wifi was terrible and not offered an alternative

heating was excellent inside the bedroom, comfortable bed, and very accommodating for my small pet dog

plus free parking

light clean and very easy to get too, parking on site. dog friendly, great staff.

window open as it was a warm night, got woken early in the morning with laundry coming/going through the door

and i was i'd of known that a complimentary round of golf could be included, i'd of brought my clubs

loved the room and the bar area

plenty of parking

i also ate in the bar each evening

ample parking, and an excellent choice of breakfast which was faultlessly cooked in my opinion

the breakfast buffet was very good

was good and the food served in the hotel is great also (although on this occasion i had room service both nights

a family friendly area, there's so much fun we could not find enough time to explore with the kids on our 2 days

always good comfortable clean usually have room service meal at night which is very good but restaurant is good

were welcoming and extremely helpful, run was lovely and spacious, the bar was very relaxing and breakfast was

the room service could have more choice.

was great and the kids got to meet the celtic football players who were very good with the kids

free car parking

the gym is hopeless. very limited equipment inc. broken rowing machine and no air conditioning.

every part of the dakota experience was spot on, from the reception on arrival through decor to bar and dining

that the pet fees have gone from 10 to 25 this may affect my choice to stay there in the future

staff were all very friendly and we had both our evening meal & breakfast in the restaurant / bar area

other thing would be a few guests got quite shouty in the night and were swearing which woke our kids up but i

staff, great breakfast for price, nice addition of books and games for kids, my daughter enjoyed looking at

late check out smashing

be good if they did room service

always enjoy staying here, the staff are lovely, the hotel is spotless and the breakfast is

no problem with a late check out

had one night stay with kids and the room had everything we needed

the rooms are clean and spacious, breakfast is great and there is a nice bar if you want to escape the room

there is a bar right next to the hotel and the drinks are amazing

asked if we could have room service & was told no

staff, donna in reception lopked after us exceptionally well and all of the staff in the bar and restaurants

plenty of parking and the food is excellent

also easy/good links to troon and ayr as i was visiting my dad and watching golf at troon

the race horses , fresh , creative decoration creates lovely atmosphere , staff very friendly, my kids love the

the wifi was fast and free the breakfast was excellent and free the parking was plentiful and free

breakfast, plenty of parking (including charging points for evs), good size rooms, kids staying for free, a

breakfast is included, free wifi, free on site parking and conveniently located

great quality breakfast, welcoming staff and a large car park directly outside hotel

loud music in bar below

wifi available, the room and the service was excellent, except for the check in

noise from the bar downstairs wham trying to sleep, wasn t really an issue as that s what you should expect

parking across the road behind indian restaurant where i also dined and the staff were very

there was an issue, like an alarm beeping, the bar staff couldn't do anything about it as the bedrooms are owned

all okay, maybe would say the bar was a little cold, but the rooms are always very

the nightclub music lol wouldn t reccomd with kids

bathroom exceeded expectations, breakfast was good, nice pub below, free parking at back

staff in hotel and bar were very helpful and friendly

wifi was non in existent in one of our rooms but worked no problem in the other.

parking food decent . room okay . in the middle of getting refurbed.

breakfast timings were a bit early, didn't manage to make it to breakfast our entire stay

breakfast was excellent location was ideal for me

nice breakfast

beautiful decor and friendly staff. fantastic restaurant and brand new breakfast room.

the bar area could be heard from bed which wasn't the best although it wasn't too drastic

from the welcome on arrival to the catering and bar staff during my stay everyone i met had a smile and went

more light in the bar area and bedroom

stayed on a saturday night so it’s to be expected but the bar / function rooms were very loud and rowdy until

collette on reception and later on bar work, was so warm, kind, friendly and helpful that we instantly felt

amazing garden with lots of space for kids to

wifi could be better.

it didn't say that breakfast was included, but a really nice little simple breakfast was included

liked that we had kitchen facilities and allowed dogs .

amazing garden with lots of space for kids to

not much of a welcime in the bar area at night time or at breakfast in the morning

was amazing, staff were really friendly and the room service was amazing would definitely stay again

loved the spa bath and just so relaxing. meal and cocktail deal was amazing

location, plenty of parking, lovely staff, great breakfast choice

breakfast amazing

parking validation was easy. short drive to restaurants and laundry facilities.

next to the main shopping centre plenty of free car parking the room was quite spacious free wifi worked well

gym very under equipped

very good hotel, friendly staff, good gym and good location next to shopping mall

night ordering room service was like i had ordered from a fast food place

the food in the bar next door was absolutely fantastic

good sized car park. wifi reasonable. food good and reasonably priced.

monday to thursday the bar closes surprisingly early (9pm), would nave preferred an extra hour.

the staff bent over backwards to help, from housekeeping to bar staff to reception and the food was absolutely

wifi worked well and there is a reasonable size car park

laundry being delivered at 6.15 disturbed sleep as did the car alarm that went off at 3 am.

ample parking on site

good sized room pet friendly with access via a side door

window in my room didn't close completely wifi signal was also very weak in my room, it may help to add more

drinks at bar where a bit pricey but a suppose that's expected when in a hotel

breakfast

wifi had good coverage in rooms

opposite the hotel which was a great place for a walk with a good range of play equipment for kids

quite nice location breakfast wasnt up to scratch more like a kids packed lunch to be honest

good location. plenty parking

swimming pool was great for kids

lovely swimming pool

was more than big enough, don't normally take breakfast but did on this occasion because it was included and it

gym was superb as was the pool and spa area

pool gym and facilities very good

a good variety of food for breakfast

has a small gym, aldi and spar near by

bed was comfy, room was very clean, nice ambiente, pet friendly

the wifi also didn't work well, particularly on the morning of our

bit of a walk from the city centre if you have kids , especially if they don't like walking

was no room service available at no

the park, spotless clean and a cake tray for our anniversary beer garden was lovely great staff breakfast in

i get it there was loads of black people there but don t about at kids for being kids

the cooked breakfast was delicious and there were other options too

evening we tried to order room service snack, but were told only a three course 'fathers day' menu was available

complimentary chocolate bar and a sweet note in room, was a sweet extra touch

as if this wasn’t great enough i asked if there was a possibility of a late check out as our flight home was

perks included access to a laundry room, pool and table tennis in the lobby and just a general welcoming feeling

staff were so lovely, rooftop bar was great, shower was amazing, we loved it all

i loved the free facilities such as the gym + laundry room.

and happy to serve i was also late for breakfast bit the maid went into back of kitchen to get my kids some

wifi was down after the first night. but i know it's not the staffs fault.

accommodated us for early check in which was a huge help

my friends pet was welcome

room was comfy and good for kids. more kids shows would be great

there is ample parking and restaurants, shopping, and bus within an easy 5-minute walk from the door

like the excellent, large, free onsite parking area

didn't work in our room *the roaming broadband on my phone was faster & more reliable than the wifi

great value, comfortable room. great location and parking. regularly stay.

instructions on the room card for wifi did not connect

the staff were very friendly and the the room service was amazing.

room service gadget didnt work

beautiful comfortable room, roof top bar lovely

wish they had room service for food

the rooftop bar was amazing as was the room so different from other hotels at the same price.

rooms; clean bathroom; huge bed; fridge in the room; delicious breakfast; lovely bar area; room service options

as we liked architectural features however room was not as advertised with no arch window or fireplace

and the room we booked was stunning, we stayed in the heritage king room with a gorgeous feature fireplace and

a premium heritage room with large oval window and fireplace as presented on booking

we were going to a wedding and went out of their way to accommodate an early check in for us and arrange taxis

3 adults in a room

machines on the premise, now they were occupied the whole evening when we were planning to do laundry

not far from m&s, shopping streets facilities are great, wifi is ok (could be better), plenty of bathroom and

to the station and bus terminal wide reception and lounge there is the bar but not the kitchen ( if there was

no breakfast available as kitchen out of action ud83dude15

wifi is a bit slow

and wifi was slow

everything about this stay was perfect and so was the 12 hour bar :)

was allowed early check in at 11am without any additional cost

to the train stations and excelelnt value for money with free wifi, sky and hot chocolate in the room

prices at bar 19.95 for 2 drinks lager and a gin

early check in

didn't use the bar or restaurant on this visit

the staff always very friendly. breakfast well worth the money.

wifi

was great, room service and some staff very helpful

quiet, comfortable, fast wifi

location was perfect .. breakfast was great and the hotel was beautiful

the food and service were amazing dinner was delicious and so was the buffet breakfast

friendly staff, room great value for money & food/ bar was excellent

room service would be a great addition for when you arrive late and just want to climb into your

order to room service, location, everything very high quality

breakfast, staff, wifi, bed comfort, shower all perfect - can't complain about a thing

location great room service, for food/drink using the ibis app

great price and loads of character an optional late check out and staff the friendliest

the room was quiet with good free wifi and plenty of sockets with usb charging points and the bed was very

breakfast was absolutely gorgeous, the staff were incredibly helpful and the room was one of the

check in staff didn t bother explaining anything wifi, breakfast times or even how to head to our rooms

breakfast was perfect 10/10

lovely and clean, comfortable room and bed. lovely breakfast . good location

location, kitchen facilities, 9n first floor, quiet

was a brilliant stay - perfect location, excellent breakfast, friendly and available staff

clean room with kitchen facilities. central location

kitchen facilities, good gym, down stairs the assortment of games to play , the front desk staff were very nice

a thank you to the reception lad who was welcoming late at night and sorted me an early takeaway breakfast for

got an early check in which was great after travelling overnight

10 charge for early check in 2pm rip off stay twice a year don't think i will be back

at the restaurant, kitchen closes at 20.30 sharp!!! too early when business trip

the air conditioning units outside the window very distracting, plus we could not get very good wifi reception

the wifi was slow.

we had an executive room so early check in and late check out with access to the executive lounge

really disappointed to arrive with 2 kids to realise the waffle machine was not working the 2 nights we stayed

amazing staff, superb location, excellent room service, restaurant, and breakfast.

i ordered breakfast room service it arrived on time and was delicious.

beautiful room, lovely gym, lovely overall

had just discontinued their laundry service, which was one of the reasons we had booked, but the front staff

my husband and i were given a free drink at the bar as it was my birthday

early check in and very helpful staff.

room had a sofa bed which kids said was ok

rooms are spotlessly clean and we made use of the bar in the evening before bed and breakfast was also lovely

enough tea/coffee & milk in the room but was immediate room service to replenish with a phone call to reception

cot sheets rather than using a normal sheet, beds are too soft, maybe some better options for kids in the

sofa bed for kids was small..

wifi coverage in the room was a bit patchy, but very usable in common areas.

was no kids selection on the menu

have had self wash facilities so that we could do our own laundry as we were on a long trip

comfortable rooms and amenities, star wifi

really made my single girl valentines treat extra special ud83eudd70 the spa is great

wifi didn't work which was an issue for me for work purposes

brilliant location! lovely friendly staff. spa and gym area was great and good value for money.

comfortable room, early check in, very reasonable price.

the wifi is a bit sketchy...

our bathroom also leaked down into the kitchen area

wifi only available in public area, not in bedrooms.

wifi reception was very good

wifi is open, not secured, unusable for business travellers.

the wifi was disappointingly slow, i didn't use it in the end as it was too frustrating.

the room was very quiet, delighted with the early check in as we arrived from the us early and didn t sleep

the room was a small one which was perfectly comfortable for one evening's stay, and the free wifi was easy to

excellent hotel. staff were really professional and friendly. champagne bar a highlight

breakfast staff could be better organised, allocated one duty and one duty only

staff at the front desk when checking in manners 100% bar staff the same spottless breakfast was excellent

no room service

booked the night for my son, his wife and three kids as an early christmas present as they were going to see

bar staff made the best ever irish coffee

could hear the guests kids upstairs but you can't have everything in life !

was perfect for family; comfortable beds (kids loved the bunks) and great shower

bedroom was lovely and kids loved the bunk beds

the wifi was good

wasn’t ready till nearly 4 and had asked for early check in

high-tech facilities with good wifi

the staff were lovely and accommodated our early check in and also authorised a late check out (gary on

early check in

had plenty of space everthing clean and tidy and table available for you to have something to eat wifi fast

so comfy and lounge area was great , wifi etc geared for people on the go that need to be in contact still

clean, good location, early check in.

were at the back of hotel and there was a laundry pick up at 2am and we heard the vans getting loaded

nice gym and cafe

bar, gym and bowling alley in hotel

location in the centre of glasgow with great facilities a well stocked gym a top floor restaurant and bar with

love that you get free wifi all the time and also films are all free

we got told on the night to come to bar area and collect a flask with hot water and couple cups

the hotel wifi was great and noticed alot of people using it for work on the week day mornings in the quiet

wifi was much better than on my last stay

breakfast beautiful choice and quality of food, gorgeous display of the breakfast bar, very attentive staff

we ordered room service late at night and it was still delicious

beds, well located, parking in big ncp next door, gym selling day passes next door, fast free wifi, pretty

helpful staff and kids eat free at breakfast which was a bonus

booked a room for myself, my husband and our two kids

i was staying in a family room with two kids which made this discovery all the worse

great location, staff and breakfast

the room and breakfast great to be back staff well manered and friendly

breakfast excellent

breakfast was amazing and you had a choice of about 8 options from a menu

staff helpful and allowed early check in

no room service or evening restaurant, however, lots of restaurants around the hotel.

free wifi

bar downstairs

the air conditioning was very loud and the wifi (wlan) was very very slow.

very nice allowing early check in

were excellent and very friendly x hotel was extremely comfortable and in a good location x breakfast was of a

late check out on sunday breakfast hours location clean

staff were amazingly polite and early check in was no problem

friendly and helpful staff. fairly spacious, comfortable large bed. late check out.

pretty place, loved the bar with food service 24-7 downstairs, everyone was very very nice, very clean everywhere

comfortable, beautiful decor, free mini bar (non-alcoholic), room fully equipped, nice bar area to

staff very friendly & helpful. amazing breakfast!!

easy access to glasgow central station, friendly staff, reasonably priced food and drinks and laundry service,

comfy bed, complimentary treats, beautiful breakfast, fabulous service, great staff, everyone of them i met

was lovely, clean and bed comfortable breakfast very good and freshly made staff very friendly and

even when it was brought straight from the kitchen

also accommodated is to allow an early check in

breakfast was amazing - ask for a teapot if you want more tea than just one mug full

the free wifi facilites were easy to connect to. additionally it was in a good central location.

of tea/coffee for breakfast was poor

only one room key worked we paid for late check out and was woken by cleaner at 11am

also was very happy with the option for late check out as our flight home was very

do have to add extras such as wifi etc so be

things like the tv remote and wifi cost extra, but we didn't need either so i'm quite happy with that money

noisy cleaners when i had paid for late check out

spa was absolutely incredible

booked our breakfast for 9am as we had booked the spa, it came at 925 which didn t leave much time to eat &

the next morning we avoided the hot buffet and ordered from the kitchen

ev charging at the door, and and excellent location for going out and restaurants

spacious room, friendly staff - accommodated an early check in without any problem.

the room (king bed with sofa bed for kids) was tiny. barely enough room to pass the bed/ sofa.

food was lovely with great variety on the breakfast buffet

we took advantage of the laundry service and was fab

would've liked room service but was able to order food in the bar and take upstairs with us.

lovely breakfast, kids friendly

easy and free parking

the room service & food was outstanding & the breakfast was excellent

massages were excellent and the spa facilities were lovely

room was above the laundry and was extremely hot with no form of ventilation other than a small window that

the leisure centre -pool was amazing

the interior bar / restaurant area is very modern and pleasant

parking is very limited, although there is street parking if the car park is full.

there didn't appear to be any wifi available but if there was, would be good to see some kind of hotel information

wifi sometimes stops (depending on the room where you are)

comfortable room, with good wifi

very nice staff , didn t have a meal but bar lovely , room lovely

friendly,great positition for kings theatre where we were going for a show,breakfast amazing and room service

5 small window overlooked hotel's bins & dirty laundry

nice hotel for a night away with out the kids

asked for rose petals for our anniversary this request was acknowledged as they put a card acknowledging our

an additional night so 3 nights in total but the daily room service could have been better

body towels had a weird smell, something wrong was with the laundry

the staff were always friendly and allowed an early check in

price on some of the food thought it was quite expensive and not being able to connect wifi to playstation and

bar staff were happy to let our group have drinks and play pool until 12 o clock without any

was amazing bar was not to expensive the breakfast was to die for something for everyone

kids complained about no free wifi in the room -premier inn did it.

staff friendly, hotel very clean, room service excellent, the pool and gym was fantastic.

i liked everything so i did me and my partner and the kids as they didn't want us the leave

love the late check out time too as can have a lye in after breakfast

wr only stayed one night so didn't need the kitchen but it's great to have th choice especially with young

didn't bother us too much but if we still had kids in double buggy it would've been tricky

we stayed in the executive suite, it was spacious and the kitchen has everything you need

criticism is that there was no hand wash and only one small bar of soap

i think the breakfast was good as my kids were very happy with that. location is good also.

cleaned and confortable, good breakfast

i was impressed with room, the location, the breakfast and the staff! i will definitely be back!

brilliant breakfast

the wifi could have been a bit quicker but i managed.

the room was very clean and we'll equipped. we used room service which was excellent.

lovely restaurant, lounge and bar area

dtaff forgot the coffee once, but it not spoil the experience of a very good breakfast

parking and spa and room very spacious and very good service if need anything at any time

quickly inform us on where things where or assisted us in each part of the hotel (reception, bar, spa, breakfast

the young man in the bar on saturday was also very chatty and

laundry - none onsite, but on street laundry available next to the gas station and cash only - min

the staff were okay but they briefly lost my laundry

i guess the maintenance time like laundry and vacuume, it was on the lobby, in rush hours

staff were lovely and it was great to have use of a common area and good wifi

the wifi didn t work in my room