pool area need updating.. but it was still ok.

m) for making our family birthday celebration so unique and special

the smart tv, free wifi, friendly staff

room service was only 4 charge

pains to make sure there was enough food my vegetarian gluten intolerant daughter could have for breakfast

grateful for the later check-out and free parking

have breakfast but the whole experience was thoroughly enjoyed clean and the staff were very

stronger wifi signal. most locations now have average strength vs really good coverage.

very clean, great staff, plenty of parking and great food

booked the hotel as we wee attending a wedding nearby and requested an early check in

although room service wasn t possible extra milk and teabag sachets were waiting outside of the room each

bar and room service closes early

that the room service menu was not more extensive and didn t have healthy options for

location, nice bar and food, really good breakfast, secure carpark handy for work vans

one thing, we found an uncollected room service plate that was still left, there, outside our room door

requested a takeaway breakfast as had to leave early, staff forgot the second morning.

could eat that club

reception lady 25th - 26th june - brilliant room service

had room service too for dinner

happy that the hotel accommodated our request to an early check in

no swimming pool only a hot tub.

spacious and lovely breakfast

the food the staff the wifi is weak the coffee making facilities the hairdryer the maintenance

the spa was beautiful and so relaxing, staff there were very helpful and accommodating

my early check in time staff friendly breakfast was great also bathroom got a bath and shower which is

was very accommodating to all of the kids and helped find medical care for a sick little one

the noise from kids using the place as a playground is unreal

at the bar to order drinks for 15 minutes and was told that the staff member had gone to do room service however i then saw him coming back eating a plate full of food

staff friendly,no room service menu in the room

comfy bed, large tv, free but fairly slow wifi

although i put n/a for the breakfast, that's because i wasn't hungry enough to go down

wonderful breakfast, large choice & quite delicious

the beds were so comfortable and breakfast was great

lovely breakfast, great view, very comfy bed.

free wifi

spa / pool was closed as winter

n

working, the wifi system was not great

the wifi is excellent

wifi would barely connect

everyone in our party enjoyed the superb leisure facilities, especially the spa, the manor golf course, the woodland walk trim trail, the pavilion, and the excellent facilities for young

in and outdoor pool, gym, spa, restaurant

were spacious, comfortable and clean the food was excellent, and the manor lounge/bar lounge was great

the creche service is brilliant and allowed me and my husband time to enjoy the spa each day

i am a golf enthusiast so we stayed in part to go to the bmw pro tournament at wentworth and would

nice access to terminal 4, good gym facilities, comfortable bed

lobby bathroom wasn t clean at all and smelled terrible, the room service menu was a little limited

room service meal was a good sized serving and good quality. excellent vfm.

i could not access the wifi.

a bit of a long walk especially with little kids

had air conditioning, ice machines, toiletries, robes, house shoes, wifi, a comfortable king sized bed, it was clean, and a restaurant inside the hotel

staff went above and eons to ensure my stay was great, and accommodated my late check out request with ease

ordered room service on arrival and the food was delicious

comfortable room, fluffy towels, fluffy pillows, great room service

close to terminal 4, i was traveling by myself with two small kids

great stay and strong wifi

were efficient and were particularly helpful with an early check in which was very much appreciated after a very long flight from australia

is not convenient as train stops and buses every 30 minutes which not great when travelling with kids

breakfast was delicious

at the restaurant side, we had kids pasta, butter chicken curry and pan fried salmon

more parking should be reserved for hotel guests - only one space left when we arrived.

wifi service was very poor. virtually non-existant,very frustrating.

foley is old charm hotel with luxurious feeling , bar staff and restaurant staff very friendly and food excellent , we will be planning another trip

location, comfortable bed, wifi signal good

they stopped putting complimentary cookies in room & wasn t told about wifi

had a mix up with our laundry and remi was so helpful in arranging for the laundry to come and a later check out so we

m) we must ve had 4 different staff knock on the door to clean

really comfortable, last minute late check out too which was really helpful. good location

we had to get room service at 10 pm

room service chips great but bread was far from fresh so sandwich poor and not eaten

clean comfortable rooms, room service, convenient location

staff were lovely spa facilities amazing decor beautiful

and

the best part was the feeling of getting a two for one spa day and hotel night deal

m) and the kitchen had closed so i couldn't get food via room service

chose this hotel for the fact that it had a much needed guest laundry, as did one of the other guests we met in the laundry

was able to get an early check in at 10am which was greatly appreciated after 24 hours of travelling although the

very spacious for two people with two large luggages couldn t do early check in so waited at lobby for

imagine how excited my kids were when they could eat unlimited pancakes and waffles (one at a time) at the hilton garden (+) it had a lovely adult and healthy kids menu (-)everything was great. free breakfast for kids is wonderful. (+) love the 2 double bed room, perfect for me and y 2 young kids, was able to get a well rested sleep in my own bed before a long flight (+)beyond to make sure we were comfortable and that my daughter had everything she needed such as a kids menu, treats here and there etc (+)to heathrow terminal 4 long stay car park and terminal is great and my kids were give complimentary goodies upon arrival (+)small toys for the kids (+)friendly, helpful and understanding staff (with kids always difficult to find right rooms & booking didn't go as we had hoped (+)kids friendly location

laundry costs expensive. needed two luggage stands. no hot chocolate sachets.

room service was very expensive.

i was not able to watch youtube on tv maybe the wifi connection was a bit poor.

additional fees for room service

room, exceptional view, great bed, excellent room service, and a perfect location for walking to terminal 2

breakfast is not included and we had to pay extra for an early check in.

wifi was a bit hit and miss

location for a wedding at hampton court golf club, fantastic staff and a lovely room

the breakfast was excellent, and the restaurant served great food, not just pub food

didn't use the wifi. liked the coffee machine in the room,

secure parking and clean rooms

very nice rooms, clean, loads of parking space and free of charge

room was very beautiful, comfortable and big enough for 2 kids and 2 adults

easy parking,a nd close to trains to central lond as well as walking along the richmond riverside

wifi worked well

good bar and

for room upgrade which was given excellent with room service that is efficient breakfast offering general store items for back up spa was

great location, made an early check in very easy.

maybe improve the gym facilites... need some heavier dumbells and more weight plates.

my mommom and i loved having breakfast in bed, and the hotel s layout made traveling through heathrow smooth and stress-free

early check in, midday check out, proximity to t5, restaurant

no bar for a drink

good wifi

gym was closed due to the covid-19 situation but was understandable

the free wifi was simple to access and worked well

the gym needs to be improved with a better/more vast range of equipment

room / breakfast

classic stylish hotel :) rooms beautiful, view to the gardens, room service very nice :) breakfast amazing and a fine dine restaurant is great

breakfast was superb

t is london area )

wifi works well, and there is plenty of parking

early check in

gym was too small

slow at reception and wifi not working

beautiful, comfortable and well located hotel, very good breakfast, fast and easy to connect wifi, friendly, polite and helpful staff

we brought the kids as they love planes amd what s view we got they absolutely loved it

had to ask for towels.but think this was just a simple oversight given my early check in.

requested for early check in but was told ahead of time room will only be available by noon

arrived earlier than the schedule and they offered me an early check in after a simple call

lobby -great outdoor space with lots of places to sit dotted around the terrace -lovely spa/gym space

pool bar closed at time of visit

really big rooms even with 2 queen size beds still had room for kids to play

the staff very helpful and printed off our boarding passes which was most appreciated, the indoor pool kept the children amused as we had a late flight and the hotel allows you to use facilities

property has a gym and a pool

smart, clean, modern with v good spa facilities.

pool was a little over chlorinated

clean decent sized pool/jacuzzi sauna steam and gym

wanted to charge extra for better wifi, but when we explained it was not clear they dropped it

comfortable beds, clean, the staff were very friendly, the food was really really good, room service was perfect

wifi was excellent even managed to stream on my laptop with basic wifi

very clean, good location, good wifi, frequently staff

comfy bed, good shower and toiletries dog friendly big car park at reasonable charge breakfast staff - annetta- even more helpful and lovely

didnt have a breakfast, this was due to us having one booked at the airport

silver status perks late check out

breakfast was excellent!

avel free airport zone) free wifi early check in was possible

dinner exceeded expectations and kids menu was a hit for my two

good wifi

the spa was a bit small for the size of the hotel

lovely bar and restaurant, when the bar was closed the reception sold drinks and alcohol

we got back from central london after lion king, we asked about a late check out and he gave us an earlier time

the wifi was not working

excellent bar meal and very courteous bar/dining staff

you for a lovely stay, thank you for the complimentary late check out, and the bag storage

sky bar is absolute hit, especially when you travel with kids

noisy restaurant. allowed kids to run around screaming.

breakfast was excellent, gym was fully loaded. great bars and very good staff.

sky bar is absolute hit, especially when you travel with kids

the sky bar does great food

late check out available at a reasonable cost

just two stops from the bus stop near the hotel restaurants and grocery stores nearby mini gym inside the hotel lots of to choices for

wifi system needs to be improved

asked for an early check in and late check out due to flight changes and the hotel didn t charge us any extra

late check out via genius - breakfast very nice.

we had kids with us and when we first entered our room the pull-out couch was out and made up for the kids

very helpful as i was traveling with my elderly grandparents and young kids

pizza 15 for room service and they were delivered hot and were yummy

comfortable, great liocation, nice bar area and nice bedrooms

there was even a little gift pack for kids

you do have to step up 6-8 inches into the shower which was weird but there was a grip bar for safety

could have been a bit clearer at check-in, that one had to go next door to the holiday inn for a bar and

great bed, space, laundry and facilities

huge apartment. fab gym and breakfast! so great.

staff, exceptionally clean and comfortable good location to heathrow, hoppa bus to airport laundry facilities, great when you are travelling would definitely

my kids and i had a very comfortable stay

wifi is available and since we had a child with us the bunk bed was ideal

rd) bed mattress

gym, food selection, bar, room everything !

room service was efficient and delivered with a smile

i had any negative which is very small would be that you can t access the spa through the hotel and have to walk out the front to access it

room size, great breakfast choice

everything including the spa facilities

my room was immaculate, spacious, and very comfortable

the bar was under renovation at the time, but excited to see the finish results next time.

we travelled with our pet and they were fantastic we ordered room service too ot was fab

pecially the part with mat where one can also lie down).

gym facility could have been cleaner

the room service menu could have a could have simple meals such as pizza, burgers & dessert.

no wifi access without being charged 15.

free apple baskets everywhere - reception, hallways, gym

clean, modern, well managed. nice size room. good breakfast. well equipped gym.

have breakfast, had room service which was lovely

have breakfast, had room service which was lovely

kids loved the breakfast