having the gym/pool/spa use included is worth its weight in gold, and so useful for it just being next door

delicious room service meals

and the breakfast was also so nice, would definitely stay again

time for breakfast but location perfect as i was attending a business venture actually in one of the

the facilities were clean, the gym was amazing with hair dryer and straighteners, and spa facilities and good equipment

staff kindly gave me a late check out so i could rest a bit more

room, large comfortable bed, fridge, wifi, tea & coffee

was lovely, rooms great, comfy beds, staff friendly and helpful, good quality food, lots of free parking, hotel easy to find

in cash you had to pay an extra 100 deposit because of possibly taking things from the mini bar and not paying

room was very beautiful, comfortable and big enough for 2 kids and 2 adults

the staff are very welcoming, the little tour is unexpected but lovely, did nit get to try the bar this time but the breakfast room has a great view by the river

got early check in and a little helpful late check out

we stayed one night with 3 young kids and then the 2nd night just as a couple

gorgeous decor, beautiful garden and bar and the rooms were super comfy with lots of thoughtful little touches

got early check in and a little helpful late check out

wifi in all rooms please and if not please advise when we book...

we were out all day the only issue was that the restaurant closed at 8pm and we couldn t get room service so had to order

i understand the restaurant is separate from the hotel but the room service menu wasn't great

the bus which stopped nearby would not take cash, and a credit card with a wifi symbol on it was one option for paying on the bus--but i didn't have such a card

a beautiful experience , with parking unbelievable

pool and outdoor facilities were top

we had hoped for a relaxing afternoon but were met with kids bombing into the pool

also the bar shut pretty early at half 10 was hoping it would be slightly later

wifi didn't work which impacted work.

wifi - non existent in my room. made work extremely difficult

feel anyone should is stating should be a priority especially as they are no longer providing room

i specially picked this hotel by filtering for swimming (for my kids)

we don t get to leave the kids, and the staff at the hilton syon park made our time away extra special

spa fantastic

the hotel is just beautiful. both kids aged 16 and 12 loved it! what more can i say?

having to find staff to pay for snacks etc and to ask about the room service

breakfast was particularly good as was the food available on the room service menu

booked a twin room for 2 kids and 2 adults

i had a great breakfast stuff are very friendly an helpful we love it with the kids

room service very poor

comfort & privacy. the wifi didn t disappoint.

the wifi is not working properly

food from the restaurant was mediocre, to had room service which was excellent but the caesar salad i ordered was very poor, chicken dry, iceberg

one we booked for 2 adults and 2 children also did tell them about kids age

staff were not wearing masks and there were kids running around the adult bar

location for a nearby wedding in hampton palace golf club

safe, secure and convenient car parking

location with ample parking on site and very friendly and helpful staff

character building, plenty of secure parking

there was room service available and staff were all very nice

beautiful decor, friendly service, secure parking and amazing breakfast.

and horses was excellent, the location, the room, the bed, the bar, the breakfast service, the parking and most of all the staff, they were nothing short of outstanding

wifi in the room was a bit hit and miss, ok downstairs

hotel

had a lovely few hours at kew gardens the next day too, taking advantage of the hotel parking

comfortable beds, great pool

early check in and late check out

kids loved the pool setting and

shower, cleaning the pool, breakfast was amazing

the spa is clean with towels and lockers accessible

bar good and staff all helpful and friendly

we enjoyed a snack in the bar area

room service was poor

24 hour access to the gym could of done with a swimming pool, but overall very good

nice room and good gym. well located few meters from the tube.

arrived earlier than the schedule and they offered me an early check in after a simple call

had to ask for towels.but think this was just a simple oversight given my early check in.

requested for early check in but was told ahead of time room will only be available by noon

the apartment was large enough for a family of 5 and we got a good breakfast from the owner to make while there

easy check in. good kitchen facilities clean modern apartment good location

had to ask where the breakfast promised in the booking was

due to short notice booking, but we did not have breakfast

plenty of fresh fruit, and breakfast pancakes and brioche buns

breakfast was also very good

breakfast not free.

gym could receive an upgrade.

breakfast was included in the price and was able to have this as room service at no extra cost

the only reason i have given a 9 is as we cannot use the gym facility due to covid and i would of used it

imagine how excited my kids were when they could eat unlimited pancakes and waffles (one at a time) at the hilton garden

comfy beds, good gym, good location for airport

good facilities like bar, restaurant, gym and laundry room

chose this hotel for the fact that it had a much needed guest laundry, as did one of the other guests we met in the laundry

stayed overnight - wifi good and close to hatton cross tube station which made a trip into london and getting to the

lovely clean room , comfortable beds, very good breakfast

friendly and helpful staff, good wifi

new hotel in a great location for heathrow and london pool sauna gym are very beautiful everything in rooms is new and

kids being loud jumping in the pool but sorted very well

if you dont have kids book the family room double plus 2 single beds the room is huge so much space and you can use the spare beds for laying things out cases etc

great location, lovely staff nice modern clean rooms and breakfast fab

the bar could do with a few extra snacks. as the variation is very minimal

helpful reception, breakfast, and cleaning staff, who couldn t do enough to help

at works)

the staff were amazing friendly and helpful. the breakfast was fabulous

wardrobe , good selection of food for breakfast , fresh towels and toilet rolls left out , good wifi , friendly staff

quirky touches laundry room with iron. 10 early check in suited our needs :)

great breakfast and comfortable bed

breakfast good continental

though a reduced menu offering only pizza after 11pm, but still that's

we ate in the restaurant the first night and had room service the next

wifi was a bit ineffective

televisions are a bit archaic, it would be good to have ones that can have streaming services or wifi connectivity to stream from

very nice breakfast room is bigger than i thought there's kids playground

parking. overall it was not that bad.

was great the staff were pleasant and very helpful the place was clean i enjoyed the gym

bed comfy good efficient service in both bar &

friendly and helpful staff, who helped to change our room into a twin for our teenager kids

good wifi

bar staff very friendly

liked the way spa manager giedre treated me on my birthday, i had amazing morning at swimming pool and sauna, and

room service meal was cold and tasteless.

need a vending machine for soft drinks at night but the mini bar was helpful

wifi not free. but not important

i stayed for 2 nights with my husband and 3 young kids

they are the only pet friendly hotel and were extremely accommodating of our early check

we requested a late check out and got it free of charge

nice bar in the lobby

room service every day

didn't like the 30 early check in fee