the bar prices

the staff were incredibly friendly and very kindly gave us an early check in as we had a wedding to attend nearby

staff are very friendly and very attentive , a lovely public bar and very friendly locals

great bar menu and again staff offered great service

bar area, food was reasonably priced & very nice

only thing we thought was too many kids in pool but that's somthing that happens everywhere

got rushed out of the bar at 22:30

parking is free and there are always spaces

breakfast, plenty parking spaces, friendly stuff, wonderful bedroom and very comfortable mattress

restuarant part of noisy bar area

the staff, the location, the room, the breakfast additional comment the guy behind the bar tuesday night was great very friendly always

was great decor is amazing - finish is extremely tasteful room was great and comfortable parking facilities the hotel exceeded our expectations, we thoroughly enjoyed our stay close to a

fast room service

easier acess to wifi

we didn't have dinner as we were going to be late and there was no availability but we had breakfast which was well presented, fresh melon, blackberries, grapefruit pomegranate and passion

free wifi

gym and spare and pool

wifi didn t work in our part of hotel.

has a kids menu which is however a plus

oom service)

location and friendly staff. also the buffet breakfast was excellent!

early breakfast was nice to catch an early flight

i had a long trip and they accommodated me with a late check out

handy location for flight out the next day. happily gave us a late check out.

for a late check out as came in at 3 am, not advised work being done and awoken with horrendous noise at

convenient free parking

hotel great staff nothing wzs a bother great bar service

the breakfast was fantastic. the bar staff and dining staff are very friendly and helpful.

pool and sauna/steam facilities were really good for a uk hotel despite showing their age a little

the gym equipment was a little bit tired and one piece was broken

lovely building, great big room, speedy wifi.

parking

good choice on menu. easy to get to and ample parking. great character.

parking facilities could be better

both the bar and restaurant were comfortable and a great place to sit back and relax

food was excellent,so much so we opted to dine in both evenings lovely spa bath and very helpful polite staff

breakfast could start a little earlier. lack of usb charging points in room. public wifi.

requested) and a lovely breakfast

perfect near the station easy parking, helpful friendly staff room lovely comfortable breakfast excellent evening meal curry was

the room was immaculate with no faults and included coffee and tea as well as strong wifi

lady who manages breakfast is wonderful.

gym restraunt

was nice lovely bar and grill & great facilities

gym , swimming pool , restaurant/pub

great gym on site also

great for convenience but you’ll have to arrange a late check out if you want a shower afterwards

last time i stayed breakfast was in the ballroom, this time in the bar which wasn't the most comfortable

very nice staff and cozy bar which also served breakfast

lovely modern room and very kind staff. the bar was cosy for us too.

overall a very great overnight stay with the kids, thanks

staff room bar location all fab fir our needs

the bar also has a great range of drinks and the cocktails were lovely

great room service

this is an amazing room and also had room service for breakfast which was delicious

parking on site, lovely clean hotel and comfy bed.

traffic/parking

the bar was expensive as it cost £15 for 2 gin and tonics

laundry facility was a plus, and moderately priced

breakfast was great and the hotel location for the show we went to was perfect.

welcoming staff clean and fresh late bar til midnight which was an added bonus after late night show at the hydro late check out

than a two minute walk away from the armadillo ❤️ exceptionally clean and modern, the best breakfast facilities i’ve had

great shower, comfy bed, and good continental breakfast

was super especially seen as i was travelling with kids

nice rooms, great facilities, nice little breakfast, great location, perfect for what we

cinema next door and casino across the car park - we didn’t go so couldn’t recommend/comment on that

continental breakfast was spot on

gym facilities could be improved

pool table and gym available in the hotel

very close to secc. great atmosphere. lived the foer and bar area.

early check in and also early into breakfast as well

gym is good, small but well equipped

gym was average

family room is a combo disabled room, not a good combo with kids as alarm strings everywhere

large room -good price -near the hydro an secc -comfortable bed -clean -friendly staff -early check in for no extra price -nice restaurant located near

modern hotel with amazing walking distance to ova hydro and ssc late check out and lovely

clean room,great view, amazing breakfast

the staff were really nice. the room was a great size. the wifi was excellent.

i ordered room service for dinner which arrived very quickly; and was faultless

stayed here with my two little kids for a wander around kelvingrove, botanic gardens and the transport museum

no early 6 am room service alright wbreakfast as mentioned in the room advice book.

was pretty good, quite close to the centre, lots of cafes, several groceries' stores and a laundry place nearby

great breakfast!!! local park close for kids.

the triple room is perfect for a single parent with two kids

adults in our group, carrying luggage up 4 floors and changing room pairings for safety with the kids was very difficult

not really suitable for young kids

good breakfast...and early check in...

breakfast was continental which suits me but a few hot items would have been nice as my hubby loves

breakfast was amazing

we loved the quirkiness of the room and the breakfast

the reality was a selection of processed food, bar a bowl of fruit

great staff range of beverages in the room and lovely breakfast in the morning

handy for town and good parking for £10. excellent pool for kids

enjoyed our breakfast, the swimming pool and the staff were extra friendly especially to the kids

kids complained about no free wifi in the room -premier inn did it.

easy check in, great location and lovely staff. late check out was a bonus.

kids loved it

we got in early check in and a late check out

was disappointing the pool wasn t available.

enjoyed the whole experience, from the lovely room, to the spa , we could not fault anything

room had just been refurbished which was good clean and modern breakfast was good and had a good choice location about 10min walk from train station the staff are

room service was quick

really liked the quirky story behind the douglas hotel and the early check in

loved the music theme and the music played in bar area

lovely breakfast, kids friendly

everything was clean, the breakfast was yummy and there was a nice bar downstairs

for quiet room and got very quiet room free wifi very clean room very helpful staff breakfast and ambiance excellent fantastic value for money

great early check in of 2pm and late check out of midday which really makes the difference

10/10 room lovely and gym perfect

there was a late check out (11am) as standard and a lovely bar and reception area to relax in

hotel was clean and quiet - the bedroom ceilings were super high and the decor was fun for our kids

comfortable, beautiful décor, free mini bar (non-alcoholic), room fully equipped, nice bar area to

early check in very helpful staff jan lovely wee lassie £10 burger and chips the chips were

the bar closed early

was delivered but hever got it all in all wouldnt return emailed when confirmed booking about early check in we were told this was possible (can provide evidence ) when we got there we were

in took 30mins depite paying for early check in we were nearly late for my daughters graduation, staff were struggling to cope with

the attraction places no free parking but they offer discounted rate for the parking fees allow early check in equipped with

receptionist and helped with early check in

a laundry room or a place to dry wet clothes would be nice.

great location where everything interesting is close, an outdoor laundry, parking and charing cross railway station are a stones throw away

they don't have a laundry facility and the closest one is close enough, but it's located outside (washing/drying

no laundry facilities but this is a very minor point.

laundry - none onsite, but on street laundry available next to the gas station and cash only - min

of the hotel including the glass lifts from which we could clearly see where the restaurant and bar were and what floor we were on

breakfast and, although we stay local and were at an evening function, we'll return with the kids once the leisure facilities are completed

lovely breakfast and lovely staff

would have loved to experience the hotel facilities, the bar , restaurants, atmosphere under normal circumstances so there was nothing i didn’t like that

the kids hanging around the reception area waiting for a pop star and we couldn't get a seat to sit

early check in not permitted

e the 7th floor bar and bowling as we simply booked for a night without the kids and listening to mum/dad on repeat, so once we got inside the room we didn’t leave until

bathroom design offered no privacy, especially for families with kids

attitude of 1 of the employee at the breakfast (male) just felt he wasn't interested in helping us and didn't speak to us very nicely

but at night the vega bar and wspoons had coffee machine switched off

free wifi which was good

amazing staff, superb location, excellent room service, restaurant, and breakfast.

room got upgraded on arrival with a late check out

i ordered breakfast room service it arrived on time and was delicious.

early check in was pretty expensive if you did need it but that was our only issue

no idea why the floor is invaded by housekeeping (who were lovely btw), laundry service and maintenance at 9am when check-out is 11am

the late checkout was excellent as was an early check in

we would have cancelled sooner but our kids were exhausted by the time we got to the room

amenable and helpful staff. happy to facilitate an early check in. good tourism advice.

i wouldn’t have felt comfortable staying in the room with our 2 younger kids with the window being able to swing open fully as it was broken

fantastic stay. great kitchen.

having the little kitchen was great, the fridge was useful

the sleeping arrangement for kids was very uncomfortable.

didn't bother us too much but if we still had kids in double buggy it would've been tricky

second to none. good value for money, though breakfast is expensive and cuts off too early.

breakfast fantastic

location by the river, very clean and tidy, clean & modern gym, great bar, good selection at buffet breakfast, comfy bed, excellent pillows

located, very nice bar, comfortable beds, snacks and coffee in rooms, laundry service

more menu options for room service

lovely and clean, comfortable room and bed. lovely breakfast . good location

having a little personal kitchen was very handy

the only thing i would suggest is a frying pan. useful for making breakfast.

great gym

i did not have breakfast. i don't like the smell of coffee and would not eat there.

kitchen facilities, good gym, down stairs the assortment of games to play , the front desk staff were very nice , also super

staff were friendly, food and room service was great and felt really safe staying there as a solo female traveller - would

the bar was exceptionally cozy with loads of drinks and food to choose from

we also ordered room service from the restaurant

very nice bar with open fire

gym was a little small and limited in function, ie no treadmill

late check out

wifi was not working in the rooms, only in the reception

location, room service daily

great reception and room service, also there's a bar inside the hotel.

the rooms were well-maintained, and the bar downstairs was a great spot for late-night drinks

nice hotel for a night away with out the kids

why can t guests without kids open the windows

the bar was good and the hotel was very good

room service and the fact you don't have to walk past the reception desk when you're back from a 2

also my room was ready early so the early check in was a great surprise too

price was inflated due to the open golf being on at troon.

neat maintenance and high speed wifi

allowed early check in and the staff were very friendly.

great breakfast all freshly cooked with unlimited tea and coffee

excellent value for money. nice and clean. wifi is very good.

room was clean and the receptionist was very friendly and helpful and even gave an early check in

t to be expected i would think) i also really didn't like the smell of the toiletries and the laundry detergent they have used for towels and beds, quite a sickly smell

also next to a noisy laundry room

hotel with additional parking the restaurant was brilliant with great food and staff and the gin bar (not just gin) was warm and

early check in was very useful and accomadated well.

delicious breakfast with lots of options

friendly staff, location, parking, wifi, clean room and comfortable bed.

decent room service menu

breakfast was very tasty, nice and hot with lovely selection

the market to keep away from noise - comfortable room size ( big enough ) - toys and stories for kids - excellent service - reasonable price - it is really amazing

the bar closed at midnight

sliders in bar were delicious

we arrived early from a red eye flight from washington dc and they offered us an early check in with no extra

fabulous location and very luxurious. breakfast was excellent too.

e under more negative) and was also such a nice and

amazing bath , amenities, good wifi, good location

sent my dress

only did breakfast on one day, room service, worked perfectly

property, staff were incredible, spa facilities were amazing, the whole experience was excellent and the best hotel i have ever

r a wedding the next day) to laundry services for pressing for the following morning and they did a horrible job and temporarily

breakfast was good and friendly staff

staff were great. excellent breakfast. comfortable bed.

late check out at 11am also meant a leisurely pack after breakfast

peaful lication with nice restaurants and tge botanic park for kids

staff were brilliant, so helpful. great breakfast comfortable beds

breakfast was lovely and filling, set us up for the day

friendly staff. central and late check out was great.

nevertheless, the kids loved it

arrived super early and the staff were so so helpful, let us enjoy a breakfast and early check in, more than we

highly recommended by my 3 kids

comfortable, gym facilities, friendly and helpful staff and wondered complimentary

as above - woken early by a laundry van!

late check out on sunday breakfast hours location clean

for breakfast they need to provide sugar free juices and syrups for waffles

good gym, good bar, nice quite room

great room service!!

bar is slightly limited in what drinks are available and is the higher price end of the scale but

the boutique size, restoration of historic building, location, staff, bar room service and general vibe

con is that you could here people in the bar nearby in the middle of the night or people walking

i requested an early check in and this was

we did book for the spa but somehow the dates got mixed up!

the gym is small but perfectly formed

staff were amazing jamie at the bar couldn’t do enough for you excellent member of staff

only difficulty was saturday night, bar across from our room was very noisy, people and music loud

wee spa nice and relaxi g staffvery helpful and friendly nothing was a problem

good breakfast

thing to play, no greenery or playground nearby)

accommodation, hotel exceeded expectations, room service was amazing also

the sofa bed for kids kept sinking so kids got a bit scared

the room service continental breakfast, far too much food for two people

brilliant facilities - the room service was very easy and quick

order to room service, location, everything very high quality

we visited the bar our last night and as we had

the room service options were good although i didn't use it

cold eggs at breakfast.

the staff were lovely and accommodated our early check in and also authorised a late check out (gary on

early check in

clean and convenient and good staff and early check in

great same day laundry and really nice food

the breakfast was nice however the queue was very big on sunday and when we eventually got in there was

breakfast fantastic

here on multiple occasions with the kids, staff are always friendly and helpful, room immaculate, facilities excellent and breakfast

pool and sauna steam room amazing the bar atmosphere was amazing will definitely be back

the late check out option (£10 extra) was easy to book and well worth

option for 1pm late check out

we also took advantage of late check out which allowed us to ease into the next day

staff did not agree for late check out even for 11am without paying £12 extra

the blind was black out which helped keep the sun out in the morning concidering we had late check out

no kitchen

was also a lot of facilities out of order, such as half the living space, the toilet and the laundry room, which was a bit of a bummer

fact that it doesn’t have kitchen for the use if the guests and no free coffee

no breakfast available as kitchen out of action ud83dude15 location was good

tò the station and bus terminal wide reception and lounge there is the bar but not thé kitchen ( if there was a kitchen it world be perfect) elevator large rooms maybe lessa toilets

decor was beautiful best hotel for rooms bar rooftop bar incredible staff lovely so helpful button for processco loved so much everything

this hotel is amazing roof top bar and cocktail bar downstairs

tv wouldn't link up to the wifi so i couldn't watch netflix or anything and didn't want to go ask for help as it was late

loved the luxurious feel of the hotel, attentive staff and stunning roof top bar package add ons offer exceptional value for money

the rooftop bar was excellent

com and then paid extra 25 for late check out

from the slight room service issue

was early, could have paid for early check in, but was happy to store bags for free and have a drink in

extra for early check in and room wasn t 100% ready

late check out till 2pm was extremely useful too

room service option was great

the breakfast. good wifi for work requirements.

gilly the bar guy was brilliant

stival weekend)

restaurant was closed on sunday and we had planned to eat in the restaurant or get room service as we were very tired

food and bar both met our needs late evening after nights at sporting events

of a miss without the bar and restaurant however cannot be helped and did not massively affect our visit

everything - great room, wonderful staff and 24/7 bar and food facilities

loved the interiors and design furniture (vitra) and the bar and common areas were great to hang out in/work

breakfast beautiful choice and quality of food, gorgeous display of the breakfast bar, very attentive staff behind the bar making your favourite cup of tea or coffee which is

we got an early check in which was greatly appreciated

ud83eudd70 great offer of additional services (laundry, gym, billiard/ table tennis)

breakfast, vegan/vegetarian friendly easy check in/out early check in was possible comfotable bed coffee, tea refilled every day - even cookies

perfect areas to chill and relax outside of your room. good bar area.

central location,comfy bed,quiet,easy check in ,gym,quality of wash soaps,

free on site parking

room service menu limited for children

hotel is lovely, we were a party of 5, 2 adults and 3 kids

comfortable, all rooms on the first floor, continental breakfast varied and the staff very helpful and friendly

they even did my laundry for a small additional charge