the fitness room was excellent

right near (one minute walk from) a whole foods, which is a great plus when traveling with kids

small bar in lobby area

no complementary breakfast. bar prices were ridiculous!

the bar was closed on a friday and sat night. the resturaunt was also not open.

breakfast

the breakfast bar food was fresh and hot

we arrived early evening and tried the hotel's small bar and grill, the meatball sub was great

the swimming pool was too small to swim so idiscount the pool aa an advantage

the pool was teeny-tiny! the corner market was rather small, also.

room was very clean and the location of my room was close to the gym and outdoor patio

there is also an indoor pool advertised on booking (there was no pool) and the gym, also advertised, was not open for use

cleanliness and gym were great

nice gym

wish indoor pool was open

from the breakfast worker to the front desk to the cleaning person and any worker that you come across

would have preferred a better breakfast buffet (we have enjoyed the buffet more at other hampton

wish the gym & pool was open and free breakfast

water’s pool was very cold, it’s impossible to swim with my kids.

love how the restaurant and spa are located near the hotel.

great outdoor bar area.

liked there was a spa on site just didn't get a chance to utilize it

rooms were so huge and great view of golf course

very nice location. loved the outdoor patio. breakfast bar was very nice

nice bar and restaurant, although we didn't use them

pool but a lot of staff

the pool was private and cozy

it didn’t include breakfast and to buy breakfast is expensive ($17

quiet location, nice neighbourhood, ample parking lots

the staff were friendly and helpful. good breakfast selections. comfortable room.

gym and pool size

when requested, i was given a very late check out. appreciate it!

i didn’t like that the pool water was cold. it wasn’t heated.

convenient laundry facilities, convenient parking, very clean and comfortable room and facilities

the indoor gym was small but had a nice variety

the kids running the halls making noise

the staff was friendly, the room was great, and the breakfast bar was fantastic

i love the seating areas near the lobby and enjoyed my breakfast there

when booked we weren’t told that the pool and gym were closed!

i wish thy had a pool and the gym was not open

laundry facility on sight-affordable

staff are great! and they have a bar and grill with truly exceptional food!

no gym

pictures online look way better, and where was the gym

old drug paraphernalia by the night stand and missing the iron, blow dryer and the laundry facilitys were disgusting

room which was a little cleaner and smelt a little better vending machines don’t work guest laundry don’t work dryer was down didn’t have change for laundry best clean room was the lobby

very close, walking distance, i don’t like that there is no more free breakfast, and the laundry facilities are there but they don’t work

police and informed them, and they started looking at other places and eventually found it in a laundry room

had laundry and breakfast service but cut it out, which makes a formerly convient stay

the facility was organized and pool was clean

everything was close by. the pool was very clean. they had a restaurant and a starbucks.

we had to take our cocktails to our room because children were sliding across the floor at the bar

nice pool and comfy beds

courtyard, the pool the little convient store theh bar and restaurant everything about the hotel it's

closet hangee bar unusallt high

the gym

,quiet neighbourhood, very close to the train station, complimentary parking, facilities like gym

bar closed very early

was a great location to the athletic center/gym

was impressed with the return of buffet breakfast! great selection of choices

early check in...no problem

the gym was one of the best hotel gyms i

the beds are very comfortable and breakfast is amazing as well

excellent and varied breakfast, large and clean rooms, comfortable beds, luxurious toiletries, excellent coffee in the

full fitness gym, swimming pool, hot tub

we had to drive around and wait for a parking spot or drive down to a overflow parking lot and shuttle over

the heated pool was actually heated

the pool and hot tub were amazing and the rooms were very comfortable

the hotel has a shuttle, which will take you to the area attractions like valley forge national historical park,

bar staff served us cordially, even though we were a bit late returning

i also didn t like that their wasn t room service

old hotel, breakfast was not great, no swimming pool. gym is very basic.

like smoke - carpet needs to be replaced with laminate flooring throughout hotel - disgusting laundry smell - use detergent that doesn t smell - so gross it was just filthy

breakfast buffet

i guess it was a kids athletic team staying that night as well ,and the kids were playing in the halls all night

price, they offer breakfast

breakfast was beyond great and the lady that oversaw the breakfast was wonderful and kind

front staff had kids hanging in lobby for hours both nights

were doing weed in next door rooms, our family with kids suffered a lot and had to endure the horrible smell no hot water at all the staff lied saying

well stocked room, with comfortable ac and great kitchen facilities

the rooms having a mini kitchen and extra large refrigerators.

shuttle was helpful breakfast was good

beautiful clean and friendly staff, i’ll definitely be returning hopefully by that time the gym and pool will be open

the staff were all so nice, welcoming us in and helping us out when we had questions about the laundry

loved the hot tub,the kids loved the pool

the room and pool were clean(pool needs improvement with stocking towels)

comfortable bed. great breakfast buffet with lots of options. nice staff.

laundry facilities need renovation

the pool wasn't looking in the best of shape for swimming. wasn't clear like normal.

very difficult to get a drink from waitresses or bar as it s always

pool is smoking instead of non smoking pool so that was a major turn off

room service was extremely pricey

beach was small and the pool should be heated

minor imperfection - no dirty laundry bags.

have to ask for room service and i would love to know why is it required to use your room key going to your room

and like to store and reheat them) we always travel around the us for fencing tournaments and kids usually feel hungry and they like to eat

dirty plates from room service would sit outside of rooms for 12 plus hours

to town earlier than anticipated after being awake for over 24 hours and when i requested an early check in they quickly prepared a

i loved having the shuttle to take us around and

and i was so grateful; even in the middle of the covid pandemic, that their outdoor pool was open

location. price, gym facilites was okay.

the only thing we didn't like was the gym.

the kitchen had plates, bowls, knives (butter and sharp), forks, spoons, can opener, measuring spoons

was very well kept, exterior was nicely manicured, great bbq area, very nice pool, all & all was like a mini resort in middle of malvern, pa

checking, the pool area was completely empty so the kids got to enjoy themselves, location was close to different

location and pool

but the bar and grill you have inside the facility is amazing

the hotel is very clean and modern. i love the pool and hot tub.

the pool was heated my granddaughters loved that and while they were playing in the pool i relaxed in

the room was very nice, the pool was also wonderful for the kids and the breakfast was good.

my family enjoyed the free continental breakfast that was both hot and cold food

breakfast was good and pool was always clean

breakfast area is open and well lit, rooms are extremely comfortable

having a kitchen to make my kids breakfast

loved the fact that it had a kitchen and dishes

there must have been 4 kids in the room, i never saw an adult but the kids were in and out of the room all day and night

superb customer service, great room, fully stocked kitchen. highly recommend

kitchen didn't have a dish cloth to wash the dishes or pot holders like they usually

were a lot of kids and they were running around, screaming past 10 pm

didn't eat breakfast at the hotel but i did order room service for dinner all three nights and it was fabulous

kids were out in the hallways playing actual hockey, playing ding dong ditch on our doors, yelling

pool and spa were great

stuff, service, swimming pool, relaxing zones, wifi quality, breakfast, shuttle service

had a room reserved for 2 adults and 3 kids

and the bars and restaurants on site is amazing, lloyd the bar tender was amazing and definitely made the

& thoughtfully designed property, great location, very walkable to the town, lovely bar and restaurant spaces including an outdoor space where we listened to a band play

new hotel with nice rooms, very clean, and a great gym got close to train station in

there are restaurants and a bar within the hotel

swimming pool was not open. it was my grandsons birthday and the boys wanted to swim.

swimming pool water was cold enough to swim

small swimming pool. an on-site

at price point though without covid i'd probably still choose your bistro/bar, pool, workout room etc

restaurant and bar were closed

breakfast was good, hot and fresh and very clean.

the offset double doors plus the laundry carts are impossible to get around

the room was spacious and comfortable for three adults and 2 kids

gym equipment specifically weights could be updated

the bar was small but had a cozy vibe to it

the kitchen was fully stocked and nice as well

pool water was very cold

the continental breakfast was good with their own waffle maker

standard breakfast, waffles, sausage, scrambled eggs

the room was very spacious and very clean. cant beat the price. the breakfast was also very good

hotel was able to accommodate an early check in of 1pm on my reservation

they were able to accommodate my early check in without hesitation

free parking and late check out

i like the easy access to gym

awesome! early check in option. checked in at 315pm

i also tried to use the laundry, but it only takes quarters

breakfast in the morning was good

we appreciate how quickly management were able to shuttle us in as well as making sure we were satisfied

maybe except the shuttle information

there was no pool or continental breakfast.

the free breakfast was very good and included eggs and sausage, cereals, fruit, waffles, etc

the fitness room was also nice

the laundry wasn't on time, i had left for church saturday morning returned 2pm and my dirty towels was

no breakfast due to covid restrictions, couldn't be helped. next time.

breakfast and staff were top notch for the type of hotel

also liked the breakfast facility and the provided breakfast

cleanliness, lots to do for kids, atmosphere, breakfast buffet

only feedback would be to get laundry facilities that take your debit card or have an atm and change machine available

wifi connection is from the middle ages

i love the activies they have for the kids and the cleanliness of it daily

the beds were comfortable, the kitchen fully equipped, and enough space in the living room area

rooms were a great size with lots of space for a family with two kids

the kitchen equipment were outdated. the furniture and fittings were poor and old.

the scrambled eggs were sitting in a pool of oil or liquid

free breakfast is always a nice touch

my child really enjoyed using the pool

had fun swimming in the pool

access to the pool was a bit limited and the laundry costs was very high

.cleanliness and the airport shuttle

there was a laundry room and tons of parking

the breakfast was great

no inside pool

clean rooms, nice breakfast setup, and sincere friendly staff.

fitness center is tiny, door doesn’t work. breakfast isn’t that good.

pool was great

it snowed overnight and we were impressed that the parking lot and walkways were cleared when we awoke

the staff are super friendly and helpful. the breakfast is always great.

members, not staying at the hotel, with lots of children come to use the pool

having a mini kitchen in the room was ideal

the breakfast buffet was very good

the staff here is absolutely fantastic! everyone from the front desk to the shuttle driver.

weren't a few more choices at breakfast, the fire pit didn't work, and the pool opened after open time

and my spouse were very disappointed that the pool was not working

breakfast didn’t have enough options

airport shuttle, great breakfast, large room, later checkout time

very comfortable. quiet rooms. pool and hottub were open late. bar and restaurant on site.

eggs the most bed was comfortable my husband enjoyed the spa & pool after a long day at work self laundry facilities easy to use all staff were friendly & helpful room was great

the hotel description states the pool was heated it was not my kids were not able to use the pool

to the older gentleman that kept the indoor pool area clean and had patience with all the kids at the pool last night

my son love the pool

gym was a bit too small. can you expand it?

this is not a dislike.. i just wished the site had a indoor pool too.

outdoor pool is nice, but unfortunately weather dependent

the breakfast was great

the hotel had a free breakfast that was delicious

location it was colorful and looked like something for kids

great place to stay i come here to see my family’s and room clean morning guy is so kind given late check out my flight was afternoon he allowed us to stay late with no extra money

nice and clean room we enjoy stay they given late check out also

that same night my kids were enjoying themselves and playing with their electric piano at 9:30pm and someone from the

loved the colors, i passed by it twice because it looked like a kids play house (chucky cheese) the bedspread and curtain were so colorful

nice basic with easy access to beach dollar store casinos

proximity to the airport and harrah's casino was good

the faculty got to everyone in a timely manner and i loved the gym

ammenities, ie: fitness room, laundry, ice provided on all floors

staff are very helpful, very nice people. breakfast were amazing

we took two steps into the hallway with our kids and immediately turned around and walked out

comfy bed, clean, free shuttle, friendly staff

a group a kids making noise in the hallway late at

the shuttle service was so convenient

gym was closed for entire stay, elevator broke midstay.

gym only had 3 machines and no weights

my room and the gym.

just small issues: water machine broken in gym. hot water not provided with the coffee at night.

'gym & breakfast' are a stretch as amenities

st my opinion) and a jacuzzi would have been nice

lack of on premise parking. open shower/no tub. no bumpers for the kids

there needs to be room service

the room service was very quick and breakfast was fine

room service was fast

clean property love the gym for morning workouts

great pool

they have gym and a swimming pool. the room was nice and clean.

the shuttle service was excellent and so was the driver

the pool was open

i liked the continental breakfast! felt like i was on vacation.

useful guest laundry facility

rd to get what you asked for, such as new towels), so-so breakfast 6:30-9:30, no swimming pools

breakfast was great. location was ideal

by that time my kids were already asleep

kids loved pool

location, friendly staff and having a bar and restaurant in the lobby area were convenient

the early check in and late check out times

the bar was very nice indoors and the staff was very pleasant

the bartender at the bar was phenomenal!!! room was cozy food was great location was perfect

tvs were small, no supplies in kitchen

the breakfast was delicious.nice employees.ty

station for breakfast - yum

great value for our rooms, excellent breakfast buffet

the hot breakfast was excellent.the bed and linens were comfortable.

the room was spacious, bed was super comfortable, breakfast delicious, pool was a great size, hot tub was nice and hot, they had everything i needed for exercise

excellent breakfast spread with something for everyone

coffee, pool, gym, breakfast, the room is very clean and smelly good

loved the pool

outstanding breakfast

wifi, tv, appliances all worked fine and it had a full kitchen

guys have to do better with breakfasts

my kids had a ball in the salt water indoor pool

i enjoyed the buffet style breakfast n laundry room!also like the laid back n cozy environment!

room was spacious and clean with a well-stocked kitchen

of the ppl staying there i m sure lived there and they kids be running up and down hall all hours of the nite

ld

loved the sitting room and the great breakfast!

also the pool area was very well maintained

cleanliness , the staff and the breakfast

did not have much breakfast as we left at 5:30 for our plane

the staff was very friendly and the breakfast was phenomenal

we did not have time for breakfast but we did get milk from the front desk.

everything else was pleasant. the shuttle driver (indian man) was great and professional.

close to phl airport, shuttle is prompt.

the gym and pool

takeout menu in bar area was good. the service was friendly and quick.

i have to make reservations to use the pool

beer at the bar was slightly more expensive than we expected it to be

the room was immaculate and the pool area was always

close to shops , beauty salons , supermarket , gym , and restaurants

hot breakfast was great and really enjoyed the indoor pool.

one at the hotels fault but the pool was crazy so packed,with kids running jumping diving flipping parents on cell phones not paying any attention to the kids

people check in on saturday kids playing on the hallways knocking on people's doors and running around

everything but breakfast.

it was a quiet and relaxing hotel that had good food and drink in the bar as well

the room and gym were great. the staff were polite and helpful.

early check in great

the airport shuttle driver in the morning is a hoot

the hospitality of the shuttle driver he was amazing

breakfast not included, great location

breakfast

the breakfast café is quick and convenient, but given how many great options west chester has,

booked a room with breakfast including- apparently there is no breakfast served at the hotel and we were misled

breakfast was expensive so we ate down the street.

the room was clean, there was a very clean small kitchen area, and the bathtub was clean and deep

very convenient early check in overall was not disappointed in my experience staying at the hotel

no business center, staff needs to pay better attention to grab n go breakfast item availability

staff free grab n go breakfast

didn't have breakfast but the staff gave us really good suggestions on where to get good

gym is a bit sparse

really there is no gym or pool to speak of and the breakfast is mediocre

free breakfast is also good

it would be nice to have light snacks served in the bar area.

excellent location pleasant staff nice rooms new bar in lobby is a nice addition

pool

really enjoy our stay , the rooms are wonderful, loved the kitchen area, we will definitely be back

very convenient location when visiting my college kids at upenn

the room was amazing, it came with a kitchen with dishes in the dishwasher

convenience, great fitness room. good pool.

we checked into room 228, laundry was on the fllor the bed was not made

when we requested new towels upon our return (after 5:00 pe were told that the laundry was in the dryer

need to trim the trees around the pool , they shade it to much

close to air port, shuttle was very quick very clean room very spacious really liked the hotel

the staff was courteous, friendly and helpful. the room was clean. the breakfast was yummy.