pool, the water was not tempered and the paint at the ceiling was falling down, i expect to use the

the fitness

kept very clean and modern. bed was comfortable. breakfast was good.

the breakfast was great. i loved the brie cheese.

liked that our room had a full kitchen, it had silverware and dishware as well

swimming pool was not open. it was my grandsons birthday and the boys wanted to swim.

restaurant and bar were closed

swimming pool water was cold enough to swim

small swimming pool. an on-site

room was great, pool was clean

once we got into the room, the front desk called to inform us that several kids' sports teams were staying on our floor (we noticed kids running all over the place) and

stuff, service, swimming pool, relaxing zones, wifi quality, breakfast, shuttle service

front desk about dirty dishes left in hallway after room service

there were 6 kids in the pool with no adult supervision

kids were out in the hallways playing actual hockey, playing ding dong ditch on our doors, yelling

the breakfast was yummy and the staff working it is sweet, too

i loved the pool was a little cold but my son loved it!! i also loved breakfast so delicious.

front desk staff linda so kind and helpful … fantastic hot breakfast…outdoor resort type space

the pool was really dirty and not clean at all!

the complimentary breakfast was varied and tasty

pool was amazing

the only thing we didn't like was the gym.

the kitchen had plates, bowls, knives (butter and sharp), forks, spoons, can opener, measuring spoons

location. price, gym facilites was okay.

and i was so grateful; even in the middle of the covid pandemic, that their outdoor pool was open

omlettes were ok, obviously frozen. but better than most hotel breakfasts.

the fitness center is small so when 4 unsupervised 9 yr olds are in the room goofing off, with two

room redone breakfast set up was great housekeeping was good

the breakfast was great

breakfast offered many choices each morning

also the pool had about five kids that took over the whole pool playing with a football, so i wasn't able to get in because i

location, pool, and restaurant

pool was nice.

the little personal breakfast/ snack bags that were available to just pick up in the lobby, my kids loved

that way the hotel can keep kids for abusing the piano and disturbing other guests

breakfast with plenty of seating; perfect location to visit downtown philadelphia, lancaster county

gym has one broken treadmill and no thermostat, very hot

ncy), front desk staff (cody & a young woman), breakfast & attendant (quad), the room, and the pool were all wonderful

gym is really small and not all is working well

breakfast was ok. gym was good. nice staff.

only complaint was the restaurant and bar area of your staying on the side can be a little noisy in the evening

swimming pool was not ready, and gym was out of

a bunch of loud kids running around.

the kids running the halls making noise

the kids loved the pool they was in it from time we got tell the day we left

laundry not working, and no one able to help.

the room was clean and the breakfast was wonderful

the hotel had a nice size pool with a fire pit on the patio

the delicious free breakfast

great breakfast, nice fitness room, self service laundry on site.

clean everyone was so accommodating comfortable bed slept like u was home loved that there was a bar and

the hot tub was an extra bonus in the pool

were charged $36 for a double scotch at the bar downstairs

location, friendly staff and having a bar and restaurant in the lobby area were convenient

pool was great

that it didn’t have a inside pool

enjoyed the pool

the pool is amazing and keep very clear and clean

i tried to use the gym at one point, but none of the machines were taken care of and they shook wildly when i tried to

i wanted to know if they had laundry wanted to know if tgey had laundry, or breakfast

the hot breakfast was excellent.the bed and linens were comfortable.

great value for our rooms, excellent breakfast buffet

the staff was friendly and my daughters loved the breakfast!

supplies for using the kitchen were meager to say the least

tvs were small, no supplies in kitchen

laundry facilities were out of order and very expensive

the fact that there is no restaurant. at the very least, a bar menu would have worked for me.

i also loved that they had an on site bar and lounge that allowed us to bring our purchase goods back to our room

nice desk staff. decent location. a nice guest laundry.

ample parking. room for vehicles with trailers.

- need some healthier options-fruits and nuts room smelled like smoke pool located in parking

pool is very small

- need some healthier options-fruits and nuts room smelled like smoke pool located in parking

everything was very clean. the pool was absolutely phenomenal.

the cleanliness and the pool. love how they have a laundry room- life saver.

i didn't eat breakfast

nice room, friendly staff, good breakfast and pool.

waffle maker would have given a good option for kids

and granola bars and cereal and milk and juice and coffee but no lids for the cups and also the pool had no

way too many kids running the hallways (this is the second time i have stayed there and the same thing happened)

the bed was absolutely comfortable and the laundry service a plus!!

pool towels very nice staff both on the phone and at check in and out also bartenders at the casino bar are great and very nice

large modern room in the casino tower

to find the entrance to the hotel in the casino complex

room service took 2 hr + to come to our room. horrible wait.

their breakfast no pool

great hotel gym

gym is accessible though they have notices to guests only, but is a swinging door with no need to

the bed and kitchen supplies

fast check in. great breakfast. freindly staff.

their dryer was broken so they dried my laundry for me

disappointed the pool wasn't opened for our kids

it’s designed very good, beautiful reception and indoor space. clean pool and safe for kids

the facility was organized and pool was clean

the bar close early

pool closed and no decent food available

were there for a gymnastic competition and the location was spot on

they didn't have an open restaurant but i understood because of covid they did have the bar open and all of the staff from check-in to the bartender that we interacted with went above and

great attention, comfortable beds, all clean. indoor pool great for this winter.

i wished they had an outdoor pool.

loved the pool and courtyard.

i love the beds the pool

i wish that the shuttle ran later and that the water temp fluctuated a lot in the shower

the pool and gym

mething got broken at the kitchen), pool and gym (lots of teenagers running and

free breakfast, free parking huge nice clean rooms

pool was nice, breakfast was good, facilities seems updated.

large room with kitchen and close to work location

living room and a kitchen with a big table to eat at which was a huge plus

the kitchen has l the basics

nice gym

there is also an indoor pool advertised on booking (there was no pool) and the gym, also advertised, was not open for use

room was very clean and the location of my room was close to the gym and outdoor patio

cleanliness and gym were great

asked for a double room and was sent to a king suite that i didn’t order my kids are teens they gave us a cot that couldn’t even fit in the room breakfast was not good and

no bar or breakfast buffet or pool or anything

bar are was packed every night as was the parking lot, all week

the pool was not open that is why i paid a little more money

the breakfast area was nicely appointed

didn’t eat breakfast

breakfast was also very good

location / staff/ breakfast buffet

i only wish we would have stayed when the pool and fitness center opened

a pool was great but the pool was very very cold

the gym was one of the best hotel gyms i

to covid the results of our usually excellent hot breakfast has been replaced with continental style and not convenient for us as well as the

gym, staff pleasant and helpful

the gym was nice

i didn’t have breakfast there

nice pool

is the bar the only place to eat

pool a bit cold. no tea at night.

laundry, ice, pool, hot whilpool, gym, restaurant, bar, outdoors tables

the pool area was clean but the pool was obviously over chlorinated

i could not go swimming because the pool and hot tub was packed

great, spacious room, comfy bed, 24 hr gym

i also loved that breakfast was included and most of the tv channels were free(frre wifi)

comfortable bed. great breakfast buffet with lots of options. nice staff.

the included breakfast was great as

the indoor pool and hot tub.

breakfast was horrible

the bar was very limited.

well stocked room, with comfortable ac and great kitchen facilities

from the pool to the gym to the pool table, there was something there for everyone

the staff is friendly and the breakfast good

pool closed too early

the beds were comfortable, the kitchen fully equipped, and enough space in the living room area

i got a late check out and the staff was very friendly

bacon should be a staple at breakfast daily, not on alternating days!

bar was closed

lots of parking

sometimes i have the hotel breakfast, which is just awesome and worth it

not dislike children, i had two with me, the staff should have asked parents not to allow their kids to run about yelling

clean and comfortable with very nice breakfast

the value. nice breakfast. nice front desk people.

our room was spacious, clean and well stocked with kitchen items.

love the large rooms with full kitchens

the breakfast was very good.

pool , we had it to ourselves, possibly because the water was very chilly, maybe not even heated

also the breakfast had variety and the hours were conducive to my schedule

front staff had kids hanging in lobby for hours both nights

neighbors with kids yelling at 8am slow leak in sink electric outlet by bed did not work refrigerator either not

all breakfast menu

clean and organized. the staff were very helpful. breakfast was amazing

breakfast was expensive so we ate down the street.

need to make visitors aware of the small cafe off the lobby to pick up coffee since breakfast is not offered

breakfast not included, great location

the breakfast café is quick and convenient, but given how many great options west chester has,

booked a room with breakfast including- apparently there is no breakfast served at the hotel and we were misled

gym is merely ok

i love how there is a self service laundry on site, tea, coffee available in the lobby is a nice touch

gym and the pool were tiny breakfast was not available at 7 am when we had to leave

parking on site, very friendly staff, super clean, real comfortable bed and pillows, and a great breakfast with a lot of options was the cherry on top

breakfast was adequate with coffee, juices, yogurt, cereal and scrambled eggs and sausage

wifi didnt work, no hot water, no netflix or modem television options

shuttle was a

was able to bring the dog great facility for the kids

shuttle drivers very nice

kind of kids tournament was going on and kids were running throughout the hotel unsupervised and playing on

right near (one minute walk from) a whole foods, which is a great plus when traveling with kids

the bar was closed on a friday and sat night. the resturaunt was also not open.

the fitness room was excellent

small bar in lobby area

no complementary breakfast. bar prices were ridiculous!

my room and the gym.

gym was closed for entire stay, elevator broke midstay.

just small issues: water machine broken in gym. hot water not provided with the coffee at night.

gym only had 3 machines and no weights

'gym & breakfast' are a stretch as amenities

staff was congenial and very accommodating as we requested an early check in

the world of covid, it was a pleasure to actually get a breakfast again

breakfast was very good. loved the pool and the workout room

could have been someone monitoring the pool

place to stay while visiting family for the holidays-- breakfast was delicious and the indoor pool was a welcome bonus-- we hope to come back again when in the area

there is nothing to do in the immediate area except for a nice miniature golf course, chip and putt, and driving range

the breakfast was great

best breakfast

friendly staff, comfortable bed, good breakfast.

had everything we needed for a last minute getaway, the pool was a little cold but we still had fun

breakfast more choice

one night they/people partied at pool side until four in the morning loud music and talking, i called the front desk, and the staff

close to town and venue we were there for. pool was great and comfortable venue

i was traveling with a handicap person and they carried his bags, seated and served his breakfast and refilled his coffee and chatted him up while he waited

pool

breakfast

loved the pool and hot tub it was amazing and quiet

the pool was heated my granddaughters loved that and while they were playing in the pool i relaxed in

than the pool, one of the cleanest hotels i've stayed in

their bar area was fun and lively with several wedding parties in and out, but not too crowded

bar prices were costly too

there are restaurants and a bar within the hotel

& thoughtfully designed property, great location, very walkable to the town, lovely bar and restaurant spaces including an outdoor space where we listened to a band play

and the bars and restaurants on site is amazing, lloyd the bar tender was amazing and definitely made the

new hotel with nice rooms, very clean, and a great gym got close to train station in

the small yet functional kitchen was perfect for family! the staff was really helpful.

hotel room was very comfortable, kids loved the room and the breakfast was great

there must have been 4 kids in the room, i never saw an adult but the kids were in and out of the room all day and night

went off at 6am - i didn't set the alarm :( also, the coffee was completely empty when i went to breakfast at 8am

they have a small hotel bar with 1 beer on tap

due to covid pool is closed

only one chair. small pool.

the gym was well equipped with a great view outside

pool was to small

furnishings are fabulous, as is included breakfast

members, not staying at the hotel, with lots of children come to use the pool

they had a very decent indoor gym

also the kitchen was so well stocked

very clean, staff was very friendly, complimentary breakfast was good. it iis a beautiful hotel.

the only thing that was not great was the wifi

breakfast is good, spacy rooms and the hotel has guest laundry which is meaningful for long stay

i couldn't get a pool view room like i always had the few times i've been there.

the pool was great

breakfast, pool, kitchen in the room

was very efficient, and they had all the information about the breakfast and the facilities like gym, pool and guest laundry

pool was cold

the breakfast was also good & the amount of time they allowed you to get breakfast was accommodating

breakfast and check-in hours are extended

the only complaint we had was the size of the gym but that's only because the room was so small.

there aren't any weights in the gym and it was small.

gold banquet room/hall was spectacular and the new bar that was attached to that banquet hall was very nice

is fantastic, staff is friendly, place is comfortable and clean, enjoyed the pool, has on site laundry

beautiful, clean ,large bedroom and bathroom, terrific breakfast! staff was very nice!

court laundry, wish the pool was opened, but even with covid they still keep you happy

i think hotels should offer free laundry.

outstanding breakfast

the pool was close

also kids playing in gym room and pool area with no parents

the breakfast was great as well

i recommend providing some variety for breakfast as having the same every day is not enjoyable.

liked everything about the hotel can't wait to go back with my family we love the free breakfast and the pool we also enjoyed the happy hour with the wine and warm

free breakfast had a variety of options but honestly not that appetizing

location and terrific room. also, ev chargers were available, which were a necessity for us.

breakfast, laundry room, very comfortable beds, a spacious room, a number of hotel entrances from the parking,

comfortable beds, a spacious room, a number of hotel entrances from the parking, a fully equipped kitchen and the possibility of preparing a food shopping list for

comfortable beds spacious room hot breakfast. what more could you ask for

pool lounge chairs were gross

the pool i felt needed to be skimmed and the chairs outside were all over

of the ppl staying there i’m sure lived there and they kids be running up and down hall all hours of the nite

my grandchildren love to swim and the pool size was very accommodating for small children

early check in

pool temp was colder than expected but kids still enjoyed

pool should open earlier. i had little kids with me. they wanted to swim.

especially coffee gym convenience to shopping and sites turnpike staff

and my family love this hotel we go here is the best everything is clean we love the pool and the gym the rooms are so clean is so peaceful here everyone in the front desk is so nice

covid 19 restrictions were not in place we would had a free hot breakfast, but we used the dunkin donuts that is in the parking

staff free grab n go breakfast

work to any of the doors except our room so we couldn’t use them for the outside doors or the gym

very convenient early check in overall was not disappointed in my experience staying at the hotel

a small one in the bathroom and one in the little kitchen area; however, it would be nice to have one by the television or the bedside

from the breakfast worker to the front desk to the cleaning person and any worker that you come across

breakfast buffet could have been better but was acceptable

not having to have covid restrictions ,i.e. no open pool

extremely clean. good breakfast. great customer service.

the accommodations were clean, coffee very good, breakfast plentiful and the staff was friendly

everything was fine but a free breakfast would have made the experience better.

the bar and food area was poor, when asked for the breakfast they were old of product

comfortable, good value for money, didn’t get a chance to use the pool (next time)

i didn’t like was on the website they said it was a pool when we got there there was no pool my kids wanted to get wet that’s why we came to your therefore i stay for one night instead of

no pool

gym is small

good breakfast , ,although it would have been better with sausage or ham to go with the waffles.

only 1 machine was working in the gym

loved the breakfast and dining area

the remaining tube tvs and have more entertainment oriented smart tvs for families that may have kids for games and movies or streaming content

great outdoor bar area.

rooms were so huge and great view of golf course

very nice location. loved the outdoor patio. breakfast bar was very nice

love how the restaurant and spa are located near the hotel.

liked there was a spa on site just didn't get a chance to utilize it

to remodeling, the pool wasn't filled

breakfast was excellent

breakfast was better than i expected.

been nice to be told its under construction my kids were looking forward to cooling off in the pool but that wasnt available so they had to stay in the room and do what kids

room was very clean. most comfortable bed i have had in a hotel room. really good breakfast too

very nice but both bar and evening hours for restaurant were not open

beds were amazingly comfortable breakfast was so pretty i didn’t want to eat it but when i finally did it was also delicious and

the hotel was spotless, looking like a new facility. the restaurant and bar were phenomenal!

no access to pool dinner took two hours before we received our food

the bar and restaurant are only open at night.