we arrived, charlotte made us feel very welcome and was very helpful with the check in and car parking directions

door didn t shut controls for tv didn t work couldn t call reception no room service bed extremely

breakfast delicious

breakfast was average

excellent breakfast. complimentary wine and water in the room. able to park and early check in.

ttle/iron/hairdryer/big tv with wifi, fridge etc)

kids running in the corridor at 5am

the gym was on the small side but well equipped

also has ev chargers and a gym

ev chargers were all available on this occasion

breakfast was delicious! friendly hotel staff.great location

it was apparent that our two kids wouldn t be able to share the sofa bed comfortably - a quick call to reception and in less

the staff were excellent very impressed with the girls on the reception, breakfast very good and beds comfy

think charging for a tray to be delivered to the room

it had a nice little gym and the breakfast was very

ich was good value, nice food) easy parking

4g was

shops including tesco express and elaichi curry restaurant

it was great having wifi

comfortable bed, nice sized room, parking available and self catering facilities,

it s in a central location, it doesn t have parking although there are a few public spaces outside

the bed was uncomfortable, there is no spa, no indoor pool, not even a gym

was unable to watch tv or connect wifi for a few hours and the sink didn t work

my only flaw was the parking situation but obviously this can vary throughout the day

overall decor is truly decadent and amazing of the bar area and rooms wow

lovely bar area and outside seating. breakfast was lovely also.

the bar area was gorgeously decorated, so festive! lovely free breakfast too

friendly atmosphere, great entertainment and nice breakfast

great parking, food was good.rooms comfy,breakfast very tasty.

great parking. awesome food and proximity to family in chorleywood

the kids loved the swimming pool and the lavish breakfast

breakfast amazing

there was absolutely no catering for children and it made the mealtime very stressful and the kids hardly ate

room and room service were great.

the kids enjoyed the pool, the adults the gym and the mansion and estate were very well looked after

good parking. very clean and quiet. with one exception, a very nice breakfast.

very modern, free parking , great food good beer, excellent breakfast

car parking was also immediately adjacent to the venue

struggled to find the wifi code.

parking at 3 for the day

kids enjoyed

great bar great facilities and very clean

free cokes orange juice bath robes and slippers receptionist francesca was so helpful and lovely gym and pool small but lovely as

location of the hotel is excellent and the spa was excellent

room service extremely fast and hot food

free wifi throughout the hotel which was great, complimentary bottled water, free toiletries, and

meals were super and the bar has a lovely atmosphere

the cable in our room was out so no television for the kids and when it was mentioned there was no offer of remediation

the other major plus was the free parking

and parking are excellent

the grounds and the play area were a big hit with the kids

location,food where rlly good apart from swimming pool time for kids which was rlly in my favour

free parking, free inclusive pool and sauna.

only thing is that there are time slots for kids in pool area which i didn't see while booking

lovely restaurant and bar area

even though the room allocated was near the parking lot, there wasn't any noise from late

hn russell)

room service

location with plenty of parking

delicious beers in the bar too

the dinner/ breakfast in the restaurant was exceptionally good and very good service

bar downstairs is a series of smaller rooms each with open fire

location, rooms, bar and restaurant

friendly staff, restaurant and bar .

blooming marvellous, excellent breakfast, great dining options, historic building, large outside area, excellent choice of wine,

everything was great. hospitality, reception, breakfast. we will visit again. a very nice place

nice clean room, big car park, gym, delicious breakfast, positive and helpful members of staff

extremely clean, very friendly staff, nice guests, easy to find, convenient parking.

plenty of room to park , as i had a car with trailer on as well .

the gym is available 24 hours and is well stocked

a real bonus is the spa with an indoor and outdoor pool, steam room and two hot tubs

i would have liked to have seen a better selection of wines on the room service menu

great spa and other facilities

feel welcome, no coffee in the room

public rooms, fantastic spa, excellent breakfast set in national trust grounds, the trees, walks and gardens are beautiful the staff

lounge and bar areas were inviting and very comfortable

only used room service once

answered the phone in reception, housekeeping or room service

very happy there was a late room service

superb location,excellent clean hotel,great staff,lovely food and free parking...perfect!

the outdoor pool was amazing in this weather and a real highlight of the trip

love the pool area and grounds and the fantastic food they serve and the staff are very helpful and friendly

outdoor pool, staff, bedroom and great breakfast and lunch

free parking:

lovely place, really big and comfortable room. the shower was brilliant and good wifi signal

there should be fresh towels by the pool etc or gym equipment

shut at 9.00 at night . not even room service

lovely place with fantastic spa and gym.

and this was a last minute night away for a surprise to make good use of the spa facilities and gym

after spa we got back to the room and tried to get through to room service and reception for over a hour there was no answer on the phones

fabulous breakfast, was cooked to order by the chef as the hotel was not busy

very accommodating and comfortable breakfast was excellent

clean, modern. fabulous shower! excellent breakfast. good wifi

a shame the lovely little bar is no longer open like pre covid

mor parking space especially on saturday nigh

the room was comfortable, beds firm, clean, everything worked - tv, clicker, ligths, wifi

breakfast was very good

witnessing some visitors/ customers in the bar being very rude to the staff team .

great location, plenty of parking, friendly and helpful staff, very comfortable and clean!

o served at breakfast), is always so lovely - it was really lovely to see how accommodating he is to those with

friendly staff, clean, reasonably priced and great gym for the sunday morning

laundry facilities were a bonus

a modern, clean, comfortable hotel with great facilities. high quality quality breakfast.

ev charging which was a big relief!

the parking was awful

no bar in hotel

tv was on the small side and wifi was a but slow but that's the only improvement i can suggest

it would be quite nice to have a mini bar or option to buy a drink.

it didn't have a bar or restaurant which was one reason it was so quiet and we weren't tempted to have a night cap

no breakfast poor wifi tired decor lumpy bed insecure car park air conditioner broken

very friendly staff and a chat to the locals in the bar down stairs, lovely breakfast

log fire in the bar area

shame bar close while we enjoyed there

staff, beautiful bar and restaurant

lovely bar

wifi fine in communal areas but very poor in room

room service was good except for the hot chocolate i ordered

friendly staff, lovely room, fantastic setting and grounds, excellent breakfast.

clean and big room. made extra effort for early check in for a wedding

good selection of drinks at the bar

but very comfortable bedroom, excellent bar service and food, great breakfast

spar/gym is perfect for what you need

i liked it all. maybe a more varied kids menu

parking area a little rutted

parking is away from the property.

- easy to find, with a convenient parking lot

bar was lovely & relaxing

cording to my teenager

the wifi was very bad

free wifi

we knew before we went that there wasn't a bar

very friendly welcome and pleasant staff, excellent breakfast and service.

missed not having a bar but the bell pub is literally down the road so not really a problem.

looks impressive from the outside with plenty of parking spaces

breakfast was amazing, bed was super

the wifi was free and strong enough

the pool was lovely even if the changing rooms were cramped

loved having the little veranda so the kids could go out and have a run around

great pool and spa facilities included, staff friendly and helpful

was no play ground or area for the kids which mine were upset about but only for a few minutes and really didn't bother us at all

quiet location. free parking. free wifi. clean and staff were helpful.

wifi in room but stated all rooms with wifi lights on stairs didn't work so stairs was pitch black

clean room, great bathroom, nice view of the canal, great breakfast, lovely staff and free car parking

pleasantly surprised, plentiful parking adjacent to the rooms, a warm welcome, great food and pricing and the service was great

to get an early check in

service was second to none, the location was beautiful, spa relaxing and room service was excellent

relaxed, comfortable hotel with an excellent pool, gym and spa and very helpful staff

and the food was excellent, from breakfast through to dinner: seasonal, beautifully presented, and full of flavour

shame it was raining but great excuse to sit and lounge by the pool/ spa all day

breakfast was lush

really good pool

only down side was the free wifi wasn t available in my room

the pool and spa

spa wasn't the best, no jacuzzi

wifi did not work in room

breakfast was great

very cosy bed and beautiful dining area for evening meal and breakfast

i had a massage in the spa which lovely

clean and comfortable room. excellent bar person

lovely clean spa area

expensive bar in hotel!

the room was spacious in the barn area but the bathroom wasn't cleaned properly and there is room service to clean and make bed up

room service was awful

wifi signal a bit iffy

room service average at best probably slightly better locations available, this is not marlow

ended too early and breakfast started too late and room service would have been fab but it was explained to

secure parking, excellent restaurant, lovely staff and overall excellent value

hotel, in a really nice area with plenty of free parking and a good breakfast

good wifi speed

beds comfy and free wifi excellent also good breakfast buffet

eally enjoyed every minute must say though only negative, a glass of house wine in the bar was too dear at 7

however, this time, as always, i asked for room service and it wasn't done so that wasn't nice to come home to

of the stay the hotel staff were really helpful, and went out of their way to ensure me and my kids had a happy stay

of the stay the hotel staff were really helpful, and went out of their way to ensure me and my kids had a happy stay

guy at the bar was great and the food was absolutely amazing

the early morning teal and the late night duty manager - all outstanding - and the guy behind the bar who made us whisky with honey and hot water because we asked if he could

wonderful supper and breakfast made with care

everything was to an exceptional standard the staff, the room, our evening meal, the breakfast everything

shower is great, breakfast too

the complimentary flowers and champagne in the room and complimentary champagne at the bar were very much appreciated

breakfast slightly awkward collecting from kitchen, it felt as if being greedy to tuck in

place to stay, loved the decor and ambiance, and the lady in the kitchen was very welcoming and helpful

plenty of choice for breakfast, cosy breakfast room

there's a tiny kitchen with an honesty bar and a fridge full of drinks and free tea and coffee but that's not

wifi is very strong

location was fantastic, early check in.

great staff, great breakfast, would definitely recommend

very good continental breakfast included with a paid option of a cooked breakfast

fairly quiet location with plenty of free parking

breakfast - contrary to the dreadful review i read on way to hotel

we felt uneasy with young men hanging around at night and the bar next door

really nice, comfy beds

tried to order room service - i arrived late with a child who was famished - and the telephone either didn t

excellent food and bar service

the breakfast had plenty of choice and was very tasty

was a slight delay in ordering and then receiving room service but there was a large party there that night so i have no complaints

wifi not working

there are no bins for the dog poop so we had to keep taking the dog bag down to building near the gym where the bin was which is far from the garden apartments/rooms where we were staying

the bed was comfy and the gym was very clean and tidy

left too early in the morning to experience breakfast but my choice of room service was of a much higher standard than i expected

complaints as such but the room was a little spartan - an additional table/chairs would have made room service a better experience although the hotel is a little tired/condition wise it absolutely

we enjoyed some drinks from the bar after we checked in before dinner was available

wifi signal drops now and again, not good for business

the parking was close and easy as was the access

restaurant food was ok , waiters looked after my kids requirements well.

wifi and mobile phone reception in the rooms was very poor, no service most of the time.

telephone network and unable to connect to wifi from room in the night meant that i could not contact my family when i needed to do so

fully loaded gym (open) and empty (+) and there is also a gym that exceeded my expectations (+) good gym (+) the gym was very well equipped but we didn t use it as we had a busy weekend with lots of walking (+) extensive grounds (for a run) and gym facilities available as part of the package (+) grounds coffee machines/ breakfast options and facilities including gym surpassed all expectations (+) the gym looked excellent (+)clean rooms, excellent breakfast and the gym was good too, lovely location over looking the thames, what's not to like (+) the gym is great and not busy so there's never an issue getting on the machine you want (-)at 0715, which is just 15 mins later than would be best for me, and the cold outside walk to the gym (+) the gym is good and the bar quiet and comfortable

breakfast was fantastic and the setting is stunning and very close to henley

ideal location with river and well kept grounds. ample parking. staff were excellent.

at reception and jean- jaques in the bar went out of their way to assist and to have very pleasant casual conversation

the spa was lovely and the gym though small had everything i certainly needed for a workout i did

wifi was

there was wifi but no notification of the password so it was unusable

loved the outside heated pool you can enjoy this in the summer and also winter!

great staff, lovely location near the golf course, ample parking, walking distance from the towncentre

food in the bar was first class

bar and restaurant all very pleasant and comfortable spaces

loads of parking too

quiet location complimentary parking on site lovely staff my room was super as was the evening meal

breakfast was delicious, service was fantastic

was perfect for what we were staying there for, breakfast went down a treat with the kids

the breakfast included is ideal

the breakfast was tasty and plentiful

it has usb charging points and the wifi is free

i liked the free wifi it being close to everything you need and nice friendly staff

breakfast was ok, we got it after we collected it from the kitchen opening ourselves

we would like to have an option of smaller breakfast

luke and harrison that work in the bar and restaurant and phenomenal

beit small) gym which was a bit strange as we had to ask several people to then get the key for it

it s an excellent property- would be nice if they had a pool / gym / spa!

attitude very poor, and mostly trainee kids

get a good night's sleep because of people making noise i booked 2 rooms that night for me and my kids they could not get any sleep

were accommodating for early check in after long flight from canada

plenty of parking with lighting

only downside was that there was a wedding on so it was quite loud at times & kids running around the dining room but the staff very quickly moved them out

nice pool area/hot tub. excellent choice of breakfast. friendly/ helpful staff.

and if we wanted to get room service to send some up it was 5 per day

they gave us a menu for the other restaurant so the kids could have a pizza while we were having our meal

stay loved the hotel and would definitely return to stay again only thing is the restaurant and room service was quite pricey but still great food and great

the bed was excellent medium to firm mattress with coffee and tea provided the facilities staff gym spa sauna swimming pool excellent free complimentary drinks were provided as

lovely views to the rear of the property and plenty of parking

restaurant and bar on site

hotel was easy to find with plenty of parking, and the check in team were genuinely friendly, taking the time to show me everything i

clean and comfortable. friendly and helpful staff. food was very good. plenty of parking.

fact that we arrived before check in which was at 3 and wanted to have a drink in the bar but the whole place was shut so we had to drive to a pub a few miles down the road then drive

parking is a little small but this is to be expected as it's not a huge car park and it's a

car parking easy and food great

as your not use to the modern hotels, were it's super clean and dust free, the bed was super, wifi fantastic, shower was ok , the staff are friendly and even offered to do us breakfast early as

original features, plenty of parking, good location.

parking was a little tight but managed ok, location to harry potter studios was perfect 5mins in

breakfast and dinner were excellent, the rooms were very large, staff was great, the spa was good,

the bar is incredible, very cosy and british - definitely recommend

nothing, except the bar prices were exceptionally high.

breakfast was fantastic

breakfast good but overpriced.

would have liked to use the gym but couldn't because of corona. not the hotels fault though

staff were very friendly and great with the kids, room was very clean.

breakfast was amazing location would have been perfect if we had done what we wanted to do when i

the team helped me find the best place for good wifi

nice lounge with free food for kids which is really great

kids in rooms at 11

that the fire alarm went off at 2am in the night for no good reason, we had to exit with small kids, apparently it has happened a few

great hotel amenities with cooking facilities ideal for family with kids

next to impossible and tiring for family with kids

location excellent room facilities great breakfast friendly helpful staff excellent gym and guest

fantastic, making it a great base for a little getaway, loads of local restaurants but also hotel bar and food is great too

little selection of breakfast for all, kids entertained with football table and various games around the lobby

spacious and playful hotel for kids

my son was given a very warm welcome, a kids pack, some lego and a birthday cake in our bedroom

also, the late check out was very

gym facilities are the best i've ever seen

spa was nice, was very quiet so we had it to ourselves pretty much which was good, wouldn t of

amazing spa and outdoor pool

my spa treatment was the best treatment i have ever had, and ruby took great care of me

the food was amazing, the spa was fantastic, and we were lucky enough to have great weather, allowing us to enjoy the outdoor