stunning hotel staff were excellent very helpful the location was amazing and the breakfast was one of the best i have

meal at night and breakfast in morning were excellent. staff were also great

breakfast was great full of good scottish heart attack munchies

breakfast was incredible

breakfast was lovely with a wide choice of both continental and cooked options

breakfast wholesome and very good choices

highly recommend booking for an evening meal, thoroughly delicious as was the cooked breakfast

well stocked bar and lovely location

excellent food!breakfast. staff helpful and friendly.

to go, there was no indication that there was reception for check in and that you check in at the bar restaurant which was busy with diners

bar was very dark and confined, not a place we wanted to use, compared to the open aspect of the

location,menu,room service,room and staff and customer service excellent.

overall hotel very clean but floors had not been hoovered before we arrived at breakfast and remnants of previous evening's dinner were still there

) young kids in restaurant could do with more training, they are very willing but need more guidance

clean room, lovely view, good room service.

no school children in the pool

polite and professional staff :) gym and pool ace

had nice dinner in the evening, great breakfast in the morning and enjoyed a session in the gym which was well equipped

for kids to be open a little later i know it's under 12 but if you haven't got anyone to watch them

like how court yard rooms have separate areas for if kids staying on pull out bed

good hotel car parking

room service charge was a little steep

she sorted room service and made me feel very welcome

due to wedding till well past midnight, woken up by a fire alarm as well, our room was next to laundry room so constant noise during the day

hotel but noise level from laundry room

comfortable room and restaurant and bar were lovely

bedroom was very comfortable, the breakfast was excellent (ordered the night before), and the bar area quiet and relaxing - this was around 10 on a very cold and snowy tuesday night

i had dinner and breakfast in the hotel and i would visit again for the food alone

beautifully decorated for christmas, well stocked bar with good quality wines, stunning breakfast, amazing view from room (sea view)

breakfast and location were both great

great food and stunning breakfast

when we arrived we were upgraded to a family room because the room we had booked was over the bar and scotland was playing rugby and they were concerned that it would be too noisy

meals and the outside bar area.

breakfast superb, with a cheery chatty friendly young man of about 18

super restaurant and breakfast

she met us at check in and looked after us at the bar all night with some great conversation

having more of a selection at the bar for drinks

busy wee place when i arrived, sunny day had a lot of people using the bar and sitting outside admiring the west bay views

food was amazing. fantastic bar . views were just incredible. room was perfect bed so comfy

bar and restaurant for dinner

meal we had in bar was lovely service was good and reasonably priced

close to ferry. early check in.

were very welcoming and let us have early check in which was much appreciated

their scotch whisky selection in the bar beds improving ud83dude01.

proceeded outside to their outside bar which was covered and we had a heater above us snd chiminee beside us , excellent table bar

kids thought the whole place was amazing

very nice hotel and great location for the golf trip we had

it offered, but to our surprise this time it had all been revamped lovely modern restaurant and bar and nice outdoor seating area, and the food as always was exceptional, very happy customers

three course dinner was fantastic large comfy room great breakfast lovely staff

were disappointed that the junior golf course booking

there is a disabled lift but none other so you may need room service to carry bags

they gave us a free late check out to allow us time to gather our things before heading home

asked for early check in as our wedding was at 1 pm

the rooms were clean and good parking to the rear of the

street parking, just near the front door

o toasties or baked potatoes ) , not even on the room service menu

meals and bar too expensive

wifi wasn't working in the bedroom my phone only had emergency calls luckily hotel phone in bedroom

staff were incredibly helpful - provided taxi details, advice and secured an early check in as i had to drop my bags then go

food and drink on offer in the bar and bistro was excellent

great car parking and food served all day

food was excellent, breakfast, lunch and dinner

breakfast and dinner was very good

wifi was intermittent and overall poor which was a pain due to phone signal being weak too

no swimming pool

the hotel app is okay but depends on having access to wifi which does drop out at the resort

spacious we had room service as it was easier for dinner with the wee one

the play barn was fantastic for kids, enough to keep them occupied all afternoon and more

wifi speed a little slow

will definitely be back with kids as there is so much to do

breakfast was amazing as was the valentines dinner exceptional would definitely recommend staff

the restaurant and bar were also lovely with beautiful views over the links and out towards the isles of arran and

restaurant and bar are stunning and very opulent

the bar and restaurant is fantastic with great food

staff at breakfast weren't too friendly or accommodating, and the food was a little disappointing

room clean and basic and suited our needs for a golf trip

kitchen was modern and had everything needed

we loved the kitchen facilities too - really great, and useful

kitchen facilities and the amazing views from the huts

love the staff, the rooms, the views, the peace & quiet, the pubs, the golf course

staff very nice, plenty of free parking bar area nice and welcoming

the bar and restraint was there if need

breakfast was excellent very attentive staff

the bar reception warm friendly the manager james made us feel any future visits could be made for up

excellent breakfast and service. friendly staff. thoroughly enjoyable short stay.

room, excellent staff, lovely bar area and top evening meal menu

were staying as we had a function at 1pm, we requested early check in and was advised they would ask the housekeeper to have our room ready and they did,

friendly staff, very good breakfast. bar is also good.

let me have a late check out which was really nice of them

was excellent, freshly cooked and washed down with a good cup of tea, and of course the bar was the

restaurant not the best menu and no bar snacks menu either

the bar was well stocked and the wines on offer were exceptional

the staff were amazing. clean rooms and amazing breakfast.

was really comfortable, didn't use bar or dining room , my partner and myself were the only 2 quests in the hotel which left us

the breakfast and evening meals were delicious and cooked fresh local produce

location fantastic for beach, town and golf courses (they also have a secure room to keep your clubs

great location, close to the beach, with walk, near royal troon for golf and close to thel town

fabulous scottish breakfast

lovely bar area, the room was very sharp, with a giant flat screen tv, comfortable bed and a cosy feel

ie king size quilt on double bed dog friendly but would be better if meals weren’t served in bar area, especially when football on big

as stairs and staff cupboard was near our room and the noise from the trolley going past with laundry beneath our room

breakfast was excellent, served by happy staff who where helpful, it should be noted the kitchen

amazing views of golf course

break, lovely location, friendly service and delicious scottish breakfast

no faults, fully recommended hotel only a short walk from the golf courses and the beaches.

for 3 rooms close together as travelling with kids and elderly mother they were over 2 floors and none side by side

customer service aspect at the hotel and that at the troon links which offers the choice of three golf courses were excellent

were so accommodating both with changing our room due to change in circumstances and also in the spa to allow my friend and i to have treatments at the same time

ol was closed when was there), food was great and the staff very helpful.

wifi the only thing to let the hotel down!

food at the bar was good as well

very friendly staff. hotel facilities, i.e. breakfast, parking, location.

staff, especially gordon and the restaurant/ bar team

everything was perfect : the room, the diner, the breakfast and the staff !!

town centre very good parking availability excellent breakfast friendly staff choice of bar & restaurant areas at reasonable cost incredible

delicious breakfast and plenty of it

great location room was lovely staff really friendly and a great breakfast.

breakfast was amazing

very nice location. superb breakfast friendly staff

food in the evening in the bar was tasty, and the breakfasts were excellent, with a good choice of hot and cold items

did not like the glass tables at breakfast, makes it a very noisy meal with all hard surfaces

liked the format of the breakfast, the combination of self service starter with a formally served cooked breakfast

regularly had to look for staff members in bar area to order, not many smiling faces, daughters sandwich arrived with butter when asked for

no bar as such, just a residents type lounge albeit very tasteful and comfortable.

they also have an excellent spa at the hotel which we’d highly recommend

my kids didn t sleep and i checked out after breakfast,the waitress at breakfast was lovely and told

parking, excellent breakfast and really enjoyable evening meal

nice restaurant and bar area with outside seating

effective wifi in bedroom & public areas

breakfast was delicious. great service and friendly staff. will return

family room with two rooms in one, perfect as our kids are a bit older and the space was excellent

wifi was awful. tv controls impossible to understand and no guidance in room.

and food in restaurant and room service late was 10 out of 10

i'd paid for breakfast this morning and very impressed with the quality of food and selection on offer

early check in. arrived at 8am. to room around 1pm

myself and kids enjoyed breakfast ,room was super clean equipmed for what needed.

great breakfast so convenient to the airport

unfortunately due to having an early check in we only had a continental breakfast

room. breakfast. location. comfort of bed. blackout curtains.

walk to the airport for an early check in

the bar staff are so lovely and look after you

it was a mother s day present from my kids and i had the most relaxing day with my daughter

the bar drinks were great also

slight issue when eating in the bar is height of chairs makes eating a meal a little more awkward

ated pool) - opening hours were great

waited an hour for food with young kids getting impatient in the restaurant and they forgot some of the order that we never received

wifi was terrible and we were working in glasgow so we really needed wifi most of the time

wifi in room dirt and hair left in bathroom breakfast absolutely disgusting

room service cleaners disturbance in the morning

nice place friendly staff good food and free parking

the location was ideal for where we needed to be, check-in was easy and friendly, bar staff and restaurant staff were great and food even better

got rushed out of the bar at 22:30

great restaurant and gym and very friendly staff. rooms and facilities also excellent.

room was so lovely, it was so spacious

so the macaroni cheese for dinner on the kids options wasn't suitable for her

swimming pool a bonus evening meals very

access to diy laundry and to drying room was helpful

could also have offered bar meals in addition to formal dining

pool, table tennis, squash court, billiards , outdoor seating, beautiful views , walk to beach , golf course, tennis courts

enjoyed both the pool and the sauna

food was great and the bar was very comfortable

superb full scottish breakfast

staff were friendly, bar was good, breakfast was very good. parking on site.

hotel parking is a great advantage

asked for late check out on booking but didn t stay because if this

tea making facilities, tv and wifi

no room service available through the week

lovely clean modern hotel, really comfortable rooms, breakfast excellent, friendly staff

well appointed room, ev charging facilities, restaurant with good food at reasonable prices

i was trying to watch the football on sky go but the wifi was too slow .

was very nice and room service was very efficient and quick and staff were fantastic couldn t do enough for us so

wifi was a little weak in the tower but who's complaining - i got to stay in a castle!

lovely building, great big room, speedy wifi.

very good breakfast, despite lockdown. room service was excellent.

staff, food was amazing, just a few minor things we had no slippers or robes in our room nor any wifi

the hotel was very comfortable, parking was a breeze, the restaurant and bar were great with a good selection of meals and drinks

all the staff i dealt with from reception to bar were great

decorated lovely, good location for glasgow, free parking. quant village!

breakfast room service again excellent

excellent parking

we would have cancelled sooner but our kids were exhausted by the time we got to the room

wine in the bar was very expensive but they were my only negatives

the late checkout was excellent as was an early check in

of the duty manager, the reception staff i dealt with were all very friendly and helpful, the bar staff were both friendly and efficient

large room comfy bed, lots of hot water, free safe, late check out, good location and parking

professional, and helpful, ensuring our stay was as confort as possible with having two young kids

great staff, excellent gym and decent breakfast.

we upgraded to a club room, so got to use the gym and spa facilties, which were great (although the steam room was super hot

breakfast had a very good choice

location to the hydro, bar staff and swimming life guards were great with the kids.

minimal gym facilities but there are complimentary gym options nearby.

gym was a little small and limited in function, ie no treadmill

nothing

spend hours roaming around the hotel looking for hidden gems like the reading room and even the gym

ways a nice treat at hotels that offer it) and this hit the

the kelvin suite is perfect for a get away , with comfy bed and enjoyable spa bath

extremely comfortable bed and room. loved the spa bath. staff very accommodating.

quiet, comfortable, fast wifi

comfy the staff extra accommodating the breakfast was fabulous the dinner was delicious the spa bath with tv out of this world

friendly staff, lovely room, good car parking

facilities, great wee swimming pool for kids, awesome breakfast, comfy beds, good hospitality lounge, great location

the view, also the service at the bar was exceptional.

food at dinner was reasonably priced with good deal - kids eating free

has everything you need in one place, convenient parking and access to pool and gym is a great addition for guests

great food in the restaurant, lovely spa and gym with free use, stunning views

large rooms and breakfast was very good

gym and ideally a small pool

beautiful clean hotel with beautiful breakfast.

gym, despite being spotless and having and ac, could've had a bigger variety of equipment

returned from the concert to find the bar closed

shower ran hot then cold. room next to laundry so smell in hall was not great.

getting breakfast was a bit chaotic at busy times, but the breakfast itself was delicious.

great location. walk to city centre. early check in and parking.

the bar is set out very nice and very welcoming environment

laundry facility was a plus, and moderately priced

didn t like that the bar and restaurant were closed on the days we stayed we were only notified a few days before our

a bar within the hotel

the wifi was quick enough for me to watch netflix when i returned of an evening

i have 2 kids with me, that means you have a little groceries with you

team lady jn charge withthe blonde hair could not have been nore helpful with myself and the kids friendly also other housekeeping staff all on hand to help a

well maintained and good value for money, also made a phone call in the morning for a late check out at short notice and this was no problem atall staff were lovely aswell stayed here a

staff were good and the room was clean and comfortable, but was disappointed that the bar only opened on weekends

unfortunately the bar was closed

quite noisy from the bar across the street and a lot of traffic

the area is lovely, with lots of excellent bars and restaurants, the park nearby and quiet at night, and the price was more than fair

with loads of men sitting around drinking, not ideal if you’re staying there with a wife and kids

left at 08:00 the next day to get home for kids football match

room was right outside the lift door. 10 room service charge.

was pretty good, quite close to the centre, lots of cafes, several groceries' stores and a laundry place nearby

bedroom was in the dungeons, walked past the laundry room,

great to have a gym, pool table, table football and a photo booth too

late check out is always a good thing after a late night

banging about outside the room and all day i abs a late check out

very close to secc. great atmosphere. lived the foer and bar area.

early check in

staff very welcoming and took time to locate marriott rewards which enabled us to get an early check in

our room was very large which was great with 2 kids and the view was stunning over the clyde

proximity to glasgow sec fully equipped gym breakfast was lovely receptionist sonia was brilliant clean

late check out time as standard and good selection at breakfast

location is perfect and avoids any struggles getting tired kids home

room was clean and the receptionist was very friendly and helpful and even gave an early check in

early check in was very useful and accomadated well.

nice bar area

bar staff very good and chatty

we came to glasgow for a wedding, and therefore requested an early check in on saturday morning so we could get ready in our room

late check out at 11am also meant a leisurely pack after breakfast

staff were brilliant, so helpful. great breakfast comfortable beds

great breakfast in the morning

was super helpful letting us store bikes in a spare room it was good to be placed next door to kids this doesn't always happen - 3 single beds for 3 kids also stopped the arguments over who has

lack of channels on the tv, was only 1/2 adult channels, rest were kids channels even after 8pm which was really sad because the property was quite good value and the

tasty breakfast

staff room bar location all fab fir our needs

nice and quiet lovely breakfast excellent

loved the wide choice on offer for breakfast and everything was very tasty.

last time i stayed breakfast was in the ballroom, this time in the bar which wasn't the most comfortable