the wifi was a bit hit and miss at times

3:00am - if you are not a sound sleeper, perhaps ask for other side rooms, as thankfully our kids were

good parking facilities

easy to find, free parking, nice family room, good location

3:00am - if you are not a sound sleeper, perhaps ask for other side rooms, as thankfully our kids were

a pleasure to stay at this hotel staff on reception and in the restuarant and bar are so

plus great ev charging point

i had breakfast each morning included in the cost of my room and the selection was good and the food was

wifi is very poor throughout which could do with improving especially when you are travelling on

there was no phone signal in the bedroom and wifi was poor

i got room service, which was bang average, but suited at the time, as i had work to do

great if well behaved pets were allowed at the bar otherwise people may leave them in the room when eating

welcoming staff, good parking and comfy bed .

great parks around too for kids

poor wifi in our room. a fridge and a safe would have been great.

food at the cafe was amazing, we got two full breakfasts, we would have gotten the continental breakfast however

easy access, great parking and very comfortably bed!

plenty of free parking

kitchen was expectantly closed one evening.

breakfast bag was available as the kitchen was closed. that was a nice touch.

location and restuarant. room service available.comfy bed. room was heated.

location near the bus and train station so great transport links however very quiet and car parking

handy for visiting our friends and also using bar milano which is part of the hotel

asked if we could have room service & was told no

there is a bar right next to the hotel and the drinks are amazing

a pool and a spa would be great, also perhaps a loyalty scheme, for returning customers.

the room service could have more choice.

very easy to find, lots of ev charging and great location for my meetings around the area

parking is no issue with plenty of spaces available

gym/fitness centre could be better

smell of the laundry, towels and bedding had a smoky smell

let you know its arrived which meant i wasn't stuck ordering from the hotel or having to drag the kids to a near

expensive ( 25 for a pet

staff were very friendly the location is superb especially with family and kids.

location, price, lovely breakfast, helpful staff

parking across the road behind indian restaurant where i also dined and the staff were very

much, room was very boring, wifi and tv wasn t working correctly, plus the pub was far too loud down the

wifi worked well

bay horse is a pub with rooms on a main road and without parking, so i wasn't really expecting too much

the only thing was the noise from the bar late into the night.

ordered room service but they forgot the bread

also as it was easter the staff had placed easter eggs in the room for the kids such a lovely

there's a theme park right next to the hotel which is an added advantage for families with kids

hotel was amazing and breakfast had a great choice for kids and adults

parking, used by other people not staying at the hotel

i emailed to ask about separate beds and got a reply about ev chargers

to the motorway, very friendly and helpful staff, good breakfast (my kids loved the waffle machine)

hotel is brand new, rooms are swish, parking is great

room was clean and modern loved gym staff very nice

plenty to choose from and the waffles were a hit with the kids

very pet friendly, and good dog walks close by

only thing didn't like didn't take cash at bar and kitchen was closed to order food at tea time

small print very small pet increase from 10 to 25

reasonable price, friendly staff, comfortable beds, feels new, good breakfast, pet friendly

breakfast was an all you can eat buffet

we ate in the restaurant and had a delicious breakfast

beautiful decor and friendly staff. fantastic restaurant and brand new breakfast room.

staff friendliness, easy parking

parking was easy after a major function concluded

breakfast was excellent location was ideal for me

from the welcome on arrival to the catering and bar staff during my stay everyone i met had a smile and went

good food and a nice bar area

collette on reception and later on bar work, was so warm, kind, friendly and helpful that we instantly felt

stayed on a saturday night so it’s to be expected but the bar / function rooms were very loud and rowdy until

more light in the bar area and bedroom

excellent location -room 5* breakfast

from receptionist niamh who was pleasant and polite, adam the bar man

lovely spa, pool and gym

comfortable room especially the beds used spa facilities really enjoyed it

restaurant for dinner and breakfast comfortable bed and spacious room excellent swimming pool parking

the room, the shower, the bed, the breakfast, the desk, the wifi, the lighting

breakfast was really good. ordered from a menu and

restaurant, bar and hotel

spa bath amazing always a brilliant stay

breakfast amazing

free parking clean easy access good location very helpful staff family friendly quite

our requirements, it is quiet, comfortable, clean and pretty good value for money, good tv, quiet bar area and

there was no room service

central location,room service,nice and clean and comfortable

there is also a well stocked bar and everything is reasonably priced the hotel has a lift which takes you into

room and shower, great location for train into glasgow, loads of parking, great breakfast, good bar & restaurant

very accommodating of late check out request

wifi worked well and there is a reasonable size car park

having usb sockets the wifi was patchy and wouldn t stay connected in the room but was fine in the restaurant

friendly staff arranged an extra hour to allow a late check out

5 miles to a pet friendly pub to have our evening meal

drinks at bar where a bit pricey but a suppose that's expected when in a hotel

rooms are larger room 35 is a great room breakfast was cooked to order and a full scottish style bar staff polite

staff (special mention for iain), free parking, location (away from crowded street), good wifi, good breakfast

no bin outside for pet pooh bags near access door.

downstairs bar is not really in keeping with the comfort level of the rest of the hotel

wifi, spacious room and bathroom, very nice bath tub

kids beds were a bit hard, wifi signal poor

hotel is lovely, we were a party of 5, 2 adults and 3 kids

when visiting glasgow staff are always pleasant and the breakfast is a huge hit with the kids

spa was cracking bed comfy idea nice we stay will be back

pool and gym

bar staff had no knowledge of bus routes and front desk didn't seem confident either

gym and spa

were super friendly and helpful, breakfast was amazing, room was nice-sized and comfortable

kids pool timings start from only 8

really enjoyed the food both at dinner and breakfast

our room window on the sunday morning at 6am banging about either collecting or dropping off laundry l

wifi wasn't great and room wasn't quite as clean as i'd hoped-found stale crisps under bed and

great facilities (gym & pool, spa area)

from upstairs, kids jumping on beds and floors until 1 am

there was no way myself and 2 kids age 15 & 10 could sleep in a double bed

also, the staff trundling the laundry across the car park quite early might

the room was lovely the location was great the bar area was really nice

from my check in to check out so simple. excellent. staff, parking ,room and food just right.

regards to the breakfast, i slept well past those hours but i must say the evening meal i had for room service

wifi signal wasn't great.

quiet, comfortable, fast wifi

wifi, could be better

our room was out of this world, loved the attention to detail, spa bath with tv on the wall

good relaxing areas downstairs, kids happy with the games available

lovely stylish room, fabulous relaxing bar area, very friendly attentive staff

crew member that checked us in also served us at the bar was very polite and professional.

pet fee was also 20 per pet which is twice as much as in other hotels and cappuccino with my

the location was great for me the staff were excellent especially the young girl behind the bar who s from

was no room service available at no

the cooked breakfast was delicious and there were other options too

last time i stayed breakfast was in the ballroom, this time in the bar which wasn't the most comfortable

/ restaurant with great food and beer, room was excellent and airy, nice shower / toiletries and wifi very good

friendly staff, free wifi and parking

i loved the free facilities such as the gym + laundry room.

we had a drink in the bar which has a lovely relaxed vibe

i believe that the cups and mugs should be taken to the kitchen for proper cleaning in the dishwasher

great location and vibe in the bar /social space

the gym is fully equipped and the restaurant is nice

reliable staff, quick and easy check in, comfortable, clean and quiet rooms, plenty of courtyard parking, pleasant

) large tv, plenty of storage space if you need it, free wifi and a relaxing yet powerful shower

there is good wifi and parking

great for convenience but you’ll have to arrange a late check out if you want a shower afterwards

didn't work in our room *the roaming broadband on my phone was faster & more reliable than the wifi

bar could of been open 24 hrs as we asked for a juice at midnight and was told no

not offered the option to eat in my room or the bar area

bar manager was amazing friendly and calm, he seemed to hold the place together very well

nice comfortable room, lovely restaurant, clean, good parking.

it looked terrific but once in room we realised couldn t use lift because it was always full of laundry and

location was excelnt as was the breakfast

excellent location, comfy beds, great breakfast

was comfortable and quiet and the wifi was good

really good location excellent value for 1 adult and 3 kids

we appreciated the hotel coz its a pet friendly,we are so glad that we brought out little pet.

great bar to chill

1 disabled parking place at bottom of a hill

parking enormous car park

i booked this hotel as my usual glasgow hotel rates were really expensive because of the golf open so travelling

great staff, very enjoyable food, decent sized room, great bath, plenty of parking space

the rooftop bar was amazing as was the room so different from other hotels at the same price.

beautiful comfortable room, roof top bar lovely

lot of dust in the room, wifi connection to the tv was rubbish and couldn't watch any tv as it kept skipping

the room had its own wifi connection

the staff were very friendly and the the room service was amazing.

clean, comfortable and modern rooms, nice ambiance in the bar area

location, friendly and helpful staff. wifi. clean.

room service was a bit slow and the tv does not have netflix or any form really to watch movies

didn't have breakfast but i did order room service which was really good

every staff member was lovely including bar staff and breakfast team

had thought there would be a kitchen but went over the street to el paso for entertainment and a lovely steak

thanks again for the help of the laundry coins issue

- no self catering or kitchen area, so if you re backpacking / riding and arrive with your own food, you don

laundry is only open from 5pm and can be long queues

down sides of seats dust in bathroom vent wifi not provided on arrival expensive stay, checkout a bit

the wifi connection was terrible

the restaurant and coffee bar/drinks bar area is in the lobby and quite small in size, adequate in evening

restaurant was closed on sunday and we had planned to eat in the restaurant or get room service as we were very

room service food was expensive and not very good

stival weekend)

staff, great breakfast, small reception bar great,great location also an early check in due to room being

was allowed early check in at 11am without any additional cost

bed was very comfy,the free wine and cheese bar was a great bonus and the breakfast was excellent at extra cost

wifi is a bit slow

good value for money and selection of drinks plus the little extras in the room, free wifi and sky tv on a nice

the staff on saturday morning were more interested in flirting with male golf party than assisting other patrons

comfy, good wifi, enough power sockets to be manageable

parking on site, lovely clean hotel and comfy bed.

this is an amazing room and also had room service for breakfast which was delicious

an amazing hotel, the room was wonderful, the bar is excellent and restaurant first class , thank

the room service options were good although i didn't use it

and drinks as it was our anniversary, free tea and coffee and fruit all day and free pool table, wifi was

the decoration the rooms were spotless the staff were very friendly nothing was to much trouble, breakfast

stayed 3 nights, breakfast was really good value, great choice, freshly cooked and restaurant/reception area

modern clean city centre hotel with good bar area and lovely breakfast

staff coming to the room for room service looked miserable when i answered the door when ordering food at night

and would be fabulous if room service and bar food included a range of salad-based dishes

of my gin - ooops - i did order a double hee hee :) the recommendation from the bar staff was perfect

we really enjoyed our stay here and got room service

breakfast was perfect 10/10

they explained everything we needed to know and were great with our kids

the kitchen was really useful to have

i did not have breakfast. i don't like the smell of coffee and would not eat there.

small gym

the bed is very comfortable and they have a good breakfast

never had breakfast

n issue with room on first night with fans from kitchen being on all night plus the room was very hot this was

friendly staff great decor really comfy bed good shower and toiletries free mini bar nice breakfast restaurant

staff had to check with the kitchen to see if myself and a fellow traveler could be served dinner at 6:30 pm

the quickness of room service

the bar area is really nice too

early hours of the morning when staff are starting work within the hotel which for guests with a late check out

the staff at check-in, breakfast, and the bar were very friendly and so helpful

somewhere to sit and get a cup of tea, and the whole downstairs lobby had the resemblance of a kids camp with

which was facing the railway, you could hear the trains and you could hear the neighbours and kids crying

wifi was also well-connected

location and cleanliness and parking

we arrived before check in time, and had a drink in the bar while they got our room ready

plenty of parking onsite too

great location, free parking, food was excellent, service was excellent.

being broken was slight pain since on 3rd floor and kids with bags

room had a sofa bed which kids said was ok

excellent even for 2 fussy kids

incredibly handy, great to have the same day laundry service.

staff extremely helpful and friendly. ability to have a late check out was so helpful

wifi is strong and fast, toilets were clean and good

location, bags held for us as we arrived early in the morning

the gym is a bit small.

lovely little gym that was spotless friendly staff

the spa was a great way to wind down

the bar didnt appear to be open, after our visit to the threatre

fold out bed was a little small for 2 kids.

cot sheets rather than using a normal sheet, beds are too soft, maybe some better options for kids in the

expensive room service with limited choice they had a better selection last year

the location of the hotel was central as i had 3 teenagers /kids aged

i also liked the late check out time

great location, good amenities, lovely staff, early check in too!

we ate twice in the cafe bar and the food was excellent both times

the staff on reception were very friendly and welcoming and the bar area looked clean and modern

location. 24hr service bar in lobby

tha bar area was tastefully decorated yet still cosy

oh and there was dirty laundry on the floor of my room

breakfast a bit caotic

good add sized rooms with wonderful room service available

the bar closed at midnight

it had an iron, ironing board, nice clean rooms & bathrooms, a restaurant, a bar & other facilities we didn

kids pizza drowned (

lifts fast enough, rooms clean and kids totally love the deluxe double double and the bathtub

good wifi and simple to connect to

the breakfast was great

to central station , nice decoration , there are iron , a bottle of water , tea table and good wifi

luckily, it wasn't too far from the hotel, but as i was travelling alone with little kids and luggage after a

room service fab

fast and reliable wifi

the late check out, the bar and the room size.

easy check in, complimentary early check in and out

24hr gym available which was great

and bar vega on 7th floor expensive breakfast had a lot of options at 15 per person good free wifi very quiet

kids loved it

breakfast and breakfast room was excellent

and i couldn't watch sky news on it - i just defaulted to my tablet and connected to the free wifi though, which

the staff were lovely and accommodated our early check in and also authorised a late check out (gary on

clean and convenient and good staff and early check in

comfortable room with amazing lightning features and strong wifi and tv facilities

very much geared towards hybrid workers with their super fast wifi and great eating hall that has plugpoint s

breakfast beautiful choice and quality of food, gorgeous display of the breakfast bar, very attentive staff

wifi was an issue

would have enjoyed hot drink facilities in our room and the prices of the drinks from the bar were extremely

wifi and movies were also included which was a bonus

loved the interiors and design furniture (vitra) and the bar and common areas were great to hang out in/work

loved the spacious room. very comfortable bed. excellent food both at breakfast and dinner.

and great breakfast

knew we would need an early check in for a variety of reasons

breakfast, really great scenery from my top floor room

accommodation, hotel exceeded expectations, room service was amazing also

super friendly, cosy, quirky atmosphere, fantastic breakfast!

lovely building, cosy room, staff really nice and breakfast was fantastic

the bar was shut early.

again, the bar staff were attentive, friendly, and professional

i had a flat screen tv and room service for dinner

room service menu states until 11pm but when you go to order at 10:30 you re told it ended 9:45pm

the beer in the attached bar was excellent. staff were very friendly and accommodating.

water pressure was not good at all. wifi was weak in the room

no in room mini fridge to keep our drinks cool and no room service

wifi kept dropping out only 2 caffeinated coffees in the room

friendly and helpful staff. fairly spacious, comfortable large bed. late check out.

the central location, the clean and comfortable room and its size, the efficient wifi.

the wifi was temperamental so was difficult to work

staff, bed, location and free wifi

breakfast was excellent, lots of choice , hot buffet was such good quality

a great size and were fab with adjoining doors, this helped us have the best stay with 3 young kids

all the staff were very friendly and helpful, allowed early check in and offered to store bags on check out

not a problem will 2 kids who were up then, but could be an issue for some

comfortable, beautiful decor, free mini bar (non-alcoholic), room fully equipped, nice bar area to

there is a gym but i didn t use it

kids loved the pool my daughter cut her foot in pool pool guy was brilliant with her thankyou

breakfast brilliant as always

kids loved the pool, i loved the sauna

wifi not the best for doing work

staff were friendly, understanding and extremely helpful arranging a late check out and taxis as i had travelled

need free wifi

option for 1pm late check out

noisy cleaners when i had paid for late check out

also the wifi is great

very friendly :) place was very clean :) modern but basic you have to pay extra for wifi or for a remote for

sent my dress (for a wedding the next day) to laundry services for pressing for the following morning and they

from checking in to the bar staff to the staff at breakfast

wifi kept dropping out intermittently which was a real issue giving i was attempting to watch shows

the next morning we avoided the hot buffet and ordered from the kitchen

from early check in, umbrellas, taxi, drinks

and although due to the restrictions we couldn't access all the facilities the option of the room service was

we took advantage of the laundry service and was fab

the ac worked well, wifi was fast, and the staff were cheerful and welcoming

the bar was fun and good

would've liked room service but was able to order food in the bar and take upstairs with us.