there is a heated pool but we didnt try it - next time

plenty of car parking and we felt safe

the bar and restaurant are buzzing with activity

the bar staff were excellent, especially dorothy. the parking wasw great.

no public transport to segovia near hotel. bar at the first floor.

bar downstairs was very noisy at night, and the price of the room was quite steep for what it was

size of our triple room was more than adequate and we had a nice view looking over the swimming pool

pool, decor, good breakfast

they allowed early check in as the hotel is huge and has many

pool area in gardens with bar

there appeared to be too many managers wandering around doing nothing, whilst yelling the bar staff off for not being in the bar when people needed drinks

no working wifi in the room

wifi ok

free , secure parking

smashing bar wine and food

and snack bar not open on sunday evening and fully booked at lunchtime

is one of the outstanding locations in the world for a hotel, room, pool, terrace restaurant

access to the indoor pool is not senior friendly the

breakfast was great, and we loved the swimming pool

loved the room and the view. loved the location. the bar and restaurant area lovely.

service was overall really good (with the exception of an inattentive bar tender in the afternoon)

very limited bar offerings, no restaurant so limited bar and room service. menu offered.

was understaffed, we wanted to use the spa but impossible to make a reservation, no body picking up spa

room service is available

ac didn t work in the gym. getting eggs at breakfast was a bit haphazard.

we also got an early check in which was appreciated

or those who drive ), good wifi and ac.

so you don t need to call room service every time you need to make baby food

free sweets in reception, good wifi and warm rooms

ordered some some food one evening using room service

good shower and wifi

of castle from room, garage for car, walk to all attractions, very friendly staff, great little bar and terrace

great terrace to sit with a glass of wine from their bar and watch the sunset

terrace bar was not open while we were there.

was extremely helpful in trying to get us on the parking app and recommended a fabulous tapas bar san miguel which was fantastic

clean and comfortable room with mini bar and safe

no bar available in the hotel.

the staff at reception and cafe/ bar were very friendly and attentive

location close to bars, restaurants, places of interest

loved the spa bath

lack of noise insulation between rooms - noisy kids on corridors until early morning

the spa facility was excellent and reasonably priced

wifi is slower than dial up in the 20th century

i had kind of presumed there would be a swimming pool but there

food and poor, inaccurate info re pool facility

very good restaurant, extraordinary attentive and professional receptionists, cosy beds,good wifi

laundry facilities were a bonus

one of our party was unwell and the hotel accommodated an early check in

no price list for laundry.

i asked for a late check out which wasn't possible but i was offered great, sensible and useful alternatives

there are coin operated laundry machines in the building next door that hotel guests are permitted to use

us with tourist information and organising a taxi for our departure, and the lady on duty at the bar in the evening

big room with comfy beds and spacious bathroom, lounge bar in the lobby with free welcome drink and very nice staff

large space and private lift entry

we traveled with our two kids and loved the layout - our rooms were in a separate spot which felt very private

a good bar fridge, good storage and cross ventilation

staff lovely with exception very comprehensive breakfast

the bar was excellent and lovely to come back to and the food was delicious

clean, friendly staff, breakfast was excellent- full buffet

were informed on arrival we could eat in the restaurant from 8:30pm or the bar served food if we preferred

lovely old property which was right by the aqueduct. nice friendly bar and outdoor seating area.

decor was beautiful . spacious ground s with easy on site parking. first rate all round.

absolutely loved the classy feel of the lounge and bar area, loved the antique feel of the rooms and hallways

rry didn't catch his name) were amazing

for spa, towels only against deposit at reception, no coffee machine and water heater in room, room service overcharged, old town reachable only by car

whenever i wanted to go to the pool it was closed

parking is free and easy

be a little bit tricky as it's on an unclassified road (mind the potholes) we had an excellent breakfast and came home to a good dinner after a busy sightseeing (+) the evening meal was excellent and so was the complimentary breakfast (+) excellent breakfast and very attentive staff (+) but this location was very beautiful with a nice walking path and a good breakfast (+) the dinner and breakfast were simple but beautifully prepared (+)lovely setting, excellent and friendly staff, really good food and complimentary continental breakfast (+)friendly and helpful host, hotel was spotless, beautiful location, nice breakfast (+) very good continental style breakfast (+) the dinner & breakfast was delicious (-) because of the location - it is far away from center, no coffee shops or restorans, the breakfast should be more than

well located for touring the area. excellent breakfast!!

our hosts, the location, comfortable bed, the breakfast.

the breakfast is delicious

fab bar area and reading lounge

i asked for water (the mini bar was compltely empty) and they told me they were bringing to me but never happened

even had a gluten free section, movie room, fireplace, walking distance to a small playground for kids, gameroom (board

there is a pool, but we didn't get around to using it

close to the nautical club, where we spent most of the day at the pool and the nearby facilities

everybody seemed to gather in the irish bar next door (very loud music) which made the bar area redundant which was a pity

breakfast was amazing

exceptional breakfast! very fresh and delicious.

there was a delicious breakfast with a wide range of food to choose from, including eggs and bacon

breakfast was delicious and filling

breakfast, location and stuff

staff, amazing food, relaxed atmosphere, spectacular view, nice pool, beautiful

amazing views. the swimming pool was a paradise.

the swimming pool is pleasant when temperatures are high

e showers around pool not working

the place needs some refreshing, the swimming pool was overcrowded and not very clean

breakfast copious

breakfast: very good value for money

breakfast is lacking (i

breakfast was incredibly delicious and the staff super friendly

the breakfast was delicious and we were able to leave our bags during the day while we hiked, which was

the restaurant is also very nice quality and a great breakfast included

the breakfast was delicious, i loved the fresh juices and the fried eggs and bacon!

stay and great breakfast

place with a magnificent view, excellent staff and amazing breakfast

nice view but the breakfast was nothing special, no vegetables again.

gym was closed for repair

friendly, professional, clean, comfortable. it was nice that there was a gym