staff was congenial and very accommodating as we requested an early check in

love the outdoor free breakfast

i love how there is a self service laundry on site, tea, coffee available in the lobby is a nice touch

the hotel is quirly and well appointed with everything that you could need - small pool and gym but all great - guest laundry and a great breakfast buffet

gym is merely ok

gym and the pool were tiny breakfast was not available at 7 am when we had to leave

breakfast not included, great location

breakfast

booked a room with breakfast including- apparently there is no breakfast served at the hotel and we were misled

need to make visitors aware of the small cafe off the lobby to pick up coffee since breakfast is not offered

breakfast was expensive so we ate down the street.

'gym & breakfast' are a stretch as amenities

gym facility micro

just small issues: water machine broken in gym. hot water not provided with the coffee at night.

gym was closed for entire stay, elevator broke midstay.

my room and the gym.

the breakfast was simple but nice. any more i would eat to much.

convenient location, my kids loved the waffles at breakfast, staff were friendly and helpful.

the breakfast

to covid, breakfast was limited

loved the breakfast and dining area

didn’t use the pool or fitness centre but they looked clean and adequate

no gym use

excellent breakfast spread with something for everyone

i recommend providing some variety for breakfast as having the same every day is not enjoyable.

was great, clean, staff was very nice breakfast was good , pool area was large and very clean

i have stayed there before and the front desk staff knew my name the room was very clean and breakfast was good as

check-in staff. parking. ample coffee.

pool lounge chairs were gross

i had to pay for another room in another hotel with kids in tow

the fact that the pool was closed, we was very disappointed about that.

on every category: staff, bedding, kitchen facilities, room aircon on upon arrival, breakfast, gym

they had a very decent indoor gym

social distancing of only 10 people at a time was not practiced in the pool, there were about 20 kids and teens in the pool

was a soccer tournament and the group of kids and parents were unruly

the staff are super friendly and helpful. the breakfast is always great.

the delicious free breakfast

great breakfast, nice fitness room, self service laundry on site.

pool water feels slimy. maybe needs to be treated other than that no complaints.

pool area was very clean and they cleaned it first thing in the morning

breakfast was slow had to wait for cook to refill dishes. no laundry.

gold banquet room/hall was spectacular and the new bar that was attached to that banquet hall was very nice

the pool the food the arcade room the gym my bed my room and the staff

be a wider selection of snacks to purchase behind the lobby when one is unable to get to the new bar and grill when it is open

the parking the room the restaurant was an over all awesome experience

not enough healthy breakfast item choices.

the little personal breakfast/ snack bags that were available to just pick up in the lobby, my kids loved

the fitness center was nice. the room was large- roomy

sounded like their kids were playing in my room early in the morning

eggs the most bed was comfortable my husband enjoyed the spa & pool after a long day at work self laundry facilities easy to use all staff were friendly & helpful room was great

that way the hotel can keep kids for abusing the piano and disturbing other guests

the breakfast each morning was delicious - our picky toddlers would eat every last bite

fitness center is tiny, door doesn’t work. breakfast isn’t that good.

the only pool was outdoors.

breakfast offered many choices each morning

breakfast was good, staff serving it were very attentive.

breakfast was very good &some staff went out of their way to accommodate

perfect location, close to the long wood garden, with no hassle parking

location, quiet, nice free breakfast

breakfast bar offered hit or cold and lots of options and service was excellent

fully featured - free wifi, keurig, safe, robes, iron, great pillows, cable tv, blow dryer very nice view

the bed pillows were not comfortable at all. the bar closed extremely early.

overall it was pretty good i just never asked if they had a pool

she didn't suggest the breakfast options, the info for the pool, etc

it was outstanding when i come to kennett from fl i always stay there the only down thing was the pool was not warm not heated enough but we used the hot tub but were looking forward to the pool

it was very nice having the hot chocolate bar and the cookies in the lobby

hotel is good for family, providing kitchen and dining ware

breakfast was in a good place except it was a little tight to get around, i would have liked to

there was a gym and laundry room

breakfast was good and timely.

and i have to say they have the best breakfast too

that it didn’t have a inside pool

i tried to use the gym at one point, but none of the machines were taken care of and they shook wildly when i tried to

staff, comfy beds, electronic laundry; byob detergent, inconsistent bar hours, non working vending/ice machines, no more free

i wanted to know if they had laundry wanted to know if tgey had laundry, or breakfast

enjoyed the outdoor pool with the flowers & the gazebo

the fact that there is no restaurant. at the very least, a bar menu would have worked for me.

nice desk staff. decent location. a nice guest laundry.

the bar wasn't open. it's the biggest attraction there

i loved the pool!

they allow early check in and late check out

even though the hotel was empty with only about four or five cars in the parking lot, i was told that an early check-in would be $35

pool is very small

pool was closed

little tricky to get in the parking lot off the road if your headed north but that s not the fault of the hotel

loved the egg and cheese breakfast turnover and yogurt

to pa turnpike; nice, large, comfortable room; friendly staff the room also had a small kitchen

i was happy with the breakfast.

it had a hot breakfast, that my husband enjoyed

kitchenette and roominess

very nice exercise room. small kitchen in the room.

there was a pool, basketball court, tennis court and area to barbecue with tables and chairs

of smoke; reassigned to new room right away), dish washer in room, laundry room in facility, gym and outdoor pool in facility (although pool was not available this time of year)

for the pool

nice room with a fancy kitchen is good enough for a family trip

however, we can't wait to come in the summer when the pool is open

comfy bed. good breakfast. friendly staff. lots of hot water in shower. 24 hour coffee

kids didn't enjoy the pool as its open at 10 am

it was located in the laundry room

she was the only person handles all the guests and tons of kids

the rooms were clean and perfect for our family with kids

front desk staff linda so kind and helpful … fantastic hot breakfast…outdoor resort type space

free breakfast was wonderful each day

my family enjoyed the free continental breakfast that was both hot and cold food

breakfast area is open and well lit, rooms are extremely comfortable

with a kitchen, dining area and living area

restaurant and bar were closed

swimming pool water was cold enough to swim

great location, nice clean pool

small swimming pool. an on-site

room was great, pool was clean

noticed kids running all over the place) and

even when kids were running the halls they stopped it before i could ask them to

the room service was the biggest disappointment

breakfast ala room service was good and lightning fast

kids were out in the hallways playing actual hockey, playing ding dong ditch on our doors, yelling

didn’t eat breakfast

otherwise, you are doing a good job with the grab and go breakfast

location / staff/ breakfast buffet

indoor pool

breakfast was good

indoor pool

the room has a kitchen with a medium size refrigerator, a small living area with an extra tv

kitchen supplies, tons of closet space, desk with comfortable chair, eating areas, etc

solid breakfast

bed, breakfast, cleanliness, team, everything.

booking site said breakfast was included.

parking lot was always crowded

i wish they offered free breakfast

they have a gym, which i use, they have a restaurant with room service, and i asked for a room on the top floor, which i got, which was pretty private and

restarant was closed when i tried to order breakfast despite the posted hours outside the door saying that they was suppose to be open

the bar area and food was very expensive for mediocre food

we enjoyed the pool.

very limited gym equipment, poor ventilation in the gym room

the lobby is very good with a bar and cafe and a reception area

breakfast bar is closed due to corvid but not hotel’s fault

saw two men go from sweaty fitness center into pool. ew!

pool a bit cold. no tea at night.

the gym is limited, for example, no barbell

it had a lap pool

bar staff was rude

pool was closed

there is free parking and a salt water pool

the fitness center and pool are very nice

the kitchen was fully stocked and nice as well

the room was very spacious and very clean. cant beat the price. the breakfast was also very good

our experience at the spa was wonderful

the bar stock was also limited as were the mixology skills of the bartender so you may not be able to

the spa personnel were definitely not up to par with a spa experience that charges the same prices i

the spa at the inn looked well-appointed in passing, but i did not have an opportunity to use this

beautiful, historic, comfortable, clean, with friendly staff and a fantastic restaurant and bar on site

ncy), front desk staff (cody & a young woman), breakfast & attendant (quad), the room, and the pool were all wonderful

i love that they had a guest laundry room on site

gym is really small and not all is working well

breakfast with plenty of seating; perfect location to visit downtown philadelphia, lancaster county

the pool isn’t heated

the fitness room was excellent

no complementary breakfast. bar prices were ridiculous!

right near (one minute walk from) a whole foods, which is a great plus when traveling with kids

small bar in lobby area

the bar was closed on a friday and sat night. the resturaunt was also not open.

and nice restaurant / bar area

embassy suites was quiet, clean and offered an amazing breakfast.

love the fresh breakfast especially the omelette station

the kids running the halls making noise

not aware that pool and gym were closed

parking lot...

snack bar prices are way to exspensive

the pool was closed.

liked that the property had a pool and firepits outside to sit by at night

tried to get a drink at the bar it took about 15min for the bar staff to come out

nice gym

there is also an indoor pool advertised on booking (there was no pool) and the gym, also advertised, was not open for use

room was very clean and the location of my room was close to the gym and outdoor patio

cleanliness and gym were great

would have preferred a better breakfast buffet (we have enjoyed the buffet more at other hampton

the accommodations were clean, coffee very good, breakfast plentiful and the staff was friendly

wish the gym & pool was open and free breakfast

the pool is great as well as the continental breakfast

drawback was the equipment in gym

coins unavailable for laundry and no credit card option which is inconvenient

pet fee exorbitant

very uncomfortable to park with kids

suite was spacious with mini kitchen.

covid related shutdowns, like the bar and lounge. but that's not the hotel's fault.

i love the rooms with the kitchen

i didn’t stay for breakfast. they brought me extra blankets when i asked for them.

to your employees in kitchen staff to only have 1 person to attend the entire breakfast crowd

room was spacious and comfortable and the kitchenette was great.

location, very chic, and a very nice breakfast layout.

location. easy parking. indoor pool.

it’s designed very good, beautiful reception and indoor space. clean pool and safe for kids

it had a small bar area in the lobby and some lovely outdoor space to sit

their dryer was broken so they dried my laundry for me

booking you told me there was a pool n gym open the pool nor the gym was available the bar nor restaurant was hoping n i booked that room

nice, clean, great breakfast

breakfast, clean rooms, gym facilities, free laundry

breakfast and gym, free clean laundry

there were a lot of food options for the breakfast! more than i expected.

kitchen & size of room

the main bar we paid $24 for the burger and the french fries were a disappointment

i couldn't get a decent steak , and room service was lacking

coffee on a sunday am before 9 am unless you order room service

package which includes champagne , chocolate covered strawberries, and rose petals and special spa supplies for the large bathtub

down the bar and restaurant

breakfast was fresh and hot and offered a large variety

free breakfast always a

very clean and spacious. the breakfast was good too.

due to covid pool is closed

bar and grill closed, pool closed

restaurant and bar in site, big rooms

there was no room service because of the covid but they gave me to go menus and they brought my food to my room

breakfast and appetizers included in the price

earlier breakfast every day

the staff was super nice. the breakfast bar was phenomenal. will definitely be back!

the gym needs new equipment and should also have disinfectant wipes available

they were able to accommodate my early check in without hesitation

free parking and late check out

hotel was able to accommodate an early check in of 1pm on my reservation

hot breakfast, no gym access, never seen housekeeping until i left

all staff was friendly and i was given a late check out when i explained my late flight issue

didn't like anything about it, i would recommend this hotel especially if you have kids

there was no pool or continental breakfast.

the shuttle pick up was prompt and the staff was very friendly

the lady serving the breakfast was great a d

the hotel has a shuttle, which will take you to the area attractions like valley forge national historical park,

full fitness gym, swimming pool, hot tub

loved the pool and courtyard.

quiet. good value. pretty decor. nice gym and pool. free coffee.

hotel has a large gym, and decent sized pool with a jacuzzi

large room, clean, fitness center,pool

pool towels very nice staff both on the phone and at check in and out also bartenders at the casino bar are great and very nice

wine at the casino bar -no sauvignon blanc

pool was closed

i admit, a lot of my time was spent in the fitness room and spa but they were so good

early check in...no problem

very clean. friendly staff. great breakfast.

also, it was nice to be able to have a hot breakfast to start our

gym, staff pleasant and helpful

excellent and varied breakfast, large and clean rooms, comfortable beds, luxurious toiletries, excellent coffee in the

i loved the staff and their friendliness. i loved the food at the river rock kitchen.

the bar could have been open later on a weekend

no parking fee

friendly staff, location, free parking

the coffee from room service was very strong and undrinkable

eggs, hashbrowns, tortillas, various breads for toasting, multiple cereals, yogurt bar, several ice-cold juices

gym- location on the river front - proximity to couple of restaurants

per my parents feedback, breakfast was great

i sleep with the tv and kids so i can sleep through just about it all

due to covid, not many places provided hot breakfast but hyatt surely didn’t disappoint us

was quite cold, and cold ventilation in kitchen area ceiling continued to run, even after appartement air condition was switched off

kitchenette very nice addition

was able to get early check in, rooms are spacious and clean

the parking sucks though since i had to park all the way by planet fitness.

good sized suite with nice view of the river. good fitness center.

the room and pool were clean(pool needs improvement with stocking towels)

the kids loved the pool area and dining lounge

basic breakfast

the coffee was good, and the kids really enjoyed the juice and bagels too

love the late check out time which is 12pm instead of 11am like other hotels

the early check in and late check out times

we went to the pool and hot tub area and soaked in the hot tub

the bar was very nice indoors and the staff was very pleasant

lots to do in the surrounding area, then back to hotel to relax in the pool and hot tub

clean everyone was so accommodating comfortable bed slept like u was home loved that there was a bar and

the indoor pool and hot tub.

love the pool and the breakfast. hey have a fresh food and an omelet bar that i love.

breakfast was good, dinning facilities were clean, and presented a wonderful atmosphere

shuttle guy was

the staff were all so nice, welcoming us in and helping us out when we had questions about the laundry

located close to my office place, ok breakfast and 24h gym

gym was clean and in great shape

were very disappointed to hear upon arrival they only had a grab and go breakfast

the pool was not open that is why i paid a little more money

bar are was packed every night as was the parking lot, all week

only thing i didn't like was construction noises during breakfast

we also did the breakfast buffet which had a large choice plus a chef to cook eggs the way we wanted it including

everything else! staff, decor, design, bathroom, bed, free parking, etc.

gym not opened breakfast was private for kids soccer team

gym was small and a pool would have been a great addition

tvs were small, no supplies in kitchen

great value for our rooms, excellent breakfast buffet

the breakfast was delicious.nice employees.ty

close to the expo center. friendly. nice breakfast. clean

close to where we needed to be. great breakfast and was free. quiet hotel.

breakfast was not super delicious -

kids enjoyed the waffles

desk staff was very helpful, hotel and room were very clean and the hot breakfast was exceeded our expectation

clean and organized. the staff were very helpful. breakfast was amazing

great breakfast and location was convenient for us close to philadelphia