that it didn’t have a inside pool

i wanted to know if they had laundry wanted to know if tgey had laundry, or breakfast

not enough outlets or towels, no iron or ironing board or laundry bag

the bar is pretty nice too but my room felt old and dingy

i tried to use the gym at one point, but none of the machines were taken care of and they shook wildly when i tried to

ample parking. room for vehicles with trailers.

even tho it's not included in the price, there is a buffet style breakfast in the bar area for 6

the pool was not indoors

and when i got home, the stink was in all my clothes, dumped my whole suitcase right in the laundry, even the clean stuff and my jacket

enjoyed the clean pool and wonderful service received by the staff in the hallways ensuring that we did not need

pool could be a little bigger

pet friendly clean hotel

the hotel from parking lot was completely blocked by the design of big large rocks and no ramp entrances for

excellent hotel breakfast

pool is very small

it was located in the laundry room

clean with an indoor pool.

comfy bed. good breakfast. friendly staff. lots of hot water in shower. 24 hour coffee

nice room, friendly staff, good breakfast and pool.

pool was nice and

kitchenette and roominess

i loved having the separate bedroom and the large livingroom, full kitchen and office area

kitchen facilities were useful

gym is accessible though they have notices to guests only, but is a swinging door with no need to

to pa turnpike; nice, large, comfortable room; friendly staff the room also had a small kitchen

the pool was a little small

indoor pool

room was clean... friendly staff.. excel breakfast!!! facility is new!

breakfast was also very good

pool was nice, heated and clean

pool and friendly

clean, excellent breakfast. i love how the hotel provides times for breakfast, pool, gym.

clean, excellent breakfast. i love how the hotel provides times for breakfast, pool, gym.

the pool area was clean but the pool was obviously over chlorinated

hotel was large. beds were comfortable. lobby and bar nice

very clean, quiet wi good breakfast.

room was clean, pool is nice and staff were friendly

the breakfast was wonderful!

the laundry wasn't available but the desk clerk helped us fine a laundrymat

breakfast was the best i ever enjoyed in a hotel

also the pool had about five kids that took over the whole pool playing with a football, so i wasn't able to get in because i

the cleanliness, pet friendly and the pool. staff is so amazing!!

pool was nice.

eggs the most bed was comfortable my husband enjoyed the spa & pool after a long day at work self laundry facilities easy to use all staff were friendly & helpful room was great

always kids in the hot tub not suppose to be rules never

clean rooms, nice breakfast setup, and sincere friendly staff.

decent breakfast spread

breakfast offered many choices each morning

breakfast was good, staff serving it were very attentive.

pool was great

the location of the pool and the outdoor courtyard was ideal

the indoor pool temperature was very cold and we were unable to swim due to temperature.

the breakfast was great. i loved the brie cheese.

absolutely love the room, the layout,the kitchen..very stylish and comfy.

the fitness center and pool are very nice

pool and gym still haven't reopened from pandemic, breakfast very limited

small swimming pool. an on-site

restaurant and bar were closed

restaurant and bar were not open

hotel room was nice and enjoyed the pool with my grandson.

the room service was the biggest disappointment

beautiful lobby i love the pool and the hot tub the hots could have been a little hotter though

i loved the heated pool in the morning before my noon check out

stuff, service, swimming pool, relaxing zones, wifi quality, breakfast, shuttle service

it was very loud at night. the pool is small

my family enjoyed the free continental breakfast that was both hot and cold food

clean beautiful bathrooms complete kitchen

nice indoor pool

the pool was kind of hard to assess but the maintenance man was awesome and helped us out!

the breakfast was yummy and the staff working it is sweet, too

that online it said the pool was closed

the only thing we didn't like was the gym.

convenient location, 24 hour gym, staff were nice

however, we can't wait to come in the summer when the pool is open

the kitchen could use some more supplies for people that will be staying for awhile.

was it coming from the bar downstairs

gym is merely ok

parking on site, very friendly staff, super clean, real comfortable bed and pillows, and a great breakfast with a lot of options was the cherry on top

thanks continental breakfast really was a pleasure also

it would be nice to have light snacks served in the bar area.

breakfast not included, great location

the breakfast café is quick and convenient, but given how many great options west chester has,

booked a room with breakfast including- apparently there is no breakfast served at the hotel and we were misled

breakfast

breakfast was expensive so we ate down the street.

staff was congenial and very accommodating as we requested an early check in

'gym & breakfast' are a stretch as amenities

gym was closed for entire stay, elevator broke midstay.

it was unexpected, but very nice. i wish it had a gym

just small issues: water machine broken in gym. hot water not provided with the coffee at night.

my room and the gym.

issue was the pool wasn’t open and then when it finally was, there was a wait as you have to book it for your

was having breakfast at 7am, but he smelt that he could use a shower

gym and pool size

i stay at many hotels throughout the year and this one wins the prize for the best breakfast buffet

breakfast was ok. gym was good. nice staff.

embassy suites was quiet, clean and offered an amazing breakfast.

pool and gym were trashed , children allowed to run trashing hotel for days

i didn't like was that around this time lot's of sports activities was going and that the kids was running all over knocking on doors and playing on the elevator where people couldn't use

put all the families with young kids together

only complaint was the restaurant and bar area of your staying on the side can be a little noisy in the evening

didn't like that the pool wasn't listed on the website, i had to purchase a bathing suit once i arrived

snack bar prices are way to exspensive

the pool was closed.

i have a convennient and calm place to sleep, the chance to eat if required an no problem parking the car

i liked that they had a hot tub and pool, although i did not actually use it on this trip

breakfast and dinner served. hospitality

i also love having a full kitchen in my room

pool

our room was spacious, clean and well stocked with kitchen items.

did not have a room there that is not fair at all but other than that it’s beautiful i love the pool a

the bartender at the bar was phenomenal!!! room was cozy food was great location was perfect

the bar was very nice indoors and the staff was very pleasant

the early check in and late check out times

lots to do in the surrounding area, then back to hotel to relax in the pool and hot tub

the hot tub was an extra bonus in the pool

choose this particular hotel specifically because it has an indoor pool

i wished they had an outdoor pool.

pool

just that the pool and resturaunt were closed due to covid 19

it could be better to ad a jacuzzi close to pool area.

kitchenette floor still had sticky spots, carpet had large stains, and sink was still dirty

the breakfast was delicious.nice employees.ty

liked how spacious the suite was and appreciated the full kitchen (not having to leave the room to get ice was great)

they served breakfast just the overall stay was just really good

station for breakfast - yum

pool could’ve been a little cleaner.

we have stayed twice for kids sports tournaments

pool, jacuzzi, open all day

design, the smell, the location, the fire pit and solar lights, the laundry facility, hot tub, pool, breakfast, and housekeeping were quite amazing

property was very clean, nice lobby, lots of seating for breakfast

room was clean, breakfast, staff polite

i was traveling with a handicap person and they carried his bags, seated and served his breakfast and refilled his coffee and chatted him up while he waited

great breakfast

they had a nice pool and its always nice to get a hot breakfast before hitting the road again

through the walls from the rooms next to us; good selection of channels on the tv; didn't use the pool but it was a nice

a pool or hot tub

everything was great. from the staff, to the room, and breakfast in the morning.

staff and especially in the morning for the breakfast

great breakfast included pool

bed was s dream, pool was nice, pleasant vibe at breakfast. loved cookie upon check in

nice gym

cleanliness and gym were great

there is also an indoor pool advertised on booking (there was no pool) and the gym, also advertised, was not open for use

room was very clean and the location of my room was close to the gym and outdoor patio

the only flaws were no handicap accessability and poolside bar and food truck should be open 7 days a week for the short summer duration at valley beach

i admit, a lot of my time was spent in the fitness room and spa but they were so good

dave the pool bar bar tender went to find us heineken double that was fantastic great job'

room service was extremely pricey

room service

had everything we needed for a last minute getaway, the pool was a little cold but we still had fun

breakfast was excellent especially the cinnamon rolls

the breakfast was great

the staff was very welcoming, starting with the check in, the lady in the breakfast area was very nice too, including the check out

breakfast is very good! pool was closed due to remodeling, which was disappointing.

everything else... the bar , gym

everything was close by. the pool was very clean. they had a restaurant and a starbucks.

it had a small bar area in the lobby and some lovely outdoor space to sit

booking you told me there was a pool n gym open the pool nor the gym was available the bar nor restaurant was hoping n i booked that room

the pool and the bar

full fitness gym, swimming pool, hot tub

quiet. good value. pretty decor. nice gym and pool. free coffee.

the hotel has a shuttle, which will take you to the area attractions like valley forge national historical park,

mething got broken at the kitchen), pool and gym (lots of teenagers running and

the pool and hot tub were amazing and the rooms were very comfortable

to covid, breakfast was limited

the breakfast

fairly quiet, except for the kids runninf up and down the hall in the morning

i found the breakfast to be an extra bonus i did not expect

the remaining tube tvs and have more entertainment oriented smart tvs for families that may have kids for games and movies or streaming content

breakfast meats

convenient location, basic breakfast, basic gym, clean

thing that could be improved would be safety bar in shower

breakfast bar is great with lots of options, well stocked

the pool was not open that is why i paid a little more money

expectations on every category: staff, bedding, kitchen facilities, room aircon on upon arrival, breakfast, gym

very clean, staff was very friendly, complimentary breakfast was good. it iis a beautiful hotel.

outdoor pool bbq

loved the outdoor pool, basketball court, awesome breakfast buffet, outside grills, and the staff

with kitchenettes and spacious

coffee, pool, gym, breakfast, the room is very clean and smelly good

i liked the cleanliness, the decor and the breakfast lounge

free breakfast next time i want to get in the pool and work out!

great hotel. very clean and comfortable with a very nice pool and hot tub.

not their fault but pool was being redone

my kids wouldn't sit on it so i wrapped it in towels

i had to pay for another room in another hotel with kids in tow

it had a line through the middle that made the kids not want to pay attention

parking was plentiful and there was easy access to both route 202 and us 1, which was very

there's plenty of free parking

the gym was one of the best hotel gyms i

location and generally cleanliness. gym was good.

also, it was nice to be able to have a hot breakfast to start our

early check in...no problem

gym, staff pleasant and helpful

nd the kids had so much fun playing in the pool and scootering around outside

the pool also opens early and close late at 10pm

quarters or a coin machine should be available for clients doing laundry

very comfortable and i loved the pool & i also loved that there was a gym as well

the pool was out of order which was a bummer

the indoor pool, the breakfast and the nice seatings around the hotel.

family time with the kids loved the pool and game room

the pool the food the arcade room the gym my bed my room and the staff

i needed help to connect to wifi, and was cheerfully helped, the assistant to the don't change a thing

we like that we can park close to our room with ample parking in the rear

pool not warm enough

lobby served as breakfast buffet, which was not complimentary, bar and lounge

liked the late check out

clean room, comfortable mattress, amenities (swimming pool, jacuzzi and gym)

pool could’ve been a little warmer but i am really nitpicking.

great location. every room has a sleeper sofa. great breakfast .

room was spacious and was a end room which was very quiet. allowed late check out at no charge.

obviously made changes per cdc guidelines but didn’t follow through with cleaning pool area, pool or making sure the pool wasn’t over

clean, friendly staff, basketball and mini golf putter for kids

convenient to have a small kitchen

no complementary breakfast. bar prices were ridiculous!

the bar was closed on a friday and sat night. the resturaunt was also not open.

the fitness room was excellent

right near (one minute walk from) a whole foods, which is a great plus when traveling with kids

small bar in lobby area

breakfast was excellent

to remodeling, the pool wasn't filled

breakfast was better than i expected.

the room was clean and beautiful. breakfast was actually really good.

the complimentary breakfast and the pool

room, enjoyed the fitness center, very good breakfast, friendly staff, and overall cleanliness of the

the bar and hot tub should stay open longer for adults

well stocked room, with comfortable ac and great kitchen facilities

though we didn't need to use them, it was nice to have a laundry room on premise

breakfast

my gps didn t work in the lower parking lot

property, peaceful location, excellent staff, great breakfast

we even enjoyed room service for the first time in our lives

a fireplace was burning in the bar lobby/lounge area and the staff were extremely friendly and pleasant to converse with

parking is free and front desk staff was friendly and helpful

there was a small refrigerator in the room which great for storing food and drinks for the kids

breakfast was belw the level of the crown plaza

was no room service and i really didn t understand why they take an extra $150 upon checking in and then

parking lot very dark did not fell safe

it did not have a pool, so my kids were disappointed about that.

nothing that they could control. indoor pool was not open due to covid.

air/heater was very old no gym not sure it was worth the price

location, old furniture in the room. gym small and old.

love the person who was making breakfast she was really kind to me and my kids and was so helpful

pool was cloudy and dirty (see photo) and the hot tub was so hot you couldn't get in it.

that i had to leave for my business before getting to try their breakfast

breakfast could have been a little bit better.

the whole thing nice restaurant bar and very comfy rooms

location, yummy breakfast, staff was very friendly, loved our room and comfy bed

great location. the breakfast is decent

all breakfast menu

were doing weed in next door rooms, our family with kids suffered a lot and had to endure the horrible smell no hot water at all the staff lied saying

desk staff was very helpful, hotel and room were very clean and the hot breakfast was exceeded our expectation

great breakfast and location was convenient for us close to philadelphia

very helpful staff, easy parking, good gym

at 10:30, there were still people yelling down to folks at the bar from the fourth floor, and kids running up and down the hallways that nobody addressed

the lobby is a little bit odd with a pool in the middle, but we didn't mind

pool and hot tub great for kids

lighting the parking lot is very limited. i worry about my car sometimes.

and we can park our tractor/trailer here

very good wifi connection

i loved the fact that you could order food in the bar area

we particularly liked the shuttle service for dinner

lack of room service

staff was friendly, and early check in was available at no cost.

the breakfast was excellent

the breakfast was great and the room was clean. bed was perfect.

clean spacious room at the perfect location, with breakfast!

pool and proximity to restaurants and lax tournament

spent a lot of time at the very nice pool

free parking

they have a gym, which i use, they have a restaurant with room service, and i asked for a room on the top floor, which i got, which was pretty private and

and very helpful my husband loved the room it was very clean and the bed was very comfortable the breakfast was very

no dailey room service

breakfast was generous great

great staff, convenient location, pool/spa

very limited gym equipment, poor ventilation in the gym room

pool was crowded but staff took care of problem

staff was great .. due to covid, there was no breakfast, pool or whirlpool ..

the lobby is very good with a bar and cafe and a reception area

negative for me was the pool didn't open till 9 and i like to do that as my exercise, so that made me sad

breakfast was just ok, but coffee was good!

breakfast was a little disapointing, but the staff were excellent and accommodating.

wish indoor pool was open

breakfast buffet could have been better but was acceptable

we tried to get into the spa but it was booked and we tried to walk to the grounds but there was lawn maintenance going on

the spa at the inn looked well-appointed in passing, but i did not have an opportunity to use this

there was a lovely bar in the inn’s great room but it was closed

our experience at the spa was wonderful

the bar stock was also limited as were the mixology skills of the bartender so you may not be able to