no late check out after flight was delayed!! they literally rush you out!

that same night my kids were enjoying themselves and playing with their electric piano at 9:30pm and someone from the

location it was colorful and looked like something for kids

the establishment looks like a sketchy place to stay at first (it looks like a 1990s mcdonald's kids playground color scheme and set up)

great place to stay i come here to see my family’s and room clean morning guy is so kind given late check out my flight was afternoon he allowed us to stay late with no extra money

food choice was very limited, the taste was poor, room service was a hit or miss, ex: onion soup late one night was good, breakfast was terrible, no

the pool was nice

only 2 machines in the gym worked, you share a pool and gym with the hilton homewood suites

worked well for us visiting our kids and grandkids

st my opinion) and a jacuzzi would have been nice

by that time my kids were already asleep

clean room, good parking, nice staff and the complimentary breakfast.

useful guest laundry facility

laundry and a pool was available

didnt eat the breakfast.

the pool was great

the wings at the bar during happy hour were delicious

ound 5pm), and the tub had not been cleaned

the bar tender and front desk people were exceptional

i did have breakfast

the breakfast was good

good location, friendly staff. the kitchen was well eauipped.

i didn't want breakfast i really enjoyed myself while i was there.

there were some loud kids running over top of us. that was the only downside.

from the room, to location, staff, cleanliness, atmosphere, and fitness was exceptional

didn’t try the food there but the bar area looked nice

the common areas are quite nice - a library where you can sit for drinks or just chill, a cool bar and a large vestibule for waiting for quests or simply to rest

the hotel bar closed at 10:30pm

we felt safe walking to and from the center, and we had a good lunch at the bar downstairs

good variety of workout equipment in hotel gym

room service was very late in cleaning the room for example we left the room at 12 pm and retunrd

close to the train station, beautiful view from my room, great room service, so kind receptionist ladies

gym closed too early

the room service meals were very good and reasonable

staff is wonderful and the place is so comfortable : rooms, lobby, bar and restaurant

no snacks and kitchen closed a bit early

the gym is very good

hotel is fine but need coffee makers in the rooms and more kitchen staff, more staff in general

perfect location for family visiting kids studying in upenn or drexel, a vibrant,bustling and walkable neighborhood

do not consume the alcoholic mini bar items

the pool was wonderful

it is fully equipped with free weights, cardio equipment, lap pool and hot/cold plunges

the gym is located on this level and is incredible

but of course the gem is the giant gym with fascinating views over the river - a dream place to exercise

(also a group of kids were “parcor-ing” outside of the hotel and there was banging and a lot of noise from them

i couldn’t do keep with the loud kids in the plaza

friendly staff, great location for visiting kids at temple. roma are big and clean, great wifi.

1 of the 2 rooms were ready for early check in so we all left our luggage and attended an event at the college

coffee bar in front lobby so convenient and barista very nice

room service food was terrible

pool was great for the kids

our spa experience was amazing-we were able to enjoy a nice swim in their heated pool after our massages

staff is excellent, rooms are very clean, and the pool /gym facilities were great

the bar closes alittle earlier than expected on the weekend.

requested early check in through booking

the gym was really large with many machines

friendly staff, clean and modern room, nice gym

clean, comfy, great bar and restaurants, excellent location

superb location. superb hotel. superb room. superb pool. superb spa. superb staff.

the breakfast was delicious. location of the hotel was perfect. the view was stunning!

the spa was like heaven on a cloud high above the city

we ended up getting room service and we had a fabulous meal

the service on the breakfast was very easy

the kitchen and we were charged 200$ for deposit, 45$ to park with no hotel credit, and asked for late check out and got charged $305 when i only paid $--- for the whole night

gym closed, pool hours

the gym was super tidy

king 1br, with sofa bed worked great with 2 kids

we always say if we didn’t have kids, we’d be down in philly at the windsor a couple times a month

excellent service from nadia on the front desk who went above and beyond with our early check in and late check out requests

gym and pool area was excellent , and the location was right in the middle of everywhere i needed

early check in request fulfilled

art bar closes early

i didn't check out the gym or the breakfast so can't comment on that

a lovely hotel with large suites, with added bonus of a swimming pool & spa

heated pool adjacent to a great gym complete with a reformer and other workout accoutrements for stretching exercises

the salt water pool comfortable bed cherry staff

the spa is also spectacular

having a pool + sauna + steam room … heaven

i used the gym which was well equipped and decent for a hotel gym

we were asked to schedule an fixed time at check in for everyday room service but they never kept the time and one day they even come and didn t make the room at

gym was ok

room service food quality completely sucked. food was stale and petrified.

a special remark to ana at the bar she was really professional and friendly in a delicate way that i have really

kitchen, living room and dining room

the room service was once a week

location! rooms. bar and restaurant in lobby, but not needed.

also, the convenience of having the bar and restaurant incorporated into the hotel and brand is great

the amenities needed to minimally make coffee

the wifi was efficient enough to do virtual work from the room

awesome location, great premises, no pet fee, very nice personnel

g dip in the middle, i

he was going to call the police on me because my card was declined for the room charge of 50 for late check out

the bed is not very comfortable. the late check out policy is horrible

large room and delicious breakfast

congierge, valet and our breakfast server. all staff

we got room service for breakfast and the waffles and eggs were real bad!

traveling with our infant daughter and they provide with the pack and play, little slippers, a kids activity book and kids shampoo and body wash

gym- good bed- huge and very comfortable rooms- huge room, very

room service

spa room was one of the best i have ever stayed at

location location location. the gym was well kept too

i love the text messages for room service

only one ice machine located in the gym on the 4th floor.

comp breakfast

should provide complementary breakfast

breakfast service could be quicker. but the food was worth waiting.

excellent staff and very good breakfast.

our experience at check-in, breakfast, and with the location exceeded our expectations.

room service could have been better

helped with early check in

too cold, no blankets

reception and bar staff were superb! couldn't help more and really enjoyable to chat with

no pool, room service, dining room nothing

location. 24 hours gym.

beautiful lobby, rooms are renovated, large and comfortable, gym was nice, excellent location.

kids running all over the lobby, kids climbing outside tree

the gym was fantastic

gym & laundry facilities excellent.

we were able to get early check in which was great

+ rooms with kitchen + hourly shuttle + good gym

i appreciated that it had a small bar with food service

the bar prices was to high

i didn't like that me and my party were on two different floors with kids

bar was closed but one was open down the street and the reason was covid19 which did not make

kids weren't with a responsible adult at the pool

the laundry was not open and we desperately needed to do a little washing.

great breakfast, parking, and gym nice

the free complimentary breakfast was great.

the wifi was week. the view wasn t nice

would of preferred room service options for dinner food.

breakfast bar area is gorgeous and the menu chef amazing

the restaurant offers outstanding meals coupled with a lively entertaining bar for their guests

no room service if i had to give something.

great breakfast!! amazing staff. very helpful, laidback yet professional

liked the full kitchen, the beds were very comfortable, the hotel was very clean, the location is great, the water

the kitchen staff did a great job with the breakfast

view of the city, lots of space in the room, a near full kitchenette, very clean, very nice and helpful staff

the kitchen was great for our

room service, during my 1 week stay at the hotel they only clean the room once, the reason they are

the pool was amazingud83dudc4dud83cudffb

pool kinda small and in the shadows

the gym was beautiful and had high end machines and dumbbells

hotel - clean and comfortable

were traveling with two very young kids and decided to order dinner from the restaurant inside the hotel since our youngest was very

the complimentary breakfast was the best i’ve ever had and the wait staff were amazing..

the gym was a decent size

gym is good

location, free wifi.

the room, simple but acceptable breakfast options, comfortable bed, great location, well equipped gym

full kitchen well equipped for light cooking

i also would have preferred there to be soap for the kitchen sink

kitchenette, the laundry in the lower lobby was so convenient, comfortable bed, nice towels

it was a great stay! breakfast with lots of options, great location and staff was so welcoming!

gym was not accessible

it s a nice place, the staff were great, and the gym was clean and tidy.

ideally the shower stall should have had a safety bar or two on the wall

the restaurant and bar closed early at 11 and would not allow room charges.

the room service can sometimes happen and sometimes they don t serve your room or they remove a towel

we had to wait 3 hours before the kids ‘bed’ (sofa) was made

did find the area under the oculus, where, i think, the bar was located, very noisy and very hard to have a decent conversation without having to really

loved the location and food and drinks in the lobby bar would great

fa) was made

everything - great bar :)

hotel has all the facilities we need - gym, home2mkt, laundry

the free breakfast every morning and the gym

my kids and i were happy to see hot cocoa packets at the coffee/tea bar, too

perfect location, good breakfast, 24hour laundry

new clean facility, great staff, convenient laundry facility, good gym, and excellent self-serve coffee

i have three kids and 2 of three are twins so i understand being a parent and what happens to go with it good or

the bar was comfortable

the pool hours did not meet my expectations. no fun for the kids

kids could not use the poor because it's a private club and only has certain days of the week the

received complimentary drinks at the bar upstairs with check in and the kids got free cookie vouchers from a local bakery at check in

not being able to find the concierge lounge or the pool at first.

location, cleanliness, gym/pool and bowling.

great food both in restaurant and room service. friendly staff. great location

appreciated the early check in as well

loud teenage kids who stayed for st. oatrivk's day weekend.

gym - last time i came they had fruits and water at the reception area which was nice

clean hotel, spacious rooms, great gym and spa. this is my favorite hotel in philly.

late night experience at the bar excellent service

early check in, room was ready. stored luggage until we left mid-afternoon. staff very friendly.

wish that there was a complementary coffee bar downstairs

offered early check in

loved the outside bar and quiet decor. exceptional cleanliness. well located.

no early check in, led to long waits for assistance at the desk

hotel was super clean, happy hour was a great deal, nice gym, and the location was perfect

gym, nice lobby area, rooftop bar

wish the bar hours were longer

the gym was in adequate. it felt like you were in a closet working out

the restaurant and bar on the 10th floor was amazing

bed was so soft ( could sleep in it forever), staff were very friendly and allowed for a early check in

the gym was not as pictured. very little equipment, but enough to get a workout in.

it’s was no breakfast

was hoping to use the fitness room but was under renovation from what staff told me

fitness centre was terrible the bike was broken i had to put the new water bottle in place as it

everything breakfast was the best one ☝ud83cudffd

the free breakfast was a cool perk

booked for 3 people room with kitchen and sleeping sofa but for the hotel staff the 3rd person doesn't exist and had to asked for

the gym was terrific, but rooms seemed cheap

crawling right across the floor then into the kitchen

while sitting in the bar area, i saw a couple mice

enjoyed the buffet breakfast with plenty of of choices to choose from

the staff was nice at the front desk and at the breakfast in the morning

it turned out useful for us a family with kids

r the kids).

lobby super friendly, and room service really fast, breakfast on the point

perfect location! the outside pool is the main reason we chose this hotel (for the kids).

the only amenity was the gym

the lobby, bar and restaurant area have a very hip vibe, they are comfortable and interesting spaces

gym was nice

dark, super noisy, and no city view at all (just facing a gym)

ice available on floor, high quality hair dryer, comfy bed, a safe, small fridge drawer, and nice gym - everything tastefully provided for the traveler's comfort

price point and hot breakfast was great. the front desk staff was great.

will say the one poor thing was the complementary breakfast due to covid they can not offer much, but all there really was to eat was yogur, granola

she was still there when we returned from the show and excitedly asked the kids how it was

heat was not adjustable, had to have window open and noise from bar patrons all night.

the breakfast was phenomenal with so many options

breakfast was stunning, that home made granola and pastries, so goooooood

amazing breakfast and location. i picked this hotel for it proximity to pennsylvania hospital.

included, could check out umbrellas, quiet, bathroom with jetted tub and separate shower, kitchen(stove, frig, microwave) with dining table, sofa bed in

spa bathrooms with quality toiletries, towels and bed linens

extremely comfortable bed, kitchenette, pull-out sofa, modern bathroom with all the amenities - like a small townhouse - great

wifi in rooms

good variety of room service breakfast at a reasonable price, free wifi and good service.

small gym

the laundry facilities provided for guests to use which were very reasonably priced

in philadelphia for my daughter to take the bar exam

were a family traveling with kids) and a city view

usually i don t write reviews, but let me tell you first i love the spa bathroom it was amazing second love the low cation it s near everything staff was great,

spa tub was spectacular!

so my 3 kids and i use only one bed

pops of color, mirrored accessories, spa toiletries

downstairs spa and pool was relaxing and very clean

shown the comprehensive breakfast menu and thought it would be great for both us adults and the kids

the lobby has many choices of cosy areas to sit with friends along with bar and eating areas

made my teenage kids feel uncomfortable and i'm not happy spending money on a safe comfortable place that looks

great location and comfortable bed. nice pool and gym.

breakfast in the morning was quite the spread

the staff, especially housekeeping the people who prepared breakfast were so very friendly

it includes breakfast which is fresh and plentiful with staff making sure we had everything we needed

cute hotel, great location. room very comfy. breakfast was good!

breakfast was good but quite repetitive. it could use a better variety.

bar was skimpy

small bar off the lobby felt homey and we stayed there to watch the end of a basketball game

lovely expression bar in room

nice bar and restaurant

nice gym, lovely breakfast room that offers complimentary breakfast and free coffee and tea all day

the atmosphere the complimentary breakfast was awesome i loved everything about the place

has a free parking lot.

excellent breakfast, warm pool, quiet and clean rooms, allergy sensitive

the bar and restaurant are only open at night.

didn't have the breakfast bc they weren't serving breakfast bc of covid 19 vivrus

charge for parking. carpets seemed a bit old. fitness center needs an elliptical machine

having a fitness room helped keep me on schedule while away from home

breakfast was okay

breakfast awesome

the breakfast served in the morning was above and beyond, tons of variety

food, complimentary breakfast to get you going in the morning, free wifi and computer with printer, comfort of the bed and overall hotel was 5 star quality would stay

also great that they have a gym

a treadmill in the gym would be nice but i get that the room is small and treadmills are big

renovated historic building, terrific shower, very helpful bar tender (wonderful selection of open wines), interesting part of old philadelphia (+) panarama wine bar is an amazing restaurant as well with more wines on tap than you d know what to do with (+)historical building the wine bar and restaurant on site fabulous (+) happy hour in the bar was delightful (+) staff was extremely friendly and the panorama hotel restaurant and wine bar are fabulous (+)nature of this hotel, it's modern upgrades, and the locally respected italian restaurant and bar on street level (+) the hotel, restaurant and bar staff members were the best

food in the restaurant cost too much so we had to go out to eat or couldn't order room service

the location is perfect for historical landmarks. nice gym.

the gym is full of great equipment

the bed was very comfortable. the room was very spacious. the gym was very nice and clean.

the staff was amazing

loved the gym too which was a added

didn't appreciate the fact they're advertising the kitchen, but they don't provide pots, plates, or pitchers

we went to the rivers casino and they had a free shuttle which was perfect

a shuttle runs to the casino frequently, which is nice if you’re into gambling or you want to dine

shuttles run every couple mins to 2am back and fourth

the rooms are apartment-like with a large kitchen dining and great room open concept

the view from the room and the bar downstairs

the spa pool

my girls live the pool, husband lives the gym, and i love it all

the pool was nice size &

not convenient for family with kids and all their

pool was to small

breakfast

breakfast was fresh and hot and offered a large variety

high ceilings were a bonus, good breakfast with hot items available, refrigerator and microwave in room, shower had really good

bar, restaurant and pool were closed

location and facilities were fantastic. gym was very nice and staff were very friendly

for a lot of people staying there, the management should have covered the restaurant and bar with more help

beautiful hotel, great bar and restaurant, affordable parking

room was clean and the adjoining rooms were cool for our kids they had there own view and loved it

i returned from the concert, i ordered a glass of wine from the bar and it was served in a red solo cup

staff accessibility to casino and citizen bankb

breakfast was good but maybe more options of breakfast

close to the casino and field and easy to find an uber

having to pay for parking and breakfast is my only complaint.

the shuttle bus drivers were very nice

if i had not been placed in a room directly across the hallway from my kids (501), i would have requested to move

the kids enjoyed the pool

loved the fact that it had a kitchen and dishes

my kids love it and want to come back

the a/c in the common areas is barely working and the lobby and hallways are hot

the pool water was pretty murky and you have to go off site to get good coffee.

vents in room need cleaning. booking didn't say pool was closed.

room was quiet, clean and comfortable gym and pool was nice staff were friendly and helpful

checking, the pool area was completely empty so the kids got to enjoy themselves, location was close to different food spots, staff was welcoming and

the hotel is very clean and modern. i love the pool and hot tub.

and the bars and restaurants on site is amazing, lloyd the bar tender was amazing and definitely made the

& thoughtfully designed property, great location, very walkable to the town, lovely bar and restaurant spaces including an outdoor space where we listened to a band play

new hotel with nice rooms, very clean, and a great gym got close to train station in

there are restaurants and a bar within the hotel

love the fact that breakfast was included each day, on-site parking and the kitchen was nice to have because we always have to get a philly cheese steak when we come to town

love the fact that breakfast was included each day, on-site parking and the kitchen was nice to have because we always

i was hoping there was an actual heated pool but it was just a regular indoor pool.

wanted a hotel close to the airport with a reliable shuttle for our early morning flight

great service! breakfast was above and beyond. very clean.

one bar had no seats

would have liked room service as an option or breakfast available somewhere in the casino.

cleanness casino ever !! staff was phenomenal

casino

the center bar in the casino was the only bar open and it was extremely overpriced and reeked of cigarette

location near the airport. shuttle to airport. comfortable bed and clean room.

was not working wifi was not working and i couldn't use the kids dvd player or game to watch movies cause the

our waitress at breakfast was very nice

room service took about 20 minites which was perfect because we were starving

the bed wasnt comfortable, there were kids in the level making noise until late

many kids running around the lobby making a lot of noise

employee at the front desk was wonderful and our shuttle driver was excellent as well

the shuttle bus driver and the young lady working at the desk recommended seeing the city

had to wait to get into the pool because of the young kids i think the time should be a little earlier for them to leave the

the hotel parking & shuttle to the airport from aloft is our preferred way to fly out of phl.

the sink in the kitchenette and bathroom smelled like sewage, nothing a good down bleach couldn’t fix

the pool was advertised but not working. our kids became disappointed.

the kitchen staff was horrible

they had a nice breakfast bar.. and regular bar

the gym

the gym was out of service

no gym

no bar on sight, but there's one nearby, also walking distance, no need to drive if you plan on

the called the cop no breakfast no gym harassment

i walked to office ( but met office rep near the laundry room) and reported what was wrong

laundry room has a fully stocked vending machine close by

old drug paraphernalia by the night stand and missing the iron, blow dryer and the laundry facilitys were disgusting

self-serve laundry

had laundry and breakfast service but cut it out, which makes a formerly convient stay

nothing worked. the wifi, the ice machine, and the laundry room.

the size of the room and the kitchen.

they need bar stools for the kitchen. there?s no place to sit.

the great amount of space in the room the location the pricing breakfast selections

feel the breakfast could have been better

breakfast was quite good, including good coffee and fresh fruit

cookies free water in room free wifi

pool and gym were nice

free shuttle to/from phl airport

the kids come out wet and all the cold air hits them helping them to get sick

fitness center, full service restaurant and bar on premises

staff, they were able to hold our bags a day before check in and the availability of the airport shuttle

staff, good breakfast, well stocked with freshly made waffles

the banging on my room door to ask was i leaving a hour after i called the front desk for a late check out

the friendly staff and the fact that they provide a to go breakfast

the breakfast

laundry facilities.

microtels rooms are clean, you get free breakfast & it’s safe

the hotel offers laundry and dryer room and although it works with coins we never got our clothes completely dried

awesome shuttle to & from airport to hotel and back

close to airport, 24 hour shuttle, nearby restaurant. older hotel, but clean and friendly staff.