staff were very helpful and friendly plenty of entertainment in the main bar and food and drink very cheap

a big thank you to brook who was so kind in facilitating a late check out,much appreciated

everything the food the staff elisabeth was great the rooms the spa bath mmm lovely

kids eat free at weekends staff were great, really friendly and helpful

not suitable on weekends for families travelling with kids due to pub and club.

young boy on bar at wedding bit rude to couple friends but rest of staff amazing.

a pleasure to stay at this hotel staff on reception and in the restuarant and bar are so

and i was i'd of known that a complimentary round of golf could be included, i'd of brought my clubs

breakfast was huge & very tasty

room was spotless and very comfortable with a lovely view over the golf course.

can be tricky to find a parking place sometimes, while the parking is shared with shopping centre

free wifi tio notch

evening kids was running about corridors sunday am about 6

very good location, access to parking, welcoming staff, big and clean rooms.

kids running up and down hallways

deliver on room service incomplete food order had our breakfast delivered and toast missing no one on

slight quibble was breakfast and service at breakfast weren't quite up to the standards of everything else - we were

breakfast not so good - hard poached eggs, not very good coffee.

freshly cooked breakfast in the morning was far better than from a hot

staff friendly and helpful, we didn't use any of the facilities, gym restaurant etc but would have if had a longer stay

loud music in bar below

there was an issue, like an alarm beeping, the bar staff couldn't do anything about it as the bedrooms are owned by the store across the

a bar with karaoke under rooms, which works at least until midnight, so it seems that the party is in

noise from the bar downstairs wham trying to sleep, wasn’t really an issue as that’s what you should expect if

wifi code had to be asked for and was wrongly written down by under-pressure bar staff - only found out after staff had gone home

though on this occasion i had room service both nights, the food is still spot on, freshly cooked, and you get plenty of it)

perfect location the staff were welcoming and extremely helpful, run was lovely and spacious, the bar was very relaxing and breakfast was superb

very friendly and helpful staff, lovely comfortable room, great breakfast.

also as it was easter the staff had placed easter eggs in the room for the kids such a lovely

range of items available the staff were excellent from the check in through the restaurant and bar all the way to check

i emailed to ask about separate beds and got a reply about ev chargers

there is no pool as the kids would have loved a swim. apart from that, it is an excellent hotel.

prices of the drinks at the bar was disappointing when you are there as a family

breakfast choices were excellent - the waffle makers were a big hit with my kids

plenty of room, lovely bathroom with a big shower, breakfast was lovely

with our old retired greyhound - he got dog biscuits on arrival and when he was sleeping in the bar area, they brought him a bowl of water and some more biccies

there was a rather busy fancy bar through a doorway to the right of the reception desk

during lockdown, had room service for both dinner and breakfast, both were excellent with great service - nothing was a

hotel was spotless and decor great along with bar and restaurant area

hotel has a good central location between edinburgh and glasgow, and parking

-good value for money. -1 hour early check in.

fact i went into reception holding my daughters elves and when i asked if i could put them at the bar a staff member went above and beyond giving them and ice bath and message on the chalk board ,

love coming here for a wee night away from the kids to chill

not nice if you have breakfast or dinner and someone sitting barefoot and in pyjamas next to

great budget, spacious room, was near m&d theme park and the kids had fun

stayed on a saturday night so it’s to be expected but the bar / function rooms were very loud and rowdy until about midnight

from the welcome on arrival to the catering and bar staff during my stay everyone i met had a smile and went out of their way to check i was bei g

good food and a nice bar area

food in the bar excellent and a good pint

more light in the bar area and bedroom

air conditioning and the gym

the room service and food was above eny thing i've paid for in the past will come again

next to the main shopping centre plenty of free car parking the room was quite spacious free wifi worked well friendly and knowledgeable staff good value for

food was great, room service was fast

gym, family room, good prices, location

hotel, bar and restaurant

parking is on-site, plentiful and free

loved our room and the location of the room, and the entertainment in the bar was amazing dj played the best music and my partner loved being able to watch the

was amazing, staff were really friendly and the room service was amazing would definitely stay again

breakfast was lovely but i preferred it when they used to do breakfast cooked to order as it was a

towels and also a hairdryer, in room kettle with tea, coffee, access to restaurant menus and also room service

wifi, spacious room and bathroom, very nice bath tub

downstairs bar is not really in keeping with the comfort level of the rest of the hotel

quite nice location breakfast wasnt up to scratch more like a kids packed lunch to be honest

place with private parking, reception, room service, bar and restaurant

the attention to detail, spa bath with tv at bottom as well as a mini bar to purchase from

good car parking facilities; friendly, helpful staff; as well as being very attractive, the room was

breakfast i wanted was not on the menu or set out,

room was spotless had everytjing i needed. spa bath with tv was excellent.

requested) and a lovely breakfast

traffic/parking

sympathetic and helpful and went above and beyond d to offer things like a drink and food from room service as the restaurant was closed

hotel also has parking

parking on site, lovely clean hotel and comfy bed.

breakfast room service again excellent

nice and quiet lovely breakfast excellent

very nice staff and cozy bar which also served breakfast

loved the wide choice on offer for breakfast and everything was very tasty.

bar was beautiful and room perfect

the staff were amazing. high standard of breakfast and rooms.

very long wait for the room service, 1,5 hours had to wait for our dinner

was perfect for getting ready in before our party and bar was open when we got taxi back at 1am

room service for breakfast wasn't available

vid rule apparently) didn't find this out until we

m & pool, spa area)

great for convenience but you’ll have to arrange a late check out if you want a shower afterwards

extremely welcoming and friendly staff, their on-site discount and late check out offer, just a nice touch

beautiful rural location with lovely views from dining roo.m and bar area

were comfortable & clean, great view from room, restaurant, bar lounge, friendly helpful staff, good sized bath

great views from the bar and restaurant

lovely separate bathroom and shower room, room was massive and very comfortable, restaurant and bar area were excellent and very affordable

a good variety of food for breakfast

quietness, cleanliness of entire area and the rooms, friendliness of staff, the gym facility( small and basic, but we did not expect to find it at all), the location( very close

has a small gym, aldi and spar near by

every bit of it facilities were great staff were lovely, they had a small gym witch i liked beds were comfy came in to a nice clean room every time i was

other guests shutting their doors quite loudly, i also thought i could hear loud music from a gym class

i loved the free facilities such as the gym + laundry room.

it was like a hostel for kids

i had asked for an early check in as we were arriving from a flight early just on the off chance and they were so

and welcoming staff, wonderful facilities including work space at the lounge area, pool table, gym, laundry etc

breakfast, vegan/vegetarian friendly easy check in/out early check in was possible comfotable bed coffee, tea refilled every day - even cookies

arrived super early and the staff were so so helpful, let us enjoy a breakfast and early check in, more than we

location was excelnt as was the breakfast

the price of alcohol at the bar was a little expensive.

breakfast was delicious

nevertheless, the kids loved it

feel to the hotel, very unique experience lovely bar on the rooftop where in late september we got to enjoy a coffee in the sun , amazing

the room service and theme was brilliant

enjoyed the prosecco handed out while waiting for check in time the whatsapp service to order room service was great too

room service to be available

wish they had room service for food

had thought there would be a kitchen but went over the street to el paso for entertainment and a lovely steak

the kitchen is missed !

if there was a kitchen i didn’t see it. but clean large bathrooms

laundry system was a bit fiddly - you had to download an app and load money onto it as the tablet

no kitchen

i went to sign up for the free wifi and was told by the program running the wifi that my surname wasn't good enough for this hotel

location, friendly and helpful staff. wifi. clean.

room bar was empty

i found the early check in and late check out really useful as it allowed me to tailor my stay around my travel

late check out was great

the breakfast was simply amazing

friendly staff. comfortable. clean. easy access. good parking. good location.

lots of parking and nothing was too much trouble for the staff

good was excellent and bar staff were very courteous

breakfast was lovely

room is a little cramped for space, and wifi is really poor.

prices were clearly increased because of the dates it was booked on

prices at bar 19.95 for 2 drinks lager and a gin

wifi was quite slow although that might have been due to my laptop

extremely friendly welcome. quick check in. spotless, comfortable room. lovely breakfast.

location great room service, for food/drink using the ibis app

lovely free breakfast late check out until 12pm is fab

were extremely friendly and the breakfast was absolutely delightful

friendly staff, excellent location, late check out.

firm beds, clean rooms, great location & fantastic breakfast

refrigerator in room laundry is 21 which is extremely expensive, it came back soaking wet and they lied and said

the hotel was in a very good location with comfortable sized rooms with late night room service and a bar located on the ground floor

we got late night room service and enjoyed it with a view

bar area very relaxing

gym facilities good too

having the kitchen was a definite plus

having a little personal kitchen was very handy

that to me doesn't qualify as a 'gym' or 'fitness centre'

the apartment was well-equipped with lots of thoughtful touches: a fully stocked kitchen with a fridge, kettle, dishwasher, microwave, cooker, and coffee machine

great gym

the room was very comfortable, the food delicious and the room service impeccable

staff were great and allowed an early check in and late check out- which was massively appreciated

reception area, bar and room were all really good. the gym was very good.

reception and bar area classy. breakfast was amazing and omelette chef so happy in the morning.

staff lovely! security man gifted our kids a small teddy bear!

late check out till 2pm was extremely useful too

never used the wifi as 4g was strong

loved the mini bar in room

excellent room service meal

extra for early check in and room wasn t 100% ready

staff alllowed slightly early check in which was appreciated due to long train journey

great restaurant and bar options all around

if this category is required i d say the wifi was a little slow...

7) but fine elsewhere.

location central to great bars restaurants train station great value for money bonus it's a late check out will deffo stay

location, bags held for us as we arrived early in the morning

the gym is small but perfectly formed

booked the wellness suite and managed to get the spa to ourselves for the hour

arrival male receptionist was rude re enquiry about early check in

staff were amazing jamie at the bar couldn’t do enough for you excellent member of staff

if anything, it could do with another bar area as it's very popular due to the tasty drinks and lovely location

breakfast and stay staff were excellent and even gave a goodie bag for the journey home we arrived

the wifi was disappointingly slow, i didn't use it in the end as it was too frustrating.

breakfast great so many choices

fabulous location and very luxurious. breakfast was excellent too.

wasn’t ready till nearly 4 and had asked for early check in

lovely bar area

rooms, very comfortable bed, good breakfast staff very welcoming

liked late check out too

arranged an early check in which was really appreciated

staff were friendly and nice little gym too

breakfast offered

no laundrette or laundry service

the open space room was perfect for young kids with more room to move around and the immunities within the hotel were perfect for families

breakfast and breakfast room was excellent

early check in

good service in the very comfortable bar and the amazing tasty plentiful breakfast the next morning

bags and takeaway cups, i hadn’t even thought to ask but appreciated her attentiveness as with kids it saved a lot of mess

loved room size. very comfortable bed. staff in bar & at breakfast really good.

great location, friendly welcoming helpful staff and great breakfast.

room service as advertised, no daily cleaning service

no room service once restaurant shuts

breakfast was varied and good quality…mist enjoyable

everything is perfect. only the breakfast is very limited in serving food.

fold out bed was a little small for 2 kids.

was there room service, what channels available on the tv, bus or train timetables, map of the glasgow

was my first time in glasgow, i took my two kids for sight seeing in glasgow, booked an hotel before the trip

lifts fast enough, rooms clean and kids totally love the deluxe double double and the bathtub

breakfast was very poor not enough choice especially for kids and far to busy

early check in was quick and efficient very clean and good sized rooms, with iron and ironing

the staff were lovely and accommodated our early check in and also authorised a late check out (gary on

early check in

clean and convenient and good staff and early check in

everything - great room, wonderful staff and 24/7 bar and food facilities

would have enjoyed hot drink facilities in our room and the prices of the drinks from the bar were extremely expensive

food and bar both met our needs late evening after nights at sporting events

breakfast beautiful choice and quality of food, gorgeous display of the breakfast bar, very attentive staff behind the bar making your favourite cup of tea or coffee which is

of a miss without the bar and restaurant however cannot be helped and did not massively affect our visit

loved the spacious room. very comfortable bed. excellent food both at breakfast and dinner.

quiet chilled bar and my daughter was allowed in which in glasgow it s hard to find somewhere kids are allowed in after 5pm so this finished off our night , we stayed in the duplex suite which

wouldn't stay there with kids

we ordered room service late at night and it was still delicious

i was staying in a family room with two kids which made this discovery all the worse

the music by the bar in the evening could be mixed.

early check in very helpful staff jan lovely wee lassie £10 burger and chips the chips were

gym small but ok

very comfortable room and bed. pleasant lounge and bar staff.

super comfortable bed, decent gym, friendly people.

the air conditioning was very loud and the wifi

i requested an early check in and this was

wifi was poor, hotel condition was a bit tired.

no in room mini fridge to keep our drinks cool and no room service

the boutique size, restoration of historic building, location, staff, bar room service and general vibe

were excellent and very friendly x hotel was extremely comfortable and in a good location x breakfast was of a high standard

the late check out time of 12 oclock

limited bar menu served to your room, but understandable during lockdown and good options for breakfast

for breakfast they need to provide sugar free juices and syrups for waffles

price point - great checkout time and procedure - staff are helpful, kind and friendly - breakfast available with wide range of

breakfast has everything you need/ want and bar , lounge area very comfortable

hundred metres from the center, the value for money, the complimentary drink if you opt out of room service

breakfast i asked about the late check out deal and the girl said it was on the house and i was really impressed with her

also a great informal type breakfast

very clean and new. breakfast was good. staff were helpful.