closet hangee bar unusallt high

great bar and restaurant, beautiful location

,quiet neighbourhood, very close to the train station, complimentary parking, facilities like gym

bar closed very early

drinks at the bar were very good

room which was a little cleaner and smelt a little better vending machines don’t work guest laundry don’t work dryer was down didn’t have change for laundry best clean room was the lobby

old drug paraphernalia by the night stand and missing the iron, blow dryer and the laundry facilitys were disgusting

police and informed them, and they started looking at other places and eventually found it in a laundry room

the laundry room dryer didn't work.

self-serve laundry

no gym

early check in

staff are great! and they have a bar and grill with truly exceptional food!

bar and restaurant were great

free snacks, convenient laundry, close to my work so it's its been nice

also a group of hockey families let their kids set up little hockey nets and run around playing loudly where we had to wait

the accommodations were clean, coffee very good, breakfast plentiful and the staff was friendly

water’s pool was very cold, it’s impossible to swim with my kids.

covid issues no eggs and pool wasnt open but i dont hold it against this hotel not their fault

very clean, security personel on duty, great breakfast, beautiful indoor pool spacious rooms, plenty of parking, and it's quiet

very nice location. loved the outdoor patio. breakfast bar was very nice

great outdoor bar area.

rooms were so huge and great view of golf course

liked there was a spa on site just didn't get a chance to utilize it

love how the restaurant and spa are located near the hotel.

it was super clean and the breakfast was awesome

close to food shop, casino, airport, excellent wifi internet service, value of money.

in large bags outside of my room and also the hallway did not look good with trash bags and laundry bags up and down the

free airport shuttle

staff members were friendly close to casino

i liked the small kitchen area in the suite room.

i only wish the pool was opened longer other than that wonderful hotel

the airport shuttle showed up quickly to pick us up at airport and was on time in the morning

the shuttle service to and from the airport was not timely

expansive kitchenette with large fridge, sink, dishware

the gym needs new equipment and should also have disinfectant wipes available

awesome! early check in option. checked in at 315pm

i like the easy access to gym

they were able to accommodate my early check in without hesitation

free parking and late check out

the pool wasn't warm enough

the shuttle driver who was new in april is also a joy

staff, service and breakfast buffet

good breakfast! amazing room!

airport shuttle, great breakfast, large room, later checkout time

breakfast in the morning was good

there was no pool or continental breakfast.

didn't like anything about it, i would recommend this hotel especially if you have kids

and the staff was nice especially she went above and beyond to help me out every time and the breakfast was

it was plenty to do fitness room free breakfast and coffee wawa next door great location

ammenities, ie: fitness room, laundry, ice provided on all floors

proximity to the airport and harrah's casino was good

nice basic with easy access to beach dollar store casinos

the faculty got to everyone in a timely manner and i loved the gym

a quiet stay and great shuttle service from the philadelphia international airport

no care to quiet unruly families in the morning,safety doors did not lock broken laundry,filthy gym, dirty elevator,just

wanted to do a load of laundry and the washer was out of order

weren’t any rolling carts, the elevators were run down and didn’t work sometimes, and the gym had terrible

had kids trying to open our door 3 times during the evening

pool, small gym room, nice chairs in the room, work desk, the best massage shower that made me feel like a baby

nice view, few facilities in the gym was open but the pool was closed, no call to your room if food is dropped off and unable to go

excellent breakfast

the pool was always clean and the surrounding area

and the staff is very pleasant, there is an inexpensive restaurant just 2 minutes away to have breakfast and there is a free shuttle that takes you to the airport

nice bar and restaurant, although we didn't use them

parking was free, area around the hotel was quiet on a weekday

no access to pool dinner took two hours before we received our food

quiet location, nice neighbourhood, ample parking lots

beds were amazingly comfortable breakfast was so pretty i didn’t want to eat it but when i finally did it was also delicious and

did not have much breakfast as we left at 5:30 for our plane

the breakfast items were fresh and of good quality

i was in town for a wedding and called for three hours straight trying to see if a could get a early check in and the was no one to answer the phone so i had to go to the property

more breakfast items out early, like fruit.

the staff was very friendly and the breakfast was phenomenal

kitchen at hotel bar closed at 9

shuttle service was better than expected

the room and gym were great. the staff were polite and helpful.

shuttle bus was great

up with a room with no view and a grand piano under our window which was used as a plaything by kids until late, reception didn't answer phone on the 3 occasions we phoned down to

very clean and spacious. the breakfast was good too.

good breakfast, comfortable room with great shower, couch, and two tvs (perhaps overkill).

swimming pool was a bit on the small side

we ordered an app to eat in the bar area and also stayed for breakfast -- i found eating off paper plates to be odd

the breakfast bar food was fresh and hot

very good breakfast, room was clean

u have to leave a birthday cake at the front desk u can t bring it up and that room service fees and prices for chips and soda my god but i guess cause u in the area of a

was great they have a omelet bar where you can request how you want your omelet made and they make it fresh fro you

the night shuttle driver was amazing

the service the food and the bar area. the pool is nice also

appreciate it the shuttle service

friendly staff, very flexible 24 hour shuttle service (we needed to be at the airport at 3

bar or restaurant on the property would be a nice addition

and hotel shuttle to airport on a snowy morning

it was advertised as a restaurant and bar at the location

breakfast was awesome. thanks.

we checked into room 228, laundry was on the fllor the bed was not made

the banging on my room door to ask was i leaving a hour after i called the front desk for a late check out

breakfast was adequate

was great, just the location of room wasn't , especially it being across from laundry room

had looked at all the amenities, and it stated that you all had a laundry room on site

the hotel offers laundry and dryer room and although it works with coins we never got our clothes completely dried

breakfast can be better

has a laundry room, parking and vending machines

laundry facilities bland front lobby was very bland as was the breakfast area very bland.

these items, since the only microwave in the entire hotel to use, is on the 3rd floor in the laundry room

i had to use stairs because there was no elevator with 2 kids and my luggage

it is always good to provide that kind rooms travelers who are having kids

clean, bed great, ac cold, coffee machine great and late check out

there s a pretty well-stocked shop there, too, and the gym looks big

is spotlessly clean and all the stuff are very helpful, they have a laundry room

good breakfast

the cutlery for the kitchen was greatly appreciated and the space of the overall room

shuttle to airport. large room..comfortable. everything you need

liked the breakfast cleanliness of room and small kitchen the location was great nice and quiet and laundry facilities it was great felt like

time i stay at the aloft the service is superb, from shuttle service to cleaning staff

for some reason they put us in a room for only two people and had our kids sleep on an air

i did use the indoor pool during my stay

way on 5th floor did not have a fresh smell kids was playing in hallway tv in doc nog play basic channels room someone playing on door late in

had to wait to get into the pool because of the young kids i think the time should be a little earlier for them to leave the pool at 9 adult time should

the bed wasnt comfortable, there were kids in the level making noise until late

vacuuming at 8 am or 9 woke me up,why have late check out 12 when you woke up by vacuuming up against your door in hallways

will not bring wife and kids a mile from this place

hotel bar restaurant was basic, and was what i needed, but wish i could have had a car to try another

close to airport. good shuttle

way to airport, shuttle service, big rooms, all available, cool staff at the bar

it was nice and clean and very comfortable and very professional room service also is very professional to i would like to come

nothing for kids to do

ordered room service on our last day

threw up in the pool and we had to get out for the rest of our stay my room was dirty there was kids socks in there that wasn t my kids socks and the floor felt nasty i wouldn t recommend and

room was great very spacious if you are traveling with kids or someone you need to assist like my visually impaired mother it's dog friendly extremely

included breakfast ud83dude0b very happy

they had a nice breakfast bar.. and regular bar

i like the restaurant and wait staff! the gym is small but nice with a window.

wished the gym had more equipment, but i made do.

didn’t get a chance to have breakfast because we got up late

breakfast variety

they need bar stools for the kitchen. there?s no place to sit.

mirrors were all smoggy and kitchen and bathroom counters were still dirty

location , room and the fully equipped kitchen

the bar was closed on a friday and sat night. the resturaunt was also not open.

small bar in lobby area

the fitness room was excellent

right near (one minute walk from) a whole foods, which is a great plus when traveling with kids

no complementary breakfast. bar prices were ridiculous!

breakfast could have had a greater variety , and they should offer better parking

good location, friendly staff. the kitchen was well eauipped.

convenience, great fitness room. good pool.

high cost for parking and lack of parking on the street all the little kids hogging the hot

really enjoy our stay , the rooms are wonderful, loved the kitchen area, we will definitely be back

nice employees! good size room! good breakfast and very close to the wells fargo stadium!

close to the ball parks and casino.

having to pay for parking and breakfast is my only complaint.

just didn’t like that the shuttle at the hotel charged everybody $10 to be transported to the lincoln stadium for the beyonce

the hotel provided a shuttle service to and from the venue for us

we felt safe walking to and from the center, and we had a good lunch at the bar downstairs

didn’t try the food there but the bar area looked nice

the common areas are quite nice - a library where you can sit for drinks or just chill, a cool bar and a large vestibule for waiting for quests or simply to rest

concierge & breakfast restaurant fresh home-made oatmeal everyday at breakfast & buffet omelette bar comfortable bed spacious room efficient service in replacing

from the room, to location, staff, cleanliness, atmosphere, and fitness was exceptional

gym

service didn t have room cleaned by 4pm both days, had to cancel room service both days even though i was gone from 7-4

1) they did not offer room service. 2) the breakfast that was offered was awful.

location was great . small want to my kids schools, drexel and upenn

room service food.

perfect location for family visiting kids studying in upenn or drexel, a vibrant,bustling and walkable neighborhood

small so instead of sleeping in the same bed as my husband we each had to sleep with one of our kids just to be able to fit

no snacks and kitchen closed a bit early

used the gym a few mornings and it was well equipped

wifi strong

i love the activies they have for the kids and the cleanliness of it daily

it hurts the back for the adults when they bend forward and little kids have a hard time reaching it

if i must say anything, it is a bit difficult to get the tvs to work right in the gym, i never did get the sound on one, just captions, the other i could not get into submission

i hate i didn't get to get in the pool

the kids enjoyed the pool

it's very clean, the rooms are spacious, the staff is kind and the breakfast is tasty

lovely pool area

workers were nice and i didn’t realize they had a pool but i’d definitely use it if i was to stay next time

breakfast served

nice size room friendly staff very clean and the pool was very clean and nice

i love the bar and lounge area. the food was delicious.

it would have been nice to have had a free breakfast bar or other food options

we all enjoyed the booths with tvs and our kids got a kick out of the jason kelce cut out

the mocha from the lobby bar that was one of the best i've ever had

nice bar and restaurant (excellent cobb salad--ordered twice)

but of course the gem is the giant gym with fascinating views over the river - a dream place to exercise

do not consume the alcoholic mini bar items

the pool was wonderful

it is fully equipped with free weights, cardio equipment, lap pool and hot/cold plunges

the gym is located on this level and is incredible

nice and clean room we enjoy stay they given late check out also

location it was colorful and looked like something for kids

staff were nice. affordable and convenient staff did grant us a late check out for free.

loved the colors, i passed by it twice because it looked like a kids play house (chucky cheese) the bedspread and curtain were so colorful

my kids and l loved staying here and the location was excellent though we primarily

george was especially generous with his time and i thoroughly enjoyed the conversation we had poolside while george was sweeping the pool

nice pool area

social distancing of only 10 people at a time was not practiced in the pool, there were about 20 kids and teens in the pool

they had a very decent indoor gym

on every category: staff, bedding, kitchen facilities, room aircon on upon arrival, breakfast, gym

informed that all the places to eat are off limits to kids because they would have to cross the casino floor, which is not allowed, in order to get to them

the room was a good size and the coffee bar was perfect

smoking in the casino

i did not care for the lengthy wait for my food in the sport bar but the food was excellent.

casino

the next day we ran into her on our way to the pool and even though she wasn't working on our floor

the location was great and the pool looked beautiful

this resulted in being diverted to the pool entrance which is not convenient for loading and unloading luggage

kids were a little disappointed that the pool was closed before the advertized 9pm

the pool wasn’t open had to use the other hotel pool

we ordered room service

the pool look too cloudy and strong smell of clrine

room service was fast

the room service was very quick and breakfast was fine

there needs to be room service

location was convenient. parking was free

no change machine to play pool

breakfast attendants had some interesting conversations that were a little off

breakfast and room service were very limited due to the covid19 rules.

you have to pay for breakfast. parking lot was very dark and scary, due to me being handicap

the spa is also spectacular

a lovely hotel with large suites, with added bonus of a swimming pool & spa

having a pool + sauna + steam room … heaven

heated pool adjacent to a great gym complete with a reformer and other workout accoutrements for

weren't very helpful, gym hard to find, limited minibar, bed was not comfortable, room service food was

they have good and delicious breakfast too

shared indoor pool facility with interconnected hilton hotel

i liked the room and the decor of the hotel. the pool was my favorite part of the hotel

by that time my kids were already asleep

we vary of choice at breakfast

my kids love the bedrooms and the living spaces

kitchenette in the room was great, with all the supplies we needed

room with kitchenette; breakfast

breakfast had delicious, healthy options

breakfast was not as appealing as we expected

great location. resto and bar were top notch for quality and ambiance

also, the convenience of having the bar and restaurant incorporated into the hotel and brand is great

om service/late night food availability)

could have had coffee and tea makings in the suite's otherwise well equipped kitchen

amazing location, nice having a bar and a kitchen right there

not have breakfast, but the gratis coffee was delicious

services at the spa were amazing

our son s bar mitzvah across the street from the hotel

all the dining facilities at the comcast center are excellent for breakfast, lunch, dinner, or room service

the spa and the pool were super nice

also has coin-operated laundry room

location. 24 hours gym.

walking distance to great restaurants, mcdonalds is even around the corner for the kids

to refill bottle, i'd have to go to the gym in floor

also, i asked the maid for another bath towel and she dug through the dirty laundry and handed me a towel from beneath dirty sheets and towels

service from nadia on the front desk who went above and beyond with our early check in and late check out requests

nice to have an outdoor pool in the city!

gym and pool area was excellent , and the location was right in the middle of everywhere i needed

room was great, employees wonderful and we really enjoyed the pool.

wish early check in could be “earlier”

no complimentary breakfast

the room service was great and the receptionist was always polite

were dirty, pool was green and closed so my kids couldn't swim

i was also told everyone had to pay an extra free for the gym whether you use it or not

room service was among the best i have seen

the food was just okay, wasn t anything great but it was good for room service.

we were able to get an early check in and they held our bags when we checked out for a few hours

cool vibe. accommodating and friendly staff. great view. tasty room service.

ordered breakfast the night before and it delivered right on time and was delicious

hour w/ wine selection, free non buffet breakfast, $20 room credit per night for snacks, nice gym

there isn't a mini bar in the room, however you can get things in the lobby and there is a big selection

there was an event on in the bar the evening we arrived and we could not order snacks to eat in the bar, the second evening the

would of preferred room service options for dinner food.

the wifi was week. the view wasn t nice

room service had to be requested daily. if not, it was performed every 4-5 days.

priced due to penn graduation weekend but they kept trying to upcharge for early check in and late check out which i didn't appreciate - usually these are complimentary given how expensive the

the room service was great. we ordered liquor and was delivered within 10 minutes.

decent, kitted out gym

g dip in the middle, i

am) which gives you plenty of time in the morning, nice selection of

i m not going to lie, i had lower expectations for room service but it was so good that i could only think about ordering again

entire lobby and bar are under construction

gym was ok

the bar was good and the drinks were fresh

the breakfast and bar facilities were basic. the staff were competent but not very friendly.

the room was spacious, bed was super comfortable, breakfast delicious, pool was a great size, hot tub was nice and hot, they had everything i needed for exercise

the gym looked a bit sparse but i didn't have time to use it and evaluate

i recommend providing some variety for breakfast as having the same every day is not enjoyable.

didn’t use the pool or fitness centre but they looked clean and adequate

the pool was close

had a suite), more than enough space for 2 adults and 2 kids indoor pool was a lot of fun and a great way to end the day the location is near a lot of

staff is excellent, rooms are very clean, and the pool /gym facilities were great

the breakfast was wonderful with many options for kids and adults the staff was very friendly and helpful the small coffee place was a smart idea to

super clean, spacious, with a restaurant and rooftop bar on site.

kids playing in the rotating door and running into people

pool was nice. facilities were clean. bed was comfortable.

of the ppl staying there i’m sure lived there and they kids be running up and down hall all hours of the nite

was no breakfast, gym was pretty bad, no indoor swimming pool, no regular cleaning facility and no hotel shuttles for

pool area was a bit unkept

parking, lots to do in the area, loved that the bedroom had a living room area separate from the

we checked in very late and we were offered late check out to have a rest

could do all the laundry in the laundry

king 1br, with sofa bed worked great with 2 kids

it is perfectly located in a waling distance to the city hall and some eating places and the gym has enough to stay active while traveling

noises from outside, probably from the laundry room.

ound 5pm), and the tub had not been cleaned

the wifi connection wasn't great in my room. too many espn channels and not much else.

i have to make reservations to use the pool

there is a gym and a pool which is wonderful

bar staff was super accommodating

smelled like smoke, outdated furniture. limited kitchen hours. staff slow.

the breakfast staff was phenomenal, also the bar and coffee shop staff was amazing.

we came back from concert had had a drink in the bar and a snack

the gym needs some updating

booked for 3 people room with kitchen and sleeping sofa but for the hotel staff the 3rd person doesn't exist and had to asked for

also room service breakfast was excellent

ordered room service for breakfast

access to a full gym was included.

the ballrooms, the fitness area, the pool/spa/etc, the food court below, the shops, etc, even just walking around the staircases and

pool not set up for kids - only lanes for swimmers doing laps and no place to sit by side of

loved the outside bar and quiet decor. exceptional cleanliness. well located.

big spacious rooms with a great view and allowed an early check in with no hassle.

the room was spacious and the gym was large for a hotel

and kim in the bar listened to me and my stupid stories

offered early check in

beautiful rooms & the heated pool. exceptional.

and a half hours to retrieve my car to travel to meeting and i missed the meeting there was no room service on my check out day the key cards were deactivated before the check out time, could

are asking an outrages amount of money for the valet parking and also the wifi in the hotel is not free of charge, you have to get a pass per 24 hours

was extra including basic wifi

food and room service was quick and food was good.

the breakfast was good and the location was appropiate.

breakfast is wonderful. room is clear. gym is good.

i loved the 'kitchen' area, and that the left faucet handle is filtered water

the gym

kitchenette with cute plates perfect for staycation or date night, comfy bed cute view corner suite

other then growing pains of their big reno (gym under repair /reno ) all was great

it takes just a few minutes' walk to franklin institute, which's the kids' favorite

there is a bar and restaurant,however there are no menus in the rooms or online.

requested early check in through booking

rooms are clean and pretty cozy, beds are comfortable, decent gym

the breakfast was phenomenal with so many options

will say the one poor thing was the complementary breakfast due to covid they can not offer much, but all there really was to eat was yogur, granola

i was also allowed a late check out, which was appreciated

the let us do early check in and late checkout without any issue

the staff was great, good breakfast and the bar and restaurant staff was great