breakfast freshly cooked

next town, all staff friendly breakfast plentiful and food in restaurant excellent, has s small bar on the corner of

cleaning staff, bar staff, restaurant staff, reception staff etc was impeccable

nice bar downstairs

comfortable room and restaurant and bar were lovely

there are lots of parking spaces in front of the hotel including disabled bays and a ramped entrance if required

room was very noisy, adjoined to the laundry room!!

wifi kept dropping out

shame the garden access to the beach was unavailable. very poor wifi.

if there was an indoor pool it would be perfect !

went a swim in the pool , spa was lovely

limited kids menu.

bath tub with tv . room service with a cute receptionist. the sea food linguine was delicious .

fabulous and helpful staff at reception, serving and room service

clean& good room service

location,menu,room service,room and staff and customer service excellent.

parking was easy and plenty of spaces available

communication with hotel was great as we needed an early check in and upon arrival and checking in was seamless

only thing i could say that we were in an executive room and you have your own parking

the view, the room size, the bathroom. comfortable bed. plenty of parking.

would highly recommend very friendly staff met all our requirements including late night room service we will definitely be using again for future business

beautiful hotel , staff were great with kids

in the room that we were ment to have a phone if we needed help from reception or if we wanted room service but we didn't have a phone and our room was right at the end of the building so it

good evening meal and breakfast and room was a good size and comfortable and wifi worked

bottle of wine with dinner last night all was ok in the end we ended up staying extra night as kids and us were having great time x food was amazing as ever compliments to the chef x thsnk you

view ud83cudf0c first night we had a meal in the restaurant and it was exceptional and so was breakfast the following 2 mornings

room service charge and charge for using the gym/spa for hotel guests

lovely grounds to walk in, and plenty of parking available

everything! staff, room, breakfast, professional staff and oh so very kind.

wifi was awful

the location, bar and restaurant no complaints

the hot breakfast was great and the lodges were spotless

beautiful restaurant bar area

as well as stylish décor, a very well equipped kitchen and a very comfortable bed, we ate dinner in the clubhouse which was a beautiful space, and

in the restaurant and also enjoyed the breakfast that is incldued as well as making use of the gym and sauna facilities

room, excellent staff, lovely bar area and top evening meal menu

was excellent, freshly cooked and washed down with a good cup of tea, and of course the bar was the

friendly staff, very good breakfast. bar is also good.

place to stay just some of the punters abusive to staff 1 bar staff walked out ( just getting trained

let me have a late check out which was really nice of them

fantastic location. beach view. brilliant for any golf enthusiast.

we ate together in the bar and the meals were fantastic

ie king size quilt on double bed dog friendly but would be better if meals weren’t served in bar area, especially when football on big

the breakfast and location was lovely and staff were very nice.

so lovely and the location was great - not far from city centre and perfect for those going on golf trips

breakfast was served promptly and exactly what we pre-ordered

stayed in one of the small cottages with our 3 kids, it was ideal

breakfast was nice, early check in and staff were attentive.

superb breakfast

good food, comfortable accommodation and brilliant location for royal troon golf course

is amazing overlooking an iconic golf course

hard to give a negative but the avocado at breakfast was disappointing

lots of parking, very helpful and friendly staff.

quality and selection at breakfast were, as you would now expect, five star

service was great and the room service meal, balmoral chicken, was terrific and reasonably priced

the girls at the spa were wonderful and the overall service was fantastic from start to finish

hotel with lovely bar and restaurant

from the spa services hotel room and of course the staff are a real asset to the overall experience

gorgeous and the setting is magical huge bedroom with a lovely view and a little bunny having his breakfast outside the

no bar as such, just a residents type lounge albeit very tasteful and comfortable.

staff was nice and the size of the room was great lovely shower and bath good value for money and breakfast was

wifi a bit hit and miss in rooms fine in public areas

we were really pleasantly surprised and amazed by the whole experience - easy parking outside in the free hotel car park, a very attractive looking building with glass frontage

and airey hotel foyer friendly check in staff and workers in the bar and restaurant

facilities, room, evening meal with drinks and full breakfast. next to rugby park.

very expensive for just bed breakfast

breakfast was great full of good scottish heart attack munchies

the staff were very welcoming and helpful the breakfast was very good plenty to eat

super staff location and amazing breakfast

breakfast was lovely with a wide choice of both continental and cooked options

staff, great entertainment, great bar prices, great value for money

amazing, robert at reception is very welcoming, gordon the manager very nice also, dominic in the bar and billy make you feel homely and all i can say is we have been going here for over a year

the night porter assisted with getting some soft drinks from the bar after hours when the vending machine would not work

it was a short drive to prestwick town, the beach, golf courses and the airport

the bar wasn’t too expensive considering the type of hotel it is

enough staff on for breakfast

say there was anything we didn’t like, maybe the music could be slightly louder in the bar area after meals are finished

staff and service excellent. bar and restaurant area are modern and stylish.

food for dinner was great me and the kids loved it

we had dinner and breakfast and the food was delicious and lots of it

easy parking

lovely comfy lounge bar serving good quality meals or you can eat in the restaurant where breakfast is served

playing golf competition nearby, perfect location.

stay and was 110% better than we thought it would be lovely hotel rooms very spacious bar area lovely check-in and out without any hassle whatsoever would recommend right off motor way

rooms comfortable....staff helpful....nice bar area.

breakfast was perfect. location was peaceful. bed was very comfortable. lovely friendly staff

breakfasts were provided on the basis of choice - a range of cereals, breads for toasting, yoghurt

to go, there was no indication that there was reception for check in and that you check in at the bar restaurant which was busy with diners

well stocked bar and lovely location

bar was busy, tables reserved for dinners, hard to get a quiet seat for a drink on arrival

maybe as it was the open golf weekend at troon the prices were a lot higher than any other

was a short trip with friends for the open golf tournament in troon, july 2024

supplied water (and a sausage for breakfast) for the dog

only issue was the bar is quite expensive but other wise very good

really enjoyed relaxing in the lounge bar with a drink, and that sea view again

dinner room was like a playground with kids running about with balloons

connect to the wifi from my room

breakfast excellent, location good, room was comfortable and clean and staff very friendly.

about the place was spot on, clean tidy , modern and the staff and bar staff were

large exclusive room nice bar to chill in proximity to racecourse

was bad- my enquiry about early check in was only replied to 2 days later amd after i had checked out

breakfast was great with lots of options

staff centrally located excellent breakfast overall enjoyed our stay would definitely recommend the

very central easy access everywhere very friendly staff good bar service very clean rooms

every thing bedroom huge staff lovely nice bar area drinks good price

has a reputation it wishes to uphold as a favourite for visitors to ayr and nearby facilities (eg golf, race course etc) (+)good location for the golf

loved the sea view and the pool n gym n sauna it was lovely we had room service they brought our breakfast up both days it was my

short changed even though we had booked several months in advance for a 3 night stay, 26 bags of laundry in corridor - could hardly get out of our door

i highly recommend this hotel especially the staff from check in to bar and restaurant staff were great very

large room, very clean, breakfast good, bar area and pool both excellent

you want to spend time on your own as you can have peace to be by yourself or you can sit in the bar or the dinning

could hear the live music from neighbouring bar and the bottle bins getting filled once pub closed

car parking free also good , the staff very helpful no problem when we requested a late check out all in all enjoyable stay and would recommend

interesting association and history with golf

wedding nearby, and the staff, especially kirsty, were extremely helpful and accommodating to our early check in

waiter service rather than buffet for breakfast becomes more time-consuming but this is

kids will love the giant teddy in dining rooom

located with plenty of off street parking

dogs not allowed in bar or dining room

lots of parking near beach, park and town

the spa bath

the issues around trying to get in touch for an early check in. was a nightnare

were ok, could do with a little tlc in areas, we paid for early check in to get ready for a wedding and this was forgotten about, we were given another room

gorgeous room loved the spa style bath location

booked i was told i could potentially check in early (as we were attending a wedding) i was to call the morning of arrival

really enjoyed the hydro pool and spa and was made to feel very welcome could not fault the staff could not have helped any more if

we went with friends and were accommodated next to each other, which made it even better for the kids to run about

stayed in the honeymoon suite and it was stunning the staff were excellent as was the food and bar cant wait to go back again

bed was comfy breakfast was so tasteful

gym and leisure facilities are good too

staff were welcoming and helpful and both dinner and breakfast were delicious

excellent breakfast. good choices. great bar and particularly the staff

we had a lovely lunch in the piv bar and grill which was also delicious ud83dude0b all in all we had a perfect stay and met lots of

a very narrow choice of spirits in the bar with no blended whisky choice for those of us who enjoy a mixer in their whisky and not a great

there was also a large park and golf club nearby

they accommodated an early breakfast as we were travelling to the open golf

breakfast was well serviced , dinner was excellent service was great , service of staff was

the restaurant and bar are down the stair in the hotel, you only a bus away from the city

great staff. lovely bar and restaurant. very nice room.

the breakfast was brilliant with plenty of selections for serials and the cooked breakast was more than

property is lovely however we paid a small fortune for the room with the bath that had the spa in it and it was frozen

food was a good price and decent, the bar dining area was lovely to sit at and the staff were attentive and could not be more helpful

room ready for us arriving but the hotel upgraded our room and gave us complimentary drink at the bar while we wait for the problem to be resolved

the decor in the bar area and breakfast/dining room was extremely relaxing

breakfast warm welcoming friendly staff reception area, bar and restaurant beautifully

wifi signal not so good in the room

grounds, hotel room stunning, breakfast was lovely

features staff- welcoming from the reception team, bar and restaurant staff and cleaning team

very helpful front desk staff and lovely room service meal from the restaurant

good food good parking lovely staff

great breakfast

free parking

parking, excellent breakfast and really enjoyable evening meal

comfy spacious room, good shower, good wifi signal, evening meal was good too.

breakfast was very good. staff very friendly and helpful

20 at night as there was family with kids on both sides maybe not so good for couples on a nite

hotel was in good location excellent food and staff brilliant. swimming pool was great

rooms and bathrooms fantastic. bed 1st class very good gym and leisure facilities

beds were extra comfy, rooms were very spacious, staff were friendly and the breakfast room service was amazing

plenty of free parking

i'd paid for breakfast this morning and very impressed with the quality of food and selection on offer

kids had an uncomfortable sleep on a hard as rock sofa bed

always a good breakfast and comfortable room. very close to the airport.

2 bedrooms. one for adults and the other for kids. plus there was 2 toilets

a bit chilly sitting in the bar area as the smokers were in and out all the time

for a late check out as came in at 3 am, not advised work being done and awoken with horrendous noise at

the young lady in the bar was very professional even when an obnoxious guest was wrongly complaining to her

service at bar was very slow, one pedantic dude serving a busy place

clean and comfortable with breakfast included

location and friendly staff. also the buffet breakfast was excellent!

the late check out is very good and the food cooked was very hot and well cooked

the room, late check out & the breakfast also the staff were very friendly

the hotel was very comfortable, parking was a breeze, the restaurant and bar were great with a good selection of meals and drinks

the bar also has a great range of drinks and the cocktails were lovely

staff where gr8 the food was excellent and the 24hr bar magnificent, and paul is a very good manager

the breakfast was simply amazing

fast room service

food was also excellent at both breakfast and dinner

we like the location, the parking, quality of room abs very friendly courteous staff.

the room, the dining area, breakfast, the terrace - it was like being on a mini holiday

the food at breakfast was amazing and in generous quantities

we had requested an early check in to get ready for the wedding & were delighted when we arrived & were shown straight

breakfast was good. beer garden looked great.

lovely hotel. great bar and restaurant and the staff are a credit to the place

staff were amazing breakfast the best great safe location

near station for train into glasgow central. free parking.0

requested) and a lovely breakfast

ached eggs on toast) - spoke to the chef who

the room was sparkling clean and had a mini bar with soft drinks, alcohol and sweet/savory snacks

could be gluten free breakfast foods my friend could only have gluten free bread and poached

to be tidied up as it gives a poor impression on arrival, as the refurbishment is on going the spa and gym were not available but stay was still enjoyable i will stay here again but possibly

that there was no food available between breakfast and dinner and the pool not being open

noi wifi in rooms only at lobby.

a bit cold in the bar area

toilets and changing areas in spa bins and sanitary bins over flowing

when we first arrived, we were put in a below grade room that faced the paved parking lot and adjacent to the front door

lastly there's plenty of free parking

well set up for kids who are welcomed in all parts of the hotel

our stay in any way great staff very attentive and always made time for a conversation pool and gym we're fantastic will definitely be

food from room service was good and arrived quickly

the highlight was definitely the spa it was clean, relaxing, and very well-maintained

at 1yr ) liked sitting here playing with blocks and even other parents came along with their kids and sat

spa amazing jacuzzi could have been slightly warmer

the room was perfect breakfast very good the staff excellent

breakfast

bar lounge was also very cosy and comfortable with great service once again

this was the first time we had ever ordered room service and having a cold pint alongside hot fish and chips brought to the room felt like such

staff were good, especially the bar staff. rooms very comfortable. hotel itself was beautiful.

also we had trouble getting a wifi signal in our room

unable to order food apart from room service cold sandwiches.

loved the wide choice on offer for breakfast and everything was very tasty.

tasty breakfast

the staff were amazing. high standard of breakfast and rooms.

bar was beautiful and room perfect

lovely modern room and very kind staff. the bar was cosy for us too.

friendly staff, good breakfast.

gym , swimming pool , restaurant/pub

great gym on site also

friendly staff, nice pool and gym. friendly staff kids menu.

breakfast can be better, the speed of refilling and the no. of choices

the view, also the service at the bar was exceptional.

has everything you need in one place, convenient parking and access to pool and gym is a great addition for guests

travelled with my young grandaughter as she was attending theatre school, i arrived early to leave luggage and was able to get early check in , so spent day at hotel ,all

large comfy bed. free wifi. good view.

the bar was still open for people coming from the concert which was nice

dinner and breakfast were both lovely

i had requested an early check in if possible as we had lunch booked for my husbands 40th birthday and the team were

than a two minute walk away from the armadillo ❤️ exceptionally clean and modern, the best breakfast facilities i’ve had

early check in available, friendly staff, great rooms and clean. would definitely come again!

shower ran hot then cold. room next to laundry so smell in hall was not great.

spacious room, well equipped gym

room was really comfortable and breakfast was

roof top bar was amazing and very reasonably priced

in roof top bar not very pleasant

there is not any gym, spa, swimming g pool etc.

the staff were really friendly and the location was fabulous ud83dudc4c i really liked the late check out at 12pm which was great to have a lie in

early check in and also early into breakfast as well

reception by a lovely young lady but didn’t get her name unfortunately and also got a slightly early check in

the hotel also has a built in gym and various games in their front lobby such as pool, table football and a photobooth

late check out is always a good thing after a late night

was embarrassing for all involved, however staff added complimentary breakfast for myself and kids

i arrived really early due to flight time and wanted to drop off my bags and the staff member on the front desk was

very comfortable bed, gym, buffet breakfast with healthy options.

clean room,great view, amazing breakfast

saves all hastle trying to get home breakfast a bit expensive but it was a

restaurant and bar was very quiet

didn t like that the bar and restaurant were closed on the days we stayed we were only notified a few days before our

room, spacious, comfy bed, wifi was great, bathroom was lovely and clean

great location in glasgow. very comfortable room for two adults and three kids!

kids loved it, my husband & i would have preferred a bigger comfier double, but we were very happy

lack of supplies in room. no glasses or bar of soap.

staff were good and the room was clean and comfortable, but was disappointed that the bar only opened on weekends

well maintained and good value for money, also made a phone call in the morning for a late check out at short notice and this was no problem atall staff were lovely aswell stayed here a

quite noisy from the bar across the street and a lot of traffic

a little disappointed in the food bar below the hotel

which i thought it was going to be put on my card also heating was on always very cosy rooms and wifi was

had to go down to reception to order room service. no one answered phone

no early 6 am room service alright wbreakfast as mentioned in the room advice book.

was pretty good, quite close to the centre, lots of cafes, several groceries' stores and a laundry place nearby

maybe a fridge in the room with well stocked supplies and a menu to order room service

we would have cancelled sooner but our kids were exhausted by the time we got to the room

have been nice if public computers for the internet and laundry facilities had been available

large room comfy bed, lots of hot water, free safe, late check out, good location and parking

the tattle scones on the breakfast bar were very very tough.

i wouldn’t have felt comfortable staying in the room with our 2 younger kids with the window being able to swing open fully as it was broken

room service food average.

great location in centre of town.comfortable warm room. free parking. welcoming friendly staff.

air conditioning and the gym

excellent buffet breakfast, parking was great,no hassle .

wifi poor

t really a gem but it was fun looking for it)

all the staff we met at reception, in the bar and restaurant were courteous and helpful

fabulous room, mini bar and snacks, comfy bed

that was due to covid i am sure that service would have been excellent if allowed to open, and room service was available with drinks from the bar but it is not quite the same as the ambience

very kind and organised a very early check in as i was flying in for a family funeral .

we re also very grateful for the laundry facilities it was convenient, affordable, and extremely helpful during our trip

with first class room service what's the best i've ever had even in five star hotels also although the menu in the

family rooms spacious and very comfortable with wifi

spa a little bit outdated and sauna didn't work when i was staying in

pool is open to the public, so i didn't get in for a swim for kids but maybe next time

we ordered room service for our dinner and i must say for room service meals, it was above our expectations

i liked everything so i did me and my partner and the kids as they didn't want us the leave

lovely gym and spa facilities

paying 10 for wifi in this day and age. especially considering the price of the hotel.

room was spacious clean pool and thermal spa was good communal species where excellent

spacious room with spa bath and powerful shower

room service for food of an evening, the bar meals were lovely but order was incorrect twice i had

breakfast amazing

spa bath amazing always a brilliant stay

nice atmosphere and friendly staff. nice breakfast and lovely rooms.

the bar had good option of drink available

as always, great service, nice room, good breakfast pool and gym both well maintained

seemed disinterested and unfriendly asked for room service which an hour later hadn t arrived called room service to be told that one member of

enjoyed the whole experience, from the lovely room, to the spa , we could not fault anything

breakfast was fantastic

at this hotel on a few occasions, the reception staff was very welcoming, and very helpful, the bar area the staff the were also very kind, especiallythomas always serves with a smileud83dude01

room was clean and the receptionist was very friendly and helpful and even gave an early check in

lovely bar for pre drinks

the staff allowed us early check in and late check out

the staff in the bar especially thomas and his boss they made us laugh all night