i wished they had an outdoor pool.

were there for a gymnastic competition and the location was spot on

they didn't have an open restaurant but i understood because of covid they did have the bar open and all of the staff from check-in to the bartender that we interacted with went above and

bistro and bar was not open

would not go to the bar ever again

pool was nice, breakfast was good, facilities seems updated.

design, the smell, the location, the fire pit and solar lights, the laundry facility, hot tub, pool, breakfast, and housekeeping were quite amazing

the breakfast is excellent

bc i have 3 kids

very nice room, nice hotel, excellent breakfast

liked how spacious the suite was and appreciated the full kitchen (not having to leave the room to get ice was great)

kitchenette floor still had sticky spots, carpet had large stains, and sink was still dirty

close to the expo center. friendly. nice breakfast. clean

breakfast was terrible. egg was terrible.

station for breakfast - yum

the bar was very nice indoors and the staff was very pleasant

clean everyone was so accommodating comfortable bed slept like u was home loved that there was a bar and

the pool

the early check in and late check out times

excellent service , bar tenders were wonderful and very accommodating

the setup of the room with the kitchen

room was large and had full kitchen facilities but we didn’t use anything other than the fridge for our one night stay

did not have a room there that is not fair at all but other than that it’s beautiful i love the pool a

breakfast was amazing and the indoor pool was a plus

i loved the provided dove products and the kitchen made it so convenient

bacon should be a staple at breakfast daily, not on alternating days!

obviously made changes per cdc guidelines but didn’t follow through with cleaning pool area, pool or making sure the pool wasn’t over

convenient to have a small kitchen

everything... especially the pool, the firepit and the lounge area inside and out

pool (looked bigger on website), trash around the pool and basketball court, room didn’t seem

pool was a little dirty. we found someone else’s dirty laundry under the couch/trundle bed.

located close to my office place, ok breakfast and 24h gym

thing that could be improved would be safety bar in shower

the pool was not open that is why i paid a little more money

breakfast bar is great with lots of options, well stocked

breakfast was awesome with plenty of choices

the accommodations were clean and spacious, the breakfast was varied and delicious, the dining space very comfortable

the pool and exercise room were well kept

very clean, quiet, staff was very courteous, pool and gym area were super clean

a pool or hot tub

the room service meal, which came from the hotel next door, was good.

to walk thru hotel with my daughter who was 18 to the pool cause she could not walk thru the casino so we could get to elevators to our room and i had

i admit, a lot of my time was spent in the fitness room and spa but they were so good

free valet parking (which i did not use) (-)the parking (+) free valet parking so nice in cold weather (-)should be reserved self-parking space for overnight guest (-)parking was full (-) the hotel is a casino so parking at night is extremely limited and far from hotel (-)the parking was confusing (-) self partying was a fairly long walk - this hotel is also a casino and the casino uses the same parking lot (+) free in room wifi and parking (-)parking is not great. hotel check in is not friendly.

pool was closed

bathroom was gorgeous my kids didn't wanna leave

laundry room was not clean at all

friendly staff, great breakfast, convenient location

friendly staff, quiet, scenic place with lots of greenery around, ample parking and a decent gym

nd the kids had so much fun playing in the pool and scootering around outside

the heated pool was actually heated

the pool and gym

the pool and hot tub were amazing and the rooms were very comfortable

the pool and gym

loved the pool and courtyard.

breakfast was excellent especially the cinnamon rolls

pool was dirty, filled with hair and filter wasn t on

breakfast is very good! pool was closed due to remodeling, which was disappointing.

the pool wasn't available, and it was noisy from the construction

staff were very friendly, breakfast was good, facility was very clean.

nice pool and comfy beds

kids loved the pool

it had a small bar area in the lobby and some lovely outdoor space to sit

the pool and the bar

their dryer was broken so they dried my laundry for me

access to the pool and hot tub. the room was big and the kitchen surprised me and my girlfriend.

well stocked room, with comfortable ac and great kitchen facilities

the rooms having a mini kitchen and extra large refrigerators.

kitchenette, pots, pans, silverware, electric stove, walmart was less than 3 minutes away, though

shuttle was helpful breakfast was good

front desk told us the wrong times for breakfast and when the bar closed.

the kids loved the pool they was in it from time we got tell the day we left

indoor pool was cold but kids still loved it

front desk told us the wrong times for breakfast and when the bar closed.

the indoor gym was small but had a nice variety

location and generally cleanliness. gym was good.

very clean. friendly staff. great breakfast.

early check in...no problem

the beds are very comfortable and breakfast is amazing as well

breakfast is always good. the rooms are clean

excellent location and room was nice. appreciate the complementary late check out.

parking very convenient

bar was closed

the restaurant was closed, no laundry, no real store, nothing to charge so much for

they were accommodating as far as a late check out

convenient laundry facilities, convenient parking, very clean and comfortable room and facilities

pool again was very

i love that they had a guest laundry room on site

staff was cheerful and friendly. gym was a nice to have but needed some mats.

breakfast was fresh, hot and delicious

would definitely recommend for a family with kids and pets

pool water was very cold

the pool wasn't the cleanest

pool not in operation

very basic breakfast

also the breakfast had variety and the hours were conducive to my schedule

were doing weed in next door rooms, our family with kids suffered a lot and had to endure the horrible smell no hot water at all the staff lied saying

great breakfast and location was convenient for us close to philadelphia

neighbors with kids yelling at 8am slow leak in sink electric outlet by bed did not work refrigerator either not

kids enjoyed the waffles

was able to bring the dog great facility for the kids

staff was friendly, and early check in was available at no cost.

decor, had a gym and cafe , nice friendly and helpful staff , close by stores and restaurants

i loved having the shuttle to take us around and

the restaurant bar downstairs was great, really good food actually

small swimming pool. an on-site

location and better than expected amenities- outside fire pit, stabucks and breakfast w/ bar and social seating for after event

restaurant and bar were not open

restaurant and bar were closed

room was great, pool was clean

i loved the heated pool in the morning before my noon check out

had a room reserved for 2 adults and 3 kids

the room service, pool & jacuzzi.

once we got into the room, the front desk called to inform us that several kids' sports teams were staying on our floor

this hotel has great dining options - room service, a bar/pub, and a fine dining restaurant

around that has it set up like a apartment with two bedrooms, a living room, dining room, and kitchen in between

the pool was really dirty and not clean at all!

the room was very nice, the pool was also wonderful for the kids and the breakfast was good.

the continental breakfast was excellent

would have liked more variety of channels on the tv and the pool could have been a little cleaner

convenient location, 24 hour gym, staff were nice

spacious, separate bedrooms, full kitchen, location

that online it said the pool was closed

was very well kept, exterior was nicely manicured, great bbq area, very nice pool, all & all was like a mini resort in middle of malvern, pa

would have liked an indoor pool

nice gym

there is also an indoor pool advertised on booking (there was no pool) and the gym, also advertised, was not open for use

room was very clean and the location of my room was close to the gym and outdoor patio

cleanliness and gym were great

the rooms were amazing everything was so clean. the kitchen was fully equipped

location parking breakfast spacious room.

all in all pretty good. laundry was a little pricey.

of while i stayed, the pool was open, the fitness center was open, she also told me about the bar and restaurant they had in the property, i went to my room and love the full kitchen, the

the breakfast was good

the location and laundry facilities

room was in poor condition: missing base board with exposed plywood (safety hazard for kids), rusted steel trim, hole in wall, smelled terrible, toilet was running, told they needed a

i requested for two beds because i have kids and instead of contacting me letting me know their is none available they waited to tell me

fitness center was not clean and certain machines did not work.

not have breakfast

the indoor pool was well kept, the water was crystal clear

kids loved the sofa bed and the hotel appeared brand-spanking new

the pool was awesome and the rooms were very modern and spacious

the indoor pool wasn't heated, what's the point of having it you can't use it all year round

clean place, nice staff, indoor pool for kids. close to other amenities

they had a nice pool and its always nice to get a hot breakfast before hitting the road again

so kind and helpful. very clean hotel and good location. breakfast was very good room was great

through the walls from the rooms next to us; good selection of channels on the tv; didn't use the pool but it was a nice

breakfast

room was clean, breakfast, staff polite

it was a few kids running in the hallway

about the hotel can't wait to go back with my family we love the free breakfast and the pool we also enjoyed the happy hour with the wine and warm

salt water pool was a true treat, amazing facilities. the whole place was beautiful.

loved our suite, so convenient to have a kitchen during our whole stay

comfortable beds, a spacious room, a number of hotel entrances from the parking, a fully equipped kitchen and the possibility of preparing a food shopping list for

one at the hotels fault but the pool was crazy so packed,with kids running jumping diving flipping parents on cell phones not paying any attention to the kids

the gym was used in increments and the pool and cleaned after every use

was great pool rooms gym people that work here are so nice me and my family are so thankful

for instance, they put out a new batch of food just before breakfast ended

close to shops , beauty salons , supermarket , gym , and restaurants

there was no indoor pool or hot tub to use

the fitness center is small so when 4 unsupervised 9 yr olds are in the room goofing off, with two

breakfast was good, staff serving it were very attentive.

the only pool was outdoors.

room next to the fitness center and side exit

no pool

i would encourage better security or a policy that parents must watch kids

snack bar limited

the pool and food

i booked, my confirmation said breakfast was included in the final price

very easy to find and the breakfast was hassel free

the hotel had a free breakfast that was delicious

contential breakfast could have been a lil better with more options and coffee to be hot

there aren't any weights in the gym and it was small.

breakfast could be a little better but for the price i had no complaints

always kids in the hot tub not suppose to be rules never

the hotel description states the pool was heated it was not my kids were not able to use the pool

to the older gentleman that kept the indoor pool area clean and had patience with all the kids at the pool last night

pool and hot tub was a relaxing bonus

location, pool, and restaurant

the room was clean, there was a very clean small kitchen area, and the bathtub was clean and deep

didn't have breakfast but the staff gave us really good suggestions on where to get good

work to any of the doors except our room so we couldn’t use them for the outside doors or the gym

staff free grab n go breakfast

unable to take advantage of breakfast and other complimentary services

how early room service ended

breakfast was excellent and service superb

be a rural property with open space and it was not, just a group of buildings surrounded by a parking lot

nice ambiance, including a great restaurant, bar and terrace

with buildings such as manor house and carriage house, all easily accessible with plenty of free parking spaces close by

new hotel with nice rooms, very clean, and a great gym got close to train station in

there are restaurants and a bar within the hotel

and the bars and restaurants on site is amazing, lloyd the bar tender was amazing and definitely made the

& thoughtfully designed property, great location, very walkable to the town, lovely bar and restaurant spaces including an outdoor space where we listened to a band play

i arrived at the bar at 1030 on saturday

the pool water was pretty murky and you have to go off site to get good coffee.

vents in room need cleaning. booking didn't say pool was closed.

the hotel is very clean and modern. i love the pool and hot tub.

checking, the pool area was completely empty so the kids got to enjoy themselves, location was close to different

my kids love it and want to come back

it has a kitchen dining area and livingroom

loved the fact that it had a kitchen and dishes

breakfast was wonderful

if i had not been placed in a room directly across the hallway from my kids (501), i would have requested to move

too many kids jumping in the pool. needed supervision.

the fitness center did not always have water.

pool

room was peaceful and clean with a luxury kitchen

the kids loved the pool

term; no more free water in lobby, need new wallpaper in rooms, non leaking bathrooms, updated gym equipment, working public bathrooms, consistent hours for bar area, better plowing of parking

enjoyed the outdoor pool with the flowers & the gazebo

the pool is amazing and keep very clear and clean

not enough outlets or towels, no iron or ironing board or laundry bag

close to all stores we hung out at the bar and the bartender was awesome

i also loved that they had an on site bar and lounge that allowed us to bring our purchase goods back to our room

they allow early check in and late check out

friendly service. comfortable rooms. nice pool.

on them, the first room we had on the 4th floor had rattling noise from some sort of air unit or laundry room that persistently ran, had to ask to move the room

comfy , pool & bar

breakfast was excellent

the pool had a chair thrown in it and was unkempt as well

been nice to be told its under construction my kids were looking forward to cooling off in the pool but that wasnt available so they had to stay in the room and do what kids

to remodeling, the pool wasn't filled

we had to wait for pool towels

friendly professional staff very clean good breakfast selection

and granola bars and cereal and milk and juice and coffee but no lids for the cups and also the pool had no

if not for the elevator being out and a ton of kids running around we would have given this place a 10 rating

pool wasn't managed to safely open during covid-19

my kids wouldn't even stay in the pool with their eyes burning and their skin all itchy could be why

the room was very clean. breakfast was great. many choices. staff was nice.

close to businesses and highways, staff was courteous and helpful, breakfast was decent

clean. good breakfast selection. convenient location.

pool could be a little bigger

little tricky to get in the parking lot off the road if your headed north but that s not the fault of the hotel

the breakfast was good staff was nice and friendly. nice size room very clean

to pa turnpike; nice, large, comfortable room; friendly staff the room also had a small kitchen

the breakfast was awful, as was the coffee

kitchenette and roominess

great hotel gym

pool area was very clean and they cleaned it first thing in the morning

outdoor area by the pool was nice to hang out in

the included breakfast has many options and is delicious

of check in, comfortable bed, plenty to eat for breakfast

i loved that they had a nice courtyard and pool area

the pool was very small, very disappointed!

we enjoyed everything but the smell in the hallways they smelled and the pool was not warmed

indoor pool

the pool could have been a little warmer but it was still wonderful.

didn’t eat breakfast

the fitness room was excellent

no complementary breakfast. bar prices were ridiculous!

right near (one minute walk from) a whole foods, which is a great plus when traveling with kids

small bar in lobby area

the bar was closed on a friday and sat night. the resturaunt was also not open.

restaurant and bar staff exceptional. very acommodating.

the pool area was clean but the pool was obviously over chlorinated

laundry, ice, pool, hot whilpool, gym, restaurant, bar, outdoors tables

nice gym, peloton machines

it had a lap pool

great pool, fitness center and lounge.

big room. great fitness center.

breakfast was average. the coffee is terrific.

full kitchen was what locked me in, the soft queen size beds locked my g'son's in

used the laundry facilities, and caught staff taking my supplies of of my washer

the service was incomparable. the kitchen staff nicole and kate was the highlight of my stay.

gym and pool were closed

hotel was conveniently located, had a large bedroom, friendly staff, fully equipped gym, and a nice pool with hot tub

excellent complimentary breakfast

bed was comfortable, the pool and hot tub were great and staff was courteous and friendly

i loved the waffles that i made for breakfast and coffee was good

pool was nice. good breakfast. and super friendly and helpful staff.

kids loved it as well

bed and breakfast

size of room, kitchen, shower, sitting area, breakfast.

i was able to prepare meals, enjoy breakfast and coffee all day

the breakfast was excellent!!

nice breakfast and comfy bed

superb staff...comfy beds....delish breakfast... excellent wifi

thought it was a little pricy for no pool or onsight restaurant like described

is very central, on site convenient parking, room was close to the entrance

parking place was good

restaurant and bar on site

for a spa tub, i kind of expected bigger softer towels in the rooms and the ones provided were not what i

i liked the spa in our room. it made our experience extra special.

large spa bathtubs in some queen rooms

i’m excellent facility. beautiful grounds. breakfast was wonderful.

pool was very small for a group of kids.

the pool but we understand

furnishings are fabulous, as is included breakfast

free breakfast always a

only one chair. small pool.

breakfast was expensive so we ate down the street.

the breakfast café is quick and convenient, but given how many great options west chester has,

need to make visitors aware of the small cafe off the lobby to pick up coffee since breakfast is not offered

booked a room with breakfast including- apparently there is no breakfast served at the hotel and we were misled

breakfast

breakfast bar and staff excellent.

excellent location pleasant staff nice rooms new bar in lobby is a nice addition

gym, might be a bit bigger...

everything that you could need - small pool and gym but all great - guest laundry and a great breakfast buffet

breakfast was adequate with coffee, juices, yogurt, cereal and scrambled eggs and sausage

nice gym, lovely breakfast room that offers complimentary breakfast and free coffee and tea all day

sausage or some kind of meat on the breakfast bar and having no scrambled eggs

restaurant and bar have great food and service

annoying since the hotel website mentions “ late night drinks “ but the down stairs bar they referred to close’s

liked the bar set up and personnel and loved the rooms

'gym & breakfast' are a stretch as amenities

gym was closed for entire stay, elevator broke midstay.

it was unexpected, but very nice. i wish it had a gym

my room and the gym.

gym facility micro

staff was congenial and very accommodating as we requested an early check in

there was no complimentary breakfast

and parking were convenient and safe

good food and great parking

parking was free, area around the hotel was quiet on a weekday

no free compliment breakfast.

that same night my kids were enjoying themselves and playing with their electric piano at 9:30pm and someone from the

my kids and l loved staying here and the location was excellent though we primarily

staff were nice. affordable and convenient staff did grant us a late check out for free.

location it was colorful and looked like something for kids

all way from maryland guy allow us early check in and upgrade our room to suite was really nice view of lake enjoyed our one night