i definitely appreciate them always having rooms available for early check in and not killing the rate for doing so

the laundry and ice were close but laundry always out of order

laundry is also available with purchase of detergent there

laundry room

location and the fact it had laundry

room, location, early check in , comfortable room.

friendly staff, good location , clen and comfortable and early check in!

couldn't accommodate a early check in

good value, free parking, free hot breakfast, pool

the staff also very efficiently solved a food service issue for sunday breakfast

they accommodated me with a much needed early check in! great staff!

pool should be more heated and the pool area

hotel with gym and outdoor pool (seasonal)

the atmosphere was nice. the kids liked the pool and the gym

the bar restaurant i was expecting to be a actual dine in restaurant was very unhappy with type of

the staff were very nice and friendly and allowed a early check in and late check-out with no problem

breakfast was excellent and available early in the morning

temperature of the pool

also the room service people were very nice and

no complimentary breakfast available

of into the forest ,the room itself was quite spacious ,most importantly i was able to get early check in which is always

great pool, great amenities, great location.

and by the way we wish the customer service at the front desk and valet to the pool and spa matched

wonderful pool

the pool is always warm and the kids enjoy swimming in it

staff let us have an early check in.

loved everything i didn’t get to see the pool maybe next time for sure

has a separate kitchen/living/sleeping/bathroom areas in a compact space

the pool area didn't seem as clean especially where people step and put their feet.

swimming pool. free breakfast. and awesome customer service

amazing customer service thank you for accommodating early check in

staff was fantastic, they treated me and my three kids so wonderfully

the kids liked the pool

given room 334 with no wifi, no coffee pot, lamp without shades, bed made up without comforter, poor lighting

the shuttle situation

room was a good size and they gave us a free early check in this hotel offers a free airport

who helped me at the front desk was very nice, and offered to waive the early check in fee

the price, free shuttle to the airport, and the staff.

location and free shuttle to the airport

airport shuttle. nice driver

was able to accommodate an early check in when we found ourselves arriving considerably earlier than expected

this is a slow hotel so if you like action and conversation at the bar this is not for you.

when allowing customers to book for some big school event they should find a way to keep the kids away from customers

pooll

kids loved the pool.

i did want to upgrade my room, but because i was checking in early i was told that i already asked for the early check in

pool was open had amazing time with my family of

pool key. keep them is 30$ additional no one said anything

i loved the location. how polite the staff was the breakfast, pool. very comfortable

the pool was open in timed slots but because there were so few guests we had it for hours all to

early check in, clean room, pleasant staff, lowest rate in the area

nice laundry and vending

two different bank cards in laundry payment option for dryer

elavator not working laundry machine out of order

between the two elk grove, il locations during this trip looking at an ever growing pile of dirty laundry

not have wifi you had to pay for the room phone they wanted to charge me 27 dollars for 2 hour early check in

early check in before 3 pm will be charged $10 per hour

pretty quiet too and plenty of parking: they don t make you pay extra for early check in that s a

came with my wife and 2 kids

they do not offer an airport shuttle or on site free parking

staff was very accounting for early check in

but if they knew to let guess go into the elevator first and not to ride together with the hug laundry basket that would make our whole experience even better

- big rooms and beds - accessible swimming pool - good breakfast - useful laundry service

pool is outside only but clean and nice

i thought it was an indoor pool. fitness center small, but had a variety of machines!

early check in. good food in the restaurant

booked 3 rooms for 6 adults and 7 kids, received 3 king rooms.

staff were friendly, room service was quick and food tasty

water was provided at the small gym

we wanted a hotel with a pool for the kids to go swimming

were able to check in 3 hours early without an early check in fee

breakfast

breakfast shower

great hotel .. wonderful breakfast

breakfast was perfect.

had a spacious room and the staff was understanding and pleasant even allowing us an early check in

early check in

would be better if the breakfast area would be larger

let us check in early so we could make it to an event on time, safe location, the waffles for breakfast were amazing

to the covic-19 not being able to have the breakfast offered which is understandable and not having stores a bit closer i don't own a vehicle

great service .early check in..great room. value for money

laundry facilities worked fine

was able to check in an hour early and there was laundry on site which was inexpensive and convenient

laundry room was too far away and a little bit dirty with older machines

not find laundry??

go there super early at first the front desk girl was going to charge me the extra fee for early check in, i

shuttle

loved the spacious room, the delicious and varied breakfasts and very friendly staff

having guest laundry and a snack bar was convenient

the pool wasn’t open but they did let us go next door and swim

did their best to provide early check in

staff was very friendly and helpful. breakfast was great! i would definitely stay here again.

kids liked swimming in the pool

nice sized pool and rooms

the breakfast was very good, clean and well presented

she was so helpful and pleasant in accommodating an early check in for me the last time i was in chicago, i decided to stay here

we arrived early on a tuesday morning and staff let us have a early 10am check in we were grateful for that

before check in time and cause they don’t provide a baggage room or locker, they offered me an early check in

i also like that there was no pet fee for bringing our