wifi bit slow, room and facilities slightly tired, 25 extra for a dog even though quite expensive

bar staff very good and chatty

it feels like the staff are kids without a manager and they all just wanna get home

great stay, staff were lovely and the hotel is pet friendly.

the staff in the bar especially thomas and his boss they made us laugh all night

wifi good enough

great breakfast in the morning

clean comfy bed nice room excellent breakfast and staff very helpful great location

we didn't have the breakfast that is offered for a little more money, because we were leaving for the airport

was super helpful letting us store bikes in a spare room it was good to be placed next door to kids this doesn

restaurant, etc) due to how busy we were with wedding, but everything we did experience (suite, room service,

excellent bar and restaurant

i may have missed that you had a gym. i definitely will use it next time.

a spa would have been perfect but didn t deviate from how great everything else was

that dogs aren't allowed in the dining room, but given that we arrived with him and paid the pet surcharge i

the price this was a great room in a great location wifi was perfect shower was great and room was clean excellent

has a nice receptionist, there were tea, coffee, hairdryer, clean towels, wifi, privacy

only criticism i have is that the wifi stopped working repeatedly, for long intervals

a net in the window as im sure the opposite house could see in when i pulled the curtain wifi code didn't work

however, the wifi did not seem to have a good performance, while the others are very comfortable

we loved the quirkiness of the room and the breakfast

bathroom was a bit of a let down, however having been married nearly 15 years and two kids later, the glass

very modern and clean. quiet location. great choice for breakfast.

the rooms were comfortable and attractive; breakfast was very good and the staff was also great

however, it was possible to order from room service if you wanted anything

wifi could have been a quicker. found it very slow

well maintained and good value for money, also made a phone call in the morning for a late check out at short

amazing very clean and very comfortable was bigger than i expected even had an extra room free wifi no password

internet wifi was slow

a little disappointed in the food bar below the hotel

with loads of men sitting around drinking, not ideal if you’re staying there with a wife and kids

our pet friendly room was clean and cozy

we obviously had our 4 year old, so understand what kids are like, but why she had her kids at work i don’t

was pretty good, quite close to the centre, lots of cafes, several groceries' stores and a laundry place nearby

left at 08:00 the next day to get home for kids football match

and kids got awoken by someone kicking in the door opposite swearing constantly and it took at least 5

sometimes they didn t do the room service in the morning

no secure wifi

requested for an early check in and my request was taken into consideration

no idea why the floor is invaded by housekeeping (who were lovely btw), laundry service and maintenance at 9am

the area is also packed with nice places to eat and drink, and a park to walk or let the kids play

the triple room is perfect for a single parent with two kids

room service was great and the staff were friendly and extremely helpful at all times, gave good

wifi a bit slow

the area is also packed with nice places to eat and drink, and a park to walk or let the kids play

given any information like wifi password etc on check in and was on the top floor so complicated trying to come

wifi

really appreciated the friendly way the staff managed our non requested late check out, as our alarm hadn't gone

wifi was great and all the amenities were working

wifi was ok but could do with a boost

enjoyed a swim in the pool in the morning

and then walk through the gym to get into the pool

has everything you need in one place, convenient parking and access to pool and gym is a great addition for

any time a hotel makes a fuss of young kids is a plus from

be a good idea to let visitirs know if you have a late check out facility and what the charges are

my partner was up and down all night being unable to sleep, i ended up having to ask for late check out as i

shortage of bar staff

the bar staff were lovely and accommodating when i asked to borrow a champagne glass

our room was very large which was great with 2 kids and the view was stunning over the clyde

nice view from the room, quiet floor, good wifi, courteous staff

the staff were really friendly and the location was fabulous ud83dudc4c i really liked the late check out at

were excellent, also comfortable room and the gym facilities were good

the wifi was open network rather than password, which was not safe enough to use with my work laptop so

check in reception staff bar staff very helpful very clean rooms nice touch with a welcome

breakfast was great pancake machine was broken for a wee bit but kids loved them when it got sorted

wifi didn't work whatever we did

owner allowed me to do an early check in to drop off my luggage in the accommodation while i was waiting for my

wifi only

wifi code back of door

wifi kept crashing so it wasn't usable

the shower was low water pressure and there weren t any facilities like a gym or swimming pool

good gym and pantry

i requested an early check in and i was so happy that this was available

wifi was free

we had room service which was very quick even though the restaurant was very busy

wifi signal was weak.

the bar lacked atmosphere and poor choice of beers on tap

at reception very friendly - early check in accepted , rooms spotlessand very comfortable

staff were always helpful and when the fire alarm went off they gave us free wifi access as an apology for the

receptionist and helped with early check in

was nice lovely bar and grill & great facilities

fact that the was no late night snacks in the bar or room service

reception staff were so nice and great with kids

great gym on site also

the gym is really good with awesome machines

great location where everything interesting is close, an outdoor laundry, parking and charing cross railway

laundry - none onsite, but on street laundry available next to the gas station and cash only - min

cleaning, staff, and wifi

a laundry room or a place to dry wet clothes would be nice.

wifi is a bit up and down in certain rooms, that is all

such great value. good location for the secc and great breakfast and late check out!

the bar didn't close so we could socialise when we got in

also the cost of the stay was excessive due entirely of the golf in troon being on

friendly staff, early check in and good breakfast

location, reception team fab managed to get an early check in

felt welcome with the kids

was disappointing the pool wasn t available.

such as good food and arrived on time, nice breakfast, amazing activities gym sport after swimming available

lack of food late in the evening and room service was disappointing

clean top class food would highly recommend rooms spotless very comfortable we used all pool and gym facilities

the sleeping arrangement for kids was very uncomfortable.

free gym access, room service

moving the room solved that issue but unfortunately wifi turned out to be terrible in our second room (known

kitchen facilities were decent too

nice furniture - huge comfy bed - nice view - breakfast is ok - great location - very good wifi - nice

we had room service on 1 st stay was fab

gym on the top floor too

pool table for kids

the rose petals on arrival and gift from the hotel was really nice

location, within walking distance to charing cross station, several restaurants, 24hr public laundry service

we were also given another free drink because we chose eco room service

this hotel several times over last 19 years so a bit disappointed with this stay and floor , also late check

why can’t guests without kids open the windows

was loud poor nights sleep for me and my 11 year old wouldn t recommend room 151 when you have kids

room service was fantastic and all the staff

from the spa to the gym, food, car parking ; staff they are all a1

wifi not available free

complimentary late check out was very much appreciated on last day with long travel ahead

hotel was within walking distance of my work with parking facilities and a good standard gym, pool and

the wifi was not working at all

also got late check out for 10£ fee

you have to pay extra for wifi access, having your room cleaned and remote control

noisy cleaners when i had paid for late check out

things like the tv remote and wifi cost extra, but we didn't need either so i'm quite happy with that money

have never been disappointed with easy hotels ud83dude0drooms ,staff, clean rooms ,good showers wifi , price

lovely suite, great decor, art, cleaning crew, room service was wonderful

the building , the rooms, the location , the staff, pet friendly

we didn t have breakfast on the day we left as we wereonly allowed into the pool between 8-10am so we went

staff keep the hotel spotless, spa staff are lovely and also the staff in the restaurant and bar are very polite

swimming pool was being refurbished

everything was brilliant, room service ideal & delicious

kids running about corridor at 11.40pm at night

we opted to have breakfast and that was also exceptionally good

we arrived early and there was no problem having an early check in

good facilities too, gym is great and so is the pool

was slightly cold and could have done with an extra blanket, and wifi was hard to sign into on some devices,

breakfast i asked about the late check out deal and the girl said it was on the house and i was really impressed

and although due to the restrictions we couldn't access all the facilities the option of the room service was

the bar was fun and good

also liked the voucher of a free drink for not using room service

ileda checked us in and we got an early check in which was great

for breakfast they need to provide sugar free juices and syrups for waffles

friendly staff very clean and nice rooms well equipped gym breakfast was wow

location brilliant, nice staff, room, bar area, all very good standard.

hotel itself was clean modern and breakfast

the location is good, long breakfast until 12for 8 for adult, kids for free.

easy and pet friendly

central location, clean, very friendly staff and the parking was free and easy

breakfast available at extra cost if not already in your

staff was so friendly and absolutely fantastic with the kids

wifi was poor, hotel condition was a bit tired.

the air conditioning was very loud and the wifi (wlan) was very very slow.

wifi kept dropping out only 2 caffeinated coffees in the room

wifi in my room was spotty.

the boutique size, restoration of historic building, location, staff, bar room service and general vibe

wifi worked well and did not nag you to re-connect every 30 minutes

have liked a better breakfast selection for room service - fry up or fruit and yoghurt were the

not a problem will 2 kids who were up then, but could be an issue for some

there is a gym but i didn t use it

there was a late check out (11am) as standard and a lovely bar and reception area to relax in

quiet chilled bar and my daughter was allowed in which in glasgow it s hard to find somewhere kids are allowed

i was staying in a family room with two kids which made this discovery all the worse

slight mishap in the restaurant with burst pipe at breakfast but staff handled situation well

we stayed over christmas and they were very attentive and excellent in accommodating the kids

we ordered room service late at night and it was still delicious

the bedding was clean so assumed it came straight from the laundry

early check in time useful

the wifi signal was very weak in the room.

breakfast in the morning was delicious and lots of variety

lovely building, cosy room, staff really nice and breakfast was fantastic

wifi was much better than on my last stay

would have enjoyed hot drink facilities in our room and the prices of the drinks from the bar were extremely

we got told on the night to come to bar area and collect a flask with hot water and couple cups

free recent movie selection and good wifi

the hotel wifi was great and noticed alot of people using it for work on the week day mornings in the quiet

high-tech facilities with good wifi

the staff were lovely and accommodated our early check in and also authorised a late check out (gary on

wifi good, smart tv

fire door between the kitchen and breakfast room was wedged open

very much geared towards hybrid workers with their super fast wifi and great eating hall that has plugpoint s

was there room service, what channels available on the tv, bus or train timetables, map of the glasgow

breakfast staff could be better organised, allocated one duty and one duty only

coin laundry nor the ice machine on the premises

free wifi, lovely toiletries and absolutely spotless

it had an iron, ironing board, nice clean rooms & bathrooms, a restaurant, a bar & other facilities we didn

the location & pet friendly.

phone in the room to call for room service not working and cold water tap in bathroom sink was always warm

good add sized rooms with wonderful room service available

sliders in bar were delicious

room service not delivered to my room first time, apparently delivered to the room next door

kids loved it

the wifi could be better.

attitude of 1 of the employee at the breakfast (male) just felt he wasn't interested in helping us and didn't

wifi was a bit dodgy, we could stream from our phones onto the tv but it would randomly turn off,

the bar is stunning and service is great, however, the hotel is just slightly on the pricier side

breakfast was varied and good quality mist enjoyable

great location beautiful building great bar area

big room , comfy, high speed wifi

breakfast good and hotel in fab location.

the location of the hotel was central as i had 3 teenagers /kids aged

my husband and i were given a free drink at the bar as it was my birthday

cot in the room witch aye though was terrible it was a good job my daughter took a couple of the kids blankets

have liked the bar to be open a little longer as we had something so we could have celebrated a great scottish

early check in

travellers with a 4-legged friend, we were especially pleased to enjoy a big welcome for our pet on a recent

the wifi was great and we watched netflix like we were at home so comfy and tv is massive

we did book for the spa but somehow the dates got mixed up!

wifi didn't work which was an issue for me for work purposes

i asked for an early check in and they gave me my room at 9

clean & modern with friendly staff - i even used the gym which was small but they have

to central station , nice decoration , there are iron , a bottle of water , tea table and good wifi

he was great with the kids and definitely made our stay memorable for them

quick efficient & early check in

we stayed in the junior suite we are a family of four with two kids so the room size was perfect

the use of the swimming pool was fantastic and great for kids to keep entertained for hour in morning or after

i also liked the late check out time

room at rear overlooing the bins - bit noisy. no mini bar, no safe and not even a laundry bag

we ate twice in the cafe bar and the food was excellent both times

large kitchen fan discharging outside my window

no room service, very cramped shower cubicle, slow check in.

staff had to check with the kitchen to see if myself and a fellow traveler could be served dinner at 6:30 pm

the quickness of room service

the air conditioning units outside the window very distracting, plus we could not get very good wifi reception

wifi, location, lounge, drinks

lovely staff and really clean and free wifi and mini bar in room

beautiful room, lovely gym, lovely overall

the room service was amazing, we went out to our concert and put that we wanted room service just

also a gym is available

its not just kids who love it

i ordered breakfast room service it arrived on time and was delicious.

fabulous breakfast on new years day

great atmosphere, good breakfast, very central, friendly staff

small gym

we chose it exactly because with young kids we needed to make use of the kitchen and that made it a little less

the rooms were so clean and comfortable and it was so nice having a kitchen

of my gin - ooops - i did order a double hee hee :) the recommendation from the bar staff was perfect

well priced, easy check in and out, lovely staff to let us early check in

modern great bar nice food

i couldn't connect to the wifi and the iron leaks water

no options for kids like pancake or waffle or chocolate sauce for bread

central and late check out

kids were only allowed to play pool until 9am

staff were friendly and gave us an early check in.

cold eggs at breakfast.

room service would be a great addition for when you arrive late and just want to climb into your

was allowed early check in at 11am without any additional cost

i requested an early check in and it wasn't a problem

laundry needs giving your cloths at 9 in the morning and they will handle it at the evening

to the train stations and excelelnt value for money with free wifi, sky and hot chocolate in the room

appreciated the early check in

i couldn't find any safety or welcome information in the room, or any wifi code

no wifi in rooms, very poor signal. mattress and pillows too firm (personal preference)

location, nice friendly staff, very early check in

extremely friendly welcome. quick check in. spotless, comfortable room. lovely breakfast.

very clean. friendly staff. breakfast was really nice. hotel was perfect

since the pub was very quiet, we got to talk to the two bar tenders for quite a while which was really nice

room service also available which incurred no extra charges

wifi was very slow and traffic from the main road could be a problem

lots of parking out the back, and both breakfast and dinner were really good

constant noise outside the room the room service ended too early

is in a perfect location short walk from the train station and residing within the hub of the bars and restaurants

i went to sign up for the free wifi and was told by the program running the wifi that my surname wasn't good

we were going to a wedding and went out of their way to accommodate an early check in for us and arrange taxis

central location, late check out and a lovely breakfast

was the only place in scotland in our whole trip that had an air conditioner and a gym so we were thankful for

very clean and had everything i needed for a one night stay, the bed was comfortable and clean, wifi signal was

no breakfast available as kitchen out of action ud83dude15 location was good

there are laundry services on premises [ 5pm to 9pm daily; 2 wash 2 dryer - payment by card only ]

wifi worked well

solid wifi

this hotel is amazing roof top bar and cocktail bar downstairs

lot of dust in the room, wifi connection to the tv was rubbish and couldn't watch any tv as it kept skipping

the staff were very friendly and the the room service was amazing.

room service to be available

feel to the hotel, very unique experience lovely bar on the rooftop where in late september we got to enjoy a

was comfortable and quiet and the wifi was good

spare bed for kids could be more confortable.

wifi didn't work for our first night, when we really needed it

great location, staff are lovely, breakfast was good

highly recommended by my 3 kids

location, lovely and clean throughout, very safe with key access throughout, quick easy and early check in,

it was like a hostel for kids

i loved the free facilities such as the gym + laundry room.

would have liked access to communal kitchen area with microwave, fridge etc

entry hall is a bit of a weird space, seemingly open to the public with lots of kids hanging around playing

room, friendly staff, early check in and a very cool vibe to the hotel

excellent, clean room, gluten free breakfast options, user the little gym which was great

more classical breakfast arrangement

the breakfast was cooked fresh and plenty of choice

pet friendly hotel so i brought my puppy with me and there was a dog bed and bowls in the bedroom

instructions on the room card for wifi did not connect

the wifi worked very well

lot of ample parking inside, but also on the street right outside

wifi is strong

great for convenience but you’ll have to arrange a late check out if you want a shower afterwards

i arrived late and left early boxing day so can't comment on breakfast or evening meal but my twin room was

the hotel was lovely and breakfast was amazing.

loved the wide choice on offer for breakfast and everything was very tasty.

/ restaurant with great food and beer, room was excellent and airy, nice shower / toiletries and wifi very good

i get it there was loads of black people there but don t about at kids for being kids

and old floor vinyl over fireplace hole in one room and wood on other

wifi could be better

wi-fi was intermittent, requiring captive wifi authentication, which the staff wasn t aware of

wifi could improve

i got there late and left early so different really sample. wifi was slow though e

wifi was constantly dropping out making it difficult at times to get work done

bar, restaurant, swimming pool all in one location, excellent room service and house keeping.

the spa was a nice addition to melt away some stress and just relax

the pool sauna and spa was a bonus

very nice room service menu

comfortable, all rooms on the first floor, continental breakfast varied and the staff very helpful and friendly

loads of parking staff were polite cleaners were polite and place was very clean

comfy bed friendly staff free parking big room for price

quite nice location breakfast wasnt up to scratch more like a kids packed lunch to be honest

you have a beautiful park to take a walk and can watch the kids run around

liked the fact that i felt secure and safe even tho we had room service, they cleaned everything and all my

of car parking

a member of the bar staff come up to us

room was clean and daily room service

the food in the restaurant/bar was really good

room itself- ground floor opposite the laundry room

free wifi was quite fast and very useful

early breakfast was nice to catch an early flight

on 3rd floor airport side of hotel you can see arrivals and departures landing and taking off, kids loved it

i had 4 kids in my room with me, 2 in the sofa bed and had to have 2 in the double bed with me as there is

cold in room heating was not working partner and 2 kids (1 & 10) slept with hat and jumpers on and still very

has a kids menu which is however a plus

gym is a bit small.

though the restaurant was full service there was no room service offered

hotel room, perfect place to stay with kids b4 an early morning flight