the bar & restaurant staff were amazing

lovely spacious , clean room with a bar / restaurant. staff lovely, food and drink great

lovely hotel nice clean decor lovely staff with an attached bar /restaurant serving lovely food and

great all round, low price and clean! bed was comfortable. bar downstairs had football on.

nice place, lovely and quiet with a great bar and amazing indian food menu

really friendly bar staff. room was perfect and well worth the money!

wifi signal in the rooms is rather sketchy, but signal in the bar and restaurant is good

staff in the bar are excellent also

the room was not above the bar but around the back, and it was really quiet

downstairs bar very friendly and accommodating

a burger at the orchard bar is a must- very friendly waiters

had a great time thanks to all the staff we would also like to thank young mark who works in the bar nothing is to much trouble for him great guy as our all the

nice bar with lovely food

and all the staff were all dressed up for halloween and was made to feel very welcome, the bar was well stocked with lots of choice will definitely stay here again 5

to covid there was no bar or kitchen which meant we had to go out for food and when you've driven force hours you really don't

unable to provide food as it was late when we arrived and the restaurant was shut but regrettably room service was also not available either

dinner was lovely and breakfast was also very good

the bar shut at 11pm prompt & residents were not allowed an extension or to order to the room

big duvet, so no fighting over it at night ;) the room service ladies were very nice and helpful, always smiling

great location for kelpies and falkirk wheel good parking room

chefs make an effort with a basic scottish/english breakfast but there was clearly someone in the kitchen who could both cook and present with flair

10am by kitchen staff outside our bedroom window emptying glass bottles in to bin and been generally noisy

at night is exceptional and also when we came back from the concert (late )they opened up the bar so we could have a drink and wind down

for ordering food, that finished serving 9pm waited for 20mins by bar to get served then told we was to late as it was 9

were in room 14 which unfortunately is over the kitchen fan or air conditioning unit, so a bit noisy really

property was a homely feeling with bar downstairs that served food didn’t even need to leave to property unless adventuring

scotland the rooms comfortable it’s well situated and food is usually good and having a bar you can drink and fall into bed no need for taxi’s

in at the bar area, there was a bit of a wait for keys

the breakfast was very good too and i also ate in the bar on the night of my stay and really enjoyed the food

excellent food. nice bar area. friendly staff.

we were able to purchase a bottle of wine at the hotel bar and enjoy out on our balcony

have liked a better seating area at bar just for relaxing it was still nice but would have like couches and comfy

more importantly we were not told upon arrival that the room was near the extractor fans used in kitchen

the breakfast was, wow

the biggest flaw in this hotel is the kitchen

was no free wifi in your room, only if you were in the communal areas of the hotel so that was a bit annoying

excellent spa facilities

extremely nice hot & tasty & value for money staff are very helpful, welcoming & friendly free parking & space to walk

enjoyed a quick gym session before we went to the thermal suite, sauna was very relaxing

building and we enjoyed the pavilion as we didn’t have to worry about the noise from the kids

property is set away in a lovely peaceful location with ample parking

quiet area, plenty of parking, comfortable bed, huge room and bathroom, and a nice breakfast.

there were kids playing everywhere and parents having a lovely evening together

a fabulous stay and outstanding breakfast and food

welcoming staff, fantastic breakfast and comfy bed

small and we only had just enough room to lay side by side , the shower needs something to hold a bar of soap and shampoo etc there is no were to hang a towel and no rack for new /dry towels , a

there is a small reception desk with a bar and some seating

not offered the option to eat in my room or the bar area

bar manager was amazing friendly and calm, he seemed to hold the place together very well

bar could of been open 24 hrs as we asked for a juice at midnight and was told no

wifi is non-existent in my room

clean, great location .ample parking .great restaurant and great bar

staff and a brilliant restaurant and bar with the best locals you could meet

it was easy to find and there was plenty of street parking outside

warm room good wifi quiet and clean

beds very comfortable bar had a good selection of drinks

liked how friends the staff were and relaxed even though we had the kids with us.

breakfast was a little disappointing for kids

night porter to our presence, but we were quite tired and cold at that point and had two small kids in tow, so i do wonder would have happened if no one had heard us

the kids said they slept well and that was the most important thing

clean room, good breakfast, nice staff and the best value what you can get.

lovely rooms with a power shower, good choice of breakfast included in price, we didn’t use the bar as we ate and drank at the pub next door

breakfast was good something for everyone. even two fussy kids.

the staff on reception they were so friendly and helpful very polite the staff on the breakfast bar they were amazing excellent expectations i really like the place i wouldn’t think twice for

breakfast was brill, staff were great ,it was quiet with comfy beds the kids loved it ,will be back again

noise from bar was a bit too much even at 12:30 am

there is good parking at the hotel

very close downstairs outside and the stench came in to my room forcing me to close the windows, wifi was poor got better signal on my 3 network

wifi was amazing bar looks lively restaurant was lovely as was the breakfast and staff

plenty parking

the chairs in the bar were comfortable, a proper lounge with sofas would have been nice

there was no wifi in the room in the morning

room service was also good

i managed to secure an early check in as i was attending a wedding

the hotel was maintained well with an old fashioned charm we liked sitting in the comfortable bar and the dining room was very elegant bed was really comfortable the hotel gave all guests

room was excellent good modern bathroom. good location friendly staff, good pool and gym.

room was lovely, the wifi was very fast and breakfast was nice

the golf course was

sadly we didn't manage to spot any deer on the golf course!

breakfast was amazing and plenty of choices

room service didn't change the towels as requested when booking in

o it does say that on the website); shower took a bit of

no daily room service

were very helpful in helping me to try to resolve a laundry crisis i was having

good central location, easy check in and late check out requested was authorised.. thank you.

next to the shopping centre and the freeway bar and food was good at the hotel and they also do laundry

been run down,staff not helpful we arrived 30 minutes early and they wanted 10

breakfast was good value

the breakfast was a full fry up buffet

she took time to sit with us and show my kids photos of her animals on her phone

bar has a good selection of drinks and the quote so you could have a decent conversation with our

evening bar meal was slow

so kids had to fight for

there is a bar downstairs which is friendly and open - £5 a pint

that was very helpful for kids meals

staff were brilliant! very cosy friendly bar and excellent food!

the woman who i spoke to on the phone, who also greeted us and worked behind the bar was exceptional, fabulous service

friendly staff bar food and bar lovely

friendly room no2 was excellent big clean comfortable bed big bathroom very clean and warm nice bar area with big sreen if you wanted to watch the

it had its very own bar section and a restaurant, which it would be criminal not to try the restaurant, the food here

eakfast and dinners) were sensational, the potions were generous

parking. have to compete with restaurant visitors ;-)

good restaurant and bar downstairs, fresh delicious breakfast cooked to order, big car park, nice, fresh and clean

the restaurant prices were reasonable, as were the bar prices

food and a great atmosphere , a nice restaurant for a quiet meal and conversation and a separate bar with sport, pool tables for a bit of a

the staff were impressive, from reception and concierge to waiting and bar staff; nothing was a problem or inconvenience

not enough parking

wasn’t clear that i’d have to pay for both my kids meals despite choosing half board

bar was a little overpriced, but the kids loved the pool facilities

staff are friendly especially with our kids

it is actually very close to where i needed to be and has easy parking so an ocean view not required

gym/fitness centre could be better

i would like a little more brightness and colour in the reception, bar and grill areas

gym being closed

wifi in room not 100%

great location 5 min walk from the golf club and shops on the high st

perhaps if anything a better wifi signal on the top floor would be appriciated but it was enough for me to do what i needed to

staff were lovely! great breakfast, nice room and lovely bar area.

was lovely only think it was above the bar and main door it was noisy but only till closing time

staff attention, especially to kids

spa and pool was a short walk across the road but pleasant facilities and not too busy

the buffet breakfast and continental offerings were very good, plus food in jocks bar and the restaurant were both excellent

there was no obvious room service, which was a disappointment and the sound insulation was poor meaning i heard

the food at breakfast time and in the dining room and bar was very

were looking to find a room for two night, booked it one day in advance, when all other spa hotels were booked out in the area or available only on a horrendous price

great surroundings as the hotel is set on a golf course

the breakfast was great and the dining either at the bar or in the restaurant was lovely .

dinner and breakfast both excellent, and there is a great choice of drinks at the bar

nice staff and super good breakfast really good to be able to play golf at their golf

very polite staff and the golf course was enjoyable

everything and friendly bar staff

our room was above the bar. fortunately it was a mid week stay & the bar closed at 10pm

– food was fine, however kids only allowed there till 1900, this wasn’t mentioned anywhere

kids eat free at weekends staff were great, really friendly and helpful

3:00am - if you are not a sound sleeper, perhaps ask for other side rooms, as thankfully our kids were