely.

great location for the theatre, lovely staff, clean, brilliant big comfy bed, great breakfast.

great breakfast all freshly cooked with unlimited tea and coffee

had to order breakfast the night before to get 5 discount

location and tidy hotel nice bar and restaurant. staff friendly.

good location, friendly staff and use of the gym

food was good in the restaurant cob had dinner first night second day breakfast

hotel and rooms were very clean and lovely breakfast was good and good times

great rate, clean, easy parking. perfect for my business stay.

food was ok, good views from the restaurant, plenty of parking, good wifi

the gym was fairly reasonable and everything worked fine

the room was spacious with a tv and good wifi

there is also a well stocked bar and everything is reasonably priced the hotel has a lift which takes you into the shopping mall

i liked everything so i did me and my partner and the kids as they didn't want us the leave

very good room service

hot chocolate, pizza & cookies on arrival in the foyer which the kids loved

from the spa to the gym, food, car parking ; staff they are all a1

kids complained about no free wifi in the room -premier inn did it.

great location where everything interesting is close, an outdoor laundry, parking and charing cross railway station are a stones throw away

laundry - none onsite, but on street laundry available next to the gas station and cash only - min

they don't have a laundry facility and the closest one is close enough, but it's located outside (washing/drying

i guess the maintenance time like laundry and vacuume, it was on the lobby, in rush hours

there are no facilities that you might expect in a dorm such as common area, laundry options, kitchen

they even allowed early check in and the hospitality was upto the mark

was disappointing the pool wasn t available.

breakfast and the ambience of the building.

breakfast was really lovely, great choice and buffet food was hot

facilities were great, pool, gym etc all really clean and had everything you needed for a few hours down time

receptionist and helped with early check in

the bar closed early

we did get an early check in at 3pm

in with smiles from the staff, very welcoming and patient, answered all questions and even opened bar so we could have drinks, rooms were fantastic bathrooms had baths and showers, room was

the attraction places no free parking but they offer discounted rate for the parking fees allow early check in equipped with

little find, a 20 minute walk into the centre of glasgow, surrounded by a hollywood bowl, casino & restaurants

room , friendly reception staff,late drink at the bar and a nice breakfast with great coffee, and free parking

staff was so friendly and absolutely fantastic with the kids

continental breakfast was spot on

and great value for money, parking was plentiful and staff were friendly, also has a 24hr snack bar with drinks to hang out after closing time

the bar closed to early, expected it to be open until around 1am.

a big thank you to brook who was so kind in facilitating a late check out,much appreciated

very helpful and friendly staff, very accommodating with early check in etc

– food was fine, however kids only allowed there till 1900, this wasn’t mentioned anywhere

staff in hotel and bar were very helpful and friendly

the staff were really friendly and the location was fabulous ud83dudc4c i really liked the late check out at 12pm which was great to have a lie in

early check in and also early into breakfast as well

reception by a lovely young lady but didn’t get her name unfortunately and also got a slightly early check in

the hotel also has a built in gym and various games in their front lobby such as pool, table football and a photobooth

late check out is always a good thing after a late night

was embarrassing for all involved, however staff added complimentary breakfast for myself and kids

i arrived really early due to flight time and wanted to drop off my bags and the staff member on the front desk was

very comfortable bed, gym, buffet breakfast with healthy options.

clean room,great view, amazing breakfast

saves all hastle trying to get home breakfast a bit expensive but it was a

the bar was expensive as it cost £15 for 2 gin and tonics

location and convenience of hotel having ev charging stations

really helpful, was able to park the car that midday and we got early check in as our room was easy unlike other hotels who charge u if you’re an hour early let

staff members at the reception could be a bit accurate to details as i left some items for the laundry with notes for the ironing, none were taken into account, even through they said it was

laundry facility was a plus, and moderately priced

not really suitable for young kids

the triple room is perfect for a single parent with two kids

great breakfast!!! local park close for kids.

girl helped us out with an early check in.

the area is also packed with nice places to eat and drink, and a park to walk or let the kids play