had read on trip advisor that the wifi was excellent, this was not the case in my room, it was a bit slow but wouldn t stop me

always a happy, friendly encounter at the bar for a drink or two as well

excellent stay as always. very comfortable hotel. lovely cooked breakfast.

great room and great breakfast

ices vary from hotel to hotel)

no soap in the shower, and room service phone wasn't working

wifi was difficult to use and i gave up in the end

& big bathroom, good shower, comfy beds, nice food, good selection of bar drinks & free on site parking

we stayed to go to pga golf at wentworth about 25 mins away

the on-site parking is not very clear, but it is free.

very good staff and the bar lady was excellent

breakfast because was included and i didn’t got egg or some kind beans toast .

breakfast good selection. location to shops good. room fine. wifi worked good.

everything is just perfect, thank you. the resteraunt and bar are very well run and good value.

free wifi

the breakfast was good, and the free parking was a great bonus

we didn't have breakfast which was included in the rate as the kitchen was closed

was good with ample on -site car parking and my room was good with a comfortable bed and the heating was giving the room a high

hotel, we had a family room which had more than enough space including a small kitchen and a lovely bathroom with bath

great location. nice and old building. great parking

the breakfast was plentiful and cooked fresh to order

stayed at external lodge , great room , parking and food

breakfast, good food all round, nice bar area

the breakfast had everything you wanted and was delicious

quite in the countryside excellent private parking room , for the price top rate 9

excellent deal: for extra 35, received early check in plus full breakfast voucher for 2!

kids screaming, snoring, case wheels on the floors, kettles boiling you can literally hear

room service could be a little better

wifi didn't connect properly

there was a delay in answering room service but food arrived in no time

facilities were so clean, the pool and change room were fantastic and my husband loved the gym

didn t eat breakfast

min before we got our dinner: a mini pizza and salad, which was rough with two hungry and tired kids

if you wanna stay somewhere near airport and the family room makes it easier for us with 2 young kids

staff were very helpful with everything i needed, and were able to facilitate early check in for me

r london), didn't get a chance to try the food as we were back too

wifi was a little temperamental.

for london, the staff on reception and bar were very friendly

popped outside for 5 minutes and noticed a fish smell, which i discovered was someone's room service that they had finished was sitting outside to be collected, which i didn't mind

wifi free and strong everywhere in the hotel

coffee and allowed early check in which is very important to those who arrived early in the morning

staff are friendly they even let early check in when room is already available

amazing front office the bar the connectivity the room

fab room , great breakfast , late check was brill

friendly staff, good cooked breakfast

the in-house spa was spectacular

close to the airport. a park with playground for kids behind the hotel was also a plus

check in was straightforward and were given a complimentary 1 hour extra late check out when we asked about it

we travelled with kids and requested the 2 rooms to be near one another, this wasn't possible, but they were at least

kids loved the individual wooden boxes with fresh croissants and pain au chocolat

steak and lobster was delicious as always and the breakfast room service was wonderful

bistro bar with excellent food

avel free airport zone) free wifi early check in was possible

beautiful rooms, a wonderful spa and lovely helpful staff

great food, particularly the room service dinner we had and the buffet breakfast

received an early check in

a hotel service, is actually run by the airport and is paying (5 pounds per person, each way and kids are free with a limit of 2 kids per paying adult)

kids shared the sofa bed which was fine but wouldn't work if they were bigger

excellent location for next-day flight. breakfast great. room impeccable. staff excellent. 5*

good breakfast selections

reception and room service hardly picked up when called from the room

room service is also available & the food was delicious

the property also had a well stocked gym, laundry facilities and decent restaurant on site

incredible value for money. excellent airport location. absolutely fantastic breakfast!

excellent bar and staff

to pay for wifi - this really should not be the case these days

the pool with the steam and sauna is a bonus

chicken masala top shelf, even at 10pm via room service

comfortable beds, clean, the staff were very friendly, the food was really really good, room service was perfect

served after 22:00 which is very frustrating for an airport hotel when you are traveling with kids

thing was perfect the stuff really kind and helpful in bar and reception mrs maria thank you again for your

served after 22:00 which is very frustrating for an airport hotel when you are traveling with kids

r a fee)

lunch was only served at the sky bar and though very nice was super expensive for the quantity and choices

good gym and nice hotel room with a bath which i was happy about

new clean rooms. modern decor and good wifi.

not much to do at the hotel for families, the only channel for kids was out of service

had to go downstairs to order room service.

clean and comfortable, had a very good restaurant with a good selection, fair prices and good room service

were all professional, helpful and friendly had meal in bar area which was very enjoyable and not too expensive given where hotel is couldn't be better if

great location for heathrow comfortable stay good breakfast and ate in the bar nice atmosphere

wifi speed on the third floor could be faster

the staff in the bar were very attentive and keen to please

staff at reception and room service were friendly and helpful

pool and sitting area by pool bar, gym and starbucks

told our kids

was a bit to soft for me although kids slept great

great staff and room service was prompt with delicious food

ad to cala d or for more action) -food quite

the only thing i think would improve the hotel is a gym or spa

the kids enjoyed the breakfast and the style of the room

mpared to america

the front desk staff were great and allowed me an early check in as a room type i had booked was available

other than the screaming kids in the corridor but that’s no fault of the hotel just inconsiderate

dinner was not 5* - the outside pool was not clean homing a frog, dead flies, leaves & frog spawn - wobbly dinner table, flickering

spa and gym are were amazing

spa was nice, was very quiet so we had it to ourselves pretty much which was good, wouldn t of

bar lady was amazing helping us with a video we wanted to film in the bar

my spa treatment was the best treatment i have ever had, and ruby took great care of me

we requested a late check out and got it free of charge

good wifi

we love the hotel and the breakfast

wifi was good

downstairs bar is so cute and the lobby has a good

covid restrictions i found the available room service menu good, the staff member on reception very helpful and the room was a very pleasant

no mat to do stretchs on in the gym

facilities, pool room was lovely and big the bath tub was lovely and relaxing

at breakfast, chef surendra made it extra special by making the kids some birthday pancakes which were delicious

the stay was lovely. booked a couple of nights away for my husbands 30th. the kids loved it too.

not only had to wait for our 2 bedbroom check in,

gym was good, room was also nice. everything very clean and spacy.

couldn t help us with early check in

to get an early check in and late check out

long time to get through to room service

pounds for an early check in

got late check out (at no cost

having travelled from north of england it fulfilled my requirement of a stress free prelude to early check in

sometimes the wifi required to open 'www.google.co.uk' web page to work properly.

nice pub, restaurant, snack bar and lounge area to relax before your flight

excellent pod transportation to the hotel, good wifi, clean

no possibly for early check in despite early check out. had to pay extra to access the room.

ability to pay a little more for early check in or late check out - based on flights

i would have liked room service for early breakfast - even if it is toast and fruit

and wifi and tv good

free parking at the property was good convenient and plenty of room for kids to run around outside in the garden space

the rooms are spacious, very comfortable beds, good wifi and quiet

attitude very poor, and mostly trainee kids

wifi access was'nt good

breakfast is not included and we had to pay extra for an early check in.

wifi for my sister not good

so close for early check in

the food from room service was excellent

complimentary breakfast should include in every booking

convenient, with excellent room service

great location, made an early check in very easy.

excellent with room service that is efficient breakfast offering general store items for back up spa was

they gave us an upgrade but frankly who care when your kids are 2 floors away

wifi connection wasn't great to be honest.

free wifi in the room given to you when you book in

i told the bar staff but they were disinterested

i got there with quite a situation and they arrange a check-in at 8am and wifi for a call i needed to have

tv was temperamental, not sure if it was a wifi problem or batteries in the remote, frustrating when trying to relax

the wifi was perfect and enabled me to catch up with all the matches i missed in wimbledon so very

room and facilities were very clean. good price for a hotel near heathrow. good wifi connection.

they've got free wifi and parking that's so off the charts, it's not just off the street, it's off the planet

close to airport and early check in

we arrived late at night and the cook did not close the kitchen so that we would enjoy some dinner

was quite annoyed that the kitchen wasn't open and we were not made aware before a 3 hour journey, with two kids in tow it was

cosy bar area to eat and

sat with my 7 year old son in the restaurant and all throughout dinner could hear a man in the kitchen shouting and swearing in conversation and at people

good size room, clean and very convenient for heathrow with free parking, good wifi and excellent public transport close by

park and wifi free - very clean - lovely staff - very helpful and lots of facilities in area only 15min easy

friendly welcome, proximity to heathrow, parking, very clean, and good price.

enthusiastic staff, free parking, free wifi.

price and location and free parking

kids friendly location

was able to get an early check in at 10am which was greatly appreciated after 24 hours of travelling although the

chose this hotel for the fact that it had a much needed guest laundry, as did one of the other guests we met in the laundry

beyond to make sure we were comfortable and that my daughter had everything she needed such as a kids menu, treats here and there etc

laundry room - so useful. really easy to walk to from the tube.

very accommodating staff and the breakfast was very nice

great location, friendly staff, amazing breakfast

the decor is lovely, and their breakfast is a bonus for the amount of food

the room was comfortable, beds firm, clean, everything worked - tv, clicker, ligths, wifi

the only good thing was location close to wedding we were attending at buckingham golf course, denham

slightly noisy when lots of children were in , in the dining area and bar area

the room was spacious, clean, with tea and coffee making facilities, and good wifi

next time we will book twin beds instead of sofa bed as it was uncomfortable for our kids.

ich are usually cheap and nasty nowadays) and included wifi with vpn worked

d the kids) needs

the kids room was smells bad

m) and the kitchen had closed so i couldn't get food via room service

room service stops too early

arrived too late for dinner

the perfect place to stay before or after a flight, with the bonus of gym and pool facilities

having free spa pool access.

comfortable bed, the breakfast was good

onsite gym; spacious; breakfast; helpful staff

the fact that kids were not allowed in the pool due to hydrotherapy was a let down.

decent room service menu and stress-free service

the bar is nice and the staff are helpful

really made my kids feel special and really firendly staff, great breakfast.

restaurant and bar was great - children enjoyed the pizza making

the waitstaff at the bar was so friendly that you would have thought we were regulars there

we were traveling with a few kids, and there was an issue with our room that initially caused us some concern

parking space and good breakfast

breakfast freshly cooked very comfy bed plenty of parking spaces

plenty of parking and they let me park early and leave late which was

the boston as it had its own car park, good price and breakfast included

parking space and good breakfast

everything. excellent breakfast

the food was good for dinner , lunch and breakfast

very spacious lounge area, bedroom was comfortable and wifi good.

clean, modern. fabulous shower! excellent breakfast. good wifi

excellent breakfast. free ev charging

food from the restaurant was mediocre, to had room service which was excellent but the caesar salad i ordered was very poor, chicken dry, iceberg

requested for a late check out which booking

great dinner and breakfast!

the rooms are a good size, and the wifi works well

booked a room for myself my wife and two young kids

at works)

water pressure in the shower was very good. wifi was fast and reliable.

site coffee shop / cafe & 24 hr reception desk, tv & wifi, comfy rooms with iron, good hanging space, lovely bed & bathroom & offer to provide any

great location, lovely staff nice modern clean rooms and breakfast fab

the staff were amazing friendly and helpful. the breakfast was fabulous

- wifi irritating fuller ads popping up all the time - not suitable for those who wish to be in

warm welcome, easy parking, very clean and comfortable room, delicious room service meal

the guest discount in the pub was a perk too and we ordered room service one day which was spectacular

also the breakfast was very good and tasty

, location , staff , rooms, early check in was just so accommodating best ever overall value for money hotel i ve ever stayed

gym cost 10 gpb

the room was very tidy and clean, and the breakfast was plentiful and tasty

the staff were really nice, made sure i was comfortable before my room was ready, gave me wifi, put my bags away

excellent breakfast excellent gym very clean and quiet

received a late check out due to joining the loyalty program

staff went above and eons to ensure my stay was great, and accommodated my late check out request with ease

meant to feature a gym but i noticed some equipments aren t working so i did not end up doing my gym routine

gym was clean and useable

it was a great place to stay, and we had a memorable vacation with our kids and grandkids

we had a very early check in and needed to sleep

r�[

food is excellent both in the bar and restaurant

plenty of parking (register your car at terminal on arrival) (+) car parking is plentiful even when very busy (+)the view, territory, parking, receptionist. everything is picture perfect ud83dudc4c (+)easy parking, comfortable rooms, good facilities & very good food. (+)access cottage room, full wet room facilities within a short walk to the main building, with parking very close to the cottage (+)the staff was very friendly. free parking discount voucher for dinner (+) parking plentiful (+)excellent location, ample on site parking and well maintained infrastructure. (+) free, easy parking (+)staff - great location - good breakfast - free parking - peaceful - reception staff

the staff are friendly and helpful, my room was excellent, the little no frills 24 hour gym was perfect for me, and the grounds were a joy to walk in - lake and large heron included -

great surroundings, and staff are great especially at reception, room service and breakfast

the gym was nice too although a little

check out is late and we were able to get an early check

like that they were able to allow early check in for me and i am really grateful for that

rooms were spacious and big beds with comfortable mattress and pillows late check out was

friendly staff, good restaurant & bar & coffee bar. rooms spacious and lovely seating areas.

comfortable beds, location, early check in, free parking.

enjoyed the swimming pool

clean, tidy and has a good gym attached if very good.

the staff were amazing, gym and pool awesome, room very good!

wifi good

bed was great size and comfortable tv size and access to sky movies wifi great connection great room service and even better

i had a drink in the bar the 1st evening of our stay and the lady was lovely friendly and helpful, even reminded me of

in the evening, the beautiful breakfast area becomes a bar serving excellent cocktails

love the town. staff was nice. hotel was quiet. accommodating with kids.

and room service really good food

we had not left any sign on the handle), and the reception that day indicated that there was no room service on sundays - but another staff member subsequently indicated otherwise