hotel was able to accommodate an early check in of 1pm on my reservation

they were able to accommodate my early check in without hesitation

i like the easy access to gym

hot breakfast, no gym access, never seen housekeeping until i left

awesome! early check in option. checked in at 315pm

no comp breakfast

the only thing missing was a swimming pool but the gym had all the necessary equipments

maybe except the shuttle information

could switch up the breakfast sometimes also and the manager was rude and they lie about not having rooms available and

breakfast can be slightly improved

staff members were friendly close to casino

really liked the shuttle service to the casino

24 hour shuttle to airport; parking

employees were very nice fast check in fast check out breakfast good ready every morning on time

nothing we left because they wanted $100 a night for the pet fee.

drinks at the bar were very good

great bar and restaurant, beautiful location

,quiet neighbourhood, very close to the train station, complimentary parking, facilities like gym

location, ease of parking, restaurant and bar on premises

bar closed very early

gym was nice

we happened to celebrate a surprise b-day of one of the kids in our party & the hotel staff/receptionists were exceedingly kind to us obliging our every

i really didn’t care for the breakfast. it could’ve been better

very clean. nice indoor pool. good breakfast. clean fitness center.

the gym was open and the pool was closed due to covid-19

the shuttle drivers andrea was very friendly, great attitude

the pool wasn't warm enough

pool heater wasn’t working but they were waiting on the part so out of their control.

the pool was amazinnnng

good breakfast! amazing room!

proximity to the airport and harrah's casino was good

nice basic with easy access to beach dollar store casinos

ammenities, ie: fitness room, laundry, ice provided on all floors

the faculty got to everyone in a timely manner and i loved the gym

we took two steps into the hallway with our kids and immediately turned around and walked out

clean fresh room. pet friendly. very nice breakfast. laundry and gym. easy access to airport

the shuttle service was so convenient

are in disarray the elevator broke down twice during my 1 night stay some of the equipment in the gym is non

no pool activities for kids

pool, small gym room, nice chairs in the room, work desk, the best massage shower that made me feel

the shuttle service was excellent and so was the driver

and the staff is very pleasant, there is an inexpensive restaurant just 2 minutes away to have breakfast and there is a free shuttle that takes you to the airport

wish they advertised their free shuttle service more, would ve said me uber money

i like that it was a pool. and gym

breakfast was great

the shuttle was right on time in

the staff were helpful & the free shuttle to the airport was a bonus too

the breakfast items were fresh and of good quality

fitness center

negative for me was the pool didn't open till 9 and i like to do that as my exercise, so that made me sad

breakfast bar was great, pool was clean and not crowded, the fitness center was also clean and not

wish indoor pool was open

we stay here often, we like the pool and breakfast

she went above and beyond to help everyone enjoy their breakfast

old drug paraphernalia by the night stand and missing the iron, blow dryer and the laundry facilitys were disgusting

self-serve laundry

nothing worked. the wifi, the ice machine, and the laundry room.

had laundry and breakfast service but cut it out, which makes a formerly convient stay

the laundry room dryer didn't work.

i wish thy had a pool and the gym was not open

the room was small. it smelled like smoke and dirty laundry.

the called the cop no breakfast no gym harassment

pictures online look way better, and where was the gym

free snacks, convenient laundry, close to my work so it's its been nice

great outdoor bar area.

liked there was a spa on site just didn't get a chance to utilize it

rooms were so huge and great view of golf course

golf course view, lovely rear deck

the bed and bedding were great. loved the golf course view from the outside patio.

kitchen at hotel bar closed at 9

check-in was quick and the gym was good for cardio but poorly equipped for weight exercises

loved the gym access, but did not plan on gym

is close to the airport and offer free shuttle services

fitness ,the only thing i despised was they put me on the 11 floor other guest was making they kids so much noise at 2 am and i could not rest not mention the cry of dogs for that kinda money i

pool but a lot of staff

parking was free, area around the hotel was quiet on a weekday

very clean, nice friendly hotel with plenty of parking bar restaurant there with decent food.

the pool was closed . coronavirus sucks!

we had room service and it was greta1

thinking of e of my kids fall off the bed

able to assist me with certain room service

the kids not being monitored

the breakfast and other amenities

breakfast was amazing

i was so thankful for the friendly staff who granted me an early check in and were more than accommodating to my first time visit there

they also offer a shuttle to and from the airport

room and lobby beautiful and comfy. shuttle to airport.

it was advertised as a restaurant and bar at the location

free shuttle to airport

we were tired and ordered room service and the food was delivered in 20 minutes, hot and very good

name z , she was exceptionally friendly and took awesome care of my entire reservation room service was exceptional as well the meals came within 30 minutes and it was hot and delicious

he fetched water bottles for my kids and made suggestions for take out

best cookies in philly on room service menu. very helpful staff.

he fetched water bottles for my kids and made suggestions for take out

we checked into room 228, laundry was on the fllor the bed was not made

easy location, very close to airport. they let me have a late check out for 1pm

the pool was a bit smaller everything else was great

kids wettting the elevators coming from the pool.

pool hours

personnel were very kind and the shuttle is a huge help

then hit rehoboth beach, de the next morning - microtel had huge comfortable beds and a delicious breakfast

there was no breakfast. it was not the staff's fault, the delivery was late.

laundry setup was

breakfast was fine as well as everything else

is spotlessly clean and all the stuff are very helpful, they have a laundry room

it was great especially most other cities don’t even do hotel breakfast anymore

took a really, really long time before airport shuttle picked me up.

breakfast in the morning patio location front desk comfortable bed shuttle drivers access

the pool water could have been cleaned

the location was great and the pool looked beautiful

the next day we ran into her on our way to the pool and even though she wasn't working on our floor

pool was closed

this resulted in being diverted to the pool entrance which is not convenient for loading and unloading luggage

the gym was clean and most of the staff was nice

the one laundry facility seemed wonky, i skipped using it as there was someone else trying to use the one

large parking lots, plenty of spaces

not particularly care for the bar and pool tables in the middle of the lobby

pretty, clean, great breakfast

the desk clerk remembered me by name, the chef insisted on making fresh eggs for our breakfast, the housekeepers are friendly, manager has time to chat

noise out our window near pool and fire pit

pool was small, the cleaning staff needs to do better they clean on the surface

breakfast had delicious, healthy options

the kitchen was well stocked with all the basics

waffle maker was great to use for breakfast

it was very convenient to have a laundry room on sight and i enjoyed using the gym

perfect if your flying out of philly ! has a shuttle that runs every 20 minutes

wifi was horrible and the tv connection was horrible, it has reception problems

andon), gym

why does room service get

employee at the front desk was wonderful and our shuttle driver was excellent as well

wife enjoyed the free pool table and lounge / bar area as well as the spacious room

great airport location, very clean and quiet. shuttle driver was on time and very helpful

for some reason they put us in a room for only two people and had our kids sleep on an air

the fitness center was clean and the equipment worked great

location, easy check in, air port shuttle

i needed to take the airport shuttle at 3:30 am for the airport, and it was available on time

da pool

nice staff. perfect location with a 24/7 airport shuttle. very comfortable room.

everything was nice i most liked the bar that was in lobby

a suite that i would have access to a bigger refrigerator and a actual stove/hot plate with some kitchen cabinets

kitchen staff went above and beyond especially pamela omg

the pool closed th gym was limited

finally, there should be a reduced breakfast rate for kids up to 10/12 years (currently under 5 yr old eat free i think but no reduced rate for children

gym was out of order my entire stay.

that it has a pool .

breakfast is also provided

breakfast variety

property is conveniently located near the airport and offers a full kitchen with a refrigerator, stove, dishwasher, plates, utensils, and drinking cups

the room was very nice and comfortable the pool was very nice.

loved having the bar open for evening drinks and munchies after a long day

bar and grill closed, pool closed

due to covid pool is closed

breakfast was fresh and hot and offered a large variety

the pool was teeny-tiny! the corner market was rather small, also.

quiet clean great breakfast

property includes an arcade, pool, basketball court, a gym, and a laundry room

was amazing at the front desk and the kids said he rocks

love the pool and gym, so nice and with outside sunning access even though it is indoors

we enjoyed that the bar and restaurant, with live music, was across the parking lot

no complementary breakfast. bar prices were ridiculous!

right near (one minute walk from) a whole foods, which is a great plus when traveling with kids

the bar was closed on a friday and sat night. the resturaunt was also not open.

the fitness room was excellent

small bar in lobby area

loved the outdoor pool, basketball court, awesome breakfast buffet, outside grills, and the staff

the extra space with sofa and kitchen area made it very spacious

room was near the laundry room and i could hear the dryer beeping frequently

george was especially generous with his time and i thoroughly enjoyed the conversation we had poolside while george was sweeping the pool

absolutely delighted with the free laundry

the gym looked a bit sparse but i didn't have time to use it and evaluate

coffee, pool, gym, breakfast, the room is very clean and smelly good

loved the pool

there is no indoor pool access or work out/ gym facilities

i liked the cleanliness, the decor and the breakfast lounge

of the ppl staying there i’m sure lived there and they kids be running up and down hall all hours of the nite

the pool i felt needed to be skimmed and the chairs outside were all over

comfortable beds spacious room hot breakfast. what more could you ask for

we enjoyed a clean comfortable room and hot breakfast

good breakfast, clean beds, showers, everything about this place is great.

amazingly delicious breakfast pool laundry room genuinely caring and friendly staff

there is a nice pool

we had a view of the pool which looked very clean and really nice, it was too chilly for a swim but it really looked

my children really enjoyed the pool

room was great, clean, they brought extra towels and their breakfast is way above average and serves until 10 am another above board service

clean still offered breakfast in a safe way during covid and was very delicious!

free parking

parking lot was always crowded

the bar closes early

parking lot,one way in one way out

pool was closed

cheaper since the pool/whirlpool wasn't open

pool was crowded but staff took care of problem

we enjoyed the pool.

the lobby is very good with a bar and cafe and a reception area

clean spacious room at the perfect location, with breakfast!

apartment suites makes you feel as if your home. great breakfast hours and heated pool.

we loved having separate spaces and it was nice having a kitchen

kitchen supplies, tons of closet space, desk with comfortable chair, eating areas, etc

very comfortable bed. kitchen was perfect.

-i liked the shuttle service from the airport to the hotel

the breakfast was great

just didn’t like that the shuttle at the hotel charged everybody $10 to be transported to the lincoln stadium for the beyonce

we rented a car to get there and used the hotel/airport shuttle to go back and forth

friendly staff and nice location close to airport/casino/stadium

felt even though it's a pandemic the breakfast could have been better, the pool was closed gym and they couldn't connect their playstation lol

in the kitchen

good location, friendly staff. the kitchen was well eauipped.

no option to take breakfast back to room

high cost for parking and lack of parking on the street all the little kids hogging the hot

nice bar and restaurant (excellent cobb salad--ordered twice)

access to the gym was great

the bar staff was friendly and made you feel like you knew them forever

we all enjoyed the booths with tvs and our kids got a kick out of the jason kelce cut out

it would have been nice to have had a free breakfast bar or other food options

concierge & breakfast restaurant fresh home-made oatmeal everyday at breakfast & buffet omelette bar comfortable bed spacious room efficient service in replacing

didn’t try the food there but the bar area looked nice

the hotel bar closed at 10:30pm

from the room, to location, staff, cleanliness, atmosphere, and fitness was exceptional

we felt safe walking to and from the center, and we had a good lunch at the bar downstairs

no room service

was big, they did turnover service on time, they checked me in early at no extra charge, and the gym was small but empty so i was able to use it

good variety of workout equipment in hotel gym

1) they did not offer room service. 2) the breakfast that was offered was awful.

gym closed too early

great band at the center bar on friday night

casino

cleanness casino ever !! staff was phenomenal

smoking in the casino

i did not care for the lengthy wait for my food in the sport bar but the food was excellent.

location, comfortable room, free wifi which is important to me; bar and restaurant; great

ease of check-in/check-out. wifi access, comfortable lobby/reception area

the gym is very good

fast wifi

small so instead of sleeping in the same bed as my husband we each had to sleep with one of our kids just to be able to fit

the remaining tube tvs and have more entertainment oriented smart tvs for families that may have kids for games and movies or streaming content

only 1 machine was working in the gym

loved the breakfast and dining area

the breakfast

convenient location, my kids loved the waffles at breakfast, staff were friendly and helpful.

the gym is located on this level and is incredible

but of course the gem is the giant gym with fascinating views over the river - a dream place to exercise

do not consume the alcoholic mini bar items

the pool was wonderful

it is fully equipped with free weights, cardio equipment, lap pool and hot/cold plunges

beautiful spa and pool open from 5am-10pm daily

the spa is also spectacular

atmosphere and service at the library bar, the bar outside lavroix, and, of course, lacroix itself

heated pool adjacent to a great gym complete with a reformer and other workout accoutrements for stretching exercises

heated pool adjacent to a great gym complete with a reformer and other workout accoutrements for

om service/late night food availability)

i am telling all my friends and family to stay there when they come to philly, clean, love the kitchen had every tool i needed

kitchen is fully equipped, had 2 tv's, robe, additional towels

i asked for a robe multiple times, but never got it, and there really wasn't too much room service options worth purchasing

very spacious suite with a full kitchen, couldn't ask for more!

the bathroom vanity was starting to come off in a way that would have been dangerous for pets or kids staying in the room

would have been nice if the gym had a hot tub

residences older staff , desk young kids

the hotel had self laundry room the lobby is very nice staff are very friendly and helpfull, especially stephen

location. 24 hours gym.

the spa was like heaven on a cloud high above the city

the spa and the pool were super nice

the food is fantastic; the pool, spa, rooms, gym all fantastic

the views from the bar and restaurant on the 60th floor are spectacular, and the mirrored panels on the very high

our son s bar mitzvah across the street from the hotel

large room with great view - clean - strong wifi - great communication with staff - superb location close to everything - early check in at

would of preferred room service options for dinner food.

there isn't a mini bar in the room, however you can get things in the lobby and there is a big selection

additionally, we appreciated that the hotel is also pet-friendly and the pet fee was reasonable

i really liked early check in & late checkout, the concierge stood by the door to assist all day which was great

food and drinks at the bar were delicious

i was also told everyone had to pay an extra free for the gym whether you use it or not

stayed at sofitel for our first getaway from the kids

mobile application is confusing and instead of ordering room service which i was unable to do as it was disabled my entire stay it checked me out

very confortable king sized bed the staff was super nice, and accepted to give me a late check out to give me time to shower after my marathon

very spacious rooms, well equipped rooms, nice gym

designed property in a prime location, amazing spa tub in my room, and the staff was just lovely

only disappointment was that the free breakfast was not true

the convienance!!!!!! of having the bar & restaurant... great

limited with breakfast voucher

early check in request fulfilled

the pool was amazing. friendly staff. early check-in.

i was there for marathon weekend and they gave us complementary late check out

lovely hotel with plenty of space and a great out door pool which my son loved. great location.

staff, location, pool

surprised by all of the extras this hotel offered such as free water on every floor, free guest laundry, free coffee/soda and light snacks in the lobby

good quality mattress, bathroom was very clean, good wifi, easy to check in and out.

that you had to ask for room service

am) which gives you plenty of time in the morning, nice selection of

bed, quiet room, smart tv, free wifi, free wine in the lounge every night, free filtered water, soda and snacks all day in the

the room service was excellent and the valet parking was very convenient and easy to work with.

the front desk team was ready for us and they accommodate my request for early check in because it was our 30th wedding anniversary and the room was excellent the bar team

saturday night, june 16th, we wanted to get a drink at the bar

room service was quick and yummy

i did not have the breakfast but i did order room service and it was great!

breakfast good

the breakfast staff was phenomenal, also the bar and coffee shop staff was amazing.

kitchen needs a toaster

the bar closing at midnight i thought for a saturday night it would be open later

didn’t get breakfast there $20 a person was a little to expensive after paying for the room for one night but

the gym and rooftop bar

gave you lists of restaurants, had a starbucks inside, had the most beautiful gym i've ever seen, the list goes on

room service choices and delivery was great

had a bar in our room and i wish that there were win glasses present

i have three kids and 2 of three are twins so i understand being a parent and what happens to go with it good or

i enjoyed room service hours and the bar in the lobby

all was good but pool times and neighbors yelling

gym was great and pool area lovely too

the breakfast was wonderful with many options for kids and adults the staff was very friendly and helpful the small coffee place was a smart idea to

our spa experience was amazing-we were able to enjoy a nice swim in their heated pool after our massages

the gym and lobby are spacious and clean

for some reason every dumbbell in the gym was gone.

clean great location kevin the bar tender excellent

gym, nice lobby area, rooftop bar

don’t like that we were told we couldn’t get a room, which i was willing to pay for early check in