staff is amazing ! room was very clean. the pool was great after a long day of site seeing !

with migrants with lots of young kids in the hallways with room doors open and tons of trash outside the room doors

no laundry bag

due to covid safety the gym, and pool were closed which would have been nice to know before booking a reservation that was

staff was very accommodating and generous with a late check out

breakfast was great daniel and sharon were amazing with my kids

helpful personell, laundry for guests, pool inside hotel

we loved the free breakfast and parking.

the pool the kids loved and my husband and i love the jacuzzi

went above and beyond to accommodate us with an early check in after a very long two days of travel

great staff and location also the outlet in kitchen was

she was able to get me early check-in and late check out, which was a big help

clean and roomy! i usually book just to take the kids swimming for the nite

the breakfast was great

good breakfast, good room, friendly staff

were kids running through the halls in the evening when we were trying to sleep they were carrying on

my kids loved the pool

breakfast, service, pool, staff, cleanliness

well kept. good breakfast.

clean great breakfast nice pool

upset over the marijuana but because i had children with me it very upsetting that i brought my kids to a hotel that allowed drugs

pool area should be updated. but, i heard they will be doing an update to everything next year

when we went to go in the pool there were a ton of out of control kids in there ,hardly the romantic getaway

pool, restaurants, room service

everything was closed due to covid room service and the pool would of been perfect

pool/gym very nice but not on hotel property

friendly and helpful service at the front desk and in the breakfast service.

kudos, didnt use the gym so i cant comment but that looked nice

the breakfast used to be much better and there s no longer room service also the restaurant opens at 5 only until 10

in excellent area-close to all city sites very clean great bar and food

gym is a tiny room with just two machines

the kitchen was a life saver on the first night as we had driven for 16 hours to get there and couldn't

full kitchen, dining table, separate bedroom

gym only had two machines in a tiny room

very clean and spacious suite. loved the mini kitchen.

it was clean and friendly staff. also allowed me to have a late check out due to my late flight.

nice breakfast

did not have a chance to try the large breakfast buffet, but i’ll bet kids will love the pancake machine

20 min from downtown, near all kids of services, restaurants and gas stations

the gym was amazing and the breakfast actually had wholesome food

i loved having the pool and gym very clean nice property

breakfast was great! room was clean!

a gym, pool, patio with a fire pit

we used the laundry ($2 for laundry and $2 for dryer) and we were really satisfied

room did not come with an ironing board, also the guess laundry room closed at 10 pm

pool did not feel like it was heated

pool closed for maintenance

the so called gym- smelled like dirty socks

husband was upset the gym wasn’t opened

the pool is closed.

clean, friendly staff, privacy, and breakfast

clean room and a comfy bed. cable tv, wifi

there is good parking on-site

the view of the lake my kids loved

pool bar views

my kids loved the pool and spend more time there than doing anything else

breakfast was a surprise location was great staff switched me from a double bed to king free of

the free wifi was easy to connect to and fast

wifi was really good

we didn't like the speed of the wifi

breakfast was great! only complaint was no bananas.

location. indoor heated pool. staff. fresh breakfast.

the staff was great they treat you like family knowledgeable helpful courteous the salt water pool was also a plus will be making numerous trips to salem this year and will always stay at this

the staff was very friendly and the included breakfast was delicious

no laundry facilities

staff could accommodate early check in request

for first time visitors we enjoyed ourselves due to location, pool and property itself great views

free & good wifi

indoor pool is heated and on lobby level

snack machines are available but you can only get a soda when the bar is open

i wish i had more time and energy to get into the spa services as i like to excercise at the gym

kids enjoyed the water park

we didn t have our kids kids but they would have loved the water park

the beds were exceptionally comfortable. the gym and fitness facility was also great.

called room service repeatedly without any answer

the location and the beautiful, clean kitchen.

arrived at about 11pm and it was so nice that the bar was still open and i could have a nightcap

the bar was unusually high-priced for a drink

we were given a complimentary breakfast which was lovely and the free shuttle to the airport was great

to boston airport with a free shuttle - uno restaurant was conveniently next door with good food and good prices

appreciate the airport shuttle service and the friendly staff

very clean, nice pool and spa, large room.

the exercise room, pool, hot tub and bistro restaurant were excellent

everything was great and the late pool hours was perfect.

the gym and swimming pool were also clean and well equipped

the pool

beautiful pool, but seems could be noisy in room if loud kids there

clean. great design. free shuttle. free breakfast.

kids loved the pool and breakfast

nch and dinner) was phenomenal! kids loved the pool area.

beautiful pool, but seems could be noisy in room if loud kids there

not lots of tables for breakfast.

the breakfast was good. from 6 to 9 am. the staff was friendly.

good breakfast as well

breakfast was good

i like cleanliness and comfort of room, i like availability of breakfast. location off highway.

great breakfast

away from the wall and you have to squeeze between kitchen counter & frig door to access it

chick fil a,pool,breakfast

the pool and gym were stocked with clean towels

pool

pet friendly an has a nice working pool

clean, comfortable , close to event , great breakfast and late check out time

breakfast was good especially help yourself and seat yourself

rooms on the first floor were hard to find and a long walk through pool area, exercises and laundry area

i like my room it was very spacious. the pool and the gym .my kids really enjoy the pool.

didn’t get to use the workout room and swimming pool, see kids enjoying a lot

breakfast service, replenish food quickly, plenty left

the gym was a little small. free weights would have been appreciated.

my family enjoyed the variety of breakfast foods and the coffee was awesome

everything went excellent, and my kids love the experience

early check in

a lot of work elevators dirty divots in the floor of elevators, ice room laundry area dirty, ceiling in bathroom was pealing, just looked unkept

i was very pleasantly surprised to discover we had washing machines and dryers for laundry on each floor

they were able to book us in early which was nice but when i called the day before to ask about it i was met with a not so nice

full of boxes stacked badly, the door of the bending machine gets stuck, the big doors of the laundry facilities are wide open just right of the main entrance

dunkin donuts, d'angelos, and joes american bar & grill within a minute walk of property

great customer service, clean, good breakfast

they have great connected bar and grill restaurant

vile smell in joe's bar and grill, although it seemed clean and the food was good and the staff helpful

breakfast was the best staff very friendly

you get a wide variety to choose from for breakfast

whole point of booking there was the shuttle to the train station but we couldn't use it due to the lahey clinic shuttle

no airport shuttle and about a mile from public train to downtown

staff was friendly. room was clean and quiet. breakfast was good.

nicely appointed rooms, great breakfast, 24 hour coffee, friendliness of staff, comfortable bed, plenty of outlets, easy

though seemed to be cleaned had huge stain on it (brownish color) - it made me wonder how the laundry is being done at your facility

it had a gym, restaurant and free breakfast

pool was cold

they were able to do late check out

nice gym

the pool area and the pool was

the breakfast was fresh and delicious and the drinks at the bar was a nice touch before going to dinner or bed

the breakfast was very good

breakfast was delicious! it’s so relaxing!

off street parking, quiet places to sit and eat breakfast, relaxing atmosphere

especially if you are in there with loud obnoxious kids like we did

that it had a guest laundry room

close to the airport, nice rooms, super comfy beds, bar on site.

fitness center updated rooms fireplace

my kids love so much

the included breakfast offers a great variety of options and the kitchen and service staff are very friendly and will make sure you have everything you need

room with king size bed, swimming pool, laundry for guest, excellent wifi, good breakfast, free shuttle for the airport and the metro

kitchen staff deserves praise

pool, hot tub, gym

breakfast was great…love the kitchen staff…always smiling

new with free laundry room

- clean facilities - nice gym and the amenities there - kind service at the desk

staff were very good and kind, from reception to the kitchen

breakfast was very good and lots of choices to start your

pool small

no couch to sit at during the day for the kids. only a single one.

breakfast an room service was awesome.

10pm knowing we checked in with children they wouldn’t give us sheets or pillows for the kids to sleep on the pull out bed

small pool

loved the sports bar attached

we did not have breakfast.

its covid so we had breakfast in bags. the food was ok and it was enough.

the free parking and free breakfast made our stay affordable

nice modern hotel with 24 hour gym amenities.

hotel was clean breakfast was perfectly acceptable common areas were nice gym was again, perfectly acceptable for a hotel

nice full breakfast as advertised.

breakfast buffet was also great - lots of variety & all quite tasty

handy to have kitchenette

breakfast was excellent

the breakfast was fabulous as always

need better breakfast option

shuttle to airport. gym and pool. easy journey into boston. very clean.

great location, rooms were very nice, great breakfast, free cookies

staff was professional and courteous, the rooms were spacious, the beds were glorious, and the breakfast spread was fantastic

great location. very convenient shuttle. grocery store in walking distance

hotel is 5 minutes from our kids' house has free breakfast, free indoor parking and free wifi -- all worth good money in boston

gym facilities ok

enjoyed it with my three kids the indoor pool was just a perfect breath everyday after the breakfast for the kids to have fun in the extreme winter we had

the kids loved the pool, breakfast was phenomenal by far the best hotel breakfast i’ve ever had

pool was closed temporarily for service, so the teens were somewhat disappointed

to airport, shuttle bus services, full amenities and great restaurant

the pool and also gym is good

airport shuttle nice restaurant downstairs lounge, very tranquil atmosphere highly recommend gym

the gym was modern and clean with a great variety of options

nice new hotel and good gym. great shuttle.

good gym, decent breakfast including waffles, comfortable beds and a good sized room, and a convenient

i also used the gym and laundry services which were very convenient

gym available if needed

had a shuttle and great breakfast and the staff when we got in and in the morning were so helpful and

was nice, gym and laundry services were exceptional

no swimming pool

they gave me a complimentary late check out

the kids loved the pool, i loved the shuttle service to the airport

the bar staff was very friendly everyone was very informative and attentive.

they provide a shuttle and everything is clean

free breakfast was decent and the gym was a great asset

the breakfast was wonderful.

fridge was only kitchen device what we used

free shuttle to transportation services

was great to bring the family and kids

easy to get to. the kids enjoyed the pool. the staff was nice.

also because of this the gym and pool were closed

the indoor pool is a plus b/c of rain, kids loved it

salt water pool and a hot tub. fabulous!

we swam with a child ourselves, so this isn't an anti-kids comment

got an excellent mimosa at the bar that i was able to take back to my room

ordered room service and it was amazing - and they even brought a dessert for our daughter's birthday and

box was given for early flight airport shuttle was available to reach the the airport for catching morning flight

we had 2 kids 4 months and 1 year and i didn't appreciate them smelling that

included, pool, suite was plenty of space for adults and kids, easy access to t stop and playground/park

pool and basketball facilities

i liked the pool and recreation area great for kids

there is now a shuttle that will take yo to nearby locations including the casino

it is close to everything and when staying there is the pool/game room for the kids.

lifeguard required just to play basketball since it is in the same room as the pool.

perhaps a water cooler in lobby outdoor pool not just sport on television in restaurant

with some time to kill we chose the property for the indoor pool- a great way to unwind after and before a flight

we always stay here when getting a late flight to uk

the fitness room! i've never seen a hotel gym have so much equipment, it was amazing.

the service at check in and at eh bar was excellent

had asked for early check in, not only was i accommodated , upgraded and even received complementary cocktails

was excellent and kyle at check in was very accommodating with an early check in after a long travel day

receiving late check out is the best

staff went way above and beyond to accommodate both an early check in and a late check out

we were also able to get free early check in and late check out

the bar connected with the hotel served food and good drinks, we didn't eat there, but a lot of other

they accommodated early check in, very much appreciated

good front desk for early check in, all staff are nice.

even the bar there was wonderful

the restaurant and bar was unexpectedly quite good

the property was good, little old but ok. breakfast and people who works in the kitchen

bedroom wasn't really nice, no sport facilities, no smart tv, no real lights, no small kitchen only a fridge and a coffee machine with no access to water so impossible to use

great (a1), the room was always cleaned at the time we returned after all day of staying out the kitchen/dining staff was also great (a1), their attitude was always happy, and even at rush hour we

easy location, parking, and free breakfast had tons of options

hot breakfast was great

nice rooms with refrigerator. big bathroom. nice gym

breakfast bar was great

breakfast is good and tasty

clean, comfortable bed, great breakfast and wonderful location for accessing fenway park and downtown boston

great full breakfast, good privacy and thick walls

the laundry machine and dryer in the basement was very convenient

everything. free garage parking, breakfast, very clean and extremely polite personal.

staff, delicious breakfast with lots to choose from, spotlessly clean throughout the hotel, very comfortable bed,

hotels are generally reliable to be clean and have a decent breakfast and a comfortable bed

clean room, comfortable, convenient parking, grab and go breakfast very good, pete at the reception very nice and accommodating

more food options would be nice. including room service

would say not having a pool but again, the kids didn’t even care that there was no pool

excellent breakfast, gym, room accommodations

value and very convenient particularly when traveling with kids, breakfast was added as a disney in ice

we also thought the gym was beautiful with some great views

the complementary breakfast was very nice and above average for other complementary breakfast that i've seen

the indoor heated pool and our spacious suite was the best parts of our stay.

everything was very clean and up to date the pool and spa is very nice

exquisite room, love the mini kitchen! the fitness room has free weights

nice staff, good gym and pool and good breakfast

no guest laundry

we were able to get an early check in and the front desk and valet were very friendly and accommodating

perfect location, wonderful staff, spacious room and nice hotel bar for a night cap.

you select breakfast included on booking, the voucher only covers 2 meals

nice hotel, excellent design, excellent location, we were granted early check in

i was able to get early check in. which was nice after a long day of travel.

the dining room .... not a comodating for a person alone and the bar was very small.

gym could be improved. but otherwise very good.

we dined in the restaurant for both dinner and breakfast and bot meals were prepared well and

the breakfast situation was not my favorite. kind of an all or nothing situation.

the mini bar was there but we had no way of checking the prices of items before using them which seemed

took kids to museum of science and my husband met a friend for celtics game so the location was perfect

we absolutely loved the pop-up christmas bar and the happy wine hour

am not sure why the second night, both my kids and i had severe asthmatic symptoms requiring us to take our inhalers every 2 hours

loved the scooter and camera for kids

we wish the bar had been open.

of hotel amenities- said there was a bar and restaurant but there was not first night heat wasn’t working in room

free water in the gym.

the gym was alittle small not all equipment worked

then in the morning they had breakfast at the bar downstairs and the coffee was delicious

fantastic accommodations. by far the best wet bar set-up of any hotel room!

location staff were nice they accommodated us with early check in

the room fee included a $20 voucher for the hotel restaurant / room service, which was not transparent until check in

wifi didn t work, when we landed we were hit with a $30 charge for each day which wasn t made

wish there was a bar on site but there are several within walking distance

pool was great for the kids we were there for hours

wish there had been a hot tub in pool area. also pool temp very chilly

across from the hot is shopping mall and restaurants it’s so convenient for us that have little kids

my granddaughter loved the salt pool

we enjoyed the pool and the bar and the restaurant