the room was comfortable, beds firm, clean, everything worked - tv, clicker, ligths, wifi

the decor is lovely, and their breakfast is a bonus for the amount of food

great location, plenty of parking, friendly and helpful staff, very comfortable and clean!

easy to get to and ample parking

very accommodating staff and the breakfast was very nice

the food was good for dinner , lunch and breakfast

close to my mother s house great bar with excellent barman

staff, very helpful especially in opening the bar when we returned from a party

who greeted us at breakfast was pleasant enough and told us we could sit anywhere we liked

good characterful property with modern comfort. good car parking facilities.

in the bar, waiting staff were brilliant, nothing too much trouble and really looked after the kids

didn't use the gym or pool this time, but am sure i will in the future

couldn t access the wifi

only trouble is that if you don t make it to breakfast - the bar doesn t open until 11

we had room service on the sunday night and the food was delicious

wifi wasnt working so we didnt have much net or service on our phones but in the end it didnt

the pool &

the wifi didn t work for us.

the spa and gym facilities were good and it was overall a very pleasant stay

no floats for kids in the swimming pool

don't pay for early check in it's a waste of money and you probably won't be able to

setting and great parking

the wifi did not work! the tv had poor signal.

were accommodating for early check in after long flight from canada

facilities, ample parking, great location, exceptionally clean

spa and gym are were amazing

gym facikities were amazing, as was the spa

beautiful property and gardens stylish and spacious rooms amazing spa great bar excellent

dinner was not 5* - the outside pool was not clean homing a frog, dead flies, leaves & frog spawn - wobbly dinner table, flickering

spa was nice, was very quiet so we had it to ourselves pretty much which was good, wouldn t of

left too early in the morning to experience breakfast but my choice of room service was of a much higher standard than i expected

room service needed to be on point

a bit expensive and bar snacks tiny but tasty would be 4 star+if restaurant was open

friendly staff, lovely bar area and great outdoors

wifi wasn't working

wifi was not perfectly stable

hard to find hotel, parking not clearly signed, wifi not great

wave and no air conditioning, asked for an extra fan but even with two fans felt unbearable with kids in the room

no room service on saturday.

the hotel is clean, and the bar is not too expensive, and the food is nice

friendly helpful staff, comfortable room complementary drink at the bar and free parking

d

room service dinners were a plus too

very clean and comfortable with great staff great bar and food inc breakfast

cost of room service meals, no kids channel on tv

breakfast, the quirkiness of the room and hotel in general, great room service facilities

are devine, the food is great, the cocktails are fabulous & the staff are very attentive the pool are is great for sitting round drinking

the pool is in the main building so you have to frost the road in your spa robe

was no gym, despite saying there was

room service options

quite in the countryside excellent private parking room , for the price top rate 9

had no issues at all, room was comfortable, parking was easy and the staff were great

free parking, friendly staff, breakfast included, warm cosy interior design room, with en-suite walk-in

room was spotless the staff were excellent the breakfast was very good i would definitely recommend this

stayed at external lodge , great room , parking and food

that the fire alarm went off at 2am in the night for no good reason, we had to exit with small kids, apparently it has happened a few

kids was entertained with the playstation, table tennis and gym

next to impossible and tiring for family with kids

the room was immaculate, huge and had a full kitchen, it was like a mini apartment

having a small kitchen was an added bonus

as 2 adults with no kids we didn't know it would be thunderbird themed

husband used the gym

my daughter had a kids mac and cheese which was on point and well executed

staff amazing room amazing great location. amazing for kids.

little selection of breakfast for all, kids entertained with football table and various games around the lobby

area wasn t anything special - gym, pool and small sauna

you prepare room service menu and facilities information in room, that could be more handy for us

superior double and everything about it was lovely and the bed was very comfortable the swimming pool and sauna was just what was needed to unwind

we travelled with two kids, who both crawled and rolled on the floor

pool area and changing rooms need some attention

early check in and late check out. large room. warm and comfortable. extra bed.

i was an hour early, my room was ready, however, he wanted 20 for an early check in

lovely bar area to sit and relax

used room service as there was a wedding, and this was fairly priced, a delight to order on the phone,

they offer spa services by appt

great value for money. clean room, good wifi, free parking, and gym

the gym was very small and needs updating.

short & easy drive to legoland - free juices & popcorn in the bar area - gym is decent for a workout - front desk is a bit short handed, only 1 usually

wifi was down and they coukdnt fix it, even though theh said it would be sorted by the morning

the kids were happy, and the overall atmosphere of the hotel was warm and accommodating

the bar area was gorgeously decorated, so festive! lovely free breakfast too

great parking, food was good.rooms comfy,breakfast very tasty.

plenty of car parking and breakfast was filling and just the right amount of food and was presented well

food was excellent and staff. the bar had a lovely feeling and atmosphere.

very comfortable bed and friendly staff and owners. delicious breakfast

happy about the bar service charge

really made my kids feel special and really firendly staff, great breakfast.

pool which is open until 9pm, great for the kids to splash about

the gym was excellent with a great selection of equipment

the kids loved it as we travelled as a family

the wifi was perfect and enabled me to catch up with all the matches i missed in wimbledon so very

room and facilities were very clean. good price for a hotel near heathrow. good wifi connection.

they've got free wifi and parking that's so off the charts, it's not just off the street, it's off the planet

this hotel always has free parking, friendly staff, comfortable rooms and a great breakfast.

the only problem was the wifi reception was bit poor for tv and even my phone

we didn't have breakfast which was included in the rate as the kitchen was closed

also the bar area was clean and pleasant with tv on in the background and i was able to enjoy my drinks

hotel, we had a family room which had more than enough space including a small kitchen and a lovely bathroom with bath

ich are usually cheap and nasty nowadays) and included wifi with vpn worked

the room was spotless, sleep quality was excellent. breakfast was amazing ...

d the kids) needs

laundry needs for long stays

location was good for wentworth bmw golf. easily located & navigated from m25

park and wifi free - very clean - lovely staff - very helpful and lots of facilities in area only 15min easy

we had wifi and multichannel tv

parking was tight as other guest parked really badly taking up too much room.

off road parking, clean, spacious, friendly and helpful staff.

enthusiastic staff, free parking, free wifi.

continental breakfast was included with booking which i didn’t realise and was very good

restaurant on site, room service, location with many amenities close by, price and

breakfast was an absolute delight—a lavish spread of freshly baked pastries, fruits

reachable to underground & railways station south ruislip 2-housekeeping 3-free wifi 4- check in:check out

all good as usual. made use of bar and restaurant this time

the wifi signal isn't great, and even if the signal is strong, the speed remains slow

some furniture was slightly outdated, extra price for early check in

breakfast pricing £14.99 - not the best value for money

wifi was not good unfortunately and the remote/tv wouldn't work properly, perhaps new batteries

tried two tables for breakfast,an both were used and not cleared, we had to ask for clean cutlery and crockery, not

bar was heaving, but the accommodation check in was clearly signed and although the staff were very

the bar staff and waiting staff were lovely and friendly

tflix full kitchen ) and plenty of eateries , take away and shops on doorstep

close to airport and early check in

was quite annoyed that the kitchen wasn't open and we were not made aware before a 3 hour journey, with two kids in tow it was

location with added bonus of ev charging

a resident i did expect to be able to get a drink after time was called in the main bar but

room with a complimentary bar which had water, coke, lemonade and a small beer

plenty of parking space

wifi slow

very little in the way of facilities ie no bar or restaraunt

no bar lol

would have been nice for the bar to be open, but it has no effect on the stay we had.

was excellent for the train to twickenham and windsor, free parking, early check in, beds as requested and a good pub and a costa coffee 1 minute walk away

no bar or restaurant but plenty within walking distance. woken at 1am by laundry van.

service

the spa was a huge disappointment

location, outdoor area, swimming pool

the spa was great, high quality and relaxing

lot of extra's services provided when asked) great breakfast great swimming pool & spa maybe even the best hotel in europe

wifi was slow at times. my room keys wouldn't work despite being kept away from my mobile phone.

we had room service and that was very good

of staff, especially bar and restaurant staff who virtually waited on us hand and foot :-) whilst being almost directly

ordered 2 chicken supremes and 1 arrabiata pasta through room service for collection

the restaurant when i arrived

we both had the omelette for breakfast. full of mushrooms and piping hot

we were very lucky to be given a room upgrade and a free drink in the bar on arrival

no room service post 9pm

breakfast was superb - freshly made

the location and parking were great for visiting windsor and eton, we appreciated the easy ev charging

restaurant was closed, but the bar meal was delicious, and very well presented

decent gym

check in, quite room late check out, shuttle bus to and from hotel to airport, tea and coffee with biscuit, good

and helping with an early check in too

should have free wifi in rooms, not just metered in pubic rooms

loved the place in totality esp the really friendly effecient staff.. and the spa was fab!

we used the spa facilities

we used the spa facilities, steam room, sauna and jaqcuzzi was lovely

breakfast buffet

the fact that kids were not allowed in the pool due to hydrotherapy was a let down.

the wifi didn t work, which we brought to the attention of the manager

wifi was constantly chipping out and reconnecting i experience this in my room

it is a comfortable boutique inn with a nice bar that attracts tourists and locals and is in a quiet location

the non existent wifi connection. it was supposed to be free but it didn't work.

the wifi wasn't connecting

hn russell)

even though the room allocated was near the parking lot, there wasn't any noise from late

staff excellent restaurant and bar room was clean and large comfortable bed a great nights sleep breakfast was very good a little

music from the bar did come through the floor of my, otherwise, excellent room

very nice hotel nice rooms and a nice bar and restaurant and very nice staff a very well run hotel in a very quiet area a little gem in

parking very cramped small double bed

we went for a kids free break to relax and recharge the batteries so to get woke up by ongoing banging by house

best hotel gym i ve ever been to

very dated tired needs revamp disappointed no spa as i understand used to have spa

the spa was out of use this weekend!

catering was closed but room service was still available until late, and what excellent food and beverage quality too

gave me a late check out

to the airport, they had shuttle buses running every 15min to the airport for a 5er room service was cheap and tastie and the aircon was

kids loved

their wifi connection is not great

easy location to find. bar and quiet place to relax at entrance. helpful staff

at checkin sold us a private taxi over the hoppa saying hoppa would be 15 for me and the kids and a private taxi only 18 - he was very insistent on this

good gym and nice hotel room with a bath which i was happy about

gym

got a gym in the basement

good breakfast and relaxed atmosphere

black pudding at breakfast excerlant room service very good

outside our room the corridors were filled with dirty laundry and leftover food from the 'cleaning' in the morning and when we eventually got an other

was told when i checked in that i could either give card details for room service or pay as i went

lovely big rooms. very clean, as if new. loved the downstairs bar and staff all very friendly.

updating the main hotel rooms, hence the bar wasn t open.

location, great room service, room felt spacious, nice breakfast

restaurant is very good as well and i did the room service this time - very tasty food and was ready fairly quickly

lovely little bar area - the decor of both inside the lobby/restaurant area and outside garden area was beautiful

and the early check in meant that we were ready for our vacation fast

wifi could be improved although it s so great to be able to make full use of the smart tv which

that we couldn t get room service other than pizza

the gym is also well equipped and pleasant to use

could have been a bit clearer at check-in, that one had to go next door to the holiday inn for a bar and

the neighboring hotel had a good bar and restaurant

very helpful as i was traveling with my elderly grandparents and young kids

we used the gym which is very good, you need to have access to it added to your room card

we ended up having to cross a very busy road with two kids in tow it would help if they provided more clear instructions to get there

view of the runway was amazing. sports bar was very comfortable with friendly staff.

proximity to airport, comfortable room, adequate gym, great breakfast

the kids loved the bath in the room

needed room service after midnight, no trouble at all

we arrived, charlotte made us feel very welcome and was very helpful with the check in and car parking directions

location and the room was lovely - we had a duplex room hawkyns restaurant - food was excellent ev chargers in the car

parking on site was a big bonus and it was central to al the shops and high street

kids tv channels did not work and took 2 hours to unsuccessfully resolve

finally we had a scrumptious breakfast with a warm welcome from victor

everything got late check out every one happy and helpful nice atmosphere

breakfast was one of best i ve had and the manager was extremely

complimentary breakfast should include in every booking

wifi didn't work.

room service was expensive and not very nice

late check out was available if needed which suited me as had evening flight the next day

the staff were amazing too, especially with the kids

location. room was really clean and wifi was okay.

by terrible wifi and over zealousness in shutting the bar to meet the 10'pm curfew

room service menu limited

there was no children's menu and had to pay full menu price for 3 kids

large modern hotel, good restaurant. kids eat free with adults eating.

didn t have breakfast but it looked really nice

limited room service options queue for checking in

nice spa facilities and decent gym

enjoyed the spa facilities, room was big and comfy. staff were friendly and helpful.

room service isn t that great.

it was a little expensive, but worth it to have the separate sleeping quarters for the kids.

location, rooms, bar and restaurant

amazing, helpful staff; delicious food, superb breakfast & just the cutest room - nice homely touches & complimentary whisky

the english breakfast was excellent with good quality bacon, sausage etc and all cooked fresh

staff, breakfast was also good

prerty much everything. the rooms, bar and staff were excellent.

about building work being done but understand that the spa will be finished soon so no doubt worth waiting

not enough staff to support restaurants and bar and front desk.

plenty of free parking

clean and comfortable room. excellent bar person

heated outdoor pool was brilliant breakfast was very good, plenty of choice

we ordered room service and it was very fast delivered

the room service was good , there was a christmas party below us but they has emailed me to let me know

the room was comfortable and breakfast was delicious

the breakfast was devine

no room service or shop nearby

whole place, from the parking, room, facilities to the staff where excellent

rooms in pool in desperate need of a refurb and we felt they were too dirty to use

everything else! gorgeous buildings and setting and spa and food is excellent

the kids loved the swimming pool and the lavish breakfast

there was absolutely no catering for children and it made the mealtime very stressful and the kids hardly ate

difference for breakfast between continental vs full english was not competitive, forcing you towards selecting

polite staff members, cleanliness of room and hotel, breakfast was scrummy!

great location. nice sized room. parking and 2 ev chargers at reasonable price.

quiet, comfortable, value hotel with breakfast and dinner available

staff, nice atmosphere in the bar and restaurant, clean beds and towels

no actual wifi in rooms. you couldn t even connect to the pubs wifi.

the welcome from the irish guy that was also serving at the pub bar was very friendly and personable

the room, the bar the staff the location and the locals were all very welcoming

lovely bar staff

it would be handy if there was wifi in the rooms.

good breakfast, good location

staff and location. cleanliness .and sucuriy,also breakfast very good

staff are friendly and we got a late check out

m) as we signed up for the intercontinental hotels group while checking in

the bar in the lobby was nice

location, free car parking, lovely breakfast

extremely clean, very friendly staff, nice guests, easy to find, convenient parking.

excellent location. extensive parking. restaurant is fit for a king

breakfast is brilliant

gym is brilliant

got early check in which was much appreciated

having ev chargers at the hotel was very convenient

great, gym good (but no attendants apart from a couple of little kids behind the counter talking to their mothers who were having a social time in the gym)

nice gym, good food and not too pricey

need to catch a bus to terminal i did late check out and was told there would be no charge but then got charged extra 50 on check

a family room, it had a bar fridge which kids could curiously open and play with and charge to the

excellent staff service, fast reliable wifi

we ordered room service from the restaurant for dinner, it arrived quickly and was very good, perhaps a bit

00 i had asked if it would be possible to have a late check out, this was granted at no extra charge

nice gym to use before a delicious breakfast