my son love the pool

the fitness center was nice. the room was large- roomy

location and fitness center

sounded like their kids were playing in my room early in the morning

always kids in the hot tub not suppose to be rules never

the breakfast was great

pool was clean & was being checked for chemicals every couple of hrs.

the breakfast each morning was delicious - our picky toddlers would eat every last bite

staff, room always clean & lady that does the breakfast is fantastic makes sure everyone is happy that makes everyone feel welcome & the reason

the fitness center is small so when 4 unsupervised 9 yr olds are in the room goofing off, with two

room was clean, pool is nice and staff were friendly

i wish the property had an indoor pool instead of an outdoor pool.

pool area was very clean and they cleaned it first thing in the morning

great pool. great staff. great breakfast.

the laundry wasn't available but the desk clerk helped us fine a laundrymat

however, we can't wait to come in the summer when the pool is open

nice pool and clean room! very satisfied with the accommodations.

of smoke; reassigned to new room right away), dish washer in room, laundry room in facility, gym and outdoor pool in facility (although pool was not available this time of year)

pool was amazing

the kitchen was well equipped

swimming pool water was cold enough to swim

location and better than expected amenities- outside fire pit, stabucks and breakfast w/ bar and social seating for after event

great location, nice clean pool

hotel room was nice and enjoyed the pool with my grandson.

restaurant and bar were closed

around that has it set up like a apartment with two bedrooms, a living room, dining room, and kitchen in between

breakfast was good and pool was always clean

front desk staff linda so kind and helpful … fantastic hot breakfast…outdoor resort type space

the room was very nice, the pool was also wonderful for the kids and the breakfast was good.

enjoyed a beautiful suite with a kitchen; two big screen tvs; and a lot of comfortable furniture

there were 6 kids in the pool with no adult supervision

stuff, service, swimming pool, relaxing zones, wifi quality, breakfast, shuttle service

beautiful lobby i love the pool and the hot tub the hots could have been a little hotter though

i loved the heated pool in the morning before my noon check out

had a room reserved for 2 adults and 3 kids

the breakfast was great. i loved the brie cheese.

the fitness

would definitely recommend for a family with kids and pets

kept very clean and modern. bed was comfortable. breakfast was good.

the indoor pool temperature was very cold and we were unable to swim due to temperature.

non leaking bathrooms, updated gym equipment, working public bathrooms, consistent hours for bar area, better plowing of parking lots, updated working sockets/charging in rooms, working lamps

enjoyed the outdoor pool with the flowers & the gazebo

the bar is pretty nice too but my room felt old and dingy

in rooms, more sound proofing, more frequent housecleaning but staff nice, bed comfy & electronix laundry

i tried to use the gym at one point, but none of the machines were taken care of and they shook wildly when i tried to

very comfy bed, and very friendly staff. the pool was the best hotel pool i have ever been in.

the bar wasn't open. it's the biggest attraction there

even tho it's not included in the price, there is a buffet style breakfast in the bar area for 6

they allow early check in and late check out

i was able to get a late check out. the hotel staff was very nice.

parking situation was my biggest problem

staff convenient location coffee and hot water available 24/7 good selection of breakfast items comfortable bed clean

close to were i needed t ok go. nice breakfast buffet.

pool closed too early, but they all do. 11:00pm would be great.

the only bummer was no indoor pool

and granola bars and cereal and milk and juice and coffee but no lids for the cups and also the pool had no

were issues with the elevator where it would not open on the customer side at times, only on the laundry room side

pool area a bit chilly

room was clean hotel was clean. breakfast was good.

loved how me and my family were welcomed by the friendly staff and also the pool was great and the room was clean and the bed were super comfortable and the bathroom was also

the bed and kitchen supplies

i loved having the separate bedroom and the large livingroom, full kitchen and office area

great hotel gym

the breakfast was good staff was nice and friendly. nice size room very clean

i was happy with the breakfast.

the breakfast café is quick and convenient, but given how many great options west chester has,

booked a room with breakfast including- apparently there is no breakfast served at the hotel and we were misled

need to make visitors aware of the small cafe off the lobby to pick up coffee since breakfast is not offered

breakfast

breakfast not included, great location

gym is very small, but it is there

love the outdoor free breakfast

gym is merely ok

really there is no gym or pool to speak of and the breakfast is mediocre

free breakfast is also good

no breakfast.... absolutely love this hotel, it’s the king suite for me.

was there for 1 night to attend the regional gymnastics meet

more selection on breakfast

pool was nice, heated and clean

covid-19 had the pool shut down. wi-fi wasn't always available

pool a bit cold. no tea at night.

hotel was large. beds were comfortable. lobby and bar nice

the gym is very well equipped

pool and spa

pool and friendly

'gym & breakfast' are a stretch as amenities

gym was closed for entire stay, elevator broke midstay.

it was unexpected, but very nice. i wish it had a gym

just small issues: water machine broken in gym. hot water not provided with the coffee at night.

my room and the gym.

staff was congenial and very accommodating as we requested an early check in

issue was the pool wasn’t open and then when it finally was, there was a wait as you have to book it for your

was having breakfast at 7am, but he smelt that he could use a shower

gym and pool size

i stay at many hotels throughout the year and this one wins the prize for the best breakfast buffet

breakfast was ok. gym was good. nice staff.

embassy suites was quiet, clean and offered an amazing breakfast.

pool and gym were trashed , children allowed to run trashing hotel for days

i didn't like was that around this time lot's of sports activities was going and that the kids was running all over knocking on doors and playing on the elevator where people couldn't use

put all the families with young kids together

only complaint was the restaurant and bar area of your staying on the side can be a little noisy in the evening

nice gym

cleanliness and gym were great

there is also an indoor pool advertised on booking (there was no pool) and the gym, also advertised, was not open for use

room was very clean and the location of my room was close to the gym and outdoor patio

the bar was very nice indoors and the staff was very pleasant

the staff the pool area the drinks

excellent service , bar tenders were wonderful and very accommodating

the early check in and late check out times

kids loved pool

the room was extremely small. no water bottles in room, pool was murky. i never saw a gym.

it’s designed very good, beautiful reception and indoor space. clean pool and safe for kids

it’s was so many kids unattended at the pool and the was really rude.

glass of white wine at bar $18

the pool and the bar

liked how spacious the suite was and appreciated the full kitchen (not having to leave the room to get ice was great)

the hot breakfast was excellent.the bed and linens were comfortable.

the staff was friendly and my daughters loved the breakfast!

tvs were small, no supplies in kitchen

station for breakfast - yum

provided pool towels very nice staff both on the phone and at check in and out also bartenders at the casino bar are great and very nice

large room, clean, fitness center,pool

nice hotel; professional and polite staff, good casino and great outdoor pool area!

the room service never picks up the phone

large room, clean, fitness center,pool

no complementary breakfast. bar prices were ridiculous!

the bar was closed on a friday and sat night. the resturaunt was also not open.

right near (one minute walk from) a whole foods, which is a great plus when traveling with kids

small bar in lobby area

the fitness room was excellent

they have a pool and fitness center but we didn't get the chance to check it out

quiet. good value. pretty decor. nice gym and pool. free coffee.

loved the pool and courtyard.

love the shuttle service that took us around and pick us up within 10 mile radius

the pool and gym

location and generally cleanliness. gym was good.

the gym was nice

the beds are very comfortable and breakfast is amazing as well

rooms clean and spacious. nice breakfast buffet.

excellent and varied breakfast, large and clean rooms, comfortable beds, luxurious toiletries, excellent coffee in the

the pool always clean, the breakfast is good

the breakfast area was nicely appointed

factor for picking this hotel was the breakfast included but the breakfast was only a granola bar and cup of fruit

like that the amenities such as the pool and workout room were closed

were very disappointed to hear upon arrival they only had a grab and go breakfast

bistro and bar was not open

very helpful and friendly staff, clean rooms, nice pool and fitness room

the pool was closed for maintenance.

just that the pool and resturaunt were closed due to covid 19

were there for a gymnastic competition and the location was spot on

free breakfast, free parking huge nice clean rooms

bc i have 3 kids

the pool was amazing. rooms were clean

loud family above us parents must of screamed fo 2 hours at there kids at 8am in the

the continental breakfast was excellent

the staff were able to accommodate with my situation for early check in

also the kitchen was so well stocked

expectations on every category: staff, bedding, kitchen facilities, room aircon on upon arrival, breakfast, gym

they had dvds at the front desk to choose from for the kids

laundry room, gym, everything you

friendly staff, great breakfast, convenient location

basic breakfast

i could not go swimming because the pool and hot tub was packed

the pool,jacuzzi and gym was a bonus to the hotel experience

i spoke with everyone from front desk, restaurant area, chef, cleaning staff, laundry staff, engineering

my husband and i enjoyed our stay and we especially loved the breakfast.

outstanding breakfast

was great, clean, staff was very nice breakfast was good , pool area was large and very clean

not their fault but pool was being redone

was great, clean, staff was very nice breakfast was good , pool area was large and very clean

cleanliness , the staff and the breakfast

no arcade or swimming pool as advertised

the breakfast had good variety and the area was kept very clean

my kids wouldn't sit on it so i wrapped it in towels

gym, pool, wi-fi

stayed here with my family of 4 and kids enjoyed themselves inside the pool and arcade

wifi was not strong and lost connection a few times.

the gym is well equipped and this visit i could get the tv to work for the channels i really like while

gold banquet room/hall was spectacular and the new bar that was attached to that banquet hall was very nice

there was enough parking, and the location was close to shopping and close enough to neumann university & ice works

breakfast

friendly and professional staff, clean and com fortable suite and a grab and go breakfast options

unfortunately due to covid-19, alot of the hotels options were not immediately available like the gym

the guy at the bar kevin very friendly

i was disappointed that due to covid-19, we could not use the indoor pool.

gym was small and a pool would have been a great addition

room service was very polite and best of all the hotel/room was clean and tidy

bar was closed

i liked that we got early check in

no laundry facilities on site 2

to covid, breakfast was limited

i found the breakfast to be an extra bonus i did not expect

nice breakfast, very convenient to local attractions, older-style inn. staff was pleasant.

only 1 machine was working in the gym

good breakfast , ,although it would have been better with sausage or ham to go with the waffles.

clean, friendly staff, basketball and mini golf putter for kids

rooms were a great size with lots of space for a family with two kids

the kitchen equipment were outdated. the furniture and fittings were poor and old.

i got a late check out and the staff was very friendly

very very poor breakfast absolutely one cannot eat the oatmeal and choice is soo soo soo

was a very friendly staff. i really enjoyed the breakfast was amazing.

kids enjoyed the waffles

clean and organized. the staff were very helpful. breakfast was amazing

the room was very nice, the staff was friendly, and the breakfast was excellent

noise (kids yelling, laughing, running with a dog) was quite noticeable inside our room

everything was great, spacious room, clean, nice pool, laundry, great breakfast

breakfast was amazing and the indoor pool was a plus

i loved the provided dove products and the kitchen made it so convenient

if i were staying for longer, i would have made more use of the kitchenette, but it was quite nice

room was large and had full kitchen facilities but we didn’t use anything other than the fridge for our one night stay

no room service

i loved the fact that you could order food in the bar area

no microwaves in the room and the wifi was horrible.

large room, gym!!, hot water in the shower))). i slept well! thank you! i love hilton.

i love the atmosphere in the lobby. my kids loved the warm cookies at arrival

was there during blizzard and staff was quick to clean sidewalks and parking lot

my favorite part was the breakfast buffet with egg station

was nice but there was absolutely no wifi in our room

billy an logan at the bar were very nice and made our stay very enjoyable

staff was excellent. breakfast was nice. restaurant was very good.

indoor pool, guest laundry… everything was really clean easy to park right out front of the lobby really

bed was s dream, pool was nice, pleasant vibe at breakfast. loved cookie upon check in

check in was quick. room was updated and spacious. breakfast was good.

breakfast was very good. loved the pool and the workout room

hot breakfast plus clean indoor pool at this price was amazing!

pool was closed, complimentary coffee wasn t ready and the starbucks was not a starbucks

pool not open

seemed quiet and they had a bar available.

plenty of parking

tried to get a drink at the bar it took about 15min for the bar staff to come out

pool not warm enough

location to longwood gardens close to shopping and restaurants had a bar and restaurant with light fare offered breakfast clean , comfortable room great staff

the room accommodations were great. very comfortable. the pool was also great.

the bed pillows were not comfortable at all. the bar closed extremely early.

it was outstanding when i come to kennett from fl i always stay there the only down thing was the pool was not warm not heated enough but we used the hot tub but were looking forward to the pool

the most disappointing part was the swimming pool was under maintenance and closed during our entire 4 night stay

the middle of renovations so lots of dust, pool was closed

the staff was very welcoming, starting with the check in, the lady in the breakfast area was very nice too, including the check out

staff was excellent, the breakfast was great as well.

had everything we needed for a last minute getaway, the pool was a little cold but we still had fun

the swimming pool was too small to swim so idiscount the pool aa an advantage

free breakfast always a

we arrived early evening and tried the hotel's small bar and grill, the meatball sub was great

good breakfast, comfortable room with great shower, couch, and two tvs (perhaps overkill).

pool was to small

due to the pandemic, the pool and fitness center was closed.

the pool is great as well as the continental breakfast

also a group of hockey families let their kids set up little hockey nets and run around playing loudly where we had to wait

very clean, security personel on duty, great breakfast, beautiful indoor pool spacious rooms, plenty of parking, and it's quiet

covid issues no eggs and pool wasnt open but i dont hold it against this hotel not their fault

the breakfast was very good. my kids are tough and they ate the food! win win for us.

breakfast staff was friendly and courteous

also, room 107 is next to the gym and you can hear thru the walls

and i have to say they have the best breakfast too

the kids loved breakfast

pool.

so kind and helpful. very clean hotel and good location. breakfast was very good room was great

don't do breakfast so i have no real opinion except for when i'm leaving for work breakfast smells so good

the continental free breakfast is great and the staff have been awesome and accommodating to my evening/nightshift

pool

the bed and bedding were great. loved the golf course view from the outside patio.

liked there was a spa on site just didn't get a chance to utilize it

very nice location. loved the outdoor patio. breakfast bar was very nice

great outdoor bar area.

love how the restaurant and spa are located near the hotel.

the bar / restaurant was being male shift and really just thrown together.

they have a gym, which i use, they have a restaurant with room service, and i asked for a room on the top floor

no dailey room service

restarant was closed when i tried to order breakfast despite the posted hours outside the door saying that they was suppose to be open

free hot breakfast in their restaurant both days clean room and extra house cleaning we got

easy and safe location. pool was great.

comfortable- the rooms were very spacious & stocked with all the kitchen neccessaties

good suite, good beds, nice pool, very good breakfast close to mall and good restaurants

something on kitchen floor

breakfast and socials are fabulous

the bar area and food was very expensive for mediocre food

great staff, convenient location, pool/spa

the hotel has a small gym and pool and a nice outside area

chlorine in pool was especially strong.

pool was crowded but staff took care of problem

closet hangee bar unusallt high

great bar and restaurant, beautiful location

drinks at the bar were very good

bar closed very early

,quiet neighbourhood, very close to the train station, complimentary parking, facilities like gym

the room was small. it smelled like smoke and dirty laundry.

early check in

pictures online look way better, and where was the gym

laundry facility on sight-affordable

i walked to office ( but met office rep near the laundry room) and reported what was wrong

old drug paraphernalia by the night stand and missing the iron, blow dryer and the laundry facilitys were disgusting

self-serve laundry

very close, walking distance, i don’t like that there is no more free breakfast, and the laundry facilities are there but they don’t work

nothing worked. the wifi, the ice machine, and the laundry room.

police and informed them, and they started looking at other places and eventually found it in a laundry room

perfect breakfast.

we had to wait for pool towels

breakfast was better than i expected.

breakfast ended too early.

the complimentary breakfast and the pool