the breakfast

only 1 machine was working in the gym

although , we did not use it, the gym was nice

convenient location, my kids loved the waffles at breakfast, staff were friendly and helpful.

fairly quiet, except for the kids runninf up and down the hall in the morning

the pool i felt needed to be skimmed and the chairs outside were all over

so i finally had enough because i had to switch rooms when i got there because kids were running rampant up and down the hall and stopping at my door putting their ears to it to

parking was plentiful and there was easy access to both route 202 and us 1, which was very

parking, lots to do in the area, loved that the bedroom had a living room area separate from the

the room itself was comfortable and clean. staff was friendly. parking was easy and close.

didn’t use the pool or fitness centre but they looked clean and adequate

free breakfast next time i want to get in the pool and work out!

was great, clean, staff was very nice breakfast was good , pool area was large and very clean

the gym looked a bit sparse but i didn't have time to use it and evaluate

also kids playing in gym room and pool area with no parents

parking is very convenient

clean and comfortable room. decent wifi speeds. good breakfast. professional employees.

unfortunately the gym was closed

fully featured - free wifi, keurig, safe, robes, iron, great pillows, cable tv, blow dryer very nice view

for room service but was hung up on twice by restaurant staff

the front desk girl was ok, but i asked for pool towels and she sent out the housekeeper, who only collected all the used pool towels and never

outdoor pool bbq

they had dvds at the front desk to choose from for the kids

loved the outdoor pool, basketball court, awesome breakfast buffet, outside grills, and the staff

also large laundry room free to use

was amazing at the front desk and the kids said he rocks

quiet clean great breakfast

the parking the room the restaurant was an over all awesome experience

wifi barely worked and while the gym is great in general, the rowing machine battery was dead and

love the pool and gym, so nice and with outside sunning access even though it is indoors

we didn't use the pool, but it looked very nice

bed, breakfast, cleanliness, team, everything.

was very clean, bed was comfortable, breakfast was great, staff was great

solid breakfast

no bottled water in room or lobby. pool was closed

the bar area and food was very expensive for mediocre food

pool was closed

pool not open due to covid. it would be nice if pool appointments could be made.

great staff, convenient location, pool/spa

pool was crowded but staff took care of problem

room service was good

i asked for early check in and my room was ready at 2pm which i was very grateful

room service was really good too

the parking was free and there was a lot of space.

the bar closes early

'gym & breakfast' are a stretch as amenities

gym only had 3 machines and no weights

my room and the gym.

it was unexpected, but very nice. i wish it had a gym

gym facility micro

it was outstanding when i come to kennett from fl i always stay there the only down thing was the pool was not warm not heated enough but we used the hot tub but were looking forward to the pool

location to longwood gardens close to shopping and restaurants had a bar and restaurant with light fare offered breakfast clean , comfortable room great staff

modern and clean hotel and room comfy bed had coffeemaker in room and minifridge heated indoor pool very close to longwood

pool could’ve been a little warmer but i am really nitpicking.

clean room, comfortable mattress, amenities (swimming pool, jacuzzi and gym)

staff was congenial and very accommodating as we requested an early check in

breakfast was good and timely.

breakfast was adequate, same as any hotel

there was a gym and laundry room

the gym was very small

very good breakfast

a big hall with a bar and funky antiques

our experience at the spa was wonderful

the spa personnel were definitely not up to par with a spa experience that charges the same prices i

the room really a junior suite was spacious with a separate bedroom, living room and bath

there was a lovely bar in the inn’s great room but it was closed

gym, might be a bit bigger...

breakfast was adequate with coffee, juices, yogurt, cereal and scrambled eggs and sausage

gym and the pool were tiny breakfast was not available at 7 am when we had to leave

everything that you could need - small pool and gym but all great - guest laundry and a great breakfast buffet

breakfast bar and staff excellent.

the breakfast café is quick and convenient, but given how many great options west chester has,

breakfast was expensive so we ate down the street.

need to make visitors aware of the small cafe off the lobby to pick up coffee since breakfast is not offered

breakfast

booked a room with breakfast including- apparently there is no breakfast served at the hotel and we were misled

i also wish they had a pool for the kids to relax

hot food on the buffet bar was cold; however, the staff readily remedied the situation

covid related shutdowns, like the bar and lounge. but that's not the hotel's fault.

way too much money and my room that me and my kids had it was hair in my bed and in the shower

and my kids always try have fun but this time here our room look like it was not really ready for

location, very chic, and a very nice breakfast layout.

visiting an ill friend and needed dinner at the hotel, i choose marriotts because of their hot breakfasts and restaurant but this one only had bar food

lots of electrical sockets, has free wifi, more than adequate kitchen

jada in particular, she was patient with my inquiring about early check in, then gave good intel about parking

bed very comfortable room very clean good breakfast

options for hot breakfast

the staff. the gym. the room. the views. the location.

new, large, great shower and bathroom, small kitchenette

kitchen & size of room

nice, clean, great breakfast

had room service both nights, and each was delicious

$150 room service dinner was essentially a door dash delivery with plastic utensils

no business center or 24-hour room service

skip room service

on bed and bathtub, residue in bathtub, cigarette smell on nonsmoking room area, room service was expensive but just so-so; sheets were

breakfast buffet was too expensive, so i chose to pass on it

the hotel was very quiet and i got a restful nights sleep and the fact that there is a pool and bar in the hotel

there was no room service because of the covid but they gave me to go menus and they brought my food to my room

free shuttle service free breakfast

restaurant and bar in site, big rooms

friendly staff, location, free parking

great location, easy parking, staff was nice, bed was comfy.

very nice area with plenty of parking and bright security lights.

the coffee from room service was very strong and undrinkable

hotel in what feels like a safe area with easy, plentiful, free parking

just wish that we had microwaves in our rooms instead of going back and forth downstairs in the kitchen area to use one microwave to rewarm food

the bar tender was awesome

the breakfast was delish and had a huge variety

the rooms are exceptionally clean as is the whole hotel, there is coin laundry in the hotel (this is a game changer

due to covid, not many places provided hot breakfast but hyatt surely didn’t disappoint us

breakfast was good; the staff was outstanding; the facility was surrounded by places to dine and

having the kitchen helped out alot especially with 3 kids

breakfast on the second morning was poorly taken care of by the kitchen staff

front desk was friendly and had our room ready for early check in

having the kitchen helped out alot especially with 3 kids

great customer service. clean place. great breakfast.

pool area was very clean and they cleaned it first thing in the morning

breakfast was slow had to wait for cook to refill dishes. no laundry.

breakfast was the best i ever enjoyed in a hotel

the included breakfast has many options and is delicious

always kids in the hot tub not suppose to be rules never

the fitness center was nice. the room was large- roomy

sounded like their kids were playing in my room early in the morning

the cleanliness, pet friendly and the pool. staff is so amazing!!

location and fitness center

the breakfast each morning was delicious - our picky toddlers would eat every last bite

fitness center is tiny, door doesn’t work. breakfast isn’t that good.

staff, room always clean & lady that does the breakfast is fantastic makes sure everyone is happy that makes everyone feel welcome & the reason

decent breakfast spread

breakfast was wonderful

the oatmeal was goopy. otherwise, the breakfast was the basics done well.

gym looked nice and so did the pool

swimming pool closed and gym was nice but one exercise machine not working (elliptical)

convenient...it satisfied the kids.

also the kitchen staff was very friendly and did a wonderful job keeping the kids breakfast supplied each morning

the gym access should be by key, not having to be let in by

the pool is great as well as the continental breakfast

she went above and beyond to help everyone enjoy their breakfast

breakfast was a little disapointing, but the staff were excellent and accommodating.

friendly staff. nice rooms. the kids loved the pool. the breakfast was okay.

having a sink and counter space for my kids and room to walk around in

i actually feared for both my safety and my kids safety

out the room that was already paid for was rented out nothing like sharing a king size bed with 4 kids wife and me of course i slept on the chair dropped the ball if you ask

basically not a place you want to stop with your kids at all

actually feared for both my safety and my kids safety

there’s no smoking in the building but yet my room smelled lien cigarettes and i had 2 kids

the shuttle pick up was prompt and the staff was very friendly

they immediately sent the shuttle when i called

the smoking floor smelled of weed which to each your own but i was traveling with 2 kids

staff was nice laundry was cheap not 5 stars but comfortable and affordable

the pool and gym wasn’t open due to covid 19 but that’s understandable

awesome! early check in option. checked in at 315pm

hotel was able to accommodate an early check in of 1pm on my reservation

free parking and late check out

they were able to accommodate my early check in without hesitation

the gym needs new equipment and should also have disinfectant wipes available

bedrm suite, but was very surprised that this was more of a 2 bedrm apartment w/ 2 full baths & a kitchen stocked with all the amenities of home

the kitchen could use some more supplies for people that will be staying for awhile.

private entrance, laundry room, 24 hour snack shop (with alcoholic beverages until 11) everything is clean and modern

the kitchen had plates, bowls, knives (butter and sharp), forks, spoons, can opener, measuring spoons

convenient location, 24 hour gym, staff were nice

right near (one minute walk from) a whole foods, which is a great plus when traveling with kids

no complementary breakfast. bar prices were ridiculous!

small bar in lobby area

the fitness room was excellent

the bar was closed on a friday and sat night. the resturaunt was also not open.

bar closed very early

closet hangee bar unusallt high

drinks at the bar were very good

was a great location to the athletic center/gym

location, ease of parking, restaurant and bar on premises

i loved the pool was a little cold but my son loved it!! i also loved breakfast so delicious.

having a kitchen to make my kids breakfast

breakfast was good and pool was always clean

fully equipped kitchen, we can also ask for more utensils. beds were comfortable

would have liked more variety of channels on the tv and the pool could have been a little cleaner

the pool is an added bonus

i wanted to know if they had laundry wanted to know if tgey had laundry, or breakfast

that it didn’t have a inside pool

nice grab bar in the

term; no more free water in lobby, need new wallpaper in rooms, non leaking bathrooms, updated gym equipment, working public bathrooms, consistent hours for bar area, better plowing of parking

breakfast was great. the gym was nice. the lady this morning at the desk was a doll. 10/20/19

kids running up and down hallway

my kids had great time at the pool

i used the gym for 2 days and it was extremely cean

maybe a slightly heated indoor pool

the breakfast assortment

the breakfast is always very good

lack of breakfast and gym

when my niece went to get linens for it he told her that the laundry room was closed and so he did not have any

everything, breakfast

they allow early check in and late check out

they allow early check in and late check out

comfy , pool & bar

laundry didn't have coin exchange, checked out earlier than expected (job ended sooner) didn't

ample parking. room for vehicles with trailers.

pool area could be cleaner an always stocked with towels the hot tub isn't hot

even when kids were running the halls they stopped it before i could ask them to

wifi is pretty good

even when kids were running the halls they stopped it before i could ask them to

had a room reserved for 2 adults and 3 kids

swimming pool not open.

at price point though without covid i'd probably still choose your bistro/bar, pool, workout room etc

great location, nice clean pool

room was great, pool was clean

swimming pool water was cold enough to swim

the ventilation didn't work, and the laundry facilities were closed because of broken machines

my kids got to enjoy the pool

the little kitchen area was very convenient

booked the hotel because it had a pool and guest laundry

the kids didn't get to go into the pool in the morning before we had to leave because it was closed due

great outdoor pool

didn't get a chance to use the pool or other facilities, but the hotel looked nice

the restaurant and bar was not open

95 is a bit expensive for a juice, bagel, granola bar and yogurt

perfect location for access to hospital. very nice outside area and pool.

the first floor room we had smelled like a gym

pool wasn't open.

breakfast could be upgraded a bit

for an example, i had to come down and ask the front desk if there was a gym, in which there was

breakfast, smile people

parking lot access to the sidewalk blocked my stones too big to

handicap parking not enough

little tricky to get in the parking lot off the road if your headed north but that s not the fault of the hotel

close to businesses and highways, staff was courteous and helpful, breakfast was decent

loved the egg and cheese breakfast turnover and yogurt

beautiful clean spacious room , great breakfast , no one bad thing to say about it

it had a hot breakfast, that my husband enjoyed

they took us in at 5 am, made sure we had breakfast, coffee and snacks and helped us on our way

i was happy with the breakfast.

the rooms were a nice size with the bonus of a kitchen & living room

breakfast was by far exceeded my expectations

and granola bars and cereal and milk and juice and coffee but no lids for the cups and also the pool had no

kids didn't enjoy the pool as its open at 10 am

pool was nice and

nice room, friendly staff, good breakfast and pool.

very nice location. loved the outdoor patio. breakfast bar was very nice

love how the restaurant and spa are located near the hotel.

great outdoor bar area.

the bed and bedding were great. loved the golf course view from the outside patio.

rooms were so huge and great view of golf course

would definitely recommend for a family with kids and pets

there was no hot breakfast the pool wasn’t open and it was tall it was when i called

pool not in operation

pool, the water was not tempered and the paint at the ceiling was falling down, i expect to use the

the room was very spacious and very clean. cant beat the price. the breakfast was also very good

we enjoyed everything but the smell in the hallways they smelled and the pool was not warmed

i did not partake of the breakfast. the facilities were great.

covid-19 had the pool shut down. wi-fi wasn't always available

location / staff/ breakfast buffet

room was clean... friendly staff.. excel breakfast!!! facility is new!

room which was a little cleaner and smelt a little better vending machines don’t work guest laundry don’t work dryer was down didn’t have change for laundry best clean room was the lobby

very close, walking distance, i don’t like that there is no more free breakfast, and the laundry facilities are there but they don’t work

old drug paraphernalia by the night stand and missing the iron, blow dryer and the laundry facilitys were disgusting

the laundry room dryer didn't work.

had laundry and breakfast service but cut it out, which makes a formerly convient stay

no bar on sight, but there's one nearby, also walking distance, no need to drive if you plan on

early check in

the called the cop no breakfast no gym harassment

the room was small. it smelled like smoke and dirty laundry.

room is very clean location is near a lot of store’s restaurants fast food their guest laundry room is convenient and not over priced i definitely would

did not eat breakfast.

pool and lobby very clean

very nice comfy bed, free wifi, usb ports, helpful staff, free 24hr coffee station, free warm breakfast opens at 5am

breakfast bar really wasn't to our liking.

cleanliness and comfort of room. free breakfast.

bar staff was rude

the pool and hot tub where very nice and kept at a great temperature

pool hours close to early.

restaurant and bar staff exceptional. very acommodating.

pool and spa

breakfast was terrible i expect waffles eggs orange juice apple juice like the old days when it

location can walk to dunkin donuts wawa mcdonald's, easy to walk there i know the hotel service breakfast is good but we can walk out

understand that during covid you guys can’t serve breakfast

breakfast available in the morning

clean, good breakfast

high cost of breakfast. just needed a continental breakfast.

the eggs at breakfast.

the entrance from the parking lot was really dirty

it was 1 night stay so it was fine a little old but does the job for 1 night and easy parking

i ordered drinks from room service and got none of the drinks i ordered

clean, kind, convenience, perfect breakfast

good complimentary breakfast

hotel accommodations indoor pool for kids

breakfast was filling and a great bonus

clean, courteous staff, good breakfast, reasonable rates

the gym was clean and most of the staff was nice

the location was great and the pool looked beautiful

the next day we ran into her on our way to the pool and even though she wasn't working on our floor

pool was closed

the pool wasn’t open had to use the other hotel pool

the beds, bathroom and kitchen felt like being at home

breakfast had delicious, healthy options

the pool was clean

breakfast was not as appealing as we expected

breakfast not too many options