great parking, food was good.rooms comfy,breakfast very tasty.

excellent breakfast and good

very comfortable bed and friendly staff and owners. delicious breakfast

breakfast was amazing

food was excellent and staff. the bar had a lovely feeling and atmosphere.

it could be more cleaner at the stairs to the pool and kids under 16 are in the jacuzzi

location of the hotel is excellent and the spa was excellent

good to have wifi, loved the club lounge

room great, bar area was very welcoming

the spa and gym facilities were good and it was overall a very pleasant stay

great location, friendly staff, amazing breakfast

plenty of parking

comfortable hotel, good car parking, very close to train station for trip into london.

not that keen on having to log in and give away personal info just to get wifi.

easy to get to and ample parking

the morning breakfast had a great selection and was fast, efficient and yummy

hotel, own large parking, nice staff, very comfortable bed

free parking, clean room, very large bed and very comfortable i actually had a really good night sleep

to our room and there was complimentary wine on the table (another nice touch) we went to the bar after we settled in and met our family and had a few drinks in such a lovely atmosphere (-)the atmosphere and ambiance in the bar and restaurant was very relaxing. (-)creaky floors and crowd noise came through the floor from the bar below. (-)bar was shut sadly, but we had a lovely drink at the neighbouring pub just a few doors along (-)gentleman serving at the out-of-hours (residence) bar was slow. (-) also the hotel lacked a 'proper' bar as what looked like a bar area was really the hotel's 2nd

we arrived, charlotte made us feel very welcome and was very helpful with the check in and car parking directions

mor parking space especially on saturday nigh

air conditioning and opening windows. very easy parking. very clean. nice breakfast.

perfect location for our trip to this area. very good car parking . elegant hotel

close to my mother s house great bar with excellent barman

the food was good for dinner , lunch and breakfast

lovely big room and shower room plenty of parking

it had character lots of parking comfortable bed

lovely cosy room, bar was handy, great receptionist

very nice hotel nice rooms and a nice bar and restaurant and very nice staff a very well run hotel in a very quiet area a little gem in

peaceful location just off the m25, lots of free parking

gym and swimming pool was suitable for my needs

didn't use the gym or pool this time, but am sure i will in the future

no mat to do stretchs on in the gym

lovely swimming pool and sauna, and friendly, helpful staff

bar staff were professional and keen to help with any request, maintenance were onsite checking and

swimming pool/spa area is slightly out of date and we didn t really enjoy this part of our trip

loved how friendly staff were. breakfast was exceptional. pool and spa was great

monotored and git very busy, with people throwing a ball around with kids swimming, a bit weird of them, but it was packed l

the staff were a little flustered in the morning at breakfast due to the overwhelming number of people coming down at their allotted time

it was very clean and the room service was excellent!

breakfast, the quirkiness of the room and hotel in general, great room service facilities

could do withmore guidence on parking

and warm and the bath was to die for i didn't want to leave x hotel was easy to find and found parking very easily the whole establushment was absolutely

was no gym, despite saying there was

room was amazing and loved sitting round the pool before heading over to the thai restaurant for dinner

the wifi keeps dropping off

nice parking and beautiful park in front a real good pub

thing was the phone reception and wifi was hard to set up

- easy to find, with a convenient parking lot

lack of phone reception and poor wifi.

on site ev charging is a great addition too

room with a complimentary bar which had water, coke, lemonade and a small beer

struggled to find the wifi code.

free parking

nice quiet location with ample parking

loved the pool area and the beach for toddler to play

the coffee machine coffee at breakfast could have been nicer, but that's just me being picky!

the upgrade was amazing just slightly disappointed that we couldn't take our son in to the spa pool

the bar menu is limited, the glasshouse is extremely expensive

all the nice quiet bits are taken up by the golf course and you can't walk through it

breakfast good freah cooked. good gym superb food for dinner

left too early in the morning to experience breakfast but my choice of room service was of a much higher standard than i expected

gwam and gym)

liked the gym, enjoyed a run round the lake and dinner was very nice.

w to access wifi/room service menu/how to manage heating) some slippers with the robes would have been nice

i liked it all. maybe a more varied kids menu

the rooms are very homey, the sauna and pool are great, staff is amazing and professional

parking area and service road was poorly lit, uneven and rutted, the parking looked like an after

reception management for handing in right room key. kids bed size . only one bin in the room.

liked my everything about the hotel, clean towels everyday, room service easy to order lady very polite when bring the food

service

i would have liked to have seen a better selection of wines on the room service menu

it was a special big birthday and we booked spa treatments and dinner

kids allowed in the bar at 1030 so didn t want to get a drink, only negative

lot of extra's services provided when asked) great breakfast great swimming pool & spa maybe even the best hotel in europe

free parking at the property was good convenient and plenty of room for kids to run around outside in the garden space

get a good night's sleep because of people making noise i booked 2 rooms that night for me and my kids they could not get any sleep

the wifi did not work! the tv had poor signal.

wifi was spotty at best

attitude very poor, and mostly trainee kids

staff were extremely friendly, my wife actually colluded with the two women in the bar to embarrass me by delivering me a cake and singing happy birthday

parking was a bit awkward as it was very busy when we turned up, but i was still able to park so it

parking is a little small but this is to be expected as it's not a huge car park and it's a

hotel itself was beautiful the bar area dinning area and garden room amazing staff couldn't do enough for you

staff, excellent location, comfortable bed, excellent shower, free good parking

gym facilities are the best i've ever seen

amazing spa and outdoor pool

spa was nice, was very quiet so we had it to ourselves pretty much which was good, wouldn t of

beautiful property and gardens stylish and spacious rooms amazing spa great bar excellent

spa and gym are were amazing

have done enough for us, arranging taxis, giving advice, room service, extra towels, use of pool

really enjoyed the grounds, the swimming pool and the breakfast is great

could do with a bit of background music in the bar area

wifi was at a great speed

tv & free wifi

not even room service

the breakfast was delicious and comprehensive, we both had variations of their pouched eggs, and yummmm

the room and bathroom size was massive, and the bar has awesome menu

hotel - very friendly reception staff, good breakfast

i couldn't order room service

very comfortable rooms. bar and restaurant clean and comfortable.

for head office, as feel the executive rooms need a warning of subject to availability for early check in

the room service was really nice and quick and upuntil 10 or 11 pm they have the full restaurant menu

i ordered room service i wasn't told how much the charge was i was only told of price of food but this price

good breakfast as well as nice room service

hotel, great rooms and breakfast

amazing, helpful staff; delicious food, superb breakfast & just the cutest room - nice homely touches & complimentary whisky

staff, breakfast was also good

bar downstairs is a series of smaller rooms each with open fire

awesome breakfast!!

hotel allowed us early check in

clean, breakfast was great, location next to train station

everything from the warm welcome, great breakfast and general hospitality

wifi is strong too

location close to train station breakfast rooms were warm and very comfortable

was spotless, staff were great and accommodated an early check in

gym has been moved and is half the size it used to be

nice little gym, great staff, breakfast was good too

value for money especially as my daughter ate for free,so much choice even for the fusiest of kids,the buffet cooked breakfast was perfect

excellent location, clean rooms, well stocked bar that is open late

friendly staff with ample parking and good facilities offered and comfortable room with good

small gym adequate for me

location, free car parking, lovely breakfast

there was a modern bar and breakfast was very good

excellent accommodation, food, small gym

restaurant food was ok , waiters looked after my kids requirements well.

lovely location with plenty of parking. rooms very comfortable.

and grounds staff were very friendly room a good size with huge bathroom and fab facilities free wifi and good size tv beautiful view of the gardens from the room

was a list on the bar of all residents names and room numbers, it was literally on the end of the bar, anyone could

wifi not very strong. low ceilings in room so mind your head.

wifi was not perfectly stable

kids didn't sleep nor did we

great variety of food at breakfast and dinner including room service

there was a bar with indoor and outdoor seating

only had evening meals and i did appreciate being able to get room service however the quality of the food could have been better

in bar uncomfortable - no lunchtime or evening restaurant - no room service or at least the phone in

this hotel always has free parking, friendly staff, comfortable rooms and a great breakfast.

wifi could have been better

nice selection of teas and coffees and instant wifi as i had stayed there before

the little kitchen area was handy to make tea

bit remote location. quality of wifi was very low.

parking wasnt an issue although would have thought there would be a zebra crossing between the

quiet location. free parking. free wifi. clean and staff were helpful.

clean room, great bathroom, nice view of the canal, great breakfast, lovely staff and free car parking

location, price, free parking and wifi. breakfast included.

when we got back as we were staying and it could have been added to our room but we were told the bar was closed

had read on trip advisor that the wifi was excellent, this was not the case in my room, it was a bit slow but wouldn t stop me

always a happy, friendly encounter at the bar for a drink or two as well

staff, comfy bed, great food offered as room service - felt safe and comfortable as a lone female traveller

one responded on the room service internal number despite several calls, but reception sorted out my dinner order

nice location and setting, hotel accommodating early check in, friendly staff

really good layout, comfortable room, good breakfast included.

being able to see my car from my room ,good parking facilities

this is more of a motel layout with a central building for breakfast/reception, and outside access to i'd call it converted building that provide a flat with

bed was very comfortable and the breakfast was amazing

quiet location next to canal with good parking

it was a very pleasant surprise with beer served at reception and a lovely buffet breakfast in the morning great value

breakfast had everything kids loved the chocolate

emailed previously to ensure late check out but when we got there they said we couldn't have the late check out and it didn't

the breakfast was tasty and plentiful

i did request more at the bar but they never came

with kitchen laundry facilities two tvs breakfast restaurant beds dog friendly location for legoland and harry

next to impossible and tiring for family with kids

less you get a key card provisioned for that floor)- they did not even mention all

room and restaurant area a la carte bar food was lovely

the breakfast was very good, the staff were excellent and the hotel was very clean.

full english, cereals fruit yogurts muffins and even a waffle machine which went down well with kids

booked 2 rooms for 2 adults + 3 kids, would have been great if we had both rooms together but they are on same floor which was ok

no spa or gym

it was very good experience, staff was very welcoming, breakfast was very nice, kids loved that

meals were very good and the bar area was relaxing and the gym and table tennis table are great facilities

very good breakfast and late check out

my son was given a very warm welcome, a kids pack, some lego and a birthday cake in our bedroom

as 2 adults with no kids we didn't know it would be thunderbird themed

my daughter had a kids mac and cheese which was on point and well executed

nice bar and restaurant

rooms were spacious and awesome, my daughter and i loved the pool and spa so a fab touch after a long delay in

hotel room, breakfast, service

kids drinks, sweets puzzle book on arrival

is just as it is on the website every think was fantastic the kids love it definitely will go back

the service was great and they did bar service all night but of course as room service, however this was super cheap

easy to park. receptionist welcoming. hotel was very clean and excellent breakfast choice

would have liked a secure wifi service but made do with my phone service plan to access the internet securely

the bar is quite expensive. car park is not secure - vehicle was broken in to.

think charging for a tray to be delivered to the room

lack of gym/swimming pool facilities

parking charges and early check in

staff and free dinner for kids

restaurant great for kids, free meals and buffet style

welcoming staff, found us a room as promised with early check in

fab restaurant and bar and friendly staff

staff, beautiful bar and restaurant

the bar was pumping the restaurant area was chilled and the out door patio area during the day was

shame bar close while we enjoyed there

were friendly and helpful and couldn t do enough for us from check in, to breakfast and the bar staff at the party

lovely location with ample parking. the communal areas were well appointed and comfortable.

lovely clean spa area

couldn't get room service for a full english breakfast.

service- the website advertises that room service is available- the room only had sparkling water in which i don t like- when i went

nice tea and coffee options in the room as well as room service options available

staff, room, breakfast, room service.

the grounds and the play area were a big hit with the kids

the grounds and the play area were a big hit with the kids

size of the room for a family was great, plenty of room for my kids and not cramped, and the bathroom suite was a good size too

when i asked for the wifi code he pointed out it was written on the key card like i should know which was unhelpful

difficult to find dark, dingy room no wifi connection poor heating poor television connection

no bar in hotel

it would be quite nice to have a mini bar or option to buy a drink.

nothing but we couldn t get wifi to connect.

wifi not simple to log into, more than the password was required gave up on it, tv and air con

the pool is lovely and evenings in the summer are so nice and relaxed

the wifi was poor, constantly dropping connection due to a

of well-lit parking

pool, food, staff overall expereince

there is plenty of parking space and the gardens are very attractive for dining or just having refreshments

thought they will be serving a full breakfast, but we had cereal and toast and coffee, orange juice, blackcurrant and fruit salad, not

staff went above and beyond, good offering at the continental breakfast, room was large and clean, comfy bed, very close to the tube stop and easy to get into

love the bar area here.

easy to get too and late check out with no hassle

breakfast was an absolute delight—a lavish spread of freshly baked pastries, fruits

and parking

free parking, walking distance of a choice or restaurants, and local football ground.

continental breakfast with cooked eggs, large comfortable room well equipped with good wifi

room had lovely fresh bed linen and white fluffy towels, good size tv, free wifi, even a make up mirror

parking, staff, cleanliness

later receptionist great as was the lady serving at breakfast! plenty of parking!

the bar staff were lovely

there was also parking

other than that all was good with room service supplying clean towels daily and making the bed and emptying bins etc

room service excellent in cleaning etc

helpful staff from reception to the restaurant, even our kids commented on how polite and helpful the restaurant staff were

all staff , great breakfast and steaks

a very minor gripe, but having to queue to be seated for breakfast with two hungry kids on tow seemed a trifle 'formal

the bar was slow and not very clean

disappointing when the kids have devices they would like to use

free in room secure wifi, which performed well

double socket outlet hanging off the wall. wifi not available.

the shower and the breakfast were lovely.

nice bar and food

was really nice to get up and have a decent breakfast before making our journey to scotland

was pretty dingy

funny: asked bar staff for luke warm milk for my 5 years old and gave me hot hot hot milk

comfy beds let me order food! good wifi friendly receptionist

superb with the kids, making them smile even at

requested an early check in as we had a funeral to attend and were allocated two rooms one single and one double

helpful staff; amazing house, annex very comfortable, set in amazing grounds; easy parking, great location for walks

the wifi was good and strong, nice tv nice and warm in the room

location, ample spaces / safe parking

wifi not working

very quiet location and loads of parking areas

an amazing riverview and excellent breakfast.

house, great facilities and the breakfast was so good

good breakfast choices, gluten free bread and granola

beautiful and memorable breakfast-wonderful taste and amazing choices of food.

wifi is very strong

has an indoor pool which is also an added bonus

nice spacious rooms extra large comfy bed food was good and room service would stay again

swimming pool

needs to up date the room service was good

pool and spa

:) it would be nice if parking was free and breakfast less pricey

ud83dudc47 awesome wifi 24/7 ,, it's commendable tooud83dudc4d the room is cool but i suggest if possible that the

wifi not easy to log on to. air con struggled but it was a very hot day at around 32 degrees c.

thing was fine except a mix up with room service for breakfast we onlyr eceived one breakfast 13 was suposed to be put back on my

i called room service twice but there was no answer. sky sports in the bar but not in the room