bed was comfortable, excellent wifi connection and cleanliness of room was of a high standard.

i requested a early check in and the hotel wanted 30 pound u think that s wrong

very clean, great staff, plenty of parking and great food

lovely grounds , parking, restaurant , staff and rooms

great spacious rooms and excellent breakfast. friendly staff.

had lush green space around the property and kids enjoyed playing around

the wifi was not very good

amazing staff especially receptionists, restaurant and one gym guy. very helpful and happy

the swimming pool & gym fantastic & the stuff are very friendly & polite really enjoyed my stay

breakfast was great, spa amazing

although room service wasn t possible extra milk and teabag sachets were waiting outside of the room each

bar and room service closes early

that the room service menu was not more extensive and didn t have healthy options for

location, nice bar and food, really good breakfast, secure carpark handy for work vans

one thing, we found an uncollected room service plate that was still left, there, outside our room door

was a weekend so the hotel was full which may have had an

the food and location was perfect for me. the spa and gym was top notch too.

there s no swimming pool for the kids

however, the bar staff looked after us all night and the food that was on offer was superb

great selection of food for breakfast

even the staff that were on the night before were an absolute joy at breakfast

room service great

room service order had a long delay, but this was obviously due to the world cup fever and can

twin room was perfect - nice bar area and breakfast was great.

and the option of room breakfast room service

are fab, rooms great and the bar/restaurant was lovely with a large beer garden and plenty of parking

convenient parking

location, excellent service, top quality rooms, excellent restaurant, off street parking, close to shops and

and stylish, easy access with parking and good food

location, comfortable bed, wifi signal good

wifi was great and reliable

room service very poor hag to keep phoning reception for items not made up at cleaning stage

decent little mini gym

the wifi was not easy to get into

friendly staff and quiet hotel slept well and good breakfast

comfortable and quiet gym on site plenty of parking space

cleaning car park was absolutely pitch black when i got to the hotel and the last available car parking spaces were

we had sandwiches from the bar as we had a big lunch earlier and these were also excellent as was the wine list

my partner felt like she was being watched in the gym

was good, room service was very good, parking very good, access to hampton court & windsor castle reasonably

you receive: a comfortable place to stay, free wi-fi, breakfast included in the room rate, free gym access and a range of decent places to eat, be it to sit down with your partner for a nice meal

gym was closed due to the covid-19 situation but was understandable

gym didnt open pre 8am which i find very bizarre and

us and an impatient man clamouring for his beer glass to be refilled plus another waiting bar

its within the service station and parking is included

good wifi

helpful staff at reception, bar and restaurant

price, kids playing in the corridor, people wandering around having loud conversations in the early hours

the noise from kids using the place as a playground is unreal

nice vibe at the bar area and friendly staff

i am a golf enthusiast so we stayed in part to go to the bmw pro tournament at wentworth and would

great facilities, accommodating and welcoming bar staff

is a beautiful hotel located in a wonderful forest surrounded by trees and golf courses, it has great facilities especially for families with children, a swimming pool and a

definitely will go back and will play golf next time as course looked superb

spa was great, as was the gym, lots of equipment available

lovely breakfast, great view, very comfy bed.

rooms were spotless, and very comfortable, and food and breakfast superb, good quality

breakfast has so much choice

great bar and restaurant/food

wonderful breakfast, large choice & quite delicious

room service was free of charge and food exceptionally great

e room guide only gives an internal number to

great ftrshly cooked breakfast - no warmed up buffets here

the breakfast was lovely and excellent value

no room service sunday and not light lunch option, only set full sunday lunch.

spa products from evelyn & crabtree delightful

not many options on the menu for kids , but they were very accommodating regardless

one more thing: ask specifically for free wifi pass, as stated in your booking com reservation, as the internet vouchers are actually not

room was spacious, very clean and had all of the facilities we needed such as a hairdryer, mini bar and iron/board

would expect free wifi everywhere these days; it's actually charged for there

the hotel has so much to offer, spa , gym, beautiful grounds, bar, restaurant, coffee

breakfast need to be better

it provides good breakfast too

standard check in time, the front desk staff was keen to help us to get the available room on the early check in

a charge for the gym, as it belongs to the hotel next door. i suppose that can't be helped.

at reception looked after us so well, she was able to offer us an early check in which was much appreciated after a long haul

no breakfast included

had air conditioning, ice machines, toiletries, robes, house shoes, wifi, a comfortable king sized bed, it was clean, and a restaurant inside the hotel

comfortable room, fluffy towels, fluffy pillows, great room service

ordered room service on arrival and the food was delicious

we loved the outdoor heated pool and hot tub

the fussiness about the use parking and the valet services, a bit over the top, in my opinion

would be nice if extra facilities like spa were added

we had room service for lunch which was very good as was the breakfast

the staff could not have been more helpful, the cuisine was excellent, the accommodation and car parking all we could ask for, and the location and facilities were first rate

room was very beautiful, comfortable and big enough for 2 kids and 2 adults

the bar was comfy although we didn't eat here the food looked nice

location was very good, breakfast tasty, coffee fabulous! late check out no problem

room service was poor - no one collected my card so i had to phone for it - no pastries, no spoon

good bar and

addition of swimming pool spa and gym is

apart from that can't wait to go back i had spa to ourselves it was

unfortunately, there was a large contingent of chinese kids leaving a mess everywhere

for us, it was perfect. the pool facilities are very relaxing.

the wifi was fast and easy to connect with

the facilities are great: the bar, the restaurant and the gym are all perfectly clean and spacious

were friendly, nice room and very quiet, firm beds, nice bar area, complementary massage and drink if you wanted

love the 2 double bed room, perfect for me and y 2 young kids, was able to get a well rested sleep in my own bed before a long flight

imagine how excited my kids were when they could eat unlimited pancakes and waffles (one at a time) at the hilton garden (+) it had a lovely adult and healthy kids menu (-)everything was great. free breakfast for kids is wonderful. (+) love the 2 double bed room, perfect for me and y 2 young kids, was able to get a well rested sleep in my own bed before a long flight (+)beyond to make sure we were comfortable and that my daughter had everything she needed such as a kids menu, treats here and there etc (+)to heathrow terminal 4 long stay car park and terminal is great and my kids were give complimentary goodies upon arrival (+)small toys for the kids (+)friendly, helpful and understanding staff (with kids always difficult to find right rooms & booking didn't go as we had hoped (+)kids friendly location

friendly staff, good gym facilities

clean, comfy beds, on site parking and nice reception and bar area

tv with you plenty of channels, fast wifi, hairdryer

good location near city centre friendly staff good breakfast in the morning

wifi poor bedrooms need a bit refurb especially bathroom

great staff, lovely room a good location and good gym facility

proximity to terminal 3. the bar to watch the planes.

property had a gym and free wifi

room service was very expensive.

d sufficient staff so we did not have to queue for check-in),

the gym was an added bonus as well as the small convenience items available at reception

nothing. would have loved room service being open after 11pm for food but that is not a problem

was having free access to the spa facilities throughout the sauna, steam room, and heated pool were all fantastic and made our stay feel extra relaxing and luxurious

the little downside was the swimming pool as it is not a part of the hotel itself but they looked after our requirements

the admission to the gym / pool was nice

the room was spacious and beautiful with all the facilities we could want

had to ask for towels.but think this was just a simple oversight given my early check in.

requested for early check in but was told ahead of time room will only be available by noon

arrived earlier than the schedule and they offered me an early check in after a simple call

they are the only pet friendly hotel and were extremely accommodating of our early check

very clean, good location, good wifi, frequently staff

not applicable. early check in at lhr soe skipped breakfast

comfy bed, good shower and toiletries dog friendly big car park at reasonable charge breakfast staff - annetta- even more helpful and lovely

wifi worked and mobile signal good

sports bar was good value for money

pool and pool bar

very good sports bar and food

some of the rooms look tired and dated. no swimming pool or gym

good room service

i'm honest, the only thing i didn't like was not being able to order food at the bar - you can only order at your table and get an automatic 5 surcharge on top of the cost of

the kids are so happy especially they set up the room as a mini surprise for my son's birthday

gym good enough and restaurant better than expected with lovely

limited options for kids on both the breakfast and dinner menu.

proximity to airport, comfortable public areas bar etc

to departures great amenities quite clean very welcoming staff both at front desk and in room service

the advertisement also said that there was free wifi

great location near heathrow. stayed one night and was great. food on site and bar was handy.

the bar and food facilities were excellent

she greeted us with a smile and the man running the pool was lovely and also greeted with a smile

along with free wifi, room service breakfast there is an easy and regular shuttle bus to heathrow terminal including

lovely bar and restaurant, when the bar was closed the reception sold drinks and alcohol

the staff in the bar were very attentive and keen to please

wifi, bar facilities, flight information, central location.

wifi, bar facilities, flight information, central location.

sky bar vibe, food and service was great, and pk indian was exceptionally good, delicious food and

the simple layout, gym was perfect for a few days and easily accesible to airport or main trains to the city

station in front of hotel/ nice bar restaurant on top floor with terrace and view on airfield/ efficient and friendly

gym is too small for me but would be sufficient for most

as we travel long haul, we arrived midday, told to check in before 3pm need to pay early check in

bright entrance friendly reception staff lovely staff great breakfast really nice staff allowed a late check out nice lunch not too expensive dinner was great three restaurants to choose from will

00 i had asked if it would be possible to have a late check out, this was granted at no extra charge

frustrating because we had just come from a long flight and i really wanted to get the kids to bed

not much to do for bored kids but luckily there was a mc donald's opposite so would get them food they would actually eat

a family room, it had a bar fridge which kids could curiously open and play with and charge to the

we were also given a late check out free of charge as our flight home wasn't until 5pm

very continent, my wife and kids stay there every time they travel as they are used to it and get a good sleep

complimentary wifi wasn t the best. in this day and age wifi should be free and fast.

comfortable hotel with a good gym in a great location for an early flight

that it was really hard to get food or information; for example trying to get something for the kids to eat from room service turned out to be impossible