the room was exceptionaly clean, bed was comfy, the location was excelent, free parking

very comfortable and great to have the little kitchen

great safe free parking

a real bonus that there was parking near the property

was very centric in the town and there was a lot of parking available even though the hotel was rather full

nothing to complain about; the room was comfy and spacious enough, the parking space was available as advertised

there was a restaurant and bar downstairs, and the food and drinks were quite good

had dinner in the bar on the first night and breakfast the next morning

rooms need updating. accessing wifi was almost impossible.

we had difficulty with wifi connectivity. we needed it for plane confirmations

wifi did not work in our room. toilet seat was falling off.

that just because i booked a pet friendly room the cleanliness was not to the same

were in room 14 which unfortunately is over the kitchen fan or air conditioning unit, so a bit noisy really

really pet friendly!

easy check in and out with ample parking

wifi in the room didn't work

wifi didn't work at all

really friendly bar staff. room was perfect and well worth the money!

plus free parking on the street

there is plenty of car parking at the rear and on the street outside

great wifi also

comfortable, basic rooms, easy check in and out and on-site parking

parking was a little limited

late check out

we could not get onto the wifi at all

the shared bathroom and toilet facilities were fine and there was a kitchen for guests to use

good free parking

plenty of parking

shared kitchen which was packed a few times

accepted dogs at a reasonable price, the location was convenient to where we needed to be, ample parking with

no wifi

the wifi could have been better

wifi not available.

no breakfast no bar no wifi unruly foreign residents and children running around the landing very early in

with a friendly receptionist and he helped me with my case to my room explained everything about wifi and what

on-site parking and a decent menu

there's parking and an outdoor jacuzzi

pod situated just near the hotel where you can have a meal and full breakfast

there s no wifi and the signal in that area isn t good.

expensive (although the food was lovely) so wouldn’t recommend for a hungry family with small kids

was basic but clean and perfectly fine and good value for money with free parking and access to bar and restaurant

were amazing and friendly and very helpful the room was lovely and very clean the restaurant and bar was excellent

clean comfortable easy parking and close to station. staff were very welcoming and helpful

wifi was excellent

the carpet needs replacing and there's no signal on the tv, but i used their excellent wifi to watch on my

lodge is easy to find, has plenty of free parking, and is very close to the canal and the kelpies

the shower was great, and the wifi was good

wifi wasn't great and rigmarole if getting in and having to provide details isn't great.

parking spaces were plentiful & within very near access to the premier lodge

wifi was a little slow

really great, clean and accommodating for the kids

got an early check in which meant after a super long drive we got to spruce up and get changed before we

the shower was wonderful, room service was excellent and location is spot on.

the breakfast was a full fry up buffet (including pastries, yoghurt, fruit etc)

the hotel was fine and cossy nice fires at bar area liked everything

instead of usual tea/ coffee in room there was a fully stocked kitchen for use of guests

and all the staff were all dressed up for halloween and was made to feel very welcome, the bar was well stocked

(like when breakfast is, check-out time, the wifi password, etc

has off street parking and there is a bar and restaurant

we went in december and there was plenty of parking at the hotel

use it, it was a nice touch that there was coffee and a small selection of cereals in the shared kitchen

bar a restaurant were impeccable, great design and relaxing feel

location, parking, cleanliness

perfect in every way, parking, friendly staff, very comfortable and clean

very clean, comfortable, rooms, friendly helpful staff, quiet with easy parking nearby

stay here was very pleasant our room was very clean and comfortable and breakfast was really good too

as there is nothing really to do in hotel exept the odd pint when we were back also there is no room service

no room service or any facilities

ample parking although a bit tight to manoeuvre for some spots

perfect location for an overnight stay restaurant and bar were amazing

really, although poor wifi signal in room so worked one evening in bar (fine to do, lots of space and not

ventilation system in the kitchen should be improved as you can feel the smell of a cooked food in your room

wifi only worked on a rare occasion which made it difficult to search for directions to attractions

rare occasion which made it difficult to search for directions to attractions and local info like parking in

parking

drinks on room service :-) would recommend

ambience in hotel / restaurant & bar staff very friendly and attentive

on bar very helpful, dinner exceeded expectation very good food

location and bar lounge was great. great views

room service was excellent

i would've also liked the option to pay for a secure vs open wifi network as a business traveller

didn't get to try the bar meals, but we will next time

lovely breakfast with the usual toast cereal, fruit and tea/coffee as well as one cooked to order

free parking, well equipped rooms, good bar and restaurant, excellent breakfast, nice staff, lots of

our room was clean and the breakfast was very delicious and rich

local distance to the train station and allowed a late check out last minute

free wifi in all areas

clean, quite, the super fast wifi. cheapest

wifi could be better.

all i needed was a bed for the night, preferably with wifi and a

we were away very early so just grabbed a coffee and some toast for kids.

location is good. breakfast is monotonous. room service could have been better.

there is a bar and restaurant for dinner, and the included breakfast buffet

heavy pushing suitcase on carpet . wifi wasn t that powerful

kids option in the restaurant was very good reasonably priced bar and food menu nice to relax after

very pet friendly.

great wifi

lovely gardens and pet friendly

plenty of parking

they didn't offered breakfast

travelled to edinburgh with my two kids (13 & 9) for a few days in february half term

not working (room tv, smart tv that doesn't support the hotels wifi)

great gym and very comfortable room! good breakfast and perfect location!

good location excellent breakfast

nothing - but small bar fridge in the room would have been nice.

clean and comfortable, early check in available

good wifi

i ordered a chicken burger and chips and fish goujons and chips from the kids menu and it’s was the worst

knocking on the door at 9 am then again at 9:15, and 10 am( we have arrived at midnight and had a late check

great location with late check out.

regular shuttle buses to the airport are part of the service

really comfy and quiet room (just as i requested) i ordered room service as i was tired and the food i ordered

swimming and bar restaurant

room was clean and cosy with all the facilities required. great choice for breakfast

it team were brilliant, as i had a problem connecting my ipad to wifi, but they sorted it out for me quickly

lady on reception was accommodating with a late check out this morning 5* service thank you for a lovely stay

staff were very helpful, room clean & quiet. plenty parking .

clean, quiet room , comfy bed, good shower, nice breakfast, friendly staff, great value

jackie & thorn is so good with the kids. jackie s always welcoming & smile

very comfortable beds and staff were very helpful and pleasant. excellent free wifi

staff , clean all around , good breakfast all this for a great price , thanks to all

we liked the black out blind, the comfy bed, the spotlessly clean room, free wifi and the breakfast choices

breakfast was available but we chose not to have it

it is also located opposite a shopping center and 5 minutes walk from a casino that had a bar with sky sports

clean and comfortable and bonus got an early check in and helpful friendly staff

the kids also loved the pool - fun had by all

cheaper choices for breakfast. especially for kids.

also having access to the gym, pool and spa during the stay was very nice too

reason i booked was that they had ev charging on site, which i kept being told my staff worked, however each

choices for vegetarians my friends and their kids dont eat meat due to thier religion they did not enjoy the

amazing mood set in the pool with the led lights, great that children are allowed as both my boys loved swimming

maybe a more comprehensive gym equipment.

didn't like that the pool was unsupervised

family friendly and kids loved the pool

kids set menu excellent value

bight modern interior. plenty of car parking.

no cash payments over pricer beer and no beer glassed to matct. my pet hate

my kids were put in a access room with a shower floor that flooded every time they used it

didn t have breakfast and didn t use wifi

we felt the breakfast was good each morning

hotel / bar and restaurant finished to a very high standard, food was fantastic, highly recommend the

our room window also overlooked the kids section of the beer garden so there were screaming children and music

breakfast was pitiful - croissants, kids cereal boxes and fruit

great for kids and staff friendly

restaurant and bar were ideal for both food, drink and value for money

could do with a play area for the kids.

lovely hotel and free parking

the pool was great and the night very restful

down a concrete hill and really badly twisted my ankle, we asked for ice at main reception and a late check out

great service bar and dining stayed here numerous times lad with ponytail and tattoos always lovely serving me

mini bar with free water, tea and coffee great

liked all of it the building the decore the staff the bar the food and the spa

the spa facilities are exceptional, despite not having a pool, and they have a number of hot tubs and full spa

experience of the pod and we could use the hotel facilities including the gym, thermal suite and hot tub at the

there was a wedding and the kids were playing and adults screaming outside at high night hours not allowing us

perhaps recently decorated restaurant/bar was great breakfast great staff great managed to get an early check

hotel was beautiful, spotlessly clean, room service was 100%, breakfast variety was very good.

the kitchen made sandwiches for us and some fruit for a light dinner one evening to have in the room

we had access to the pool and gym facilities which i thought was good as you don't always have this option at

bar closing in the morning it should just stay open 24hrs for room service but apart from that i haven t got

there were kids playing everywhere and parents having a lovely evening together

breakfast was great, thoroughly enjoyed it not everyone caters for vegetarian breakfast (i'm not

very friendly staff, good breakfast and fairly clean. wifi was also quite good.

the restaurant and bar areas are very traditional for the building and beautiful

welcoming staff, fantastic breakfast and comfy bed

convenience of nearby parking

easy parking

room was spotless not one issue with the place the bed was very comfy we had a warm welcome the bar is very

early check in facilitated staff friendly beds comfortable great view of ochils

on top of that there is a bar just downstairs, although we didn't manage to come over for a beer as we were

nothing to keep kids entertained

small playground that my kids enjoyed and in a nice area

i loved how the staff was so attentive to our needs especially having young kids

only noticed at 1am (ish) when putting kids to bed and we pulled covers down to get them in

good location food good and plentyfull good portions at the bar menu also

we were upgraded to a luxurious room with a huge bathroom and a fireplace. it was fabulous!

no parking worries and the drivers were all helpful

room service forgot our drinks but not the worst thing in the world probably done is a favour :)

kitchen was slightly slow making food but i think this is because it was freshly made up

great location. friendly staff. great bar and food service

available breakfast - fresh, perfectly cooked and scrummy added bonus of multiple dogs in the bar in the evening

food in the bar was just what we were looking for and the breakfast was outstanding

very low quality of internet wifi, needs to be addressed asap

the bar staff were attentive and helped with drink selections

a sofa food was fantastic both breakfast and from restaurant and very cheap too great bar great choice of decent

were absolutely lovely, facilities were amazing - having a restaurant bar, gym, coffee shop all on site was

rooms were mostly stylish and up to date great facilities, inc good wifi (big reason for choice of

the staff are very accommodating and the food in the bar was fabulous

the lockers in the spa didn't close for me, there were a few that didn't work

it would have been good it there had been room service for a late snack.

we ordered room service and it came and my partner pie and chips was a frozen pukka pie which he ended up not

the staff, reception, bar & reception were first class

and the wifi didn t work for us in our room properly

lovely soup and sandwiches from room service

the evening meal to the bar was brilliant service and atmosphere was excellent

wee room was below some kind of staff quarter, maybe the kitchen

staff were very accommodating, we got an early check in which was fantastic

parking was available on site at no additional cost which helped us avoid parking fees or

we needed the parking space as edinburgh has a low emissions zone and this hotel was the closest we could get

the room, the staff, breakfast and room service

the location easy to park comfortable bed good size room pet friendly

thought they had laundry service but its mostly for tours

early check in is available for an extra cost

the carpet wasn t vacuumed properly

wifi cost is ridiculous not the hotels fault whatsoever. other than that . nothing :)

bar fridge wasn t working and i m still waiting for it to be fixed

'spa' was a rather small pool that was just filled with kids jumping in and splashing everyone, not very relaxing

lovely staff, easy check-in, swift room service, food well cooked.

i called room service at 10

very nice clean room, good room service, and great location.