the parking was free and there was a lot of space.

the bar / restaurant was being male shift and really just thrown together.

i really liked that the breakfast was complimentary

and very helpful my husband loved the room it was very clean and the bed was very comfortable the breakfast was very

the chicken wings were delicious! i ordered and ate at the bar area. i highly recommend them!

the lobby is very good with a bar and cafe and a reception area

breakfast bar is closed due to corvid but not hotel’s fault

staff was great .. due to covid, there was no breakfast, pool or whirlpool ..

the pool/spa was closed due to covid.

the bar area and food was very expensive for mediocre food

pool and proximity to restaurants and lax tournament

clean spacious room at the perfect location, with breakfast!

spent a lot of time at the very nice pool

apartment suites makes you feel as if your home. great breakfast hours and heated pool.

apartment suites makes you feel as if your home. great breakfast hours and heated pool.

the only thing missing was a swimming pool but the gym had all the necessary equipments

breakfast can be improved.

was friendly, helpful and hotel was clean and convenient by airport and provided an airport shuttle

drivers for the shuttle are also wonderful

nice location and convenient to places. staff was courteous. nice breakfast

the gym is a welcome amenity, quite spacious and the cable tv works

is fantastic, staff is friendly, place is comfortable and clean, enjoyed the pool, has on site laundry

also liked the breakfast facility and the provided breakfast

i love the activies they have for the kids and the cleanliness of it daily

room was well appointwd and comfortable. breakfast was outstanding!

the gym needs new equipment and should also have disinfectant wipes available

they were able to accommodate my early check in without hesitation

free parking and late check out

hotel was able to accommodate an early check in of 1pm on my reservation

awesome! early check in option. checked in at 315pm

the free parking helped offset the cost of the tolls

it was 1 night stay so it was fine a little old but does the job for 1 night and easy parking

breakfast was so bad!!

very clean property and plenty of parking

if advised of all services ie laundry

the pool wasn’t open had to use the other hotel pool

pool was closed

kids were a little disappointed that the pool was closed before the advertized 9pm

pool is badly in need of updating

the bed was very comfortable. pool was also nice.

cleanliness, excellent customer service, complimentary breakfast..

the front desk girl was ok, but i asked for pool towels and she sent out the housekeeper, who only collected all the used pool towels and never

the free laundry facilities

they had dvds at the front desk to choose from for the kids

expectations on every category: staff, bedding, kitchen facilities, room aircon on upon arrival, breakfast, gym

breakfast was nice start to mornings especially with a toddler

the beds, bathroom and kitchen felt like being at home

the kitchen was well stocked with all the basics

i liked the fact that i had a full kitchen (refrigerator & microwave with sink) in my room.

breakfast was not as appealing as we expected

we enjoyed a clean comfortable room and hot breakfast

i had to pay for another room in another hotel with kids in tow

my kids are not old enough to use gym equipment

the room itself was comfortable and clean. staff was friendly. parking was easy and close.

i have stayed there before and the front desk staff knew my name the room was very clean and breakfast was good as

was great, clean, staff was very nice breakfast was good , pool area was large and very clean

excellent breakfast spread with something for everyone

i liked the cleanliness, the decor and the breakfast lounge

fresh fruit, staff was welcoming, room available for early check in

the pool was closed

to your employees in kitchen staff to only have 1 person to attend the entire breakfast crowd

love the kitchen in the suites

sunday no hot breakfast because of the coronavirus.

the staff was super nice. breakfast was great!

i was happy with the full kitchen amenities. the bathroom was a great size.

beautiful room w/a full kitchenette and

great staff, very friendly, and a fantastic breakfast

renovated, clean, full kitchen, wonderful staff.

new, large, great shower and bathroom, small kitchenette

best hotel!! plenty of room and full kitchen!

the main bar we paid $24 for the burger and the french fries were a disappointment

had room service both nights, and each was delicious

room service food is expensive but the best room service food i ve ever had

down the bar and restaurant

we had our makeup done at the spa and amber was amazing

i also wish they had a pool for the kids to relax

way too much money and my room that me and my kids had it was hair in my bed and in the shower

the gym was so old and looks nothing like the photos

washed so i was confused are you getting them or is someone complaining about imaginary pile of laundry and trash…

coins unavailable for laundry and no credit card option which is inconvenient

comfortable, friendly staff, great amenities- pool and workout room that my family enjoyed , room service and breakfast excellent, overall a great place to stay and we would definitely return

in the hotel food was reasonably priced and delicious the only problem i had was they didn't have room service but other than that everything was

dining options were very limited, no room service.

there was no room service because of the covid but they gave me to go menus and they brought my food to my room

breakfast was sumptuos

we tried to get into the spa but it was booked and we tried to walk to the grounds but there was lawn maintenance going on

there was a lovely bar in the inn’s great room but it was closed

the spa personnel were definitely not up to par with a spa experience that charges the same prices i

beautiful, historic, comfortable, clean, with friendly staff and a fantastic restaurant and bar on site

a big hall with a bar and funky antiques

location, staff, breakfast, guest laundry (at least on my floor), tons of outlets (& 4 usbs) and decor

breakfast was perfect and the lady who was working the kitchen for breakfast was amazing

needed a microwave and bigger fridge and a mini bar lol 50$ charge but i suppose pay 167$ on booking and 50$ for the room i only got a gatorade so

the complimentary breakfast was safe, tasty, and healthy and i really appreciated the thought that was put into

free breakfast was good, and much better than most free hotel breakfasts

staff is super nice. loved the rain shower. restaurant and bar were fantastic

the parking setup

i enjoyed the onsite breakfast and bar area

room service also knocked on our door early sunday to see if someone was in

hotel in what feels like a safe area with easy, plentiful, free parking

the room was immaculate and i loved having my own kitchen

especially when u have kids with u

breakfast was great

fireplace outside to sit at night ❤️ breakfast was complimentary and delicious

also, parking is limited but we were able to find parking in front of planet fitness about 200ft from the hotel which wasn’t a big deal to us

only 1 machine was working in the gym

nice breakfast, very convenient to local attractions, older-style inn. staff was pleasant.

the breakfast

nice breakfast room

the remaining tube tvs and have more entertainment oriented smart tvs for families that may have kids for games and movies or streaming content

staff members were friendly close to casino

complete service and transport to and from airport. front desk girl and milton shuttle driver

breakfast area not in good shape. juice and bacon out

basic breakfast available around 7am

also, we liked the fitness room

it was perfect for a little getaway and the kids loved the pool.

very comfortable beds and enough room for our 3 kids

the harrah casino is about 10 min away if you like to gamble

that's why i rated the value lower, because there was no access to pool, gym, breakfast (extremely limited)

i only wish the pool was opened longer other than that wonderful hotel

location, ease of parking, restaurant and bar on premises

the gym

closet hangee bar unusallt high

bar closed very early

drinks at the bar were very good

pool smaller than what i’m used too

the room and pool, basically the whole hotel

we were in town for the taylor swift concert and staff was able to accommodate our early check in request so we could get to the concert early to beat traffic

hotel was clean with good amenities. microwave, refrigerator and good free breakfast.

the pool was amazinnnng

i didn't use the facilities like business center, gym, and pool, but it's nice they are available

very clean, security personel on duty, great breakfast, beautiful indoor pool spacious rooms, plenty of parking, and it's quiet

friendly staff. nice rooms. the kids loved the pool. the breakfast was okay.

wish the gym & pool was open and free breakfast

due to the pandemic, the pool and fitness center was closed.

ammenities, ie: fitness room, laundry, ice provided on all floors

proximity to the airport and harrah's casino was good

nice basic with easy access to beach dollar store casinos

the faculty got to everyone in a timely manner and i loved the gym

we took two steps into the hallway with our kids and immediately turned around and walked out

a quiet stay and great shuttle service from the philadelphia international airport

i didnt like breakfast ended so early

having the laundry room vacant when i had to wash my clothes.

breakfast ok, good airport free shuttle service

the shuttle was right on time in

staff was very friendly & breakfast was good

i was in town for a wedding and called for three hours straight trying to see if a could get a early check in and the was no one to answer the phone so i had to go to the property

free breakfast

everything else was pleasant. the shuttle driver (indian man) was great and professional.

no noise , the beds are so comfortable,and free breakfast

the staff was exceptional - shuttle service, front desk, gen. mgr. housekeeping...

excellent breakfast

didn't like that breakfast was not complimentary, which was advertised upon booking

the shuttle service was excellent and so was the driver

e-z on off highway ... nice breakfast

gym equipment could be better. the free breakfast just average, not nutritional. not recommended

it’s was clean and nice and quiet, and the breakfast had very good choices.

gym and the room

good breakfast

liked there was a spa on site just didn't get a chance to utilize it

great outdoor bar area.

love how the restaurant and spa are located near the hotel.

the bed and bedding were great. loved the golf course view from the outside patio.

rooms were so huge and great view of golf course

understand covid, but missed the pool and the breakfast.

pool and lobby very clean

staff, fresh breakfast, counters very clean, kitchen crew very friendly and accomadating

clean and large room. friendly service. very good breakfast.

breakfast bar really wasn't to our liking.

clean rooms....well kept.....great staff.....nice breakfast

clean, good breakfast

understand that during covid you guys can’t serve breakfast

breakfast available in the morning

missed the continental breakfast feature that was temporarily closed do to covid 19 but glad to know our safety was a

police and informed them, and they started looking at other places and eventually found it in a laundry room

old drug paraphernalia by the night stand and missing the iron, blow dryer and the laundry facilitys were disgusting

had laundry and breakfast service but cut it out, which makes a formerly convient stay

the laundry room dryer didn't work.

self-serve laundry

there is a restaurant and bar at the front

laundry is convenient, rooms are quiet and comfortable

no gym

laundry facility on sight-affordable

free snacks, convenient laundry, close to my work so it's its been nice

pool is a little bigger an a kids blow up pool it wasn't clean or heated

convenient...it satisfied the kids.

accommodations, room was spacious, bathroom very clean, breakfast varied, well laid out

pool was closed on weekends, we didn't know this in advance and it was a disappointment for the kids

vending machine variety was pretty basic. pool was ice cold

having a sink and counter space for my kids and room to walk around in

basically not a place you want to stop with your kids at all

out the room that was already paid for was rented out nothing like sharing a king size bed with 4 kids wife and me of course i slept on the chair dropped the ball if you ask

actually feared for both my safety and my kids safety

i actually feared for both my safety and my kids safety

the place smelled like marijuana also they had roaches which my kids have never seen one in person

perfect location, close to the long wood garden, with no hassle parking

my favorite part was the breakfast buffet with egg station

fully featured - free wifi, keurig, safe, robes, iron, great pillows, cable tv, blow dryer very nice view

and the added bonus is the restaurant - mendenhall inn - that is right across the parking lot

hot breakfast was a plus. updated new items in the room. clean and new equipment in the gym.

kitchen at hotel bar closed at 9

check-in was quick and the gym was good for cardio but poorly equipped for weight exercises

well equipped gym

clean and tidy. large spacious rooms. excellent fitness room / gym.

at the front desk, thru out our stay and the great friendly survice we received from the airport shuttle driver

my room and the gym.

gym facility micro

'gym & breakfast' are a stretch as amenities

gym only had 3 machines and no weights

it was unexpected, but very nice. i wish it had a gym

pool but a lot of staff

no breakfast

the pool was closed . coronavirus sucks!

the bar and restaurant are only open at night.

decent breakfast bar in the morning

only slight inconvenience was wifi speed too slow for my need. overall very satisfied.

to many kids in the pool

love the breakfast and the bar the young man mr.john was great at his job

the bar & grill has great food and drinks so we don't have go out for meals

parking, breakfast, gym, pool were all good

staff was congenial and very accommodating as we requested an early check in

it is always good to provide that kind rooms travelers who are having kids

super friendly staff at checkin and answered all our questions about laundry and food delivery.

these items, since the only microwave in the entire hotel to use, is on the 3rd floor in the laundry room

great gym

we were tired and ordered room service and the food was delivered in 20 minutes, hot and very good

room is a bit small, so is the gym

the bar closed early and was out of most stuff. also, the starbucks never opened.

it was advertised as a restaurant and bar at the location

room and lobby beautiful and comfy. shuttle to airport.

is very convenient to phl and it looks like they always have a shuttle ready to go

the fitness room was excellent

right near (one minute walk from) a whole foods, which is a great plus when traveling with kids

the bar was closed on a friday and sat night. the resturaunt was also not open.

small bar in lobby area

no complementary breakfast. bar prices were ridiculous!

staff, good breakfast, well stocked with freshly made waffles

pool hours

gym consisted of a treadmill, elliptical, cycling machine, and a weights pulley machine, which is

the pool was a bit smaller everything else was great

shuttle was not reliable.

also, the laundry room needed to be cleaned

excellent service the perfect breakfast and the location is very close to the airport

close to the airport and shuttles run 24/7 on the half hour!

personnel were very kind and the shuttle is a huge help

close to airport, 24 hour shuttle, nearby restaurant. older hotel, but clean and friendly staff.

loved having the bar open for evening drinks and munchies after a long day

swimming pool was a bit on the small side

breakfast

the swimming pool was too small to swim so idiscount the pool aa an advantage

staff was super friendly!! tv in breakfast area and large selection of items.

pool could’ve been a little warmer but i am really nitpicking.

it was very nice having the hot chocolate bar and the cookies in the lobby

the bar serves wines and a few beers

location to longwood gardens close to shopping and restaurants had a bar and restaurant with light fare offered breakfast clean , comfortable room great staff

overall it was pretty good i just never asked if they had a pool

breakfast not included, great location

the breakfast café is quick and convenient, but given how many great options west chester has,

need to make visitors aware of the small cafe off the lobby to pick up coffee since breakfast is not offered

booked a room with breakfast including- apparently there is no breakfast served at the hotel and we were misled

breakfast was expensive so we ate down the street.

breakfast was adequate with coffee, juices, yogurt, cereal and scrambled eggs and sausage

the staff at the hotel, front desk, housekeeping, bar and breakfast were all very friendly and helpful

gym is very small, but it is there

free breakfast is also good

gym is a bit sparse

breakfast was good and timely.

breakfast was adequate, same as any hotel

so we got our suits on and went down to the pool area only to find a broken spa and a less than clean pool

we had the pool and spa area to ourselves

was an oven and iron box in the room, and laundry facility downstairs

if you are booking for a gym and pool access... know that

favorite was the gym, indoor bar and pool

shuttle bus from airport, free cookies on arrival, friendly and helpful staff

he and another attendant were also not very helpful with the wifi issue

pool and gym were nice

the kitchen is well equipped in my king suite with service for four and good

great service! breakfast was above and beyond. very clean.

staff were great gave us bagged breakfast for early departure

i was hoping there was an actual heated pool but it was just a regular indoor pool.

the pool water could have been cleaned

pool was closed

the shuttle bus driver and the young lady working at the desk recommended seeing the city

great airport location, very clean and quiet. shuttle driver was on time and very helpful

the fitness center was clean and the equipment worked great

the whole sheraton complex is convenient to the airport. the shuttle was on time. happy hour.

the breakfast was also appreciated

pool and the size of the roommore negative there was hair in the bathroom sink when i checked in

only lacked coat hangers and stools to sit at the breakfast bar in the kitchen area

the great amount of space in the room the location the pricing breakfast selections

mirrors were all smoggy and kitchen and bathroom counters were still dirty

i needed to take the airport shuttle at 3:30 am for the airport, and it was available on time

pool

swimming pool

room service took about 20 minites which was perfect because we were starving

will not bring wife and kids a mile from this place

the gym

given multiple complaints about the kitchen kettle, no one turned up

big rooms; renovated gym

breakfast was plentiful and the staff were helpful

i would have been nice to have complimentary breakfast and coffee in morning.